Boston Tech Jobs and Startup Jobs

15

Response Center Analyst - Tier 1

Interactions
Greater Boston Area
16 hours ago
+23
The Response Center Analyst - Tier I is a member of the Interactions Response Center Team and is responsible for comprehensive Incident Management, as well as initial diagnosis and basic issue remediation. The Response Center Analyst - Tier I works in concert with the Interactions Response Center Tier 2 team, as well as other Interactions technical teams, to provide a seamless support experience for Interactions’ Clients.

Director, Cyber Security

Vestmark, Inc.
Greater Boston Area
1 day ago
+40
We are looking for a Director of CyberSecurity to join the team. In this role, you will serve as the main technical contact for CyberSecurity related activities and ensure that Vestmark's security posture evolves to meet the demands of the growing threat landscape. This person will be working closely with leadership and staff to identify, analyze, manage, mitigate and remediate CyberSecurity risk. You will establish a culture of CyberSecurity company-wide, ensuring mitigation tactics are collectively employed to help us reduce risk as we scale. You will work with the IT and Managed Services group to identify security related infrastructure improvements, and ensure that the Vestmark threat surface is sufficiently protected using industry best practices and

Senior Client Partner - Brand Advertising

Unity Technologies
Remote
1 day ago
+55
As a Senior Client Partner for Brands, you will be responsible for growing Unity Ads’ presence within the Midwest, focusing on driving revenue from major advertisers, brands, and agencies. This unique and exciting position will enable you to define the future of Unity’s massive ad business and work closely with Unity product, marketing, account management, and operations to ensure successful delivery and renewal of advertising campaigns. This role will be remote, based out of Chicago or Detroit. 

Lead Technical Project Manager

Project Manager

SS&C Intralinks
Waltham
5 days ago
+40
The Intralinks Program Management Office (PMO) is the coordination arm of Intralinks, managing projects across the company to bring new and exciting ideas to life. You’ll be part of a global team of leaders that drive execution and change in impactful ways. You will have the authority and accountability to run projects and ensure those projects deliver to the defined scope within the constraints of time and cost.

Machine Learning Engineer Intern (NLP)

SS&C Intralinks
Waltham
1 week ago
+40
work closely with us to envision and realize cutting-edge ideas through rapid prototyping, development and deployment. Teams will work on business problems and Proof of Concepts to help determine which opportunities to pursue further and share these findings to assist Intralinks future product development.

Machine Learning Engineer

Kensho Technologies
Cambridge
1 week ago
+24
As a Machine Learning Engineer, you will be responsible for tackling a wide range of problems from natural language processing to timeseries prediction. You will move beyond the theoretical confines of academia and apply your tradecraft to build machine learning systems on real world data. In this role you will constantly collaborate and work with groups of engineers. Our machine learning team is responsible for delivering ML-based solutions from problem framing, to prototyping, to production application. 

Customer Success Representative

Reggora
Greater Boston Area
1 week ago
Reggora is seeking several Customer Success Representatives to immediately join our rapidly growing team and provide inbound technical support and onboarding support to the growing list of lender customers and property appraisers who use our platform technology. This role requires stellar technical troubleshooting, training, and account and relationship management skills to drive value outcomes and solve problems for our clients. This is a high-impact position with substantial growth and career development opportunities given the early stage and rapid growth trajectory of the company.

Customer Implementation Manager

Reggora
Greater Boston Area
1 week ago
Reggora is seeking a Customer Implementation Manager to immediately join our rapidly growing team to project manage new software implementations and deliver the best possible customer onboarding experiences to our growing national customer base of lenders. You’ll be responsible for delivering a high standard of customer experience and driving sustainable, long-term customer adoption of Reggora's real estate appraisal software products.This customer-facing role requires stellar relationship management, problem-solving, sales acumen, training skills and technical troubleshooting to drive value outcomes for clients. This is a high-impact position with substantial growth and career development opportunities given the early stage and rapid growth trajectory of the company.

Customer Success Manager

Reggora
Greater Boston Area
1 week ago
Reggora is seeking a Customer Success Manager to immediately join our rapidly growing team to oversee inbound support, retention and expansion of our growing national customer base of lenders. This role requires stellar relationship management, sales acumen, training skills and technical troubleshooting to drive value outcomes for clients. This is a high-impact position with substantial growth and career development opportunities given the early stage and rapid growth trajectory of the company.

Machine Learning Engineering

Gravyty
Newton
2 weeks ago
+11
You are a strong software engineer with either past experience with machine learning and broader artificial intelligence techniques, or a deep desire to expand into Analytics and Data Science. You thoughtfully develop beautiful code and are looking to work with other exceptional engineers, data scientists, and a tech-focused management team in a fast-paced startup environment. You can't help shake the idea that artificial intelligence, machine learning, deep learning, and similar concepts are poised to change the world - and you want to be part of the action.

Application Processor

Hometap
Greater Boston Area
4 months ago
+17
To be successful in this role, you’ll need to be execution-oriented with exceptional attention to detail. This role will require the ability to be well organized in a constantly changing and fast- paced entrepreneurial environment. Following existing and iterating on future versions of repeatable processes will be key to success. Also important to the role is having the ability to talk with third parties and homeowners over the phone. You’ll need to be outgoing with strong communication skills. 

Customer Support Representative

Salary Finance
Greater Boston Area
4 months ago
+33
We’re looking for an enthusiastic Customer Support Representative with a passion for, and a proven track record in, amazing customer service to join our Customer Support team. Reporting to the Director of Operations, you’ll learn our products inside out, build relationships with our customers to understand their needs and identify and apply the appropriate solutions.

HELP DESK ADMINISTRATOR

HPR
Greater Boston Area
5 months ago
+29
Due to our exciting and rapid growth, HPR is seeking a Help Desk Administrator to help us provide world-class customer service. This is a new and highly visible role that will be supporting our global support operations from the Needham, MA office. This role requires a unique blend of skills including the ability to multi-task, strong interpersonal skills, tact, assertiveness, and a whatever-it-takes attitude.

Director of Customer Success

Upserve
Greater Boston Area
6 months ago
+25
The Director of Customer Success is responsible for increasing the engagement and use of the Upserve platform, as well as retention of our customer revenue. This includes proactively engaging with customers to educate them on how to best get value from Upserve services, ensuring customer issues are escalated and resolved appropriately, as well as recommending additional products or tiers of service that will provide maximum value to our customers.

Marketing Operations Analyst

Upserve
Greater Boston Area
6 months ago
+25
Upserve is seeking a Marketing Operations Manager to enable Upserve's customer-facing teams to grow pipeline, lift win rates, and slash time out of the sales cycle, while delighting our existing installed base to drive up engagement, reduce churn, generate referrals and up-sell. The Marketing Operations Manager works with Sales and Marketing leadership to manage the systems, tools, and technology that enable efficient and effective marketing campaigns. The Marketing Operations Manager provides operational support to the Marketing departments with reporting and analytics, email marketing automation, ownership over sales and marketing processes, manages the marketing technology stack, and CRM data integrity. In this role you will also  partner with our parent company, Vista Equity Group, to project-manage system updates designed to increase market share.

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