Boston Tech Jobs and Startup Jobs

8

Senior Technical Support Manager

Toast
Greater Boston Area
20 hours ago
+50
Toast is seeking a Senior Technical Support Manager to join the Support organization. Working with the Director of Technical Escalation Management, this role will assist in developing and executing objectives regarding meeting key service levels, employee and team leadership development, and operational efficiencies. As an integral member of the Support leadership team, this role is responsible for the strategic direction and direct oversight of team managers of Tier 2 technical support operations. This role is responsible for alignment and optimization of the escalation processes with our internal, and partner, Tier 1 support team.

Sr. Pricing Analyst

Sr. Database Performance Engineer

Sr. Business Analyst

Senior Director Enablement CS

Regional Manager, Restaurant Success (Inside)

Manager, Data Insights

Director of Restaurant Success

Data Insights Analyst, GTM Strategy & Operations

Corporate Strategy Associate/Senior Associate

Senior Product Manager - Data Platform

Sr. Support Business Analyst

Product Manager, Digital Ordering Activation

Payments Strategy Manager/Director

IT Help Desk Analyst

Director, Product Excellence

Bilingual Restaurant Success Manager - Inside

Sr. Restaurant Success Analyst

NetSuite Administrator

Chief of Staff Supporting CBO/CFO

Sr Manager, Strategic Operations

Senior Director, Operational Excellence

Systems Solutions Architect

Customer Configuration Analyst - Boston, MA

Travel Manager

Software Configuration Analyst - Boston, MA

Senior Software Engineer, Data Platform

Product Manager, Core

Director of Product Management, Core

Director of Product, Digital Ordering for Restaurants & Consumers

Capital Data Analyst

Business Systems Manager

Senior Product Manager, Customer Experience Transformation

Sales Enablement Manager, Systems and Tools

IT Infrastructure Manager

Lead Executive Assistant

Director of Product Management, Payments

Director, Enterprise Systems Architect

Director of Business Systems

ServiceNow Administrator

Director, Corporate Development & Strategy

Load 10 more jobs41 jobs at Toast

Medicaid Population Health Strategy Advisor

Humana Studio_h
Greater Boston Area
1 day ago
+47
The Medicaid Population Health Strategy Advisor will lead initiatives to advance Humana’s Medicaid Product Strategy in pursuit of growth opportunities. This role will consult with Medicaid leadership, clinical subject matter experts across the enterprise and the industry to design effective, innovative products that evolve Humana’s Medicaid programs. This position will translate Humana’s strategy into responsive narrative that support competitive Medicaid proposals. Candidates will possess Medicaid integrated care delivery expertise and have experience in designing solutions for key Medicaid programs and subpopulations.

Senior Data Engineer (Cognitive/Machine Learning)

Associate Director, Data Science (with Consumer Marketing experience)

Lead Data Scientist

Medicaid Clinical Product Lead

Senior Storage Engineer (home office / remote / work from home) eligible

Director, Digital Health Product

AI Implementation Manager (Data Scientist Manager - Consumer Analytics)

Senior Cloud IAM Engineer

Product Management Advisor, Pharmacy

Senior Network Engineer

Lead Analytics Translator

Sr. Software Engineer - AI/ML

Senior Research Consulting Professional - Humana Healthcare Research

Sr. Business Intelligence Engineer

Lead AI Engineer (ML/Python)

Data Scientist -Cognitive/Machine Learning Professional 2-2

Actuary, Market Support - Employer Group Market Risk Management

Actuary, Analytics/Forecasting

Actuary

Product Manager- Digital Health Solutions

Lead Product Manager - Digital Health

Senior Data Scientist

Senior Research Scientist

Senior Business Intelligence Engineer-2

HCS Compliance & Risk Management Senior Data and Reporting Professional

Manager, Telecomm/Voice Engineering(remote virtual home office eligible)

Associate Actuary; Analytics/Forecasting

Applied Data Science Lead and Architect (Experience Center)

Senior Security Contemporary Capability Leader ( Work at Home Eligible )

Cloud Data Engineer

Lead Cloud Data Engineer

Senior Systems Engineer - ServiceNow

Lead Cloud Cyber Security Operations Engineer (virtual remote home office eligible)

Principal Data Scientist

Lead Enterprise Architect - Public Cloud ( virtual home office remote eligible)

Clinical Products Product Management Lead

Advanced Illness Product Management Lead

Multi-Chronic Conditions Product Management Lead

Complex CHF Population Product Management Lead

Lead Data Scientist - Deep Learning

Data Science / Business Intelligence / Informatics

Director, Network Engineering

Load 10 more jobs43 jobs at Humana Studio_h

Support Engineer

Acquia
Greater Boston Area
1 day ago
+20
We need smart, focused and determined individuals who have a proven ability to listen, read between the lines, and diagnose and solve problems efficiently. You get to advise Acquia customers on how to get the most from Acquia products and guide them through issues from site launches to "there's a module for that" scenarios. You’ll be part of a close-knit, tenured team of professionals helping customers all over the globe overcome obstacles and resolve issues related to their websites. It’ll be important to develop and maintain excellent customer relationships, work with Acquia’s team of top Drupalists to consult or resolve issues, and contribute to making Acquia and Drupal even more awesome. Maybe even inspire a little crazy!

Senior Director, Cloud Product Management

Product Owner

Senior Technical Product Manager

Threat Stack
Greater Boston Area
6 days ago
+31
We are seeking a high-energy, Senior Technical Product Manager to own end-to-end definition of product roadmap and delivery of features for our agent technology. This includes feature definition, writing detailed user stories, partnering with engineering to ensure flawless execution, and crafting product communications. This position is both a champion for the customer and a resident technical expert on the product. You must be willing to wear many hats, learn quickly, and assume ownership of delivering features that delight our customers.

Senior Customer Success Manager

Threat Stack
Greater Boston Area
6 days ago
+31
The Senior Customer Success Manager is responsible for the overall success and adoption of a portfolio of Threat Stack’s largest accounts. The perfect candidate should be adept at developing a consultative relationship with key decisions makers within assigned accounts and further elevating existing relationships.

Director of Professional Services, CloudHealth by…

CloudHealth by VMware
Greater Boston Area
6 days ago
+55
In this role, you will be responsible for defining, marketing and selling professional services to prospective and existing customers.  You will be responsible for the delivery of all professional services sold.  This includes ensuring that customers receive positive business outcomes from the services delivered and have a positive customer experience.  You will also be responsible for recruiting, on-boarding, and managing a team of consultants and delivery partners.  You will partner with your VMWare counterparts to ensure service operations are aligned with standard processes and scale as the services revenue grows.

Data Analyst - CloudHealth by VMware

CloudHealth by VMware
Greater Boston Area
6 days ago
+55
Perform data analysis and problem solving on customer questions and develop content for self-service features to assist future customer inquiry on business-critical topics. Assist with customer data analysis and reconciliations questions and issues. Working with a cross functional team, design and manage customer facing self service center based on operational knowledge build by the team and across the organization. Define and execute article quality review process to maximize effectiveness and efficiency. Manage new and incoming article content (review and publish) to ensure accuracy, quality and correctness. Responsible for operational support of knowledge base tools and publishing capabilities.

Customer Success Manager, Enterprise

Snyk
Greater Boston Area
2 months ago
+26
You will join our Customer Success team, who is responsible for helping new organisations to use Snyk to build value for their company quickly and effectively. This includes taking them through the technical onboarding journey, and helping them build value for their company through using Snyk.

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