Boston Tech Jobs and Startup Jobs

13

Supervisor, Support Services

Wellframe
Greater Boston Area
2 days ago
+34
The Services Manager will support daily operations and help to drive effectiveness and efficiency of the Services team, which is part of Client Delivery under Client Strategy & Operations. The Services team supports Wellframe-provided services for client staff, user support and app engagement. This individual will ensure nothing short of exemplary support and the most accurate information is provided consistently to end users in accordance with established policies and procedures. In addition, they will partner closely with internal teams to provide real-time insights that will allow for the optimization of service delivery and product improvements. The Services Manager will report directly to the Senior Manager, Services. 

Customer Experience Representative - Boston

Drizly
Greater Boston Area
2 days ago
+33
Assist customers, retail partners, and regional managers via phone and email with ordering and account inquiries. Quickly address, solve, and track all customer support requests using Zendesk. Solve problems and address unsatisfactory experiences. Change course as priorities shift in real time with new inbound issues arriving.

Strategic Partnerships Product Lead

Drizly
Greater Boston Area
1 week ago
+33
This role will operate with a consultative approach to Alcohol Suppliers who make up a large portion of the 3 tier alcohol system in the U.S. Building external relationships while aligning internal resources, the Strategic Partnerships Product Director will work to access supplier budgets for media, marketing, and ecommerce initiatives. Through these relationships and learnings, this role will leverage Drizly’s position as a market leader in the alcohol delivery space and begin to execute on roadmaps for supplier products and solutions. This includes but is not limited to sales data, market share data, promotional opportunities, ecommerce fulfillment and many other unique offerings that we need to understand the value of. We work with lots of these partners today in what has largely been an opportunistic and ad hoc manner, and in this role you’ll be applying more organization, vision and strategy so we can become more intentional about what we do to build long lasting fruitful partnerships.

Senior Data Engineer

Drizly
Greater Boston Area
1 week ago
+33
The Senior Data Engineer will accelerate Drizly’s data driven decision making through a period of rapid growth. From building a data processing framework to help support 1B+ events to integrating new data pipelines, Drizly’s most critical decisions will rely on a scalable, well-managed foundation of data. The Senior Data Engineer is a critical member of the Engineering organization that works closely with Data Science and Business Intelligence, as well as product focused engineering teams. In short, the Senior Data Engineer will help define the building blocks for Drizly’s data capabilities.

Product Owner

OneView Commerce
Greater Boston Area
1 week ago
OneView is looking for an experienced product owner to join a scrum team that will leverage and extend the award-winning OneView Digital Store Platform and headless application to deliver transformational customer journeys that provide exceptional business value as part of a key retail technology.  In this role, you will identify the product and feature strategy by direct interaction with leadership, key stakeholders, market influencers and cross-team leads to build, document and maintain both the near term product objectives and long term product strategy.  You will identify and promote stakeholder needs and continually prioritize the team backlog to maximize the value of the product and the go-to-market initiatives.  As a Product Owner, you will incorporate stakeholder input to the product roadmap while effectively negotiating tradeoffs of conflicting priorities based on value to the business and customer.

Consumer Insights Associate (Contract)

ASICS Digital
Greater Boston Area
1 week ago
+32
The Consumer Insights Associate will contribute to the customer experience research initiatives to holistically assess how well we service our wide range of customers and potential customers across all of our digital interactions. This position assists the Senior Manager, Consumer Insights in the coordination and execution of market research projects, including consumer journey mapping, running the voice of the consumer program, participating in feedback interviews, moderating panels and reporting on project progress. The Consumer Insights Associate will work closely with other functional areas including marketing, analytics, ecommerce, product and engineering.

Strategy Associate

Dispatch
Greater Boston Area
1 week ago
+48
Prepare Board of Directors presentations and other investor relations materials.  Support Dispatch executive team on strategy development exercises, including market sizing, customer segmentation, etc.  Build financial models related to major enterprise deals to analyze pricing models, contract economics, etc.  Support Dispatch CFO and work with the broader Dispatch Finance & Accounting team in building revenue forecasts, budgets and analyzing monthly financial performance.  Partner with the full Dispatch leadership team across Product, Engineering, Sales, Marketing, Customer Service, & Operations to provide analytical rigor and thought partnership. Provide ad-hoc reporting and business intelligence support. 

Web Analytics Developer

ASICS Digital
Greater Boston Area
1 week ago
+32
Work with different(marketing, analytics, development) teams across the organization and tackle pixel/tag implementation requests in an efficient way within a tag manager (TealiumIQ). Use browser web debugging tools to perform tag validation and QA. Perform Tagging audits/data integrity checks on a regular basis to have better control over the tags deployed across the sites. Document and maintain a copy of tagging requests from the different teams. Use mobile proxy tools like Charles/Fiddler to validate analytics tagging across mobile applications and mobile web tagging. Collaborate with different vendors(marketing, social media, affiliates, etc.) to understand different analytics implementation techniques and suggest implementation best practices based on well defined organization standards.

Customer Engagement Associate

Dispatch
Greater Boston Area
1 week ago
+48
Build long-term relationships with distributors at our lead-generation based clients and help to advocate Dispatch’s new technology products. Help the distributors understand the value of Dispatch’s product offerings, and how to communicate that value to their extended network of Service Providers— you teach the teachers so they can go out and train their network of contractors how to leverage Dispatch to improve their business. Become a trusted source of industry best practices and creative product solutions, and help inform and develop that content. Take a proactive approach of offering advice and insights so that territory managers love Dispatch and are empowered to enable the companies within their territory/region. Keep your ear to the ground about new developments and goals at the client level and know how to insert Dispatch’s expertise as needed. Work closely with Dispatch’s product and support teams, so you can catch problems before they happen. Meet regularly with territory managers in order to understand their pain points, and where Dispatch can help them succeed. Have fun building long-lasting relationships and driving adoption of Dispatch’s core software products and services.

Strategic Partnerships Analytics Lead

Drizly
Greater Boston Area
1 week ago
+33
We are looking for someone to build the future of strategic partnership analytics at Drizly. Revenue from partnerships with Diageo, Constellation, Gallo, etc. are crucial to driving Drizly’s rapid growth (50% YoY), and the strategic partnership analytics lead will drive our biggest decisions related to current and future partnerships. The role will be responsible for reporting on existing partnerships and collaborative campaigns, as well as test design, implementation, and measurement on new opportunities. This role will also build for the future, by helping Drizly move from a “service” to “productized” set of supplier offerings that scale outside of top tier holding companies to smaller brands.

Data Scientist

SFL Scientific
Greater Boston Area
1 month ago
+37
Work on complex and R&D type data science problems with organizations of all sizes and across industries. Work with other data scientists, data engineers, architects, and strategists to help detect cancer, understand population health, detect emotion and extract unstructured text meaning, predict crop yields and save resources, detect defects in infrastructure and equipment, predict failures in electrical systems, and sometimes take it a little lighter and predict the best player line-ups on major sports teams. Being a data scientist allows you to be a consultant at SFL Scientific, helping clients solve problems with data first and foremost and work on many varied and skill-expanding projects throughout the year.

Business Analyst

Punchbowl
Greater Boston Area
1 month ago
+17
Analyze data to provide metrics and performance reports for weekly, quarterly, and annual goals. Assist with month-end closing procedures, including preparing journal entries and account reconciliation. Enforce operating procedures for all vital finance and accounting functions. Manage customer invoicing, Accounts Receivable, and collections. Act as the central point person for internal reporting around key business metrics and financials.

Senior Product Manager

Extension Engine, LLC
Cambridge
3 months ago
Extension Engine is driving the digital transformation of adult learning. As a Senior Product Manager, you’ll bring to life custom online solutions to make learning remarkable. You’ll work across our diverse team and disciplines to ensure we design products that meet, and transcend, each of our client’s unique needs. You’ll be in charge of the soup to nuts; leading the product discovery phase, coordinating the UX journey, and collaborating on the software development. 

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