Boston Tech Jobs and Startup Jobs


IT Site Support Technician

Greater Boston Area
30 minutes ago
Key responsibilities include troubleshooting intermediate to complex application and hardware issues; documentation, analysis and resolution of escalated help desk tickets; and working with both service desk and tier 3 engineers to quickly provide high quality solutions to IT problems. This will provide you with the opportunity to learn and work with a variety of equipment and issues including desktops, laptops, network connectivity, Windows and Mac software, and much more. In addition, you will also be assigned special projects in which you will get to research new technology and solve more complex problems.

Performance Engineer

Data Scientist

Member Service Guide

Devoted Health
44 minutes ago
Engage with members and understand their needs - use technology and data to better understand the member and any unspoken needs. Have a solid understanding of our benefit offerings so you’re able to investigate and resolve member questions. Break down complex health care information so it is clear to our members. Support finding a doctor that is aligned with members’ values and preferences. Document accurate information about the needs of our members in our system. Listening to our members to identify the opportunity to work with your clinical partners to identify opportunities for a great member experience and higher levels of support. Assist members in optimizing their benefit usage.

Provider Service Specialist (Guide)

RN Clinical Guide ~ Bilingual English / Spanish

Delegated Operations Manager

Appeals & Grievances Specialist

Desktop Support Engineer

Claims Representative

Manager, Clinical Guide Team

Provider Operations Associate

Member Service Guide (Bilingual English / Spanish)

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Analytics Manager

Greater Boston Area
44 minutes ago
You will be our hands-on expert regarding our data environment with a deep understanding of how we track our product and marketing channels. You will build new metrics that enable teams across the company to measure their performance. Collaborate with product and marketing teams to roll out key insights generated from data analysis. Identify turning points in customer behavior and what caused those changes. You will also mentor and develop junior analysts.

Desktop Support Technician

Senior Data Science Engineer

Customer Experience Quality Improvement Specialist

Technical Lead, Data Science Engineering

Corporate Development Director, Strategy

Load 2 more jobs6 jobs at DraftKings

VP Customer Service – Efficiency and Effectiveness

Greater Boston Area
1 hour ago
Be responsible for the efficiency and effectiveness of the 500 (soon to be 1,000+) CSRs who support all of our constituents. Our people are in multiple sites across the US and Europe, in office, work-from-home, and outsourced set-ups. Lead the teams that help you do your work. Today those teams includes scheduling, workforce management, training, quality assurance, and strategic projects. Refine the processes and tools we have in place – and invent, buy, or build different and better ones when it’s time to do so. We don’t have sacred cows. Work closely with our data analysts to invent and refine metrics, ferret out problems, calculate ROIs, and track improvements. We’re huge believers in the enabling power of objective-yet-nuanced data. Work closely with our software developers to build or buy better tooling. We’re huge believers in the enabling power of clever-yet-pragmatic technology. Work closely with our CSRs and their leaders, helping roll out your refinements and new processes, and ensuring they’re practicable and welcomed by the CSRs.

Data Scientist, Business Intelligence

Greater Boston Area
1 hour ago
The ideal rockstar candidate is adept at using diverse data sets to find opportunities for business process optimization and using models to test the effectiveness of different courses of action.They must have strong experience using a variety of data mining/data analysis methods, using a variety of data tools, building and implementing models, using/creating algorithms and creating/running simulations. This candidate must have a proven ability to drive business results with their data-based insights and be comfortable working with a wide range of stakeholders and functional teams. The right candidate will have a passion for discovering solutions hidden in large data sets and working with stakeholders to improve business outcomes. Essential Responsibilities

Systems Administrator

Manager, Customer Adoption

Senior Analyst of Business Analytics

Data Engineer, Business Analytics

Director Sales Enablement (Growth Development & Programs)

Netsuite / Finance Systems Administrator

Senior Customer Success Manager

Application Support Technician

Load 5 more jobs9 jobs at Rapid7

Mid-Market Restaurant Success Manager

Greater Boston Area
1 hour ago
The Mid-Market Restaurant Success Manager (RSM) will operate as a key customer advocate for his/her assigned accounts, driving customer satisfaction across his/her territory. This position will be responsible for key performance indicators of their assigned ~30 Mid-Market level customers. KPIs include customer NPS, expansion revenue, retention, and referral revenue. The RSM will own a defined geographic territory of highly valuable Mid-Market 

Restaurant Success Analyst

Director, Toast Payments

Senior Software Engineer, Data Platform

Workplace Experience Coordinator

Enterprise/Mid Market Technical Services Manager

Executive Assistant

Director of IT & Security Operations

Salesforce Administrator

Strategy & Operation Senior Program Manager

Business Process Analyst

(Sr.) Business Intelligence Manager

Enterprise Mid Market Associate Restaurant Success Manager

Enterprise Implementation Consultant

Relationship Manager, Toast Payments

Senior Data Scientist

Director Real Estate and Workplace Experience

Technical Support Specialist

Systems Enablement Manager

Revenue Operations Representative

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Data Visualization Engineer, Trusted AI

Greater Boston Area
1 hour ago
As a Data Visualization Engineer, you will be at the forefront of this mission, actively contributing to our code base and building beautiful visualizations. You will be operate at the intersection of design, product and engineering to help solve one of the biggest problems in machine learning. The ideal candidate should have several years of industry experience in multiple modern Javascript frameworks, write quality code, participate in design/development discussions, and the ability to quickly integrate mock-ups into the working application.

Salesforce Engineer

Director, Success Operations

Life Sciences General Manager

Manufacturing General Manager

Retail General Manager

Telecommunications General Manager

Transportation General Manager

Data Engineer

Senior Data Engineer (Java/Scala)

IT Operations/DevOps Engineer

Data Engineer, Telecom

IT Manager

Machine Learning Engineer

Senior Data Engineer

Customer Facing Data Scientist - Telecom

Data Scientist - Telecom

Data Scientist

Client Development Manager

AI Success Director

Senior Machine Learning Engineer, Geospatial

Data Science Evangelist - Remote

Data Scientist, Trusted AI

Data Science Evangelist

Load 10 more jobs24 jobs at DataRobot

Executive Assistant

Aurora Flight Sciences
1 hour ago
The Executive Assistant will be responsible for supporting the Chief Innovation Officer, their direct reports and supporting teams.  The candidate is expected to have strong written and verbal communication skills as the position includes coordinating with other Aurora business sectors, government personnel, and our customers.

Executive Assistant

SEIT Division Manager

Program Cost / Schedule Analyst

Executive Assistant

Environmental, Health and Safety (EHS) Specialist

Quantitative Research Engineer

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Director, Information Technology

Greater Boston Area
4 hours ago
We have an opening for a Director, Information Technology (Director, IT) that provides both technical and team leadership, and interfaces effectively with business partners to ensure business needs are met.  The Director, IT is responsible for the overall planning, organizing, and execution of all IT functions across all locations.

Sales Operations Analyst

Events Specialist

Senior Technical Support Engineer

Client Services Manager

Response Center Analyst - Tier 1

Load 2 more jobs6 jobs at Interactions

Regional General Manager- Northeast

Greater Boston Area
5 hours ago
The Regional Manager - Northeast plays a meaningful role in our market growth in North America. This person will be responsible for leading the Boston, New York, New Jersey, Philadelphia and Washington DC markets and their respective General Managers. Each of these cities have their own unique challenges, and it is the Regional Manager's role to ensure that each market is successfully hitting all goals and is growing at an ambitious pace. This role is a key position in company and will report into the Director of Markets - North America.

Facilities Manager

5 hours ago
The Facilities Manager will join the rapidly growing Business Operations team to ensure success Markforged scales rapidly in 2019. In this role you will: Responsible for facilities projects for existing and future Markforged office locations - scopes Markforged operational and physical space requirement needs as team grows, manages budgets, and ensures projects completed on time Oversees physical security infrastructure, access controls, and policies Manages relationships with property management, facilities vendors, contractors, and building engineers Troubleshoot and problem solve facilities related incidents, and manage landlord relationships Manage office management team across Markforged offices Own global EHS compliance and required reporting Run emergency / incident response planning for all facilities

Maintenance Technician

Director, Business Operations

Customer Solutions, Technical Engineer-Metal

Logistics Coordinator

1st Shift Supervisor

2nd Shift Supervisor

Machine Operator 1st Shift

Machine Operator 2nd Shift

Technical Trainer

3rd Shift Supervisor

Business Systems & Operations Analyst

Machine Operator 3rd Shift

Load 9 more jobs13 jobs at Markforged

Data Scientist/Computational Biologist

Greater Boston Area
7 hours ago
The Data Scientist/Computational Biologist will drive innovation throughout R+D by turning laboratory assay, growth room, greenhouse, and field trial data into actionable insights. As a member of the machine learning team, they will design, denoise, and analyze experiments to find predictors of field success. The ideal candidate will be an excellent communicator, who enjoys working with laboratory scientists, quantifying their work and extracting as much information as possible using tools of modern data science and machine learning. The data scientist will have a unique opportunity to drive innovation and discoveries throughout Indigo. We desire a a quick and flexible thinker, who is always looking for the next way to connect disparate data and to implement the best recent technical advances to advance Indigo’s R+D pipeline.

Information Security Administrator

International CRM Senior Manager

Scientist, Bioprocess Analytics

Sr. Manager, Quality Management System

Data Scientist, GeoAnalytics

Sr. Manager, Sustainability & Compliance

Pricing Data Scientist

Senior Software Engineer, Data Platform

Collaboration Technology Manager

Data Scientist, Remote Sensing

Data Engineer, Geoinnovation

Receptionist/ Office Administrator Job

Microbiome Data Scientist

BI Platform Analyst

Basis Analyst

Seed Applied Technology Regulatory & Compliance Co-op

Manager, Strategy and Business Development

Senior Software Engineer, Data Science Platform

Sr. Manager, Strategy and Business Development

Remote Sensing Data Engineer

Data Scientist, Machine Learning Lead

Image Analysis Lead

Data Scientist, Deep Learning

Load 10 more jobs24 jobs at Indigo

Manager of Solution Services

Greater Boston Area
8 hours ago
Smartsheet is looking for a proven leader to help build, operate, and scale our Solution Services team in Boston. The right candidate is an experienced manager with a proven ability to create strong implementation programs to drive the customer adoption lifecycle for both large and small organizations, at scale. As Manager of Solution Services, you will build and oversee a team of Solution Implementation Managers. You will be responsible for the

Onboarding Expert

Greater Boston Area
8 hours ago
Onboarding Experts at Klaviyo are a critical part of our future success. We take the success and happiness of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers in their first 90 days setting up Klaviyo with the highest level of quality in both product knowledge and communication skills and, in the process, consistently meet and exceed customer expectations. We are looking for an Onboarding Expert who is passionate about providing the best onboarding experience and support to customers who are scaling their businesses with Klaviyo.

Community Events Manager

IT Specialist

Data Science Software Engineer

Machine Learning Engineer

Senior Data Scientist

Product Expert

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Game Analyst

Demiurge Studios
Greater Boston Area
12 hours ago
We're looking for someone excited about games and data who wants to put those two passions together. You see the world as numbers, but can explain it to those who don't. You'll help us understand the behavior of our players from one person to hundreds of thousands of people. You'll tell stories with graphs and analysis that help shape our designs and the experiences we create.

IT Support

13 hours ago
At Formlabs, our teams need systems running smoothly at all times. To get our best work done, we need our IT and systems to run at peak efficiency. You'll be asked to put your creativity to work to develop enduring, new solutions. You will be our in-house technical support by troubleshooting our IT issues and implementing long-term solutions. If you have a passion for technology and love to solve both short and long-term challenges, we want you to join our Systems team in IT Support.

Dental Technical Support Specialist

Data Analyst

Customer Intelligence Analyst

Customer Care

Director of Strategic Initiatives

Load 2 more jobs6 jobs at Formlabs

Technical Trainer/Instructor

Greater Boston Area
14 hours ago
We are part of the overall Customer Success team, whose goal is to enable customers by driving adoption and assisting them to realize business value so that they remain customers for life. This means working closely with our friends all over the Mendix world: the Marketing and Evangelist team to share information and make it easy for people to find out and learn about our platform; our Expert Services, Digital Execution and Partner teams to help on-board, enable and grow new development teams; our University team to support their programs with professors and students the world over; and not forgetting our Expert Guilds to set the agenda for skills, knowledge and experience we train and certify in each role, as well as existing developers to help them expand their horizons and build a long and successful Mendix career.

Business Intelligence Analyst

Greater Boston Area
14 hours ago
Who we are Drizly is the world's largest alcohol marketplace and the best way to shop beer, wine and spirits. Our customers trust us to be part of their lives – their celebrations, parties, dinners and quiet nights at home. We partner with the best retail stores in over 100 cities across North America to serve up the best buying experience and offer a huge selection and competitive pricing with a side of personalized content. That is what we do.

Sr. BI Analyst, Enterprise Applications

Greater Boston Area
16 hours ago
Act as the product owner for our Business Intelligence tools and projects. Establish best practices, audit data for accuracy and oversee permissions and security within Acquia’s chosen Business Intelligence Platform Domo. Develop expertise in the various systems Acquia uses internally — particularly focused around the data structure and corresponding processes that impact the data. Define the long term strategy for the Business Intelligence Team at Acquia. Work with internal stakeholders to identify key business requirements and develop automated reporting from data extraction to visualization. Build individual and department level dashboards pertaining to key business initiatives outlined by senior management. Champion data initiatives by refining processes and data structures to ensure scalable reporting solutions. Combine and transform data from multiple sources using a mix of SQL and Domo’s in-platform ETL tools. Be proactive in determining the Business Intelligence needs and wants of Acquia.

Strategic Program Manager

Account Management Coordinator

Customer Support Associate

Greater Boston Area
16 hours ago
edX is seeking a Customer Support Associate to join our growing Support Team. Customer Support Associates help learners resolve questions across a variety of course experiences. Students love edX courses, so they’re not shy about asking for help, and we pride ourselves in helping them make the most of their experience while providing World Class support. You’ll also work cross-functionally with our product teams regarding bugs, features, and ticket trends. 

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