Boston Tech Jobs and Startup Jobs

17

Senior Data Analyst, Enterprise

edX
Cambridge
3 days ago
+39
We’re looking for an exceptional business-focused data analyst to drive better decision making across edX and for our partners. As a Sr. Data Analyst on the cross-functional Enterprise team, you’ll support our emerging workforce development product, edX For Business, which encourages upskilling and reskilling in the workplace.  This is an opportunity to create tremendous business value as we build a world-class data team. You will build reports and conduct analysis to enable cross-functional teams and influence decisions across the organization. Improving the use of data is one of edX’s top strategic priorities. Your work will have a major and highly visible impact on our mission of providing high-quality education to everyone, everywhere.

Customer Experience Representative - Boston

Drizly
Greater Boston Area
3 days ago
+33
Assist customers, retail partners, and regional managers via phone and email with ordering and account inquiries. Quickly address, solve, and track all customer support requests using Zendesk. Solve problems and address unsatisfactory experiences. Change course as priorities shift in real time with new inbound issues arriving.

LookML Data Engineer

Thought Industries
Greater Boston Area
5 days ago
+30
Our platform team is looking for a remote Data Engineer with a specialty in LookML. You will be reporting directly to our CTO and collaborating cross-functionally with our developers, product managers, and QA team. In this role, you will play a critical role in the future of reporting and data across hundreds of clients and millions of users alike. 

Enterprise Customer Success Manager

Thought Industries
Greater Boston Area
5 days ago
+30
Delivering and communicating ROI for our clients, throughout the customer lifecycle. Being the trusted partner for the customer on use-case and product functionality. Drive retention and growth among our most valuable customers by understanding their business needs and helping them succeed. Collaborate closely with Renewal Managers and Account Managers to support renewals and expansion opportunities. Identify opportunities for customers to act as Thought Industries advocates (e.g. testimonials, case studies). Represent the voice of the customer to inform our sales process and product roadmap. Quarterbacking experiences by various cross-functional teams at Thought Industries, on behalf of the customer.

Senior Data Analyst

edX
Cambridge
6 days ago
+39
Support the day-to-day analytical needs of a cross-functional product development team. This includes assessing business opportunities, developing success metrics, designing and analyzing experiments, and building statistical models using large data sets. Identify, implement, and drive adoption of analytics-based solutions to business problems. Provide statistical support across all departments and for end customers. Mentor other team members. Innovate new ways data science can be used to support the organization and its mission.

Jr. IT Manager

Thought Industries
Greater Boston Area
6 days ago
+30
We are looking for an experienced Junior IT Manager to join Thought Industries to ensure all our IT needs are met as we continue to build the future of our SaaS Learning Management Platform. In this role, you would be responsible for coordinating, planning, and leading computer-related activities in our organization, work closely with our outsourced IT partner, Electric, as well as help us stay ahead of our evolving IT needs and systems requirements. This is a full-time Boston HQ based position open to U.S. applicants. 

Manager, Business Intelligence

Skillsoft
Greater Boston Area
6 days ago
+27
· Regular evaluation of implemented tools for investment productivity and effectiveness. Continually assess functional capabilities vs. other tools in market and opportunities for enhancing existing or introducing new tools. · Evolve the existing landscape of reporting through developing new leadership level dashboards and presentations with consistent look and feel within the bounds of our brand. · Provide thought leadership and data journalism mentorship to other analysts. · Build and maintain the distribution of push reporting and self-service data products for all levels of the organization, enabling seamless access to information. Ensure federation of data assets while maintaining appropriate privacy and information security requirements. · Work with team partners on the architecture and supporting data structure to guarantee high-performance, scalable reporting solutions. Routinely assess reporting performance, intercepting impacts from technical changes and guaranteeing customer satisfaction. Define and manage SLA metrics to track the availability and quality of reports and dashboards.

Strategy and Pricing Analytics Manager

Skillsoft
Greater Boston Area
1 week ago
+27
The Manager, Strategy and Pricing Analytics will be an important member of Skillsoft's Strategy Team, which is responsible for strategic decisions that grow and transform the business, establish strategic partnerships, deploy new products and achieve corporate strategy goals. The Manager, Strategy and Pricing Analytics will be responsible for evolving our analytic capabilities, uncovering and driving insights into the business, and working cross-functionally to drive the Strategy Team's goals. This role will be critical to our success, playing an active part in shaping our strategic intelligence capabilities, approach to serving our internal business partners, and the outputs we deliver. In achieving these goals, this role will work across the organization both in terms of functional area and seniority level. The work will comprise both individually driven analytic projects and more cross-functional team driven projects. This is an opportunity to truly shape how relevant data and analytics are created, managed and purposed to directly impact our strategic goals around strategy, packaging and pricing.

Student Success Manager

Ready4
Greater Boston Area
1 week ago
This role is perfect for a detail-obsessed and creative self-starter. You should relish the opportunity to develop and execute partner-specific marketing initiatives. You’ll know your partnership agreements outside and in, and stay abreast of SimpliSafe’s marketing initiatives to uncover opportunities to enhance performance. This team moves fast and is always hustling so you will need to be able to effortlessly navigate several projects at the same time. You will vigorously measure, analyze and report program results to ensure that both SimpliSafe's and your partners' goals are always exceeded

Sr. Director, Head of Partner Success

edX
Cambridge
1 week ago
+39
The role reports to the Vice President of Education Services. As a senior member of the group’s management team, you will also work in close collaboration with leaders and key groups across edX including content strategy, marketing, partner operations, and product delivery. 

Director, Data Science

Skillsoft
Greater Boston Area
1 week ago
+27
· Exploit the value of enterprise information and develop various predictive models that help us create better experience for our learners (repeat use, higher engagement, etc) and drive more value for our customers (retention, upgrades, etc). · Create segmentations for our learner and business audiences based on their expressed and inferred needs and actual behaviors; implement segmentations working with product and marketing functions to differentiate our solutions offerings. · Leverage strong mathematics, statistics and technology skills (machine learning, Python, etc.) in order to lead the development of sophisticated relationships between learner's behaviors and the type of solutions we build for them – content and platform solutions. · Uncover deep insights about learner and customer engagement and collaborate with product, customer success and marketing to increase the engagement points for our users. · Analyze retention, and its main drivers – develop strategies to increase retention and upgrades across the various customer and GTM segments using various predictive modeling techniques.

Executive Assistant

edX
Cambridge
1 week ago
+39
 edX seeks an Executive Assistant (EA) to support the daily operations of our business development and strategic partnerships initiatives. Whomever fills this role will provide high level administrative support to two edX leaders and manage the needs of their customers. This hire will report directly into the Chief Commercial Officer & SVP of Strategic Partnerships, while also supporting our VP of Business Development.

VP of Development

edX
Cambridge
2 weeks ago
+39
edX is looking for an influential, driven, and charismatic VP of Development to expand our mission of providing access to education all over the world by planning and fundraising major gifts from individual donors. As our first VP of Development, you will be responsible for creating and executing a strategy that meets our fundraising goals, with a focus on philanthropic donations, and leverages the expertise and strengths of our current Development team, one Fundraising Director. The VP of Development will be a key spokesperson for our organization; a strong candidate is one who is comfortable in an outward-facing role with the stature and distinction to cultivate and maintain senior-level relationships across a variety of donors. 

Business Analyst with commercial Lending

Perficient
Somerville
1 month ago
+35
Business Analyst will support the replacement of current AFS Level 3 commercial lending system with latest version AFS Vision.Strong requirements gathering, process redesign, and testing skills required.The roles will be part of the business organization and report to the Program Manager. Commercial lending system experience a plus. Experience with enterprise-level system implementation a plus.

Customer Success Manager

Klaxoon
Cambridge
2 months ago
- Set up the solution : from the delivery of the product to the mastering of all the features. - Manage customer's requests (functional and technical support). - Make sure your clients receive appropriate advice and support whenever needed. - Track KPIs and make sure that the CQD is respected (Cost/ Quality/Delay). - Build and obtain customer loyalty and a grow your portfolio. - Ensure that the solution is easy to use.

Functional and Technical User Advisor

Klaxoon
Cambridge
2 months ago
- Manage customer's requests (functional support on the platform by live chat, emails or incoming calls). - Handle weekly onboarding sessions for any end-user that attends. - Proactively reach out to end-users to ensure they are fully aware of the capabilities of the platform. - Work with Client Success Manager's to offer support when needed.

Machine Learning Engineer

Examity
Newton
3 months ago
+11
We are looking for an experienced machine learning engineer or data scientist with strong developer skills. The Machine Learning Engineer will apply a broad knowledge of AI and ML techniques to design and implement authentication, proctoring and automation solutions across the Examity product line. As part of a fast-growing and innovative team, you will apply creativity to solve technical challenges.

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