Boston Tech Jobs and Startup Jobs

17

CRM Associate

Drizly
Greater Boston Area
1 day ago
+33
In this CRM Associate role, you will be an integral part of the Marketing CRM team, responsible for ad hoc weekly campaigns via email, push, in-app messaging, app inbox, and browser notifications. You will also assist with lifecycle campaigns and tasks across all four of Drizly’s customer types: consumers, corporate consumers, retail partners, and suppliers. You will support the Director of CRM to launch new notification channels and segment and personalize across current campaigns. You’ll have an eye toward goals, tracking process and helping iterate to achieve stronger performance, so you’ll need to be comfortable and conversant in reporting, analysis, and testing. You’ll be part of the team creating memorable and relevant experiences for Drizly’s most important asset, our customers. Through those experiences, we hope to continue being a part of our consumer’s lives in the longterm via retention.

Customer Success Representative

edX
Cambridge
1 day ago
+39
Triages and manage new and existing customer requests through Zendesk ticketing system. Develops deep understanding of edX course catalog to assist with catalog curation requests. Supports onboarding new customers onto the edX platform. Supports sales and account management through the procurement process and catalog curation. Identifies and synthesizes local market trends, based on customer and stakeholder interactions and feedback. Thinks creatively and systematically to help improve operational processes.

Senior Client Partner, Brand Advertising

Unity Technologies
Remote
2 days ago
+55
As a Senior Client Partner for Brands, you will be responsible for growing Unity Ads’ presence within the Midwest, focusing on driving revenue from major advertisers, brands, and agencies. This unique and exciting position will enable you to define the future of Unity’s massive ad business and work closely with Unity product, marketing, account management, and operations to ensure successful delivery and renewal of advertising campaigns. This role will be remote, based out of Chicago or Detroit. 

Workplace Experience Coordinator

Business Intelligence Analyst, Customer Experience

Drizly
Greater Boston Area
5 days ago
+33
We are looking for someone to build the future of customer and retailer experience at Drizly. This person will support and optimize existing customer service processes, as well as collaborate on the future product roadmap. This role will be responsible for covering the entirety of pre- and post-order issues that can occur on Drizly, from inventory stockouts, internal or technical Drizly mistakes, customer issues, and store/courier errors. They will incorporate diverse 3rd party data sets (Zendesk, Humanity, Zenefits) with Drizly internal data.

SEO Analyst (Contract)

edX
Cambridge
5 days ago
+39
Analyzing data patterns using Microsoft Excel. Should be comfortable with VLOOKUPs, Pivot Tables, and more. Implementing on-page SEO changes including copy updates, title tags, and meta name descriptions through our CMS. Adding basic code to the website to create internal links. Tracking performance with before and after results to share with the Marketing team. Competitive analysis looking for keyword gaps that could be areas of opportunity for edX. Running bi-weekly Screaming Frog reports to detect any SEO issues on the site.

Partner Marketing Manager

edX
Cambridge
5 days ago
+39
edX seeks a Partner Marketing Manager to enable and inspire our university and industry partners. Working with internal and external stakeholders, the Partner Marketing Manager will develop and execute specific partner marketing programs. This position will maximize the scale and impact of our partner relationships by driving partner awareness and supporting the adoption of edX’s strategic initiatives, such as new product lines (credentials), business strategies (e.g., subscription model), and content acquisition priorities. Working in close collaboration with our Partner Success, Product, and Partnerships teams, this role reports to the Director of Enterprise Marketing.

Virtual Customer Success Manager- Bilingual

Skillsoft
Remote
5 days ago
+27
Accountable for enabling success throughout the customer lifecycle using Skillsoft consulting best practices and methodologies, to drive renewal and growth outcomes for designated customer accounts as assigned by the Manager. Responsible for overall management of relationships and projects and is the main point of contact for the account team and the customer. Establishes relationships with stakeholders and mobilizers across the customer organization and enlists and manages internal Skillsoft resources including Client Service Consultants, Services, Technical Resources, and others throughout the lifecycle as needed. Responsible for planning and driving ongoing account strategy (including setting account goals and priorities). Conduct annual customer reviews of overall account health including benchmarking and best practices. Achieve annual certification in the use of Skillsoft methodologies, models and tools used to drive customer success, renewals and growth. Responsible for customer monthly license consumption reporting and quarterly data analysis providing solution findings and trends. Responsible and accountable for the customer Account Health Record, keeping details current and meeting established goals. Responsible for entering key customer activities into Salesforce on a regular basis. Responsible for pursuing strategic alignment opportunities throughout the customer organization.

Customer Success Manager - Compliance Solutions

Skillsoft
Remote
5 days ago
+27
Manage a portfolio of compliance clients ensuring customer retention and high satisfaction with Skillsoft. Own overall relationship with assigned clients, which includes increasing adoption, ensuring retention, and holistic customer satisfaction. Drive customer interaction across the business to ensure adoption of products, positive NPS (net promoter scores). Manage projects and on-going support issues, reference-ability, strategic and quarterly business planning. Team with Customer Sales Directors to ensure high dollar over dollar renewal rates during both expire and auto renewal anniversaries. Enable success throughout the customer life cycle and ensure best practices and methodologies that will drive renewal and growth outcomes for designated customer accounts. Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products and services. Plan and drive ongoing account strategy working with clients to establish critical goals, or other key performance indicators, and aid the customer in achieving their goals. Develop up-sell opportunities.

Digital Campaign Manager

Skillsoft
Greater Boston Area
6 days ago
+27
The Digital Campaign Manager will not only translate product priorities and campaigns into go to market plans but will act as the internal voice of the customer. This individual will understand the customer needs and motivations and make sure our activities and campaigns add value to every stage of the buyer journey. The Digital Campaign Manager will be an expert on buyer persona and motivations while delivering on the customer centric promise.

Social Media Manager

Drizly
Greater Boston Area
1 week ago
+33
Who we are Drizly is the world’s largest alcohol marketplace and the best way to shop beer, wine and spirits. Our customers trust us to be part of their lives – their celebrations, parties, dinners and quiet nights at home. We are there when it matters - committed to life’s moments and the people who create them. We partner with the best retail stores in over 1200 cities across North America to serve up the best buying experience. Drizly offers a

B2B Brand Marketing Manager

Drizly
Greater Boston Area
1 week ago
+33
In the B2B Brand Marketing Manager role, you will be an integral part of the brand and marketing team at Drizly, responsible for the marketing strategy and messaging for the Retailer side of the business. Your goals will be to build Drizly’s thought leadership within the bevalc industry, drive retailer leads, and lead Drizly’s retailer brand and sales enablement efforts. You will support the director of brand in building out an impactful and effective inbound, PR, and events strategy. This is a critical role in expanding the Drizly network and realizing Drizly’s mission of becoming synonymous with alcohol. 

Senior Manager, Product Marketing

edX
Cambridge
1 week ago
+39
edX seeks a driven product marketer to fuel our rapidly growing Master’s Degrees business and scale our innovative MicroMasters programs Product Line while working in a dynamic, mission-driven organization. Reporting to the Director of Product Marketing, the Senior Manager, Product Marketing will drive and develop strategies to attain individual degree lead and enrollment targets as well as create a vision of what each portfolio/product line needs to succeed. The ideal candidate is an action-oriented self-starter who is able to problem solve and work through ambiguity, crafting innovative strategies and solutions to drive product line performance. Whomever fills this role will manage a team of two direct reports today and plan for team expansion as the businesses scale.

Manager, Business Intelligence

Skillsoft
Greater Boston Area
1 week ago
+27
· Regular evaluation of implemented tools for investment productivity and effectiveness. Continually assess functional capabilities vs. other tools in market and opportunities for enhancing existing or introducing new tools. · Evolve the existing landscape of reporting through developing new leadership level dashboards and presentations with consistent look and feel within the bounds of our brand. · Provide thought leadership and data journalism mentorship to other analysts. · Build and maintain the distribution of push reporting and self-service data products for all levels of the organization, enabling seamless access to information. Ensure federation of data assets while maintaining appropriate privacy and information security requirements. · Work with team partners on the architecture and supporting data structure to guarantee high-performance, scalable reporting solutions. Routinely assess reporting performance, intercepting impacts from technical changes and guaranteeing customer satisfaction. Define and manage SLA metrics to track the availability and quality of reports and dashboards.

Senior Data Analyst, Programs

edX
Cambridge
1 week ago
+39
Support the day-to-day analytical needs of a cross-functional product development team. This includes assessing business opportunities, developing success metrics, designing and analyzing experiments, and building statistical models using large data sets. Identify, implement, and drive adoption of analytics-based solutions to business problems. Provide statistical support across all departments and for end customers. Mentor other team members. Innovate new ways data science can be used to support the organization and its mission.

Strategy and Pricing Analytics Manager

Skillsoft
Greater Boston Area
2 weeks ago
+27
The Manager, Strategy and Pricing Analytics will be an important member of Skillsoft's Strategy Team, which is responsible for strategic decisions that grow and transform the business, establish strategic partnerships, deploy new products and achieve corporate strategy goals. The Manager, Strategy and Pricing Analytics will be responsible for evolving our analytic capabilities, uncovering and driving insights into the business, and working cross-functionally to drive the Strategy Team's goals. This role will be critical to our success, playing an active part in shaping our strategic intelligence capabilities, approach to serving our internal business partners, and the outputs we deliver. In achieving these goals, this role will work across the organization both in terms of functional area and seniority level. The work will comprise both individually driven analytic projects and more cross-functional team driven projects. This is an opportunity to truly shape how relevant data and analytics are created, managed and purposed to directly impact our strategic goals around strategy, packaging and pricing.

Senior Marketing Manager

Examity
Newton
3 months ago
+11
Reporting directly to the Senior Director of Marketing, you’re both strategic and hands-on. You can see the big picture, yet you skillfully manage projects from concept to completion. You thrive when working independently to create programs that not only drive leads but also educate and delight our clients. Above all, you have a “get-stuff-done” attitude, bringing positivity and passion to your work every day. And it’s contagious. 

Machine Learning Engineer

Examity
Newton
5 months ago
+11
We are looking for an experienced machine learning engineer or data scientist with strong developer skills. The Machine Learning Engineer will apply a broad knowledge of AI and ML techniques to design and implement authentication, proctoring and automation solutions across the Examity product line. As part of a fast-growing and innovative team, you will apply creativity to solve technical challenges.

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