Boston Tech Jobs and Startup Jobs

20

Software Product Manager, Microbial Innovation

Indigo
Greater Boston Area
21 hours ago
+21
The Microbial Innovation Product Manager will help accelerate Indigo’s microbial pipeline by driving the development of software products to capture, analyze and visualize complex scientific data from lab assays to field trials. You will have the opportunity to collaborate with many functional teams across Indigo including Microbial Innovation, Research Engineering, Software and Integrated Product Management, Data Intelligence and Data Sciences. We believe that understanding our customer’s problems are critical to helping us prioritize features which leads to a strong roadmap. In this role, you will lead a product line or feature set and be responsible for the overall success of that product. The ideal candidate will have experience with and strong interest in scientific data and empathy for customers working in R&D functions.

Senior Technical Product Manager

Remote Sensing Scientist

Lead User Researcher

Director, Carbon Strategy

Data Scientist, Predictive Modeler

Carbon Business Intelligence Analyst

Business Intelligence Analyst

Head of Internal Sustainability

Soil Carbon Scientist

Senior Software Engineer, Data Science Engineering

Senior Product Manager

Data Scientist, Predictive Modeling Lead

Head of Grain Quality

Senior Product Manager, Growth

Load 10 more jobs15 jobs at Indigo

Senior Product Manager - Printers

Markforged
Watertown
21 hours ago
+34
Collaborate with leaders and other product managers to create compelling product roadmaps. Define new products and work with engineers, developers, and a broader team to bring them to life, making key tradeoff decisions whenever needed. Manage the lifecycle of our current printer portfolio. Get in the mindset of our users through interviews, site visits, and customer research. Represent Markforged products in speaking and customer engagements.

Senior Business Operations Manager

Product Training & Enablement Specialist

Director, Product Management

Junior Desktop Support Specialist

iZotope
Cambridge
21 hours ago
+23
• Provide friendly and helpful customer service as first point of contact. • Assist Help Desk customers with troubleshooting of computer related issues such as password resets/email setup/software installs. • Maintain accurate records of completed and pending jobs using the iZotope ticketing system. • Follow IT policies and procedures to include incident/problem escalation. • Provide superior customer service to all Help desk patrons, support personnel, and fellow employees. • Demonstrate good social skills in a professional environment.

Senior eCommerce Analyst

iZotope
Cambridge
21 hours ago
+23
We are looking for a Senior Ecommerce Analyst who is devoted to providing actionable insights to grow iZotope’s online business. The person in this role will be focused on analyzing and measuring the performance of our digital sales initiatives, including email campaigns, paid media advertising, new site functionality, and the success of various tests. This position will be crucial in helping the Ecommerce team make well-informed business decisions.

Technical Support Analyst

CrunchTime!
Greater Boston Area
21 hours ago
+26
We're looking for highly motivated Technical Support Analysts (Tier 3) with experience solving complex technical software problems in enterprise systems. The Technical Support Analyst is responsible for troubleshooting issues escalated from Tier 1 & 2 Support and is able to perform data analysis (Oracle SQL and PL/SQL) and debugging (Java stack) to identify the root cause of technical issues for the CrunchTime! Application Suite. An ideal candidate is a self-starter, possesses exceptional analytical and problem-solving skills, and is able to work independently as well as collaborate with cross-departmental teams.

Customer Success Manager

CrunchTime!
Greater Boston Area
21 hours ago
+26
We're looking for a Customer Success Manager to join the growing Client Services team. The successful candidate will exhibit a high level of self-motivation and independence while working in a team environment. This candidate will be expected to interact with all functional areas of the organization and clients through the pre and post-implementation phases. This role will be responsible for building and maintaining relationships with our clients and ensure they are successfully and consistently using the application to its fullest extent. 

Business Systems Analyst

CrunchTime!
Greater Boston Area
21 hours ago
+26
We're looking for highly motivated Business/Systems Analysts with experience working with enterprise software systems. An ideal person has the demonstrated ability to evaluate complex business and technical requirements and formulate clear, concise documentation for a commercial web-based software product for use by the development and client services teams. Successful candidates will be strong team players but also able to work independently. Experience in the hospitality industry is a plus.

Systems Solutions Architect

Toast
Greater Boston Area
21 hours ago
+50
Reporting to the Senior Manager of Business Systems Architecture and Integrations, the Systems Solutions Architect will provide expertise in process design, data architecture and platform lifecycle /development solutions for all of Toast’s Business Systems teams. The Systems Solutions Architect will be responsible for facilitating and executing high quality and scalable stakeholder deliverables within an Agile development environment. 

Travel Manager

Sr. Restaurant Success Analyst

Senior Product Manager, Payment Experience

Senior Manager, Strategic Operations

Senior Director of Product Management, Payments

Sales Enablement Manager, Systems and Tools

Product Manager, Core

Loan Operations Manager - Toast Capital

NetSuite Administrator

Lead Executive Assistant

IT Infrastructure Manager

Director of Product Management, Core

Director of Business Systems

Director, Enterprise Systems Architect

Business Systems Manager

Chief of Staff Supporting CBO/CFO

Business Operations Team Lead

Regional Director, Services - East

Regional Director, Services - Central

Sr. Pricing Analyst

Senior Director Enablement CS

Regional Manager, Inside Customer (Restaurant) Success

Data Insights Analyst, GTM Strategy & Operations

Corporate Strategy Associate/Senior Associate

Payments Strategy Director

Bilingual Restaurant Success Manager - Inside

Director of Business Operations

Director of Procurement

Network Engineer II

Load 10 more jobs30 jobs at Toast

Materials Product Manager

Formlabs
Somerville
21 hours ago
+16
Identify immediate and upcoming user needs, then work with the team to develop a product plan that addresses them. Prioritize features and tasks for the product using internal tools, tracking and reviewing the product direction and current work frequently. Write clear, crisp, detailed product specifications. Manage collaboration and communication with other teams, both internal and external, to ensure teams have what they need and can work efficiently. Help guide the go to market and maintenance plans through product launch and beyond. Monitor feedback, support, and analytics.  Plan changes to make improvements.

Form Cell Product Lead

Director of Strategic Initiatives

Customer Care

Business Systems Analyst

Customer Support Specialist

Software Product Manager

Mechanical Product Leader

Director of Real Estate & Facilities

Bilingual Customer Support Specialist

Load 6 more jobs10 jobs at Formlabs

Part-time Customer Service Ninja

ezCater
Greater Boston Area
21 hours ago
+39
Manage orders from start to finish, respond to inquiries, maintain a 94% "insanely helpful" quality score, and problem-solve with customers & catering partners throughout the lifecycle of an order. ezCater's customers expect a consistent level of high-quality customer service, which you are passionate about providing. 

Director of Core Platform

Senior Data Analyst: Customer Retention

Customer Service Representative

Director of Supply Chain

Bevi
Greater Boston Area
6 days ago
+28
Manage key supplier relationships, working directly with Concentrate Co-packers, flavor houses, warehouses, 3pls, service providers and equipment providers to maintain the best possible quality, cost and time for delivery, and support the high growth needs of the organization. Codify and implement our process for supplier selection and monitoring, including supplier identification, assessment, negotiation, and monitoring and verification. Implement operational process improvements to increase efficiency in material ordering, inventory management, and data management. Deliver on ambitious KPIs for quality, delivery time, cost & risk mitigation. Work closely with the service and sales teams to monitor organizational demand requirements via analytical tools and methods, identifying any situations critical to the organization and adjusting supply plan as necessary to match demand.

Product Owner III

Peapod Digital Labs
Greater Boston Area
1 week ago
+25
The Product Manager role at Peapod Digital Labs (PDL) will function as a key leader in the Product organization and will have 360 ownership of a set of Products through Product functions that span the spectrum from ideation-strategizing to execution-delivery and everything in between. This leader will be responsible for achieving business metrics by enhancing the customer experience on the digital properties of Ahold Delhaize USA’s brands – Peapod, Stop & Shop, Food Lion, Giant Food, Giant/Martin’s, and Hannaford.  This role will deliver value for customers in Health and Wellness with a focus in Pharmacy. This leader is responsible for maintaining robust inbound and outbound communications with colleagues, stakeholders, and leadership about all things to do with his/her product portfolio. 

Product Owner I

Peapod Digital Labs
Greater Boston Area
1 week ago
+25
Contribute to the development of a product vision, then drive a process to bring that vision to fruition. Collaborate with key stakeholders to develop product-line growth strategy. Champion the needs of the customer and PDL/AD USA business goals throughout the execution of a project. Owns SDLC requirements 360 – gathering, definition, clarifications.  Demonstrate growth in skillset and progressive competence to take on more responsibilities, to be able to step into Product Manager roles as opportunities arise.  Must organize with independence, develop a strong understanding of our customers, manage multiple concurrent projects, and identify and lead solutions that recognize significant business value.

Corporate IT, Systems Engineer

Grubhub
Greater Boston Area
1 week ago
+29
The Systems Engineer, Corporate IT, is a key position in our success of delivering an amazing  technology experience to our Grubhub population. This role is based in Boston, and reports to the Sr Manager of Engineering & Automation. We are looking for a Systems Engineer who has experience in networking and system administration. This team is responsible for maintaining our current systems\infrastructure of our existing multi-site topology, and involved in our expansion to new locations and cloud providers. Delivering excellent customer service and technology solutions for approximately 5,000 employees / outsource partners in over 20 office locations.

Manager, Business Operations

Solutions Engineer - Reliability

Product Manager II - Ordering Integrations

Enterprise Support Specialist - Night Shift

Load 1 more jobs5 jobs at Grubhub

Support Analyst

CrunchTime!
Greater Boston Area
1 week ago
+25
We're looking for a highly motivated Support Analyst with experience working with enterprise software systems and General Manager level hospitality experience. The Support Analyst is responsible for responding to requests from Tier 2 (Customer Support) to research, troubleshoot, and identify root cause of technical issues for the CrunchTime Application Suite. An ideal candidate possesses exceptional analytical and problem-solving skills and is able to work independently as well as in collaboration with cross-departmental teams.

Product Specialist - Client Services

CrunchTime!
Greater Boston Area
1 week ago
+25
As part of the Client Services Team, our Product Specialists are responsible for helping our world-class customers in the restaurant and hospitality industries gain value quickly and efficiently with their Crunchtime investment. Product Specialists consult, educate, train and challenge our customers as they adopt Crunchtime into their culture. Product Specialists not only explain how Crunchtime works but also why the Crunchtime process is essential to improve restaurant operations. This job requires you to lead the customer to success, not follow them into old habits. This is a vital role within our organization and the ideal candidate will consistently provide the highest levels of customer service. Deploying value to our customers quickly is critical to our success, so you should be able to effectively multi-task in order to meet tight deadlines. Our customers are located all over the world and candidates must be willing to travel both domestically and internationally.

Data Engineer – ConneX Integration Platform

CrunchTime!
Greater Boston Area
1 week ago
+25
CrunchTime! is looking for a highly motivated Data Engineer to join our ConneX product development team. The Connex team creates bi-directional real-time integration to every POS that our customers deploy. The ideal candidate is someone who enjoys integration, continual learning, and a fast-paced development environment. If you possess a drive for excellence, thrive in a fast-paced environment, and desire to be part of a team that is dedicated to being an industry leader, then we want to hear from you.

Site Planning Manager

Soofa
Cambridge
2 months ago
+24
We are looking for a Permitting & Installation Manager to bring more Soofa Signs into more cities and neighborhoods across the US. You will be responsible for managing the permitting process required to install new Signs, from understanding city code to physically walking the sites where our Signs will be installed and selecting the perfect locations that meet all city/town and state and Soofa requirements. In this role, you’ll report directly to the VP of Operations and work closely with the VP of City Growth to ensure successful Soofa Sign installations, all the way from strategic planning to physical deployment.

Product Manager

Dawn Foods
Greater Boston Area
2 months ago
+28
Dawn Foods is looking for a great Product Management talent to be one of the first ten hires in our new Digital Innovation Hub. We are a leading global bakery manufacturing and distribution organization with almost 100 years of history at the beginning of our digital journey. The Boston office has a mandate to drive the company’s external digital capabilities and to transform the overall business model while leveraging its rich heritage. It will be a journey. And you could be one of the charter members of the Digital Innovation Hub with a strong voice around how we work and what outcomes we drive. You will have a wide influence on building online ordering capabilities for our bakery customers, conceptualizing new digital solutions to drive customer lifetime value, and shaping our overall customer experience. This role will have a direct and tangible impact on our Digital team, our company, and our customers. Come join a team of Boston digital experts for this unique opportunity as we build a digital start-up within a global organization and transform the business for future growth. This role reports to our Boston-based, Senior Director of Product Management.

HELP DESK ADMINISTRATOR

HPR
Greater Boston Area
3 months ago
+29
Due to our exciting and rapid growth, HPR is seeking a Help Desk Administrator to help us provide world-class customer service. This is a new and highly visible role that will be supporting our global support operations from the Needham, MA office. This role requires a unique blend of skills including the ability to multi-task, strong interpersonal skills, tact, assertiveness, and a whatever-it-takes attitude.

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