Customer Care Specialist
Piaggio Fast Forward
Greater Boston Area
5 days ago
Piaggio Fast Forward (PFF) is hiring a Customer Care Specialist (CCS) to join our new and growing Product Support team. The CCS will be a cross-functional role to encourage collaboration with colleagues in marketing, finance, and manufacturing operations. The position requires a close working relationship with other members of the Product Support team as well as the ability to take ownership and work independently in areas of direct responsibility. Successful CCSs will be interested in learning about PFF’s technology and will demonstrate great attention to detail. As a CCS, you will be responsible for troubleshooting our customer’s issues ranging from product use, expectations, technical resolution, warranty issues and exchanges, and other general inquiries.