Not specified Boston Startup and Tech Jobs

63

Mobile Product Manager

Demiurge Studios
Cambridge
1 day ago
Product Managers at Demiurge wear lots of them. We analyze and present information to our team so they can make informed decisions. We focus on players: acquiring, advocating, retaining and optimizing. We’re the business mind for our games, ensuring we understand the costs of development, features, and customer support. We're experts in the mobile game market.

Business Analyst

The Predictive Index
Greater Boston Area
1 day ago
+21
Generate dashboards and cards within Domo that track metrics across all levels of the organization. Partner with functional leaders to understand their business needs and the data sets required to support them. Integrate with their teams to establish strong professional relationships. Utilize Domo to create data sets that aggregate data from different sources with the goal of creating a full picture of the health and engagement of our client base. Examine existing processes and make recommendations to better enhance PI’s data structure, hygiene, and health across multiple systems. Create a unified and integrated view of our organization’s data that is aligned with our objectives and goals. Define and evolve cohort classification and assess how well lead generation, sales, product releases, onboarding programs, and other initiatives are impacting cohorts over time.

3D Print Farm Supervisor

Formlabs
Somerville
1 day ago
+16
A natural tinkerer, you continuously take pride in your craftsmanship. Always have an eagle eye on the details – no bad print or sticky part would get past you. Excited to see and drive the entire print production process from start to finish (printing, washing, cleaning, packing, shipping parts, and more!). Very focused and can operate efficiently with minimal supervision. Can smoothly navigate competing priorities, tight deadlines, and last minute projects. A friendly communicator who can interface with all teams to get things done. Can streamline our production process and meet weekly quotas.

Bilingual Customer Support Specialist

Customer Support Specialist

Software Product Manager

Americas Logistics Lead

Mechanical Product Leader

Special Events Manager

NetSuite Administrator

Materials Product Manager

Dental Technical Support Specialist

Form Cell Product Lead

Customer Care

Load 8 more jobs12 jobs at Formlabs

Data Annotator

Cogito
Greater Boston Area
2 days ago
+31
Listening to recorded audio, and providing perceptual judgements. Processing speech and language data. Handling unique data requests and tasks, with changing guidelines. Contributing to workflow process improvements.

Director of Engineering - Data/BI

Hopper
Greater Boston Area
2 days ago
+35
We’re looking for a data-savvy individual to join our Engineering team to design and build a data environment that is robust, high-quality, and blazingly performant. You’ll work with a highly skilled and motivated team. Your efforts and expertise will have a direct impact on framing and solving some of the most challenging problems in mobile commerce at a scale and complexity that few organizations can match. You care deeply about formalism & correctness; you have strong software and data modeling skills. Data is at the core of what we do at Hopper, both in providing data-driven travel advice to our users, and in analyzing our user behavior to improve the product experience and enable us to best manage our business.

Part-time Customer Service Ninja

ezCater
Greater Boston Area
2 days ago
+39
Manage orders from start to finish, respond to inquiries, maintain a 94% "insanely helpful" quality score, and problem-solve with customers & catering partners throughout the lifecycle of an order. ezCater's customers expect a consistent level of high-quality customer service, which you are passionate about providing. 

Customer Service Representative

Business Analyst

Interactions
Greater Boston Area
2 days ago
+23
Provide oversight to the business case creation process to ensure work flows smoothly and bottlenecks are minimized. Research value streams that can be added to business cases that showcase the value of the technology to prospects and existing customers. Consult with internal Sales Directors and Solutions Consultants to create business case models that demonstrate compelling financial and strategic benefits for prospects and existing clients. Present business cases to internal stakeholders. Provide consultative services to sales organization as it relates to the value delivered to customers. Research value streams that can be added to business cases that showcase the value of the technology to prospects and existing customers.

Support Coordinator

Unity Technologies
Greater Boston Area
2 days ago
+55
Internal liaison between support engineers and other teams, to ensure that support tickets are correctly prioritized and handled efficiently. External liaison with customers, ensuring they are kept up to date regarding ticket status. Managing active tickets per customer, and changing status/priority where required. Tracking, chasing and reporting progress of bug reports from support customers. Maintaining the customer list, welcoming new customers and managing renewals and expiring accounts. Act as Project Manager for Engine support, helping deliver internal projects. Reporting on all areas of Engine Support, including team performance and analysis of customer activity.

Product Manager

Senior Product Manager

Simply Business
Greater Boston Area
3 days ago
+31
As a Senior Product Manager you will own one or more products and be responsible for leading the full life-cycle of them, owning the vision, strategy and roadmap. You’ll take your product from ideation and discovery through design, delivery, preparation for launch, measuring of success, and iterations.

Data Operations Specialist

Perceptive Automata
Greater Boston Area
3 days ago
+34
Data quality and integrity is core to what we do at Perceptive Automata. We are looking for a Data Operations Specialist to help us achieve our bold vision and bring our core technology to market. As a member of our growing, agile team you will keep improving processes and increase our data collection efforts. Our software depends on a large amount and high quality of data to operate. Your work would have a direct impact on the success of the company during this critical stage.

Data Privacy and Governance Lead

MassMutual
Greater Boston Area
3 days ago
+13
Our ideal candidate is motivated by enabling business innovation, agility and growth at scale; demonstrates leadership and vision for enterprise data governance policy and controls in the financial industry; and contributes enterprise data architecture and DevOps delivery expertise. Data, analytics and algorithmic decision making are at the core of MassMutual’s digital evolution. In this role you will be accountable for envisioning and leading an enterprise program that holistically addresses data governance and consumer privacy rights. This leader will partner with other leaders and colleagues across the firm to promote data governance principles, define and monitor policies, implement systems and processes to democratize and maximize the value of the firm’s strategic data assets, and exceed consumers’ privacy rights expectations.

AI Ethics and Governance Lead

Data and AI Governance Delivery Lead

Enterprise Data Strategy and Sourcing Lead

VP of Customer Support

DigitalOcean
Cambridge
3 days ago
+53
We are hiring a VP of Customer Support responsible for developing and delivering the strategy that ensures our customers are successful on our platform. Reporting to the Chief Technology Officer, the VP of Customer Support will lead the DO Customer Support function and its teams that make up a core pillar of DigitalOcean’s brand known for delivering an amazing customer experience across every interaction. Successful candidates will have a successful track record of running innovative Customer Support programs and increased customer retention and customer adoption.

User Operations Specialist

The Predictive Index
Greater Boston Area
3 days ago
+21
We’re looking for a Customer Service Specialist passionate about helping clients overcome obstacles. The ideal candidate is excited about executing a forward-facing part of our business while gaining vital experience with our product. A candidate with an ability to be authentic and operate in solutions mode can expect to be put in a position to succeed in this role.

Strategic Customer Success Manager - Boston, MA

Smartsheet
Greater Boston Area
3 days ago
Smartsheet is looking for a proven Strategic Customer Success Manager to manage a set of large strategic accounts in order to help drive a high level of customer satisfaction, successful product use, and customer retention. You will serve as the primary point of contact for key customers, understand customer success criteria, address questions, resolve issues and over time serve as a trusted Smartsheet advisor. For the right candidate, this is a career-defining opportunity to join us at a critical moment and truly have a significant impact. The ideal candidate should have a proven track record of Software as a Service (SaaS) account management, maintaining high customer renewal rates as a result of ongoing customer engagement, technical leadership, and outstanding communication skills.

Product Manager - CBT

SmartBear
Somerville
3 days ago
+42
This role provides the opportunity to drive a high-velocity, growing business, built around established products plus useful products that you will bring to market. It offers the chance to innovate with a talented and passionate cross-functional team. SmartBear seeks an experienced Product Manager (API, SaaS, or Server Virtualization) who will be responsible for product business planning, product life-cycle management, and product plan execution for complex software testing products. Successful candidates tend to be strategic, entrepreneurial in spirit, hands-on, research-savvy and analytically-driven, with proven experience operating in a software business.

Business Operations Analyst

Fuze
Greater Boston Area
3 days ago
+29
The Business Operations Analyst will be a key member of our growing operations team at Fuze. You will be responsible for a large variety of tasks to include; optimizing our internal processes for delivering customer invoices and responding to customer billing requests. You will be accountable for improving our ability to deliver accurate invoicing and collect our receivables. This role will provide an opportunity to participate in special cross-functional projects that will allow for significant professional growth.

Data Analyst - CloudHealth by VMware

CloudHealth by VMware
Greater Boston Area
4 days ago
+55
Perform data analysis and problem solving on customer questions and develop content for self-service features to assist future customer inquiry on business-critical topics. Assist with customer data analysis and reconciliations questions and issues. Working with a cross functional team, design and manage customer facing self service center based on operational knowledge build by the team and across the organization. Define and execute article quality review process to maximize effectiveness and efficiency. Manage new and incoming article content (review and publish) to ensure accuracy, quality and correctness. Responsible for operational support of knowledge base tools and publishing capabilities.

Product Manager - Hotels

Hopper
Greater Boston Area
3 days ago
+35
Manage a product roadmap for a set of features from inception through implementation; collect requirements, establish key performance metrics, craft the user experience, and drive execution. Collaborate closely with data science to dive deep into our data to understand our users. Work with business leaders to help shape and drive business cases for product features. Ideate and wireframe new features that will be in the hands of millions of users across the globe. Identify the essential qualities of each feature: what's important, what's not, how can we limit cost and risk? Understand and explain complex technical issues, discern impact, and communicate them to maximize clarity and drive resolution. Use good judgment to make appropriate trade-offs when scoping and specifying solutions, ensuring that anything we build adds value to the business and continues to delight our users.

Senior Product Manager, Life Sciences

PathAI
Greater Boston Area
4 days ago
+21
Dive into research mode, working with our partners and clinicians to inform product ideas and test our work. Drive execution of the product roadmap – defining, prioritizing, and shipping features and products to further the needs of our users and the business. Contribute to the short-, medium-, and long-term roadmaps for the platform. Create detailed product requirements as necessary, based on customer and industry research. Ensure that requirements that have a regulatory component are thoroughly and sustainably tested. Work with product engineering and design teams to ensure the vision of each feature becomes a reality. Monitor and understand the key metrics for the platform, and work to continuously improve them.

Senior Data Scientist

CarGurus
Cambridge
4 days ago
+41
Analyze data, and design and implement data science or machine learning solutions. Aid the engineers who will implement your solutions in production. Communicate solutions to both a technical and a lay audience. E.g., what is it, how does it solve the problem, why is it reasonable, what could go wrong. Estimate the long-term conversion rate of each of hundreds of millions of keywords, combinations of demographics, and other forms of targeting. Analyze searches entered online and site activity to find new keywords and negative keywords. For any given monthly spend target and measure of efficiency (e.g., CPL, ROI), estimate the efficiency metric which will result in the target spend. Measure the impact of television and radio advertising on online advertising.

Data Analyst - On Ramp - Recent Graduate Program

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