Boston Tech Jobs and Startup Jobs

262

Product Support Engineer

Attivio
Cambridge
1 hour ago
+26
Attivio is looking to hire a Technical Support Engineer. In this role, you will work directly with our Fortune 500 customers and partners to solve complex technical issues with Attivio’s Big Data and search products. This position involves exposure to enterprise-level applications, complex distributed systems and Java troubleshooting. Our ideal candidate will have a software support background interfacing with customers and a drive to work at the code level. The incumbent in this role will be expected to participate in a low-volume monthly on-call rotation.

Data Visualization Engineer

DataRobot
Greater Boston Area
3 hours ago
The job requires the ability to rapidly prototype new features, demonstrate them to various stakeholders (data scientists, product managers, corporate management) and peers, accept feedback and iterate on implementation as necessary. The ideal candidate should have several years of industry experience in multiple modern javascript frameworks, write quality code, participate in design/development discussions, and the ability to quickly integrate mock-ups into the working application.

Data Science Enablement

Senior Data Engineer

Senior Machine Learning Engineer

IT Operations/DevOps Engineer

Machine Learning Engineer

Self-Service Learning Strategy Lead

Director of Time Series Data Science

Database Engineer, CloudOps

Developer Advocate, AI API

Customer Facing Data Scientist

Senior Recruiter

Senior Data Engineer, Engineering Productivity

Executive Assistant

Deep Learning Engineer, Core Modeling

HR Analyst

Linux Build Engineer, Code & Architecture

Personnel and Benefits Administrator

Senior Manager, GTM Strategy and Business Optimization

Manufacturing General Manager

Telecommunications General Manager

Transportation General Manager

Life Sciences General Manager

Network Engineer

Data Engineering Experience Manager

Load 10 more jobs25 jobs at DataRobot

Technical Director – Customer Success

Abacus Insights
Greater Boston Area
4 hours ago
+26
Serve as the primary point of contact post implementation. Assume overall customer adoption responsibility and critical issue management role. Resolve customer issues in a hands-on manner, including triaging, troubleshooting, escalating, and/or providing resolution to technical support tickets, and achieving key business objectives (SLAs, KPIs, etc.). Monitor customer adoption and product utilization, proactively understand exactly how customers are using the platform to drive their use cases and adoption. Advocate customer needs/issues cross-departmentally. Align so seamlessly with client services, product and engineering that we can barely tell what team you’re actually on. Attract, hire and retain a high-performing team, including serving as a manager, mentor, knowledge resource, and escalation point. Focus on automation and scaling of Customer Success functions.

Information Technology Manager

MineralTree
Cambridge
4 hours ago
+23
We are looking for a hands-on IT Manager to keep our organization running smoothly. Comfort with systems, networks, business applications is a must. Additionally, MineralTree handles payments so a security mindset and a attention to detail are a must!

HR & Office Administrator

PrismHR
Greater Boston Area
4 hours ago
In the role of HR and Office Administrator, you will play an exciting dual role supporting overall office administration and HR initiatives. As the Office Administrator, you will  organize and coordinate office procedures, including the reception area, to create and maintain a pleasant work environment. You will also have a key role in supporting various HR processes, in partnership with the HR team. You will play an important role in the planning, facilitation and coordination of HR lifecycle events and new team member on-boarding, as well as HR projects focused on performance, employee development and engagement.

Standards & Compliance Manager

Peapod Digital Labs
Greater Boston Area
7 hours ago
+17
The primary responsibility of the Standards & Compliance Manager is to participate in all strategy programs and run the team that will design, develop, launch and support all auditing, standards tracking, and regulatory compliance needs within the business.  Responsible for collaborating with the leadership team in the development of and implementation of internal compliance needs to ensure external results are excellent.  You will manage the team of (2) Process and Standards associates and (1) Compliance associate, directing them with priorities to ensure company standards are documents and clear and concise for all to understand

Enterprise Support Specialist - Weekend Shift

Grubhub
Greater Boston Area
12 hours ago
+29
Each Enterprise Support Specialist serves as the point of contact supporting the LevelUp platform for users, merchants, partners, and internal teams. This role will provide the opportunity to learn and own specialty areas, expand your knowledge and responsibilities, work on projects across various departments within the organization, grow within our team and organization, and influence the optimization of our processes, all while helping customers and working with a tight-knit team. Support believes in learning, growing, and promoting internally: as agents complete projects assigned to them, achieve high customer satisfaction and quality assurance scores on their tickets, knock volume expectations out of the park, and more, they'll earn badges. Earning badges unlocks access to promotions and a variety of growth path opportunities, including leadership, technical escalation, or specific subject matter expertise. As in life, so it is with support: choose your own adventure!

Enterprise Support Specialist - Daytime Shift (Bilingual)

Enterprise Support Specialist - Night Shift

Data Engineer

Enterprise Support Specialist - Weekend Shift (Bilingual)

Enterprise Support Specialist - Daytime

IT Service Desk, Team Lead

Enterprise Merchant Specialist

Data Analyst

Load 5 more jobs9 jobs at Grubhub

Marketing Operations Analyst

Upserve
Greater Boston Area
12 hours ago
+25
Upserve is seeking a Marketing Operations Manager to enable Upserve's customer-facing teams to grow pipeline, lift win rates, and slash time out of the sales cycle, while delighting our existing installed base to drive up engagement, reduce churn, generate referrals and up-sell. The Marketing Operations Manager works with Sales and Marketing leadership to manage the systems, tools, and technology that enable efficient and effective marketing

Director of Customer Success

Upserve
Greater Boston Area
12 hours ago
+25
ABOUT THE ROLE The Director of Customer Success is responsible for increasing the engagement and use of the Upserve platform, as well as retention of our customer revenue. This includes proactively engaging with customers to educate them on how to best get value from Upserve services, ensuring customer issues are escalated and resolved appropriately, as well as recommending additional products or tiers of service that will provide maximum value

Executive Liasion

MassMutual
Greater Boston Area
13 hours ago
+13
This is a multi-faceted role in which the Executive Liaison will take initiative and operate in an autonomous way; utilizing a proactive approach to anticipate and fulfill the local administrative needs of the Head of Marketing and Brand and some support for the Senior Leadership Team and organization. The Executive Liaison will be involved in coordinating, planning, reporting and communicating. The Executive Liaison will manage and maintain calendar activity, coordinate travel, handle incoming telephone calls and emails and respond to information requests. This will include coordinating meetings and conferences with both internal and external sources, compiling information from various sources for routine inquiries and reports, analyzing data and preparing regularly scheduled reports. The Executive Liaison will provide backup support to other administrative support professionals as well and will anticipate and proactively help manage the daily/weekly activities and needs of the Head of Marketing and Brand. This person is confident in his/her approach and proactive in delivering on objectives, understanding the key relationships, priorities, and deliverables for the Head of Marketing and Brand’s daily calendar. Must be a self-starter and a strong relationship builder across the MassMutual organization as well as among key external partners , which will be critical to managing the needs of the organization. 

Due Diligence Analyst

Web Analytics Consultant

Lead of Core Technology and Data Risk

Head of Finance Data Engineering

Talent Management Lead

Data Privacy and Governance Consultant

Investment Data Analyst

Senior Executive Assistant - Business Support

Senior Executive Assistant - Business Group Support

Data Governance Consultant

Senior Data Analyst

Senior Business Intelligence Analyst

BI Software Developer

Digital Business Analyst

Talent Acquisition Director

Head of Strategic and Competitive Risk

Data Modeler (Analytical Systems)

Data Architect

Sr. Data Engineer

Business Analyst (immerse)

Head of Regulatory and Subsidiary Analysis and Reporting

Load 10 more jobs22 jobs at MassMutual

Senior Director, Intelligent Data Services

Intralinks
Waltham
13 hours ago
+39
In this role, you are an experienced technology executive and subject matter expert in AI, Analytics and Search who is able to work cross-functionally with executive and technical leadership on SaaS and Product strategy. In addition, you are a hands-on global leader of R&D managers, and when necessary, individual development teams. You set the very highest expectations for your teams and are comfortable leading rapid improvement to create a top-performing Intelligent Data Services R&D organization.

Learning Consultant

Smartsheet
Greater Boston Area
13 hours ago
Smartsheet is seeking an experienced sales coach with experience as a top sales professional, developing others to sales success and delivering sales training content as the Learning Consultant. The ideal candidate will have 3+ years of sales and sales leadership experience. This essential role is part of the Sales Support team and will report directly to the Director of Sales Enablement in our Boston Office.

Senior Data Engineer

ASICS Digital
Greater Boston Area
13 hours ago
+32
The Data Engineer will help build, run and improve the current data engineering platform while contributing to the design and rollout of the next platform iteration. You’ll be working cross-functionally with several teams including Analytics, Product, Marketing and eCommerce. Your key focuses will be building up our data warehousing infrastructure and providing best practices for data engineering.

Director of Network Strategy & Development

Catalant Technologies
Greater Boston Area
13 hours ago
+25
Catalant is looking for a Director of Network Strategy & Development to lead the strategy and execution for building out our network of consultants and firms to serve our evolving customer needs. In this role, you will manage the Network Development team, composed of Network Development Analysts, Associates and Managers. The Network Development team is responsible for supporting our technology in matching the right talent to all projects posted to our external marketplace. This includes inviting experts to bid on open opportunities, evaluating expert profiles and bids, and recruiting individuals for live project needs. You will be responsible for ensuring the team is efficiently meeting customer needs by improving deal conversion rate and speed to close and driving forward our long term vision for network expansion. You must be willing to help the Network Development team structure their processes and further define measurement and success in this role. You will also be expected to mentor your team on creating successful, productive relationships internally with all partners involved in our sales cycle. As a leader on the Marketplace Strategy team, you will work closely with Sales Leaders and cross functional teams to ensure we’re best positioned to execute on the strategic needs of our customers. This is an exciting opportunity to shape and run a core go-to-market function for the Catalant business.

Content Insights Analyst

Toast
Greater Boston Area
13 hours ago
+45
Create and execute strategy for using data to create value for the Toast marketing team. Understand business requirements and identify the best strategies and relevant data to solve the issue at hand. Explore and analyze diverse data sets to find patterns, develop insights, and formulate hypotheses about trends in the restaurant market.  Collaborate with the business intelligence and analytics teams to write data queries, test those hypotheses, and confirm accuracy of data. Investigate those insights further by researching comparative data within the market and within Toast teams, looking for trends and new pieces of information. Produce deep statistical analyses and data visualization to tell data-driven stories, and communicating analyses effectively to a broad audience.  Regionalize data findings to accelerate marketing and sales in key markets. Communicate actionable insights to non-data oriented content creators both internally with the Toast content team and externally with our content partners. Conduct data-intensive ad-hoc analysis on content performance to better understand audience segmentation and guide optimization of programming mix.

Senior Technical Talent Acquisition Partner

Senior Director, Learning & People Development

Help Desk Analyst

Credit Risk Analyst

Compensation Consultant

Sales Recruiting Sourcer

Staff Software Engineer & Team Lead, Data Strategy

Senior Software Engineer, Data Platform

Director, Technical Talent Acquisition

Toast Payments Strategy Analyst

Facility Coordinator

Occupancy Analyst

Human Resources Business Partner

Business Process Analyst

Payments Operations Analyst

Director, Corporate Development & Strategy

Director of Global IT Support

Corporate Strategy Associate/Senior Associate

Payroll Solutions Engineer

Senior Director, Organizational Success

Senior Human Resources Business Partner

Toast Payments Strategy Manager

Senior Benefits Analyst

Sales Recruiter

Senior Manager, Market Insights & Strategy

Systems Solutions Architect

Payroll Product Compliance Manager

Post-Live Services Coordinator

Talent Sourcing Manager

Talent Acquisition Manager

Director of Partner Outsourcing

Executive Assistant

Executive Talent Partner

Talent Acquisition Partner

Load 10 more jobs35 jobs at Toast

Onboarding Specialist (Boston)

Klaviyo
Greater Boston Area
13 hours ago
+42
Onboarding Experts at Klaviyo are a critical part of our future success. We take the success and happiness of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers in their first 90 days setting up Klaviyo with the highest level of quality in both product knowledge and communication skills and, in the process, consistently meet and exceed customer expectations. We are looking for an Onboarding Expert who is passionate about providing the best onboarding experience and support to customers who are scaling their businesses with Klaviyo.

Director of Support

Senior Data Scientist

Data Science Software Engineer

Machine Learning Engineer

Customer Support, Manager

Manager, Customer Success (Boston)

Senior Recruiter

Recruiter

Senior Technical Recruiter

Manager of Customer Operations

Data Engineer

Product Expert - Full-time/Flex (Boston)

Office Manager

Load 10 more jobs14 jobs at Klaviyo

IT Operations and Project Manager

BHE
Greater Boston Area
14 hours ago
+21
Assists in defining project scope and objectives and ensuring technical feasibility. Ensures that all IT projects are delivered on-time, within scope, and within budget. Ongoing oversight/management of HITRUST routine activities, ensuring compliance. Manages and maintains compliant and effective QMS processes and documentation. Engages with and communicates effectively and efficiently with team members. Establishes and maintains relationships with third parties/vendors.

Analyst, Health Analytic Solutions

BHE
Greater Boston Area
14 hours ago
+21
The ideal candidate for this position will have a strong interest in healthcare and technology, excellent quantitative skills, and experience analyzing large databases. The candidate must also possess excellent written and verbal communication skills so as to work effectively in cross-functional internal teams and communicate externally with clients. An ability to work in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient, with a high level of professionalism is crucial to this role at BHE.

Director, Learning & Development (Contact Cent…

Agero
Greater Boston Area
14 hours ago
+14
The Director of Learning and Development for our Customer Care centers is responsible for ensuring that our Associates are confident, capable and well-supported as they work with customers. Specifically, they are responsible for building a world class training and development capability for our new and existing Associates that ensures they have the context, skills and information they need to perform at their best with every customer, every day. Additionally, The Director, Talent Development and Learning is responsible for building a world class training and development capability for Agero Customer Care associates, managers and leaders so that they have the skills and knowledge to maximize their performance.

Client Success Manager, Districts & Schools

Panorama Education
Greater Boston Area
14 hours ago
+40
We're looking for a Client Success Manager to join our growing team and support a portfolio of 50-70 school and district clients with best-in-class service. As a Client Success Manager, you will be a Panorama product expert, supporting clients from onboarding through ongoing use. In addition to using Panorama products, you’ll make considerable use of Excel.

Boston Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Boston
LOCAL GUIDE
Best Software Engineer Jobs in Boston
LOCAL GUIDE
Coolest Tech Offices in Boston
LOCAL GUIDE
Best Sales Jobs in Boston
LOCAL GUIDE
Best Perks at Boston Tech Companies
LOCAL GUIDE
Best Marketing Jobs in Boston
LOCAL GUIDE
Best Data Scientist Jobs in Boston
LOCAL GUIDE
Best Design Jobs in Boston
LOCAL GUIDE
Women in Boston Tech
LOCAL GUIDE
Your Guide to the Boston Hardware Scene
LOCAL GUIDE
Your Guide to the Boston Startup Community
LOCAL GUIDE
Top Boston Startup Funding Rounds