Boston Tech Jobs and Startup Jobs

26

Software Product Manager, Microbial Innovation

Indigo
Greater Boston Area
21 hours ago
+21
The Microbial Innovation Product Manager will help accelerate Indigo’s microbial pipeline by driving the development of software products to capture, analyze and visualize complex scientific data from lab assays to field trials. You will have the opportunity to collaborate with many functional teams across Indigo including Microbial Innovation, Research Engineering, Software and Integrated Product Management, Data Intelligence and Data Sciences. We believe that understanding our customer’s problems are critical to helping us prioritize features which leads to a strong roadmap. In this role, you will lead a product line or feature set and be responsible for the overall success of that product. The ideal candidate will have experience with and strong interest in scientific data and empathy for customers working in R&D functions.

Senior Technical Product Manager

Remote Sensing Scientist

Lead User Researcher

Director, Carbon Strategy

Data Scientist, Predictive Modeler

Carbon Business Intelligence Analyst

Business Intelligence Analyst

Head of Internal Sustainability

Soil Carbon Scientist

Senior Software Engineer, Data Science Engineering

Senior Product Manager

Data Scientist, Predictive Modeling Lead

Head of Grain Quality

Senior Product Manager, Growth

Load 10 more jobs15 jobs at Indigo

Strategic Customer Success Manager - Boston, MA

Smartsheet
Greater Boston Area
21 hours ago
Smartsheet is looking for a proven Strategic Customer Success Manager to manage a set of large strategic accounts in order to help drive a high level of customer satisfaction, successful product use, and customer retention. You will serve as the primary point of contact for key customers, understand customer success criteria, address questions, resolve issues and over time serve as a trusted Smartsheet advisor. For the right candidate, this is a career-defining opportunity to join us at a critical moment and truly have a significant impact. The ideal candidate should have a proven track record of Software as a Service (SaaS) account management, maintaining high customer renewal rates as a result of ongoing customer engagement, technical leadership, and outstanding communication skills.

Director of Analyst Relations

Smartsheet
Greater Boston Area
21 hours ago
Smartsheet is a diverse business with a variety of use cases that require us to engage with and influence analysts in existing and emerging markets. We also need to be able to play at a higher level in discussion about digital transformation, customer experience and engagement. This role will be responsible for continuing to build and execute on a strategic framework for Smartsheet to engage relevant industry analysts that influence our enterprise customer base. Working closely with key stakeholders throughout the business, this individual will manage our analyst relations program across multiple vectors -- proactive engagement, research subscriptions, go-to-market leverage and sales support. The ideal candidate is results-oriented, persuasive, analytical, curious and tenacious. We are looking for a persistent self-starter who is ready for a great challenge and an even bigger opportunity.

Consultant

Smartsheet
Greater Boston Area
21 hours ago
As a Solutions Consultant, you will work with Smartsheet customers and partners on engagements to convert business requirements into Smartsheet solutions. Within this role you will be considered the Subject Matter Expert pertaining to advanced Smartsheet functionalities in order to propose solutions for use cases across different industries and business groups. The right candidate is...

Client Development Manager (Account Executive)

Smartsheet
Greater Boston Area
21 hours ago
Smartsheet is seeking an experienced sales professional to join our team as a Client Development Manager. The ideal candidate will have a history of over performance in quota attainment and developing customer accounts. This important role is part of the Sales team and is based at Smartsheet in Boston, MA and reports to the Commercial Sales Manager. 

Billing Operations Analyst

Fuze
Greater Boston Area
21 hours ago
+29
The Business Operations Analyst will be a key member of our growing operations team at Fuze. You will be responsible for a large variety of tasks to include; optimizing our internal processes for delivering customer invoices and responding to customer billing requests. You will be accountable for improving our ability to deliver accurate invoicing and collect our receivables. This role will provide an opportunity to participate in special cross-functional projects that will allow for significant professional growth.

Technical Support Analyst

CrunchTime!
Greater Boston Area
21 hours ago
+26
We're looking for highly motivated Technical Support Analysts (Tier 3) with experience solving complex technical software problems in enterprise systems. The Technical Support Analyst is responsible for troubleshooting issues escalated from Tier 1 & 2 Support and is able to perform data analysis (Oracle SQL and PL/SQL) and debugging (Java stack) to identify the root cause of technical issues for the CrunchTime! Application Suite. An ideal candidate is a self-starter, possesses exceptional analytical and problem-solving skills, and is able to work independently as well as collaborate with cross-departmental teams.

Customer Success Manager

CrunchTime!
Greater Boston Area
21 hours ago
+26
We're looking for a Customer Success Manager to join the growing Client Services team. The successful candidate will exhibit a high level of self-motivation and independence while working in a team environment. This candidate will be expected to interact with all functional areas of the organization and clients through the pre and post-implementation phases. This role will be responsible for building and maintaining relationships with our clients and ensure they are successfully and consistently using the application to its fullest extent. 

Business Systems Analyst

CrunchTime!
Greater Boston Area
21 hours ago
+26
We're looking for highly motivated Business/Systems Analysts with experience working with enterprise software systems. An ideal person has the demonstrated ability to evaluate complex business and technical requirements and formulate clear, concise documentation for a commercial web-based software product for use by the development and client services teams. Successful candidates will be strong team players but also able to work independently. Experience in the hospitality industry is a plus.

Systems Solutions Architect

Toast
Greater Boston Area
21 hours ago
+50
Reporting to the Senior Manager of Business Systems Architecture and Integrations, the Systems Solutions Architect will provide expertise in process design, data architecture and platform lifecycle /development solutions for all of Toast’s Business Systems teams. The Systems Solutions Architect will be responsible for facilitating and executing high quality and scalable stakeholder deliverables within an Agile development environment. 

Travel Manager

Sr. Restaurant Success Analyst

Senior Product Manager, Payment Experience

Senior Manager, Strategic Operations

Senior Director of Product Management, Payments

Sales Enablement Manager, Systems and Tools

Product Manager, Core

Loan Operations Manager - Toast Capital

NetSuite Administrator

Lead Executive Assistant

IT Infrastructure Manager

Director of Product Management, Core

Director of Business Systems

Director, Enterprise Systems Architect

Business Systems Manager

Chief of Staff Supporting CBO/CFO

Business Operations Team Lead

Regional Director, Services - East

Regional Director, Services - Central

Sr. Pricing Analyst

Senior Director Enablement CS

Regional Manager, Inside Customer (Restaurant) Success

Data Insights Analyst, GTM Strategy & Operations

Corporate Strategy Associate/Senior Associate

Payments Strategy Director

Bilingual Restaurant Success Manager - Inside

Director of Business Operations

Director of Procurement

Network Engineer II

Load 10 more jobs30 jobs at Toast

Part-time Customer Service Ninja

ezCater
Greater Boston Area
21 hours ago
+39
Manage orders from start to finish, respond to inquiries, maintain a 94% "insanely helpful" quality score, and problem-solve with customers & catering partners throughout the lifecycle of an order. ezCater's customers expect a consistent level of high-quality customer service, which you are passionate about providing. 

Director of Core Platform

Senior Data Analyst: Customer Retention

Customer Service Representative

Customer Service Representative, Billing

Bullhorn
Greater Boston Area
5 days ago
+54
As the Customer Support Representative, Billing you will be working closely with the Technical Support, Sales, Professional Services, and Revenue teams to provide updates on customer statuses. You will work with several departments to create an incredible customer experience with collection of past due invoices and incoming billing inquiries.  You will proactively work with your manager and clients to properly maintain invoicing.

Client Support Analyst

Bullhorn
Greater Boston Area
5 days ago
+54
The Client Support Analyst (CSA) provides support for basic incident resolution and requests made to the support desk.  They are the first point of contact for the client and are responsible for the initial assessment, triage, research, and resolution of basic incidents and requests.  The CSA manages the long term relationship with the Client Management Team, Client Project Team and Client System Administrator. They understand their client(s) specific workflows, requirements, business needs, erecruit customizations and integrations.

Administrative Assistant

Bullhorn
Greater Boston Area
5 days ago
+54
Bullhorn is looking for a rockstar Executive Assistant to support the Chief People Officer and Chief Financial Officer in our Boston office.  The ideal candidate will have previous Administrative Assistant experience and have a background managing calendars and booking travel.

Product Owner III

Peapod Digital Labs
Greater Boston Area
1 week ago
+25
The Product Manager role at Peapod Digital Labs (PDL) will function as a key leader in the Product organization and will have 360 ownership of a set of Products through Product functions that span the spectrum from ideation-strategizing to execution-delivery and everything in between. This leader will be responsible for achieving business metrics by enhancing the customer experience on the digital properties of Ahold Delhaize USA’s brands – Peapod, Stop & Shop, Food Lion, Giant Food, Giant/Martin’s, and Hannaford.  This role will deliver value for customers in Health and Wellness with a focus in Pharmacy. This leader is responsible for maintaining robust inbound and outbound communications with colleagues, stakeholders, and leadership about all things to do with his/her product portfolio. 

Product Owner I

Peapod Digital Labs
Greater Boston Area
1 week ago
+25
Contribute to the development of a product vision, then drive a process to bring that vision to fruition. Collaborate with key stakeholders to develop product-line growth strategy. Champion the needs of the customer and PDL/AD USA business goals throughout the execution of a project. Owns SDLC requirements 360 – gathering, definition, clarifications.  Demonstrate growth in skillset and progressive competence to take on more responsibilities, to be able to step into Product Manager roles as opportunities arise.  Must organize with independence, develop a strong understanding of our customers, manage multiple concurrent projects, and identify and lead solutions that recognize significant business value.

Corporate IT, Systems Engineer

Grubhub
Greater Boston Area
1 week ago
+29
The Systems Engineer, Corporate IT, is a key position in our success of delivering an amazing  technology experience to our Grubhub population. This role is based in Boston, and reports to the Sr Manager of Engineering & Automation. We are looking for a Systems Engineer who has experience in networking and system administration. This team is responsible for maintaining our current systems\infrastructure of our existing multi-site topology, and involved in our expansion to new locations and cloud providers. Delivering excellent customer service and technology solutions for approximately 5,000 employees / outsource partners in over 20 office locations.

Manager, Business Operations

Solutions Engineer - Reliability

Product Manager II - Ordering Integrations

Enterprise Support Specialist - Night Shift

Load 1 more jobs5 jobs at Grubhub

Director of Customer Success - East/EMEA, Strategi…

Smartsheet
Greater Boston Area
1 week ago
As Sr. Manager of Customer Success (East/EMEA), you will oversee our CSMs working in our Boston, London and field locations on the East Coast. You will partner closely with other Smartsheet leaders across Customer Success, Sales, Support, Professional Services, Marketing and Product to drive strong usage, retention, and growth.

Support Analyst

CrunchTime!
Greater Boston Area
1 week ago
+25
We're looking for a highly motivated Support Analyst with experience working with enterprise software systems and General Manager level hospitality experience. The Support Analyst is responsible for responding to requests from Tier 2 (Customer Support) to research, troubleshoot, and identify root cause of technical issues for the CrunchTime Application Suite. An ideal candidate possesses exceptional analytical and problem-solving skills and is able to work independently as well as in collaboration with cross-departmental teams.

Product Specialist - Client Services

CrunchTime!
Greater Boston Area
1 week ago
+25
As part of the Client Services Team, our Product Specialists are responsible for helping our world-class customers in the restaurant and hospitality industries gain value quickly and efficiently with their Crunchtime investment. Product Specialists consult, educate, train and challenge our customers as they adopt Crunchtime into their culture. Product Specialists not only explain how Crunchtime works but also why the Crunchtime process is essential to improve restaurant operations. This job requires you to lead the customer to success, not follow them into old habits. This is a vital role within our organization and the ideal candidate will consistently provide the highest levels of customer service. Deploying value to our customers quickly is critical to our success, so you should be able to effectively multi-task in order to meet tight deadlines. Our customers are located all over the world and candidates must be willing to travel both domestically and internationally.

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