Boston Tech Jobs and Startup Jobs

45

Associate Technical Support Engineer (Boston)

WhiteSource
Greater Boston Area
1 day ago
+26
In this role, you will provide support services to WhiteSource customers and prospects, assist with license resolution queries, troubleshoot, reproduce and devise workarounds to customer issues as well as escalating complex issues to senior staff and other departments.

Business Systems Analyst, Workday HCM

LiveRamp
Greater Boston Area
1 day ago
+21
We are looking for a sharp mind that thrives in a multi-project, fast paced and fun environment. You should be experienced business systems analyst with a background in implementing and integrating leading SaaS applications. Work closely with Human Resources to understand business requirements and execute them through successful implementation and testing.

Principal Software Engineer, Architecture

LiveRamp
Greater Boston Area
1 day ago
+21
We are looking for a Principal Software Engineer with a background in mathematics, statistics or computational sciences to join our world class engineering team. You will be responsible for building and expanding our back end infrastructure. The ideal candidate is someone who has experience building RESTful backend applications and microservices. You will support and interface with our data engineers, architects, analysts and scientists to ensure optimal data delivery architecture is consistent throughout ongoing projects. You must be self-directed and comfortable supporting the data needs of multiple teams, systems and products. And lastly, we want you to be excited by the prospect of optimizing or even re-designing our company’s back end to support our next generation of products and data initiatives.

Data Engineer - Data Plus Math

LiveRamp
Greater Boston Area
1 day ago
+21
We are looking for data engineers to create and optimize DPM's data pipeline architecture. You'll be an early and key member of a team building massively scalable systems to enable DPM to analyze petabytes of data. You will be a key partner of our data science, operations and product teams and deliver great support to those teams. If you are passionate about using (and sharpening) your skills to solve massively complex data problems, we'd like to hear from you.

Analytics Manager

LiveRamp
Greater Boston Area
1 day ago
+21
Own analytics support across multiple Fortune 500+ brands. Partner with our account and sales teams to understand how Data Plus Math can help solve unique business challenges using data and analytics. Reinforce the value of the Data Plus Math platform through advanced insights and strategic recommendations for our clients and their advertising campaigns. Utilize big data querying techniques, while structuring and pulling data from various sources. Create innovative analytics, track client adoption, and work with our product team to get high-value analyses productizedLeverage your methodical & driven personality to keep projects on-schedule and stakeholders informed.

Strategic & Technical Operations Manager

Acquia
Greater Boston Area
1 day ago
+35
We’re looking for an experienced technical alliances professional to join our high achieving Strategic Program Management Team, and manage Acquia’s largest infrastructure relationship. You will be responsible for maintaining and establishing new relationships within the provider, overseeing multiple initiatives, developing or guiding solutions, and driving new opportunities.

Support Coordinator

Support Engineer

Manager - CSM

Rapid7
Greater Boston Area
2 days ago
+24
This key role within our Customer Success organization, reporting to the Director, Customer Success management, will be responsible for leading a team of Customer Success Managers in the care, retention, and growth of our State government, Local government, educational institutions as well as Federal government customers. This population of customers represents a significant portion of Rapid7’s annual recurring revenue, and this person will help to design and execute on our customer relationship strategy that is focused on driving high retention (90%+) and expansion across a highly diverse and large percentage of SLED/FED customers. The ideal candidate has experience in working with a large volume of customers in both proactive and reactive manners, participating in and driving cross-functional programs focused on improving customer experience, and has a proven track record for coaching and advancing their team to high standards of excellence. This leader has a passion for solving problems, is devoted to operational and engagement improvements, and is committed to developing the skills of their team.

Security Governance Analyst II

Deal Architecture Analyst

Strategic Customer Success Manager

Senior Customer Success Manager

Senior Director of Growth and Enablement Programs

VP, Security Services

Security Consultant - Penetration Tester

Customer Success Manager

Customer Operations Analyst

Business Process Analyst

Security Consultant - Product Consulting

Load 8 more jobs12 jobs at Rapid7

Customer Success Manager

Zaius
Greater Boston Area
2 days ago
+32
If you are a self-starter that enjoys a fast-paced, dynamic and autonomous environment, and thrives in challenging situations, Zaius is the place for you. The ideal candidate loves being on the front lines of partnering with top tier customers to adopt the platform and provide technical solutions to complex problems. The Customer Success Manager on the strategic accounts team is a true hybrid of technical aptitude, relationship management and digital marketing expertise that results in increased adoption, value, satisfaction and renewal of the customer.

IT Support Specialist

Piaggio Fast Forward
Greater Boston Area
2 days ago
+27
Provide support for internal end users and devices running macOS, Windows, and Ubuntu. Install, configure, deploy and maintain laptops, servers, tablets, printers, and TVs. Administration of Okta, G Suite, Azure AD, Atlassian, Slack, and Zoom. Document issues and assist end users using a ticketing system. Handle user on-boarding and off-boarding. Support audio/visual setup for video conferencing. Audit hardware assets and user accounts. Help develop and document IT knowledge-base.

Executive Assistant to President & Office Mana…

Transmit Security
Greater Boston Area
2 days ago
+27
The Senior Executive Assistant’s main duties include scheduling meetings, making travel arrangements and organizing daily calendars. To be successful in this role, you should be proactive, meet deadlines and communicate effectively. Our ideal candidate also has previous experience as an Executive Assistant and is familiar with office management technologies.

Manager of IT

Drift
Greater Boston Area
2 days ago
+35
Managing our internal networks across offices in Boston and San Francisco and WeWork locations in Seattle and Tampa. Leading our onboarding and offboarding IT process ensuring efficient ordering, accountability and implementation of an employee’s IT needs. Managing the day to day employee IT requests efficiently to ensure a good balance of servicing employees properly while balancing costs and efficiencies of the IT organization. Manage the collaboration tools and systems between our offices to promote effective collaboration between offices and our expanding WFH policy. Effectively manage the day to day with regards to our “major” communication centers including Zoom Rooms, Zoom Digital Signage, and our “Backyard” company-wide meeting areas. Work effectively with managers throughout the Company to increase efficiencies of their organization through the use of IT tools and systems.

Manager of Customer Success - Onboarding (Boston)

Klaviyo
Greater Boston Area
2 days ago
+44
As a Manager, Customer Success - Onboarding you will manage one of our Customer Success teams and be responsible for interviewing, hiring, evaluating, training, coaching, and leading a team of new and established Customer Success Professionals (Support, Onboarding Specialists or Customer Success Managers) in a fast-paced and rapidly changing environment. You will work closely with the other Customer Success Team-Leads and the Vice President of Customer Success to help build a team of highly successful Customer Success Professionals who are able to execute exceptional customer service to our rapidly growing customer base worldwide. As part of our customer success-focused, results-driven organization, you will also be responsible for driving sustainable, long-term customer value.

Manager, Customer Success (Boston)

Growth Success Manager

Senior Data Scientist

Product Expert

Machine Learning Engineer

Onboarding Specialist (Boston)

Field Event Manager

Data Science Software Engineer

IT Specialist

Load 6 more jobs10 jobs at Klaviyo

Operations Technician

Soofa
Cambridge
3 days ago
+29
Assemble the “brains and hearts” of our Soofa Signs, including solar-powered Electronic Paper displays and pedestrian sensors. Perform crucial field tests involving cell connectivity and solar loading. Troubleshoot devices in the lab and in the field using electrical and data analysis skills. Document tests and failures. Create work instructions for manufacturing. Spec components for sourcing and manufacturing. Communicate with contractors and manufacturers to inquire about technical specs and help overcome technical issues. Assist in implementing, maintaining, and improving electrical instruments, equipment, facilities, components, products, and systems.

Data and Sourcing Analyst

Percy
Greater Boston Area
3 days ago
Fast-growing, high-volume recruiting firm with technology DNA seeks exceptional Data and Sourcing Analyst to accelerate growth.   Percy was founded three years ago to help humanize hiring. We work with candidates to place them into customer service and sales roles with top companies while helping those firms meet tough hiring challenges for their most important customer-facing roles.  We have built robust and scalable processes, but as with

Customer Champion

Wistia
Cambridge
3 days ago
+38
As a Customer Champion on the Customer Happiness team, you’ll embody this work; tackling the issues our customers encounter by providing support that's timely, easy, and most of all, human. Even though there’s plenty of challenging and occasionally tedious work to go around, you’ll always value taking time for creativity, curiosity, and patience over rigidity and the status quo.

Senior Machine Learning (ML) Engineer

Drift
Greater Boston Area
4 days ago
+35
Evaluate memory consumption & inference latency of our classifiers. Deploy classifier monitoring services. Create pipelines for reproducible data processing, feature extraction, and model training.

Customer Success Manager (SMB)

Drift
Greater Boston Area
4 days ago
+35
Attend comprehensive organization training and learn the Drift story, how we work and our goals for the future. Experience an in-depth product training, including learning how to use the product for your own business. Have 1:1 meetings with your direct manager and meet with other key players. Shadow colleagues, learn best practices for what make Drift Customers successful. Deliver customer on-boarding calls and build strategic business plans for customers. Be fully responsible for your very own portfolio of customers and running calls independently!

Manager, Global Education Services

Transmit Security
Greater Boston Area
5 days ago
+27
Responsible for training content development, delivery, certification, and education infrastructure (LMS) throughout Transmit. Leverage current tools and develop new tools to enable and deliver training for Transmit employees, partners, and customers. Provide the leadership, management, planning for all training deliverables, including resource capacity management for training staff and creation/maintenance of education roadmap based on the Transmit product roadmap and releases. Ensure completion and consistency of all training deliverables and application of training related methods and tools globally. Lead the execution of end user and partner education strategy including the development and rollout of Authorized Training Centers globally and the use of contract instructors as necessary. Manage the end user and partner schedules worldwide.

Customer Success Manager

Alyce
Greater Boston Area
5 days ago
+26
Manage enterprise client relationships, creating account growth plans, and navigating scope conversations with positive outcomes for all involved. Drive solution adoption by providing best practices, solution usage maturity benchmarks, diagnosing barriers to adoption, and helping the customer address those obstacles. Develop and maintain a deep understanding of both the Alyce product and our customer's specific needs in support of their ongoing usage. Communicating in a concise but appealing manner, with the ability to simplify technical concepts for a non-technical audience. Be a customer advocate while capturing customer feedback and reporting requests to Product Management and Engineering. Provide proactive support to our clients.

Assembler

Piaggio Fast Forward
Greater Boston Area
5 days ago
+27
Piaggio Fast Forward (PFF) is hiring Assemblers to join our new team responsible for the assembly of our first product, gita™. As an early member of the team, you will assist in design, test, and implementation of the assembly processes. The assemblers will be expected to function as a member of the production team whose goal is to assemble required components, operate manufacturing equipment, and maintain the quality and integrity of the products and facility at all times. In this role, your primary focus is to build components by assembling parts and subassemblies while following processes to meet production goals. Strong communication skills are necessary for success as an Assembler at PFF.

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