Boston Tech Jobs and Startup Jobs

11

Product Manager

Salary Finance
Greater Boston Area
3 days ago
+28
We’re looking for an influential Product Manager to lead the development and deployment of our Savings and Advance products to the US market. Reporting into the Head of Lending, you'll be collaborating with a variety of stakeholders across the Operations and Customer Service, Marketing and Business Development teams to identify key requirements for the new products.  This is an exciting role where you can lead the development of two  products that could genuinely be a game changer for an already rapidly growing business. Once these products are launched, there will be further opportunity to do new product development and product improvements as we continue to expand our business. The challenges we throw at you will be varied, from automating large-scale manual processes to optimizing the customer-facing products. We want to keep you on your toes - one thing's for sure, you'll always be learning here. Don't worry - you'll be working with a world-class Product team so you'll have the opportunity to learn from doing as well as from your colleagues. 

Desktop Support Specialist

Flywire
Greater Boston Area
4 days ago
+26
We, at Flywire, our looking for a self-motivated IT professional to oversee IT support needs at our Boston headquarters. You, along with other members of the Valencia, Spain based team, will be responsible for providing and maintaining reliable employee connectivity of office IT systems and desktop solutions across our global workforce. This individual must be comfortable working independently and be willing to proactively take on a range of responsibilities from setting strategy to handling individual requests.

Senior Enterprise Support Specialist

Grubhub
Greater Boston Area
4 days ago
+29
As a Senior Enterprise Support Specialist you will support the LevelUp platform for end users, merchants, partners, and internal teams. This role will provide the opportunity to own and master specialty areas, expand your knowledge and responsibilities, work on projects across various departments within the organization, and influence the optimization of our processes, all while helping customers and working with a tight-knit team. Senior agents provide first line support, acting as experts and mentors within the team. Senior Enterprise Support Specialists provide escalated support, acting as experts at large.

Solutions Engineer - Reliability

Service Desk Associate I

Senior Product Manager - Ordering Integrations

Enterprise Support Specialist - Night Shift

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Product Manager

Flywire
Greater Boston Area
1 week ago
+26
Flywire is looking for a Product Manager who can lead investments into our compliance processes. Working with our Legal and Compliance team, this individual will conduct problem discovery, set OKRs to align teams and measure impacts, facilitate solution discovery with design, engineering and stakeholders, and own the end to end roadmap including build/buy and partner discussions. The Product Manager will also employ our data-science and analytics capabilities to improve our various Know Your Customer (KYC) , Anti-Money Laundering (AML) and the Office of Foreign Asset Control (OFAC) screening processes. Finally, this individual will work with our Risk and Security team to put in place controls and process that delivery industry practices around usage and protection of sensitive and private data.

Business Operations

Flywire
Greater Boston Area
1 week ago
+26
The business operations (‘BizOps’) team at Flywire is responsible for identifying, prioritizing and solving the most critical business challenges in a fast-moving environment. The team uses a data driven and structured approach to drive company strategy across major business functions, develop operational plans to enable innovative offerings and lead execution against our recommendations

Customer Service Associate

Salary Finance
Greater Boston Area
2 weeks ago
+28
We’re looking for an enthusiastic Customer Service Associate with a passion for, and a proven track record in, amazing customer service to join our Customer Operations team. Reporting to the Director of Operations, you’ll learn our products inside out, build relationships with our customers to understand their needs and identify and apply the appropriate solutions.

Director of Platform Strategy

MineralTree
Cambridge
1 month ago
+23
The Director of Platform Strategy is responsible for the overall management of one or more technology product solutions for MineralTree. This role will help develop and manage the medium-term vision and strategy for the platform. As the platform evolves rapidly to address new markets, use-cases and services, this role will define the overarching vision and strategy to guide that evolution. Equal parts strategist, product manager, and data analyst, this individual will articulate a consistent platform “story” to executive leadership, clients and partners. S/he will also guide new product development by helping the product management team identify gaps proactively. The role will also identify synergies between MineralTree and other internal and external services for example – tokenization, authentication, aliasing etc. and help integrating these into the product roadmap.

Data Engineer

MineralTree
Cambridge
2 months ago
+23
Design and build software tools for data processing, analytics and reporting. Build and maintain ETL jobs. Create data models and schema for analytics data. Analyze and clean incoming data sources. Assist with implementing BI tools and applications.

Information Technology Manager

MineralTree
Cambridge
2 months ago
+23
We are looking for a hands-on IT Manager to keep our organization running smoothly. Comfort with systems, networks, business applications is a must. Additionally, MineralTree handles payments so a security mindset and a attention to detail are a must!

Director of Customer Success

Upserve
Greater Boston Area
2 months ago
+25
The Director of Customer Success is responsible for increasing the engagement and use of the Upserve platform, as well as retention of our customer revenue. This includes proactively engaging with customers to educate them on how to best get value from Upserve services, ensuring customer issues are escalated and resolved appropriately, as well as recommending additional products or tiers of service that will provide maximum value to our customers.

Marketing Operations Analyst

Upserve
Greater Boston Area
2 months ago
+25
Upserve is seeking a Marketing Operations Manager to enable Upserve's customer-facing teams to grow pipeline, lift win rates, and slash time out of the sales cycle, while delighting our existing installed base to drive up engagement, reduce churn, generate referrals and up-sell. The Marketing Operations Manager works with Sales and Marketing leadership to manage the systems, tools, and technology that enable efficient and effective marketing campaigns. The Marketing Operations Manager provides operational support to the Marketing departments with reporting and analytics, email marketing automation, ownership over sales and marketing processes, manages the marketing technology stack, and CRM data integrity. In this role you will also  partner with our parent company, Vista Equity Group, to project-manage system updates designed to increase market share.

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