Boston Tech Jobs and Startup Jobs

30

Customer Engagement Specialist

The Predictive Index
Greater Boston Area
1 day ago
+21
The Customer Engagement Specialist is an entry role into the world of the customer. This role is focused on the customer and setting them up for success. You will be working closely with the Customer Success team to drive customer retention, adoption, expansion and customer satisfaction. You will be proactively engaging customers to help guide them through the full PI experience; driving product adoption and providing value-added information. This includes partnering with the Customer Success Managers to host customer kickoff calls, monitor feature adoption, aid with online training sessions and preparation, and ensure a frictionless renewal and upsell process for customers.

Desktop Support Specialist

Flywire
Greater Boston Area
2 days ago
+45
We, at Flywire, our looking for a self-motivated IT professional to oversee IT support needs at our Boston headquarters. You, along with other members of the Valencia, Spain based team, will be responsible for providing and maintaining reliable employee connectivity of office IT systems and desktop solutions across our global workforce. This individual must be comfortable working independently and be willing to proactively take on a range of responsibilities from setting strategy to handling individual requests.

Director, Product Management

The Predictive Index
Greater Boston Area
3 days ago
+21
PURPOSE: The Predictive Index—the talent optimization leader—is an award-winning best place to work (Inc., Glassdoor, Boston Business Journal, The Boston Globe). Our mission is “Better work, better world," and we take great pride in PI’s power to supercharge workplace relationships and culture to achieve the unthinkable. We’re our own best case study! You’ll be working toward a mission that inspires you, and you’ll be surrounded by fun, smart,

Business Intelligence Analyst

The Predictive Index
Greater Boston Area
3 days ago
+21
Generate dashboards and cards within Domo that track metrics across all levels of the organization. Partner with functional leaders to understand their business needs and the data sets required to support them. Integrate with their teams to establish strong professional relationships. Utilize Domo to create data sets that aggregate data from different sources with the goal of creating a full picture of the health and engagement of our client base. Examine existing processes and make recommendations to better enhance PI’s data structure, hygiene, and health across multiple systems. Create a unified and integrated view of our organization’s data that is aligned with our objectives and goals. Define and evolve cohort classification and assess how well lead generation, sales, product releases, onboarding programs, and other initiatives are impacting cohorts over time.

User Operations Specialist

The Predictive Index
Greater Boston Area
4 days ago
+21
We’re looking for a Customer Service Specialist passionate about helping clients overcome obstacles. The ideal candidate is excited about executing a forward-facing part of our business while gaining vital experience with our product. A candidate with an ability to be authentic and operate in solutions mode can expect to be put in a position to succeed in this role.

Senior Product Manager/Product Manager

The Predictive Index
Greater Boston Area
4 days ago
+21
As Product Manager of a small & tight-knit development team, you will bring focus, passion, and energy to the team. Conduct client interviews, surveys, and occasional site visits to be the voice of the customer and expert in who they are, what they want to achieve, what tools they use, and what their pains are. Transform high-level visionary ideas and direct user feedback into actionable, delightful new features and enhancements, working closely with User Experience designers and developers along the way. Act as customer-to-engineer translator, clearly documenting features and functionality in a way that can be easily consumed and built by developers. Work closely with your team to prioritize, refine, plan, and execute. Continuously involve stakeholders in your plans, collecting feedback on upcoming features, providing product previews and potential training references that may be needed as part of your roadmap plans. Dive into the data. Understand product usage analytics, and use this knowledge to further develop/refine your roadmap.

Learning Operations Specialist

The Predictive Index
Greater Boston Area
4 days ago
+21
We are looking for a talented Learning Operations Specialist to join our Digital Learning team. In this role, you will have the opportunity to serve as the subject matter expert and advisor on PI’s digital learning platforms, including our online Learning Center and Learning Management System. You will be responsible for the support, maintenance, innovation and implementation of all digital learning content and assets used to educate our partners and clients. The Learning Operations Specialist will understand PI’s business priorities and proactively look for ways to improve processes and support efficiency for delivering learning at scale. 

Director, Business Intelligence

The Predictive Index
Greater Boston Area
4 days ago
+21
The Business Intelligence Manager is responsible for the vision, leadership and strategic direction of The Predictive Index business intelligence systems and tools for structuring, organizing, storing, retrieving, analyzing and reporting data. This role provides leadership and technical oversight for the Business Intelligence Team. The BI Manager is directly responsible for technical development, reporting and key organizational initiatives that promote the use of data by end-users across the company through self-service solutions and compelling visualizations. The BI Manager will leverage data to promote progressive ways of thinking and facilitate alignment of the business intelligence function to the corporate strategy and business evolution.

Customer Success Manager

The Predictive Index
Greater Boston Area
4 days ago
+21
The Customer Success Manager will be the PI expert and assert the power of Talent Optimization to our customers. They will develop dynamic lasting relationships to manage and grow direct accounts for PI whilst enabling their customers to optimize their talent effectively. This will include driving customer objectives, supporting software utilization, and handling training with local Certified Partners. The ideal candidate will have the ability to understand and solve individual business challenges with confidence, while executing on specific tasks and projects at once.

Account Manager (Lead Recruiter)

Percy
Greater Boston Area
6 days ago
Hi! We're Percy, a next generation staffing firm that sits at the nexus of HR/tech and recruiting. With a mission to humanize the hiring process, we leverage proprietary technology and skilled recruiters to provide “white-glove” service for both the candidates we support and the clients we serve. We focus on building long-term relationships with companies that have high-volume and ongoing recruiting needs, and we sustain those relationships by

Customer Service Representative, Billing

Bullhorn
Greater Boston Area
1 week ago
+54
As the Customer Support Representative, Billing you will be working closely with the Technical Support, Sales, Professional Services, and Revenue teams to provide updates on customer statuses. You will work with several departments to create an incredible customer experience with collection of past due invoices and incoming billing inquiries.  You will proactively work with your manager and clients to properly maintain invoicing.

Client Support Analyst

Bullhorn
Greater Boston Area
1 week ago
+54
The Client Support Analyst (CSA) provides support for basic incident resolution and requests made to the support desk.  They are the first point of contact for the client and are responsible for the initial assessment, triage, research, and resolution of basic incidents and requests.  The CSA manages the long term relationship with the Client Management Team, Client Project Team and Client System Administrator. They understand their client(s) specific workflows, requirements, business needs, erecruit customizations and integrations.

Administrative Assistant

Bullhorn
Greater Boston Area
1 week ago
+54
Bullhorn is looking for a rockstar Executive Assistant to support the Chief People Officer and Chief Financial Officer in our Boston office.  The ideal candidate will have previous Administrative Assistant experience and have a background managing calendars and booking travel.

Product Data Analyst

Workhuman
Greater Boston Area
1 week ago
+31
The Opportunity: As a Product Data Analyst, you'll be expected to quickly build technical and content expertise while working across a variety of high-impact projects. We are in rapid expansion mode and are building the analytics capabilities needed to shape and execute on our vision and plan for taking our user experience and offering to the next level, further differentiating us in the space and supporting our overall business growth. This

Product Manager

MineralTree
Cambridge
1 week ago
+45
Voted as one of the top companies to work for by Built in Boston in 2018, MineralTree is disrupting the accounting industry by enabling over 1,500 companies to improve operational efficiency with AP Automation. With our award-winning solution, companies such as the Boston Celtics, Appalachian Mountain Club, EverQuote, Baltimore Ravens and Attivio have shifted accounts payable from a source of inefficiency and fraud risk to a secure and strategic

Corporate IT, Systems Engineer

Grubhub
Greater Boston Area
2 weeks ago
+29
The Systems Engineer, Corporate IT, is a key position in our success of delivering an amazing  technology experience to our Grubhub population. This role is based in Boston, and reports to the Sr Manager of Engineering & Automation. We are looking for a Systems Engineer who has experience in networking and system administration. This team is responsible for maintaining our current systems\infrastructure of our existing multi-site topology, and involved in our expansion to new locations and cloud providers. Delivering excellent customer service and technology solutions for approximately 5,000 employees / outsource partners in over 20 office locations.

Manager, Business Operations

Solutions Engineer - Reliability

Product Manager II - Ordering Integrations

Enterprise Support Specialist - Night Shift

Load 1 more jobs5 jobs at Grubhub

Implementation Manager

Workhuman
Greater Boston Area
2 weeks ago
+31
The Opportunity: Our Launch Success Managers are responsible for ensuring our customers launch the world’s best recognition cultures. Our Launch Success Managers work directly with customers to ensure they are led through the program goals definition, program design, configuration and adoption phases successfully in order to tee the customer up for success.  It is the Launch Success Manager’s role to ensure the program is effectively

Director of Product Marketing

Workhuman
Greater Boston Area
2 weeks ago
+31
The Opportunity: As the Director, Product Marketing, the successful candidate will take on a leadership role within the Workhuman product management team, creating a best-in-class product marketing function supporting our Workhuman Cloud product line. The ideal candidate has extensive experience developing product-focused marketing communications, conducting market research, and using a metrics-driven understanding of customer and user behavior

Senior Data Engineer

Jobcase, Inc.
Cambridge
3 weeks ago
+23
One of the Boston area's fastest growing technology companies, Jobcase is the only social media site dedicated to empowering the world’s workforce. Jobcase is a social media platform that connects our 100 million+ members to each other and potential employers. As a data engineer, you’ll be responsible for designing, building, and maintaining the data systems that make possible our scale and rapid growth – a data lake, 50+TB data warehouse, data

Senior Quantitative Data Analyst

Jobcase, Inc.
Cambridge
3 weeks ago
+23
One of the Boston area's fastest growing technology companies, Jobcase is the only social media site dedicated to empowering the world's workforce. Jobcase is a social media platform that connects our 100 million+ members to each other and potential employers. We are looking for a Senior Quantitative Data Analyst to be responsible for optimizing high-volume marketing campaigns and running data-driven experiments to test hypotheses that have big

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