Boston Tech Jobs and Startup Jobs

13

Senior Product Manager, Billing

Toast
Greater Boston Area
5 hours ago
+50
As a Senior Product Manager of Customer Experience Transformation, you will spearhead initiatives that will transform the way Toast interacts with customers for account management and billing, and operationalizes our unprecedented growth. In this highly strategic role, you will focus on delivering experiences that help our thousands of customers manage their Toast accounts and their billing. You will partner with our amazing G&A and Business Systems teams to drive Toast along the top and bottom line.

Payments Strategy Director

Network Engineer II

Director of Procurement

Director of Business Operations

Bilingual Restaurant Success Manager - Inside

Systems Solutions Architect

Travel Manager

Sr. Restaurant Success Analyst

Senior Product Manager, Payment Experience

Senior Manager, Strategic Operations

Senior Director of Product Management, Payments

Sales Enablement Manager, Systems and Tools

Product Manager, Core

Loan Operations Manager - Toast Capital

NetSuite Administrator

Lead Executive Assistant

IT Infrastructure Manager

Director of Product Management, Core

Director of Business Systems

Director, Enterprise Systems Architect

Business Systems Manager

Chief of Staff Supporting CBO/CFO

Business Operations Team Lead

Regional Director, Services - East

Regional Director, Services - Central

Sr. Pricing Analyst

Senior Director Enablement CS

Regional Manager, Inside Customer (Restaurant) Success

Data Insights Analyst, GTM Strategy & Operations

Corporate Strategy Associate/Senior Associate

Load 10 more jobs31 jobs at Toast

Senior Product Manager, Growth

Indigo
Greater Boston Area
18 hours ago
+21
As a Senior Product Manager focused on the growth and engagement of Indigo’s Marketplace, you will join a highly cross-functional team focused on solving some of the world’s most meaningful problems. Your strong analytical skills, creative problem-solving ability, and passion for people and innovation will help make a generational impact on consumer health and environmental sustainability around the world.

Head of Grain Quality

Software Product Manager, Microbial Innovation

Senior Technical Product Manager

Remote Sensing Scientist

Lead User Researcher

Director, Carbon Strategy

Data Scientist, Predictive Modeler

Carbon Business Intelligence Analyst

Business Intelligence Analyst

Head of Internal Sustainability

Soil Carbon Scientist

Senior Software Engineer, Data Science Engineering

Senior Product Manager

Data Scientist, Predictive Modeling Lead

Load 10 more jobs15 jobs at Indigo

Technical Support Analyst

CrunchTime!
Greater Boston Area
1 day ago
+26
We're looking for highly motivated Technical Support Analysts (Tier 3) with experience solving complex technical software problems in enterprise systems. The Technical Support Analyst is responsible for troubleshooting issues escalated from Tier 1 & 2 Support and is able to perform data analysis (Oracle SQL and PL/SQL) and debugging (Java stack) to identify the root cause of technical issues for the CrunchTime! Application Suite. An ideal candidate is a self-starter, possesses exceptional analytical and problem-solving skills, and is able to work independently as well as collaborate with cross-departmental teams.

Customer Success Manager

CrunchTime!
Greater Boston Area
1 day ago
+26
We're looking for a Customer Success Manager to join the growing Client Services team. The successful candidate will exhibit a high level of self-motivation and independence while working in a team environment. This candidate will be expected to interact with all functional areas of the organization and clients through the pre and post-implementation phases. This role will be responsible for building and maintaining relationships with our clients and ensure they are successfully and consistently using the application to its fullest extent. 

Business Systems Analyst

CrunchTime!
Greater Boston Area
1 day ago
+26
We're looking for highly motivated Business/Systems Analysts with experience working with enterprise software systems. An ideal person has the demonstrated ability to evaluate complex business and technical requirements and formulate clear, concise documentation for a commercial web-based software product for use by the development and client services teams. Successful candidates will be strong team players but also able to work independently. Experience in the hospitality industry is a plus.

Part-time Customer Service Ninja

ezCater
Greater Boston Area
1 day ago
+39
Manage orders from start to finish, respond to inquiries, maintain a 94% "insanely helpful" quality score, and problem-solve with customers & catering partners throughout the lifecycle of an order. ezCater's customers expect a consistent level of high-quality customer service, which you are passionate about providing. 

Director of Core Platform

Senior Data Analyst: Customer Retention

Customer Service Representative

Product Owner III

Peapod Digital Labs
Greater Boston Area
1 week ago
+25
The Product Manager role at Peapod Digital Labs (PDL) will function as a key leader in the Product organization and will have 360 ownership of a set of Products through Product functions that span the spectrum from ideation-strategizing to execution-delivery and everything in between. This leader will be responsible for achieving business metrics by enhancing the customer experience on the digital properties of Ahold Delhaize USA’s brands – Peapod, Stop & Shop, Food Lion, Giant Food, Giant/Martin’s, and Hannaford.  This role will deliver value for customers in Health and Wellness with a focus in Pharmacy. This leader is responsible for maintaining robust inbound and outbound communications with colleagues, stakeholders, and leadership about all things to do with his/her product portfolio. 

Product Owner I

Peapod Digital Labs
Greater Boston Area
1 week ago
+25
Contribute to the development of a product vision, then drive a process to bring that vision to fruition. Collaborate with key stakeholders to develop product-line growth strategy. Champion the needs of the customer and PDL/AD USA business goals throughout the execution of a project. Owns SDLC requirements 360 – gathering, definition, clarifications.  Demonstrate growth in skillset and progressive competence to take on more responsibilities, to be able to step into Product Manager roles as opportunities arise.  Must organize with independence, develop a strong understanding of our customers, manage multiple concurrent projects, and identify and lead solutions that recognize significant business value.

Corporate IT, Systems Engineer

Grubhub
Greater Boston Area
1 week ago
+29
The Systems Engineer, Corporate IT, is a key position in our success of delivering an amazing  technology experience to our Grubhub population. This role is based in Boston, and reports to the Sr Manager of Engineering & Automation. We are looking for a Systems Engineer who has experience in networking and system administration. This team is responsible for maintaining our current systems\infrastructure of our existing multi-site topology, and involved in our expansion to new locations and cloud providers. Delivering excellent customer service and technology solutions for approximately 5,000 employees / outsource partners in over 20 office locations.

Manager, Business Operations

Solutions Engineer - Reliability

Product Manager II - Ordering Integrations

Enterprise Support Specialist - Night Shift

Load 1 more jobs5 jobs at Grubhub

Support Analyst

CrunchTime!
Greater Boston Area
1 week ago
+25
We're looking for a highly motivated Support Analyst with experience working with enterprise software systems and General Manager level hospitality experience. The Support Analyst is responsible for responding to requests from Tier 2 (Customer Support) to research, troubleshoot, and identify root cause of technical issues for the CrunchTime Application Suite. An ideal candidate possesses exceptional analytical and problem-solving skills and is able to work independently as well as in collaboration with cross-departmental teams.

Product Specialist - Client Services

CrunchTime!
Greater Boston Area
1 week ago
+25
As part of the Client Services Team, our Product Specialists are responsible for helping our world-class customers in the restaurant and hospitality industries gain value quickly and efficiently with their Crunchtime investment. Product Specialists consult, educate, train and challenge our customers as they adopt Crunchtime into their culture. Product Specialists not only explain how Crunchtime works but also why the Crunchtime process is essential to improve restaurant operations. This job requires you to lead the customer to success, not follow them into old habits. This is a vital role within our organization and the ideal candidate will consistently provide the highest levels of customer service. Deploying value to our customers quickly is critical to our success, so you should be able to effectively multi-task in order to meet tight deadlines. Our customers are located all over the world and candidates must be willing to travel both domestically and internationally.

Data Engineer – ConneX Integration Platform

CrunchTime!
Greater Boston Area
1 week ago
+25
CrunchTime! is looking for a highly motivated Data Engineer to join our ConneX product development team. The Connex team creates bi-directional real-time integration to every POS that our customers deploy. The ideal candidate is someone who enjoys integration, continual learning, and a fast-paced development environment. If you possess a drive for excellence, thrive in a fast-paced environment, and desire to be part of a team that is dedicated to being an industry leader, then we want to hear from you.

Product Manager

Dawn Foods
Greater Boston Area
2 months ago
+28
Dawn Foods is looking for a great Product Management talent to be one of the first ten hires in our new Digital Innovation Hub. We are a leading global bakery manufacturing and distribution organization with almost 100 years of history at the beginning of our digital journey. The Boston office has a mandate to drive the company’s external digital capabilities and to transform the overall business model while leveraging its rich heritage. It will be a journey. And you could be one of the charter members of the Digital Innovation Hub with a strong voice around how we work and what outcomes we drive. You will have a wide influence on building online ordering capabilities for our bakery customers, conceptualizing new digital solutions to drive customer lifetime value, and shaping our overall customer experience. This role will have a direct and tangible impact on our Digital team, our company, and our customers. Come join a team of Boston digital experts for this unique opportunity as we build a digital start-up within a global organization and transform the business for future growth. This role reports to our Boston-based, Senior Director of Product Management.

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