Boston Tech Jobs and Startup Jobs

14

Vice President, Travel and Hospitality

SessionM
Greater Boston Area
1 day ago
+19
Drive account growth by developing an understanding of SessionM’s products and services, identifying client opportunities and strategically introducing SessionM’s capabilities to new clients on an on-going basis. Collaborate with SessionM product, marketing, data and sales support teams to execute sales strategies and tactics designed to land new client labels. Work across internal departments to ensure that client expectations and requirements are clearly understood and deliverables are met. Work with Sales Engineering and Product Management to execute a seamless launch. Provide weekly feedback on sales activities and progress against targets.

Security Risk and Compliance Manager

Klaviyo
Greater Boston Area
1 day ago
+44
• Develop and manage complex controls frameworks. Knowledge of, or experience working with Cloud technologies/environments, including evaluating and implementing controls on Software as a Service (SaaS) services and Cloud infrastructure. • Develop and execute methods to identify internal and external risks to data and to enhance objective, data driven risk modelsAssist and/or build controls to mitigate risk, re-engineer or assist in re-engineering new processes where required (e.g. on-boarding, off-boarding, vulnerability management, etc.) across all critical business systems. • Manage the third-party vendor on-boarding and annual review process by evaluating the security of current and prospective partners. • Responsible for the execution and management of security compliance certification programs across the company that our customers depend onBuild automation into the design of control to eliminate the human elements. • Build the team through personal growth and recruitment.

Manager of Customer Success - Onboarding (Boston)

Manager, Customer Success (Boston)

Growth Success Manager

Field Event Manager

L&D Specialist, Customer Support

L&D Specialist, Customer Success

Product Expert

Data Engineer

Technical Product Expert

Onboarding Specialist (Boston)

Director of Security Operations

Senior Data Scientist

Product Manager

Machine Learning Engineer

Manager of Customer Operations

Director of Support

Data Science Software Engineer

Group Product Manager

Customer Support, Manager

Load 10 more jobs20 jobs at Klaviyo

Senior Machine Learning (ML) Engineer

Drift
Greater Boston Area
2 days ago
+35
Evaluate memory consumption & inference latency of our classifiers. Deploy classifier monitoring services. Create pipelines for reproducible data processing, feature extraction, and model training.

Manager of Customer Success Enablement

Drift
Greater Boston Area
6 days ago
+35
The CS Enablement Manager will play a central role in ensuring our CS team is equipped to help our prospects be successful with Drift. This will include both onboarding new reps and leveling up the existing team. We expect our enablement team to understand our broader Customer Success strategy, identify areas to improve, design learning and certification experiences, and execute all the way through to full job readiness. You should be prepared to share your work, and be able to measure the impact you are having on performance. You must learn from every cycle, and constantly improve your process, efficiency, and results.

General Manager, Drift Automation

Drift
Greater Boston Area
1 week ago
+35
This role sits on the Drift Senior Leadership team and reports to our CEO/CTP. You’ll work alongside the Product, Engineering, Marketing, Customer Success and Sales team. You must be a strong visionary with previous success in taking a company from a single offering to multi product; defining a strategic roadmap, delivering a business plan, and position, and pricing product in the market successfully.

Head of Business Technology

Drift
Greater Boston Area
1 week ago
+35
We are looking for a head of business systems to come join Drift and help us build a world class, centralized operations team. Normally systems, operations, and data are siloed within different divisions. This can lead to a bad experience for customers and makes it significantly more difficult to analyze and run our business. We’ve decided to do things [differently](https://video.drift.com/v/abXhMSS1Cfo/) and we need a team player to help us continue to execute on our vision. Success in this position requires a keen understanding of how to integrate systems as well as how to capture, store, move, and surface data through a variety of channels. You should enjoy becoming a subject matter expert in multiple areas and building a clean and well-organized database. You should enjoy the excitement of working and collaborating with many stakeholders in a constantly evolving and growing environment.If you are passionate about building a next generation operations team that optimizes for the customer, we would like to talk to you.

Director of Data Engineering

SessionM
Greater Boston Area
1 week ago
+19
SessionM, a Mastercard company, is looking to hire a Director of Data Engineering with a proven track record in managing data engineers. This individual will lead the Data Engineering team at SessionM. This team is responsible for the data architecture, warehousing and data processing pipelines that power the SessionM platform, our analytics products and services, and feed our machine learning solutions.

Customer Success Manager

Alyce
Greater Boston Area
1 week ago
+21
Manage enterprise client relationships, creating account growth plans, and navigating scope conversations with positive outcomes for all involved. Drive solution adoption by providing best practices, solution usage maturity benchmarks, diagnosing barriers to adoption, and helping the customer address those obstacles. Develop and maintain a deep understanding of both the Alyce product and our customer's specific needs in support of their ongoing usage. Communicating in a concise but appealing manner, with the ability to simplify technical concepts for a non-technical audience. Be a customer advocate while capturing customer feedback and reporting requests to Product Management and Engineering. Provide proactive support to our clients.

Data Engineer

Drift
Greater Boston Area
1 week ago
+35
Design, develop, and support our Data infrastructure utilizing various technologies to process terabytes of data, including Spark, SQL, Python, Microsoft Azure, and AWS. Create solutions to enable diagnostic and predictive analytics capabilities. Partner with Analytics, Marketing, and Finance organizations to get feedback and iterate upon the Data Ecosystem development. Develop components and distributed ETL systems for our suite of large data platforms. Be curious about trends and emerging technologies in the Data space, participate in user communities, and share what you learn with your teammates.

Product Manager

SessionM
Greater Boston Area
1 week ago
+19
Come help us create a next generation customer engagement and loyalty platform used by the world’s most innovative brands. SessionM is seeking a Product Manager with 1+ years of experience who wants to grow to be a results-oriented leader driving new features for SessionM’s campaign management tools. We are seeking candidates with great instincts for developing compelling products with a strong focus on the end user experience to join our product team.

Office Manager

SessionM
Greater Boston Area
1 week ago
+19
Provide daily support to our Boston office by anticipating and automating office needs. Be the face of our office when guests enter our space, greeting and assisting them as needed. Manage office administration, making sure our office is running smoothly and that we have the essentials for a productive working environment including coffee, snacks, and general office supplies. Maintain safe and clean office common areas that make employees proud to work in such as a great office; this includes tidying the kitchen and conference room areas, running the dishwasher, handling shipping and deliveries, receiving calls and voicemails for the main phone line etc. Manage relationships with vendors and building management to ensure that office equipment and facilities are serviced and working. Coordinate events such as all-company meetings, executive meetings and offsites, office lunches, team events, and holiday parties to enhance and spread our culture.

Enterprise Customer Success Manager

Drift
Greater Boston Area
2 weeks ago
+35
We put the customer at the center of everything we do, and everyone who works at Drift has a part in driving customer success. The goal of the Enterprise Customer Success Team is to ensure our largest and most complex customers launch Drift successfully, adopt it into their organization, and achieve the results and value they want. In addition, you will provide strategic guidance to your small portfolio of customers to ensure they are optimizing Drift well beyond their initial implementation. You will be the “air traffic controller” for your customer base, closely collaborating with the Account Management and Product teams to ensure your customer base is successful and growing. All this while building strong relationships with your day-to-day and executive contacts within your customer base, positioning yourself and Drift as trusted advisors to the customer’s conversational marketing strategy. 

Product/Project Manager

Housing Navigator Massachusetts, Inc.
Greater Boston Area
4 weeks ago
You’ll be responsible to help shape and execute HNMI’s first product delivery. You’ll work closely with leadership in the affordable housing field, stakeholders, and software developers to make real the HNMI vision. You will interface with the HNMI President/Board Chair regularly and with the HNMI board.  On a daily basis you will be responsible for all elements of Product and Project Management. You’ll shepherd the product and new features from concept through wireframe and high-fidelity mockups, working closely with the software developer’s design team. This includes defining and documenting user stories, writing and reviewing acceptance criteria, development resource management, and scheduling. You’ll also be responsible for coordinating user testing, working to develop collateral and other support for product launch, and executing roll-out and adoption strategies.  HNMI is fortunate to have strong connections to multiple intended users—tenants and property owners/managers-- in place.  Your job is to make the most of those relationships.

Site Planning Manager

Soofa
Cambridge
1 month ago
+24
We are looking for a Permitting & Installation Manager to bring more Soofa Signs into more cities and neighborhoods across the US. You will be responsible for managing the permitting process required to install new Signs, from understanding city code to physically walking the sites where our Signs will be installed and selecting the perfect locations that meet all city/town and state and Soofa requirements. In this role, you’ll report directly to the VP of Operations and work closely with the VP of City Growth to ensure successful Soofa Sign installations, all the way from strategic planning to physical deployment.

Boston Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Boston
LOCAL GUIDE
Best Software Engineer Jobs in Boston
LOCAL GUIDE
Coolest Tech Offices in Boston
LOCAL GUIDE
Best Sales Jobs in Boston
LOCAL GUIDE
Best Perks at Boston Tech Companies
LOCAL GUIDE
Best Marketing Jobs in Boston
LOCAL GUIDE
Best Data Scientist Jobs in Boston
LOCAL GUIDE
Best Design Jobs in Boston
LOCAL GUIDE
Women in Boston Tech
LOCAL GUIDE
Your Guide to the Boston Hardware Scene
LOCAL GUIDE
Your Guide to the Boston Startup Community
LOCAL GUIDE
Top Boston Startup Funding Rounds