Entry Level Boston Startup and Tech Jobs

62

Workplace Experience Manager

Catalant Technologies
Greater Boston Area
18 hours ago
+25
Get the party started! You’ll help organize office celebrations. Tackle everything but the kitchen sink! From restocking beer and snacks, to making coffee, and managing fridge clean outs, you’ll create an awesome kitchen experience for the masses. You’ll maintain safe and clean office common areas that make employees proud to work here! This includes tidying the kitchen and conference rooms, running the dishwasher, handling shipping and deliveries. Like we said, everything but the kitchen sink. Help craft our evolving seating plan including ordering desks and managing desk movement as we continue to grow. Manage relationships with vendors and building management to ensure office equipment and facilities are serviced and working. Create a kick-ass remote employee experience. Yep, you’ll have the opportunity to drive our remote workforce’s involvement and inclusion in culture building activities; and plan workspace when they’re visiting our Boston office. And… drumroll please… partner with the People team by assisting on additional projects as needed. We’re a fun bunch, can laugh at ourselves (if LOLing was a sport, we’d win), and are chock full of passion when it comes to all things People.

Business Architect

SessionM
Greater Boston Area
19 hours ago
+19
SessionM is looking for a sharp, dedicated individual to join our Business Architecture team. The role combines skills and expertise found across Solution Architects and Business Analysts. This individual will be a self-starter who enjoys strategic problem solving and guiding client requirements. Digging into the details, asking questions and strong communication skills will be keys to success within this role.

Customer Success Associate

BrandBot
Greater Boston Area
1 day ago
Support health and wellness business owners. Plan, organize, and manage ways to make these customers successful. Increase customer satisfaction through support, consulting, and education. Answer support tickets in a timely manner. Have a sense of urgency to make customers successful on the platform.

Senior Quantitative Data Analyst

Jobcase, Inc.
Greater Boston Area
1 day ago
+23
We are looking for a Senior Quantitative Data Analyst to be responsible for optimizing high-volume marketing campaigns and running data-driven experiments to test hypotheses that have big potential impacts on KPIs. This role is ideal for aspiring Data Scientists.

Compliance Coordinator

DraftKings
Greater Boston Area
1 day ago
+32
Prepare reports for Senior Leadership and Compliance Committee regarding the status of training and other compliance team initiatives, including effectiveness measures. Assist with the preparation of licensing applications for submission and other regulatory licensing needs. Distribute and maintain compliance reference materials, including checklists, for various teams throughout the business. Responsible for updates, coordination, and delivery of new hire and annual compliance training. Coordinate company-wide computer-based training, including assignment of role-based courses, troubleshooting issues, and follow-up with employees. Monitor and escalate employee completion of training. Assist with other compliance team projects as needed.

Desktop Support Technician

Onboarding Specialist (Flex hours)

Klaviyo
Greater Boston Area
1 day ago
+44
As an Onboarding Specialist, you will be the first point of contact with new Klaviyo customers, guiding them through their first 30-45 days of setup with the Klaviyo product and the first customer experiences they want to build. Our customers vary in size and experience, so we are looking for individuals who have a track record of finding creative solutions to unique problems, who thrive in challenging situations and want to apply these skills to solve for customers using our software. 

Manager of Customer Success - Onboarding (Boston)

Growth Success Manager

Field Event Manager

L&D Specialist, Customer Support

L&D Specialist, Customer Success

Product Expert

Load 3 more jobs7 jobs at Klaviyo

Jr. Data Engineer- Data Engineering Development Pr…

MassMutual
Greater Boston Area
1 day ago
+13
We are looking for individuals who are comfortable working in a challenging, fast paced environment and are extremely self-motivated. Our business challenges are often complex, so we are looking for individuals who are comfortable wrangling with unstructured, difficult problems and are comfortable thinking outside the box and taking initiative. Those who enjoy tackling complex tasks in a collaborative environment are well-suited to a position on our team. We accept applications from both early career software engineers and from students from a Computer Science Bachelor's program.

Digital Business Analyst

Business Analytics Consultant

Tier 1 Support Engineer, Boston

Privitar
Greater Boston Area
2 days ago
+22
The Tier 1 Technical Support Representative is the key, front-line support position, and the “eyes & ears” for the company, responsible for managing the relationship with our most valuable asset, our customers. The Technical Support Representative assists customers in resolving open issues; they help customers to achieve success through best-practice guidance and they help customers to achieve a high level of satisfaction with Privitar solutions and our customer support services. The position combines overseeing the rapid response to customer inquiries, handling enhancement requests, and analyzing common issues.

Support Analyst

CrunchTime!
Greater Boston Area
2 days ago
+25
We're looking for a highly motivated Support Analyst with experience working with enterprise software systems and General Manager level hospitality experience. The Support Analyst is responsible for responding to requests from Tier 2 (Customer Support) to research, troubleshoot, and identify root cause of technical issues for the CrunchTime Application Suite. An ideal candidate possesses exceptional analytical and problem-solving skills and is able to work independently as well as in collaboration with cross-departmental teams.

Project Coordinator

Toast
Greater Boston Area
2 days ago
+50
As a Project Coordinator (PC), you will manage all aspects of the mid-level solution implementation. You will use your hospitality experience to delight our customers as you guide them through the implementation process. Leveraging a network of dedicated services resources and third party partners, you will ensure our customers' successful integration into the Toast family.  

Data Insights Analyst, GTM Strategy & Operations

IT Help Desk Analyst

Sr. Restaurant Success Analyst

Customer Success Manager, SMB

Skillsoft
Greater Boston Area
3 days ago
+27
Manage a portfolio of small to mid-sized clients ensuring customer retention and high satisfaction with SumTotal Systems. This is done by managing customer interaction across the business to ensure adoption of products, positive NPS (net promoter scores), focus on project and on-going support issues, reference-ability, strategic and quarterly business planning, and working with the Account Managers to ensure high dollar over dollar renewal rates.

Customer Engagement Specialist

The Predictive Index
Greater Boston Area
3 days ago
+21
The Customer Engagement Specialist is an entry role into the world of the customer. This role is focused on the customer and setting them up for success. You will be working closely with the Customer Success team to drive customer retention, adoption, expansion and customer satisfaction. You will be proactively engaging customers to help guide them through the full PI experience; driving product adoption and providing value-added information. This includes partnering with the Customer Success Managers to host customer kickoff calls, monitor feature adoption, aid with online training sessions and preparation, and ensure a frictionless renewal and upsell process for customers.

Technical Support Engineer

Fuze
Greater Boston Area
3 days ago
+29
The Technical Support Engineer role is a combination of customer service and technical ability. This role is a customer facing role, by phone and email with a strong importance on communication. This role is dedicated to addressing customer product issues and change requests, limiting the customer involvement when possible, with the goal of an enjoyable experience. The candidate for this role is to drive customer satisfaction with a combination of product knowledge and customer engagement.

Business Operations

Flywire
Greater Boston Area
3 days ago
+26
The business operations (‘BizOps’) team at Flywire is responsible for identifying, prioritizing and solving the most critical business challenges in a fast-moving environment. The team uses a data driven and structured approach to drive company strategy across major business functions, develop operational plans to enable innovative offerings and lead execution against our recommendations

Events Associate

ProfitWell
Greater Boston Area
3 days ago
+33
As our Events Associate, you’ll partner with our Events Manager to plan and execute numerous events ranging from our three day annual conference, monthly events (workshops, social events and VIP dinners), sponsored events to webinars and podcasts. Our events are corporate branding initiatives meant to ignite passion for our industry and company brand, not strictly social events.

Business Analyst

MedTouch
Somerville
3 days ago
+35
As a Business Analyst at MedTouch, you will collaborate with the technical, delivery, and project management teams to deliver high-quality results and support for our healthcare clients. This role helps to define key functional requirements for clients’ Drupal websites and is the glue in complex, multi-stakeholder projects. This opportunity is destined for a technical guru who thrives on variety and can fearlessly bridge the gap between business and web development. This job requires puzzle-solving, creativity and a constant desire to learn.

Support Engineer

Acquia
Greater Boston Area
3 days ago
+20
We need smart, focused and determined individuals who have a proven ability to listen, read between the lines, and diagnose and solve problems efficiently. You get to advise Acquia customers on how to get the most from Acquia products and guide them through issues from site launches to "there's a module for that" scenarios. You’ll be part of a close-knit, tenured team of professionals helping customers all over the globe overcome obstacles and resolve issues related to their websites. It’ll be important to develop and maintain excellent customer relationships, work with Acquia’s team of top Drupalists to consult or resolve issues, and contribute to making Acquia and Drupal even more awesome. Maybe even inspire a little crazy!

Renewals Manager

LogicManager
Greater Boston Area
4 days ago
+21
LogicManager is looking for a customer-centric Renewal Manager to help manage our fast-growing customer base. This role is responsible for overseeing all assigned contract renewals and small upgrades and would work directly with customers and internal team members to ensure timely and accurate execution. Once successful, this role has a lot of options for career advancement internally, such as Advisory, Customer Advocacy, or even on the Finance Team. 

Customer Success Specialist

CarGurus
Cambridge
4 days ago
+41
The Customer Success Specialist will combine a passion for customer engagement with a proven understanding of how CarGurus tools and systems work. The CSA will provide outstanding support to primarily non-paying dealers, shoppers, and private sellers; and balance increasingly impactful support cases as their experience and comfort level grows. As such, coach-ability and a strong desire to learn and grow are the cornerstone of this role.

Strategy Associate

Dispatch
Greater Boston Area
4 days ago
+48
Prepare Board of Directors presentations and other investor relations materials.  Support Dispatch executive team on strategy development exercises, including market sizing, customer segmentation, etc.  Build financial models related to major enterprise deals to analyze pricing models, contract economics, etc.  Support Dispatch CFO and work with the broader Dispatch Finance & Accounting team in building revenue forecasts, budgets and analyzing monthly financial performance.  Partner with the full Dispatch leadership team across Product, Engineering, Sales, Marketing, Customer Service, & Operations to provide analytical rigor and thought partnership. Provide ad-hoc reporting and business intelligence support. 

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