Not specified Boston Startup and Tech Jobs

70

Application Support Specialist

Formlabs
Somerville
4 minutes ago
+16
The right person for this role excels at troubleshooting, masters new technology quickly, is great at documentation, and enjoys interacting directly with users to ensure they are successful. Do you thrive on understanding complex problems ranging over multiple systems? Would you like to interact with every part of our business and make a significant difference for Systems, Sales, Channel, Finance, Logistics, Manufacturing, Marketing, and other teams? 

Customer Support Specialist

Materials Product Manager

Mechanical Product Leader

Bilingual Customer Support Specialist

Technical Business Analyst

Software Product Manager

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Client Success Representative

Breezeway
Greater Boston Area
1 day ago
Breezeway is looking for a Client Success Representative to join our team and have immediate impact helping our clients get the most from our product. This individual will focus on training clients to use our mobile tools, understand client needs and identifying opportunities for our team to deliver exceptional value. If you have a flair for client communication and are passionate about helping customers learn, we'd love to chat with you. This position is an outstanding opportunity for a smart, energetic, self-motivated person who enjoys delivering results, can work independently in a fast-paced environment and has ambitious professional goals. Occasional travel may be required.

Services Operations Coordinator

Bullhorn
Greater Boston Area
1 day ago
+54
A Services Operations Coordinator will help create, roll out and monitor the processes and procedures for the Professional Services organisation.  You will act as a resource to uphold quality and increase productivity within the PS organization, while also providing administrative and analytical support to the existing Operations Team. 

IT Specialist

PathAI
Greater Boston Area
1 day ago
+21
Provide excellent in-person and remote customer service to everyone at PathAI, and track your work in a ticketing system. Help solve intriguing technical puzzles while providing excellent customer service in person and remotely. Manage the queue of technical support requests to ensure a timely response and satisfactory resolution of all requests. Set up and deploy computers and other desktop technology to employees and new hires. Help organize and build processes to make the technology department more efficient and better able to support the organization. Support the employee onboarding and offboarding processes. Assist with technology projects and other tasks, as needed.

EA Business Architect

MassMutual
Greater Boston Area
1 day ago
+39
Perform business capability assessments, comparisons, and identify gaps. Manage, update and provide input to the capability models for the enterprise as well as the assigned domain. Create and maintain appropriate business views in the standard toolset to capture business goals, strategies, value chains, value streams, process models, stakeholder maps, and other relevant perspectives. Understand and drive how constituent’s objectives and goals modify or mature capabilities. Proactively understand current business problems and be able to translate them to EA technology domains. Establish and maintain relationships with leaders, partners and stakeholders that use EA services. Manage intake and assignments to EA teams. Support EA governance with standards, processes, templates, and EA systems data quality.

Enterprise Data Strategy and Sourcing Lead

Data Privacy and Governance Lead

Program Manager - Data and AI Governance

AI Ethics and Governance Lead

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Product Designer

Panorama Education
Greater Boston Area
1 day ago
+47
About Panorama: Panorama Education, based in Boston, is a fast-growing technology startup focused on radically improving education. Today, 900 school systems serving 10 million students have adopted the Panorama platform as paying customers, including New York City, Seattle, San Francisco, Denver, Dallas, and Nashville. School systems turn to Panorama to ensure that each child is getting the support they need, so that more students succeed in

Healthcare Data Expert

Abacus Insights
Greater Boston Area
3 days ago
+30
work with Product and Engineering to establish a data strategy that is industry-leading and will enable Abacus to delight customers with its products. work with SMEs of the health plan customers and industry experts to understand analytic use cases and guide product definition and development efforts. set clear priorities across all aspects of data management (ingestion, enrichment / mastering and distribution / consumption). be the owner and champion of next-gen, fit-for-use Payor data model.

Response Center Analyst - Tier I

Interactions
Greater Boston Area
4 days ago
+23
The Response Center Analyst - Tier I is a member of the Interactions Response Center Team, and is responsible for comprehensive Incident Management, as well as initial diagnosis and basic issue remediation. The Response Center Analyst - Tier I works in concert with the Interactions Response Center Tier 2 team, as well as other Interactions technical teams, to provide a seamless support experience for Interactions’ Clients.

Business Analyst

Operations Coordinator

Panorama Education
Greater Boston Area
4 days ago
+47
We are looking for a motivated team member who genuinely enjoys excelling in the world of internal employee customer service. This is a great opportunity for someone looking to build work experience in customer service and/or operations, or for an individual who wants to learn more about working in a tech start-up environment. We are a friendly, hard-working team that takes pride in helping our colleagues to be as effective as possible. Our ideal candidate will go above and beyond to make sure our team members feel supported in the office, takes pride in getting the details right, works efficiently and effectively, and is solutions-oriented. As a member of our Operations team, you will help lead day to day office operations, impact our culture via company-wide events, and be the first team member candidates and visitors speak with when they arrive at our office. As one of the most visible team members in the company, you’ll develop meaningful partnerships with colleagues on all Panorama teams, and be a valued team member of a mission-driven technology company at an exciting time in its history. 

Sr. Customer Success Manager

detectify
Greater Boston Area
4 days ago
+17
Detectify’s Customer Success team is responsible for one of our most important assets: our customers. We work with a wide range of tech giants, such as KING, Spotify and many more. It is our job to ensure that our product is helping customers keep their web applications secure.  Our Customers Success Managers (CSM) own the relationship with our enterprise clients. The team manages client relationships, conducts workshops and training while directly influencing the product roadmap.  We are now looking for a senior CSM in Boston. You will be the first CSM member to join our Boston office and work closely with a team of 6 colleagues in Stockholm, Sweden.  With this position you should also expect to quickly build up a local team of CSM’s and CSE’s (Customer Success Engineers) and move into managing that team during the year. 

Associate Technical Support Engineer (Boston)

WhiteSource
Greater Boston Area
4 days ago
+26
In this role, you will provide support services to WhiteSource customers and prospects, assist with license resolution queries, troubleshoot, reproduce and devise workarounds to customer issues as well as escalating complex issues to senior staff and other departments.

Actuary, Analytics/Forecasting

Humana Studio_h
Greater Boston Area
4 days ago
+47
The Actuary, ensures data integrity by developing and executing necessary processes and controls around the flow of data, critical to the development of Humana’s Medicare Advantage plan bids. Collaborates with stakeholders to understand business needs/issues, troubleshoots problems, conducts root cause analysis, and develops cost effective resolutions for data anomalies. Advises executives to develop functional strategies (often segment specific) on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, Uses independent judgment requiring analysis of variable factors and determining the best course of action.

Associate Actuary

Actuarial Analyst 2

Large Employer Actuary

Lead Enterprise Architect

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Manager, Customer Success

Ellevation Education
Greater Boston Area
4 days ago
+43
Mission: In this role you will lead the team responsible for the onboarding and ensuring long term success of our Ellevation partners. You will be responsible for leading a team through the transition to a new organizational structure that requires team members to be versed in all aspects of the Ellevation offering as well as proactive support throughout their journey with Ellevation. This will require iterating on our current onboarding practices and developing new success initiatives aligned with each customer segment. You will be responsible for supporting team members and helping them develop the skills and competencies they need to support our districts on how to use and rollout Ellevation in their district to ensure educators can be most effective in their work with students.

Product Manager

edX
Cambridge
5 days ago
+39
Product Manager, Engagement edX seeks a Product Manager with a strong business and customer mindset to deliver great products for edX learners. In this role, you will develop and execute a product roadmap to support and grow both our established offerings as well as new product lines. As a Product Manager, you will examine market conditions, the competitive and technology landscape, and customer input to evaluate and prioritize product

Product Manager

Acquia
Greater Boston Area
5 days ago
+20
Acquia is the open source digital experience company. We provide the world's most ambitious brands with technology that allows them to embrace innovation and create customer moments that matter. At Acquia we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms. Headquartered in Boston, we have been named as one of North America’s fastest growing software companies as reported by

Support Coordinator

Soil Carbon Scientist

Indigo
Greater Boston Area
5 days ago
+21
As a scientist on our GeoInnovation Soil Carbon Science team, you will apply your extensive experience in soil ecology, biogeochemistry and carbon cycle science to assist Indigo’s efforts focused on increasing soil health and soil organic matter via regenerative management practices. Indigo in heavily invested in regenerative agriculture, and recently announced its Terraton initiative designed to aggressively sequester atmospheric carbon dioxide in agricultural soils. To meet the ambitious goals set out for Terraton, Indigo is building a team to support the scientific design and implementation of soil carbon models that will help Indigo quantify changes in soil carbon from different land management practices. As member of the soil carbon science team, you will be instrumental in driving the underlying science and supporting this modeling effort.

Senior Data Analyst - Growth

Hopper
Greater Boston Area
5 days ago
+35
We’re looking for a data-savvy individual to join our Data Science team as a Data Analyst. They will help create consumer-focused research, as well as a user-centric product development and growth based on our real-time along with an archive of several trillion data points. If you are interested in this topic, you may be interested in the subject of data gathering and finding effective ways to simplify and communicate to a non-technical audience.

Senior Data Analyst - Air

Hopper
Greater Boston Area
5 days ago
+35
Lead analytical projects to support our Product and Growth teams. Deliver quantitative results, business understanding and strategic insights to help us make better data-driven decisions. Support our PR team by transforming complex analyses into short, compelling, and easy to understand studies to share with journalists aimed at a consumer audience. Design and implement ad hoc and automated analysis scripts, develop and deliver summary tables, charts and interactive tools to present your results. Work with key stakeholders across Hopper in a fast-paced, collaborative environment.

Senior Product Manager

Drift
Greater Boston Area
5 days ago
+35
Carolina Lopez-Treviño, Software Engineer, joined August 2017. Carolina built several email features, and is a champion for the email infrastructure. Trevor Rundell, Director of Engineering, joined Feb. 2016. TRun is the go-to guy for anything tech or getting deep on a problem. Maggie Crowley, Staff Product Manager, joined Dec. 2017. Maggie & the team own our bot features and built the interaction flow we use today. Kristin Ackerson Senior Product Designer, joined Dec. 2018. Kristin designs creative and simple solutions for customers who are building Drift bots.

Product Specialist - Client Services

CrunchTime!
Greater Boston Area
5 days ago
+26
As part of the Client Services Team, our Product Specialists are responsible for helping our world-class customers in the restaurant and hospitality industries gain value quickly and efficiently with their Crunchtime investment. Product Specialists consult, educate, train and challenge our customers as they adopt Crunchtime into their culture. Product Specialists not only explain how Crunchtime works but also why the Crunchtime process is essential to improve restaurant operations. This job requires you to lead the customer to success, not follow them into old habits. This is a vital role within our organization and the ideal candidate will consistently provide the highest levels of customer service. Deploying value to our customers quickly is critical to our success, so you should be able to effectively multi-task in order to meet tight deadlines. Our customers are located all over the world and candidates must be willing to travel both domestically and internationally.

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