Boston Tech Jobs and Startup Jobs

266

Enterprise Support Administrative & Scheduling…

Grubhub
Greater Boston Area
8 hours ago
+29
The Enterprise portion of Grubhub’s business continues to grow, and our dedicated Enterprise Support department grows along with it! We are in need of a calendar-savvy administrative and scheduling coordinator who will ensure pristine coverage for all of our ticketing needs, as well as assist our 70 agents with any administrative questions or concerns. Here is a robust list of responsibilities, which should not be assumed to be comprehensive:

Dev Solutions Engineer

Enterprise Senior Team Lead

Solutions Engineer - Reliability

Technical Solutions Engineer

Enterprise Success Manager

Service Desk Associate I

Enterprise Support Specialist - Night Shift

Enterprise Support Specialist - Weekend Shift (Bilingual)

Enterprise Merchant Specialist

Load 6 more jobs10 jobs at Grubhub

Business Intelligence Analyst

CarGurus
Cambridge
15 hours ago
+41
CarGurus is seeking students graduating in spring of 2020 with a strong academic background and interest in data analytics to join the Business Intelligence function under FP&A. Business Intelligence at CarGurus is responsible for the analytical rigor behind reporting, forecasting, and financial modeling. The ideal candidate should have coursework and/or work experience in quantitative fields but all applicants with strong critical thinking skills are encouraged to apply.

Customer Success Specialist, Onboarding

Manager, Customer Success – Co-op

Manager of Data Science

Manager, Dealer Relations

Revenue Analyst

Systems Administrator

Event Manager

Data Analyst - On Ramp - Recent Graduate Program

Yield Manager

Data Application Engineer

Senior Business Intelligence Analyst

Analytics Engineer-On Ramp- Recent Graduate Program

Machine Learning Engineer

Data Analyst, Industry Analytics

Data Quality Analyst

Senior Machine Learning Engineer

Senior Data Scientist

Load 10 more jobs18 jobs at CarGurus

Customer Support Specialist

Formlabs
Somerville
15 hours ago
+16
Our incredible Customer Support team connects with those users in a variety of different ways, through email, live chat, phone support, and live trainings. If you’re looking to give the best-in-class service for 3D printing professionals and enthusiasts around the world, we want you as a Customer Support Specialist. 

Director of Strategic Initiatives

Startup Founder

IT Support

Customer Care

Director of Real Estate & Facilities

Dental Technical Support Specialist

Load 3 more jobs7 jobs at Formlabs

Operations Support Analyst

Catalant Technologies
Greater Boston Area
15 hours ago
+25
This role is expected to solve the majority of cross-functional support cases for the sales organization using a variety of problem solving techniques, while maintaining a high level of stakeholder satisfaction. In this role you will be responsible for identifying, and escalating, questions and issues to the appropriate internal colleagues on an as-needed basis. In this role you can expect to primarily collaborate with stakeholders in sales, finance, legal, product engineering, systems, analytics and operations.

2020 Undergraduate E-Commerce Analyst

Chewy
Greater Boston Area
15 hours ago
+35
The Chewy Ecommerce Analytics team is looking for quantitatively-minded E-commerce Analysts to join our rapidly growing team in Boston. At Chewy, our analysts align with product teams, helping the Ecommerce org improve conversion rate and customer experience, measure our impact and prioritize our direction through analysis, reporting/dashboarding, experimentation and tagging. As an E-commerce Analyst, you'll work with an experienced team to build a full suite of digital analytics tools including: click stream tools, AB test testing tools, data layers, and more. This is a great opportunity to get involved in building advanced analytics in a small team, using a vast amount of data.

Oracle ERP Functional Analyst

Associate Director, E-Commerce Analytics

Senior Network Engineer

Data Warehouse Engineer

ITOC Engineer (E-Commerce)

Director of Merchandising Systems

Senior Pricing Data Scientist

Senior Analyst, E-Commerce

Manager, E-Commerce Analytics

Load 6 more jobs10 jobs at Chewy

Business Analytics Manager

Catalant Technologies
Greater Boston Area
15 hours ago
+25
Catalant is looking for our first Business Analytics Manager, to own the foundation of business analytics and foster data-driven decision making across the organization. The ideal candidate is an innovative and impact-oriented builder with a strong technical and statistical skill set, exceptional leadership and communication skills, and a passion for helping companies get mission critical work done faster. The mission of this role will be to create an integrated data & analytics capability spanning product and go-to-market functions.

Head of Core Data Platform

MassMutual
Greater Boston Area
15 hours ago
+13
Our ideal Technical Strategic Manager has advanced knowledge of application, data, and infrastructure disciplines. You’ll use your skills to implement data strategies, build data flows, and develop conceptual solutions for our data management practice. You will lead a team of experienced individuals and direct on-shore & off-shore resources. You’re capable of working independently and communicating effectively to provide feedback on policies, procedures, processes, and standards. The team culture of working collaboratively, cross-functionally, using old and new technologies combined with the work/life balance provided by MassMutual are core reasons people enjoy working on the Data Engineering team at MassMutual.

Data Architect

Business Analytics Consultant

Business Intelligence Developer

Data Software Engineer

Data Engineer Mastery

IAM Strategy and Analytics

Lead of Core Technology and Data Risk

Advanced Master Data Management (MDM) Engineer

AI Ethics and Governance Lead

Data and AI Governance Delivery Lead

Lead Data Scientist

Head of Defined Benefit

Jr. Data Engineer- Data Engineering Development Program

Enterprise Architect - Data

Executive Administrator

Data Governance Consultant

Sr. Data Engineer

Data Privacy and Governance Lead

Digital Business Analyst

Digital Business Analyst

Senior Data Analyst

Senior Business Intelligence Analyst

Data Modeler (Analytical Systems)

Strategic Risk Lead

Load 10 more jobs25 jobs at MassMutual

Receptionist

Intralinks
Waltham
15 hours ago
+39
The Receptionist position manages the company’s lobby area. Greets and directs all visitors, including vendors, clients, job candidates and customers. Ensures completion of paperwork, sign-in and security procedures. Handles special administrative projects, as well as overflow work from Office Manager and other departments, as needed. Answer incoming calls and direct appropriately. MS Suite skills are required, as well as Internet research abilities and strong communication skills.

Head of Business Technology

Drift
Greater Boston Area
15 hours ago
We are looking for a head of business systems to come join Drift and help us build a world class, centralized operations team. Normally systems, operations, and data are siloed within different divisions. This can lead to a bad experience for customers and makes it significantly more difficult to analyze and run our business. We’ve decided to do things [differently](https://video.drift.com/v/abXhMSS1Cfo/) and we need a team player to help us continue to execute on our vision. Success in this position requires a keen understanding of how to integrate systems as well as how to capture, store, move, and surface data through a variety of channels. You should enjoy becoming a subject matter expert in multiple areas and building a clean and well-organized database. You should enjoy the excitement of working and collaborating with many stakeholders in a constantly evolving and growing environment.If you are passionate about building a next generation operations team that optimizes for the customer, we would like to talk to you.

IT Systems Administrator

Datadog
Greater Boston Area
15 hours ago
+39
The IT Operations team is responsible for the infrastructure and services that Datadog employees around the world use on a daily basis to successfully do their jobs. This means managing thousands of devices, Identity and Access Management, services like G Suite, Slack, Jamf and Zoom as well as our network infrastructure and AV setups in our offices.

Director of Data Science

edX
Cambridge
15 hours ago
+35
The Director of Data Science is a highly quantitative problem solver responsible for championing the edX data analytics vision and practice. You’ll work with each and every function at edX to develop actionable insights that improve marketing effectiveness, inform product design, enable financial reporting and improve partner and learner outcomes. You will be the key person to shape edX’s data strategy. Lead edX to the right mix of talent, technology and stewardship that allows us to most effectively leverage our data to provide high quality education to everyone, everywhere.

Director Operations Process Management

Agero
Greater Boston Area
15 hours ago
+14
Responsible for leading efforts to define and execute best in class strategies for improvements in customer satisfaction/loyalty, process capability and quality across operations. This position will enable the continuous improvement of processes across sites, help establish a culture of operational excellence, elimination of non-value added or duplicate efforts, and other related defects in the business process across the organization. Acts as a central interface & process expert for other stakeholders. This role will help define and evolve business lines, evaluate quality issues, measure current process performance, analyze root cause defects, and develop targeted process improvement opportunities with process owners / business leaders.

Member Support Specialist

BookBub
Cambridge
15 hours ago
+23
BookBub is seeking a new Member Support Specialist! We’re dedicated to providing prompt, thoughtful support to our engaged community of book lovers from around the world. Insights from our interactions with readers help us to make BookBub an even greater place to discover books. If you’re passionate about providing excellent customer support, meticulous in your attention to detail, and interested in helping book lovers of all kinds, please apply!

Operations Logistics Specialist

Alyce
Greater Boston Area
15 hours ago
+21
Support and oversee the execution of client gift fulfillment. Identify potential roadblocks related to resources and timelines, and reporting these potential issues to the team while finding solutions. Collaborate with internal and external partners on daily fulfillment tasks. Improve our process with innovative ideas and implementation. Assist the Operations Team with unique tasks and projects as they become available.

Customer Engineer - Level 2 Support (Morning Shift…

Vestmark, Inc.
Greater Boston Area
15 hours ago
+40
As a Morning Ops Customer Engineer on our Production Support Level 2 team, you will be responsible for developing an in-depth technical understanding of the VestmarkOne platform, with a focus on our nightly processing cycle. Your goal will be to use that knowledge to respond to overnight issues with urgency to prevent SLA violations and ensure smooth processing flow for our clients. This position requires strong troubleshooting, technical, organizational, and communication skills. The Customer Engineer will work both independently and in collaboration with peers and others, to analyze, research, and resolve issues in an efficient manner. In addition to issue recovery, essential aspects of this role involve root cause identification, documentation of issue recovery procedures, and cross training others to help improve issue prevention. You will utilize several tools (database, client configs, logs, etc) to collect a picture of the problem and identify the solution.

Software Configuration Analyst

Toast
Greater Boston Area
15 hours ago
+45
The software configuration analyst role’s primary function is to oversee and address the gift card/loyalty import & trouble-shooting cases across various communication paths. In addition, the software configuration analyst will work with their fellow team members and manager to consistently create and improve training materials and documentation for gift cards and loyalty. He/she will also analyze liability reports. The goal of this role is to resolve the import/ troubleshooting cases in the queue, while providing product-based solutions and maintaining strong cross functional and customer relationships.

Senior Software Engineer, Data Platform

Mid-Market Restaurant Success Manager

Executive Assistant

Capital Data Analyst

Sales Enablement Manager, Systems and Tools

Manager, Restaurant Success Analyst

Lead Executive Assistant

Staff Software Engineer - Data Strategy

Chief of Staff, GTM

Director, Corporate Development & Strategy

Sr. Business Analyst

Senior Director Enablement CS

Corporate Strategy Associate/Senior Associate

Manager, Data Insights

Sr. Database Performance Engineer

Post-Live Services Coordinator

Technical Support Specialist 2

Restaurant Success Manager - Inside

Payments Strategy Manager/Director

NetSuite Administrator

Restaurant Success Analyst

Senior Manager, Market Insights & Strategy

Data Engineering Manager/Senior Manager

Systems Solutions Architect

Load 10 more jobs25 jobs at Toast

Customer Engineer - Level 2 Support

Vestmark, Inc.
Greater Boston Area
15 hours ago
+40
As a Customer Engineer on our Production Support Level 2 team, you will be responsible for developing an in-depth technical understanding of the VestmarkOne platform. Your goal will be to use that knowledge to troubleshoot and provide solutions for client issues in a timely manner, while ensuring feedback is given to the engineering team to further improve the product. This position requires strong troubleshooting, technical, organizational, and communication skills. The Customer Engineer will work both independently and in collaboration with peers and others, to analyze, research, and resolve issues in an efficient manner. In addition to issue recovery, essential aspects of this role involve root cause identification, documentation of issue recovery procedures, and cross training others to help improve issue prevention. You will utilize several tools (database, client configs, logs, etc) to collect a picture of the problem and identify the solution.

IT Service Desk

Simply Business
Greater Boston Area
1 day ago
+31
Provide technical support to end-users within the company User account support Resolving software errors Installing and updating software. Adding new employees to the system. Create user accounts. Setting up email accounts. Installing and replacing hardware, and training end-users. Handle employee termination. Removing them from the system. Wiping computer and disabling accounts. 

Office Coordinator

Forward Financing
Greater Boston Area
1 day ago
+43
We are looking for an Office Coordinator to join our People & Culture (“P&C”) team. Manning reception, you will be the welcoming presence of Forward Financing. Behind the scenes, you’ll assist with keeping the office running, directing any incoming inquiries to the right person(s), keeping all of the necessary supplies, snacks/ beverages stocked, and working on various other projects to ensure our office is the best place to work and visit.

IT Risk Advisory Analyst

LogicManager
Greater Boston Area
1 day ago
+17
We are currently seeking a candidate experienced in IT Auditing or Risk practices. This role will become an expert in understanding the operational and security policies, procedures, and processes that need to be in place for organizations to have a successful and effective IT risk and governance program. Duties of the IT Risk Advisory Analyst include assisting with content development, developing and managing various security-related databases, consulting with customers, and training other advisory analyst team members on best practices.

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