Boston Tech Jobs and Startup Jobs

52

Senior Manager of Client Success

Panorama Education
Greater Boston Area
21 seconds ago
+47
We’re looking for a Senior Manager to work directly with the Head of Districts & Schools in our organization’s high volume segment to ensure all clients have an exceptional experience partnering with Panorama. This role will collaborate with their team of direct reports to scale delivery in a hyper-growth environment and strengthen impact across the client base. Objectives include supporting CSMs in delivering value, maintaining client health, and ensuring revenue renewal and expansion. You will serve as a coach and mentor with a laser focus for the team members you manage, helping our team embrace continuous improvement and get better on a weekly basis. You will support the team in learning our product, removing barriers to success, and building skills to better serve our clients. In addition, you will be a thought leader who can take charge and own key pieces of the Districts & Schools strategy.

Leadership Development Program

Examity
Newton
1 day ago
+11
Starting once again this year in June 2020, the Leadership Development Program is Examity’s thirteen-month experiential initiative that delivers invaluable on-the-job training to qualified candidates in all facets of the business, including client implementation/data integration, account management, marketing strategy, and business development. Upon program completion, participants will have the opportunity to transition into a specialist role

Senior Research Scientist- WAH Nationwide

Humana Studio_h
Greater Boston Area
1 day ago
+47
The Senior Research Scientist develops an understanding of complex number systems, proves theorems, and applies mathematical, statistical and epidemiologic principles to identify trends, variable associations, and cause-effect relationships in data sets. Participates in the preparation of comprehensive documented observations, analyses and interpretations of results, including technical reports, summaries, protocols, and quantitative analyses. Participates in publication of study results in peer reviewed publications and presentation of the same appropriate conferences an forums. Begins to influence department’s strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

Data Scientist 2

Data and Reporting Professional 2

Senior Data Scientist -Behavioral Economics

Associate Director, Data Science (with Consumer Marketing experience)

Senior AI/ML Engineer (Experience Center)

Senior Data Scientist, Analytics Platform as a Service

Cisco Wireless Senior Network Engineer (remote virtual work at home eligible)

Manager, Telecomm/Voice Engineering-Avaya(remote virtual home office eligible)

Large Employer Actuary

Sr. Software Engineer - AI/ML-1

Lead Enterprise Architect

Senior Business Intelligence Engineer

Director, Contact Center Infrastructure Operations

Senior Data Engineer (Cognitive/Machine Learning)

Lead Data Scientist

Senior Storage Engineer (home office / remote / work from home) eligible

Senior Cloud IAM Engineer

Actuary, Market Support - Employer Group Market Risk Management

Senior Data Scientist

Cloud Data Engineer

Senior Systems Engineer - ServiceNow

Lead Cloud Cyber Security Operations Engineer (virtual remote home office eligible)

Principal Data Scientist

Lead Enterprise Architect - Public Cloud ( virtual home office remote eligible)

Data Science / Business Intelligence / Informatics

Load 10 more jobs26 jobs at Humana Studio_h

Customer Success Manager, SMB

Skillsoft
Greater Boston Area
2 days ago
+27
Manage a portfolio of small to mid-sized clients ensuring customer retention and high satisfaction with SumTotal Systems. This is done by managing customer interaction across the business to ensure adoption of products, positive NPS (net promoter scores), focus on project and on-going support issues, reference-ability, strategic and quarterly business planning, and working with the Account Managers to ensure high dollar over dollar renewal rates.

Senior Data Analyst, Enterprise

edX
Cambridge
4 days ago
+39
We’re looking for an exceptional business-focused data analyst to drive better decision making across edX and for our partners. As a Sr. Data Analyst on the cross-functional Enterprise team, you’ll support our emerging workforce development product, edX For Business, which encourages upskilling and reskilling in the workplace.  This is an opportunity to create tremendous business value as we build a world-class data team. You will build reports and conduct analysis to enable cross-functional teams and influence decisions across the organization. Improving the use of data is one of edX’s top strategic priorities. Your work will have a major and highly visible impact on our mission of providing high-quality education to everyone, everywhere.

Operations Coordinator

Panorama Education
Greater Boston Area
4 days ago
+47
We are looking for a motivated team member who genuinely enjoys excelling in the world of internal employee customer service. This is a great opportunity for someone looking to build work experience in customer service and/or operations, or for an individual who wants to learn more about working in a tech start-up environment. We are a friendly, hard-working team that takes pride in helping our colleagues to be as effective as possible. Our ideal candidate will go above and beyond to make sure our team members feel supported in the office, takes pride in getting the details right, works efficiently and effectively, and is solutions-oriented. As a member of our Operations team, you will help lead day to day office operations, impact our culture via company-wide events, and be the first team member candidates and visitors speak with when they arrive at our office. As one of the most visible team members in the company, you’ll develop meaningful partnerships with colleagues on all Panorama teams, and be a valued team member of a mission-driven technology company at an exciting time in its history. 

Healthcare Data Analyst

Cricket Health
Cambridge
5 days ago
Cricket Health’s Data Analyst will report directly to the Data Team Lead. The Data Analyst will work closely with our payor and provider partners to understand their healthcare data assets and communicate key insights directly to internal and external stakeholders. In the short term, the Data Analyst will help our customers quantify the potential savings from Cricket’s clinical interventions, taking into account each partner’s unique membership profile such as Chronic Kidney Disease (CKD) prevalence and baseline dialysis costs. Over time, emphasis will shift towards building data visualization dashboards, understanding how patients interact with the Cricket platform and care team, and automating data pipelines for partner implementations. We are looking for someone who is passionate about healthcare data analytics, has excellent communication skills, and is a team player. You will be responsible for translating raw, complex datasets into meaningful insights that will help Cricket make critical business decisions and improve patient lives.

Principal Analyst, Business Analysis

Skillsoft
Greater Boston Area
5 days ago
+27
Exploit the value of enterprise information and gather insights about how our businesses are performing, and how they can improve - identify opportunities for further growth. Lead monitoring and analysis for various our Sumtotal product line. Partner with functional leads to tease out the 'so what' from the data, and help frame the 'what do we do from here' storylines with a focus toward business strategy and results. Identify growth opportunities, evaluate their potential impacts, and assess the level of effort needed to implement each initiative in order to maximize Skillsoft's ROI. Uncover deep insights about learner and customer org engagement and collaborate with product, customer success and marketing to increase the engagement points for our users. Analyze retention, and its main drivers – develop strategies to increase retention and upgrades across the various customer and GTM segments. Financial modeling and forecasting – understand drivers of revenue and order intakes, LTV and CAC for learners and clients, and leverage those insights to extend the LTVs and lower the CACs.

Customer Support Specialist

Lose It!
Greater Boston Area
6 days ago
+32
Mastery of product knowledge for entire Lose It! family of products (iOS app, Android app, Challenges app, embodyDNA). Delivering accurate and timely responses to customers over multiple channels (email, chat, App Store reviews). Clearly identifying, reproducing and logging bugs / product oversights. Detecting trends in customer issues and escalating appropriately. Updating processes and workflows in Zendesk using automations, triggers and macros. Guiding junior members of the team in their approach to customer care. Identifying opportunities for improvement, both for our team and our processes and the Lose It! suite of products.

Clinical Services Director

Kyruus
Greater Boston Area
5 days ago
+36
You’ll work across the company to ensure that the clinical voice is present with our internal teams and you’ll externally interact with clinical leaders and administrators to ensure adherence to best practices. You’ll have access to our client data, use our testing and production environments, and manage projects using Smartsheet. You’ll create, document and maintain a continuously improving process for the engagement of clinicians and the achievement of adequate levels of clinical keyword configuration and well configured providers. You’ll be the main clinical contact for a portfolio of customers and work with them to ensure optimal clinical configuration to support both the internal well configured customer goals as well as the search experience goals of the customer. You’ll manage customer clinical implementations through discovery of clinical strategy, determining configurations for clients, and resourcing as appropriate. You’ll develop new customer and prospect engagement opportunities, particularly around case studies and webinars stemming from clinical perspective. You’ll engage with clinical executives across our customer base, act as SME around Clinical Services as a key differentiator of our company.

Staff Accountant

Examity
Newton
6 days ago
+11
Examity, the world leader in online test integrity and the fastest-growing Edtech company in the United States, is looking for a dedicated Staff Accountant to join the growing team in our Newton, MA location. Position Overview As the Staff Accountant, you’ll collaborate with other accounting and finance professionals at Examity to help ensure no number goes uncounted. The Staff Accountant will balance budgets and precise reconciliations,

VP of Real Estate & Center Development

Cricket Health
Cambridge
6 days ago
Cricket Health is looking for a driven leader to be our VP of Real Estate & Center Development to oversee all pre-development, development, construction and maintenance of our innovative kidney health centers and corporate offices. This is a critical role for Cricket Health as we embark on an ambitious growth plan. We are looking for candidates with deep experience in real estate as well as strong communication, team leadership and project management skills. We are looking for someone that is a self-starter, that has good attention to detail and that can build our real estate development, and construction management capabilities from the ground up. You will be responsible for recruiting an all-star team to execute on our company’s vision. The ideal candidate will thrive in a fast-paced environment. This role will report to the Chief Financial Officer.

Business Operations Manager

Cricket Health
Cambridge
6 days ago
We are seeking a passionate, strategic, and analytical Business Operations Manager to join our team in Cambridge, MA. You will be responsible for strategic initiatives across all of Cricket Health, with a focus on product and operations. The ideal candidate will have strong communication and analytical skills, will feel comfortable working cross-functionally and approaching problems in a data-driven and strategic way. This role will report to our Business Operations Lead.

Senior Data Scientist, Engagement

edX
Cambridge
6 days ago
+39
Identify, implement, and drive adoption of analytics-based solutions to business problems. Provide data and analysis to support decisions across all departments and for end customers. Influence decisions at all levels of the organization, including presenting findings to senior leadership. Perform quantitative research on large data sets. Mentor other data scientists, analysts, and engineers, and provide scientific support across all departments. Guide and potentially participate in the software implementation of data products. Innovate new ways data science can be used to support the organization and its mission.

Product Support Specialist

Ellevation Education
Greater Boston Area
6 days ago
+43
We are looking for our next Product Support Specialist to join in our mission to provide top-notch support to our partners. The Product Support team works closely with educators, administrators, and other district stakeholders to help students succeed. We listen, teach, problem-solve, and think critically to ensure that our partners are able to maximize their use of Ellevation. As a team, we work every day to build efficiencies and scale our knowledge for our growing user base. We are looking for:

Sr. Technical Support Engineer

Abacus Insights
Greater Boston Area
6 days ago
+35
Our Customer Success team is looking to bring on an experienced Senior Technical Support Engineer. If you are interested in being an early founding member of a team that is absolutely critical to the overall success of our company, this is a position for you. As a founding member of the team, you will be responsible for all of our customer environment’s and helping to operate our platform with a software engineering focus.

Software Support Engineer

Panorama Education
Greater Boston Area
1 week ago
+47
Join the Engineering team as a Support Engineer, specializing in helping our clients and colleagues get the most value out of Panorama’s Platform. Work closely with our Client Success team to solve the challenges of implementing Panorama in a variety of districts. Get your hands dirty debugging underlying technical problems. Learn the ins and outs of our product to not only provide technical guidance but to help coach and teach teammates who are learning the product as well. Help our growing support team measure, understand, and optimize our existing engineering support process. Identify and prioritize tools and features to make using Panorama easier and more effective for all of our clients. Assist with the implementation of application monitoring and alerting to better serve our internal and external clients.

Data Engineer

Cricket Health
Cambridge
1 week ago
Cricket Health’s Sr. Data Engineer will report directly to the Data Team Lead and will serve as a critical bridge between the Data Team and Cricket’s Engineering team. The Sr. Data Engineer will be tasked with designing, developing, testing, deploying, and operating Cricket’s data lake / warehouse. From a data perspective, Cricket’s key differentiator will be rooted in our ability to bring together and analyze complex, disparate data sources quickly and accurately. We are looking for a true technologist - the hybrid builder / leader - to paint the vision and lay the groundwork for the central data repository that will become the backbone of Cricket’s mission to improve care for patients suffering from kidney disease. The Sr. Data Engineer will also champion the democratization of information within Cricket by owning metadata management, implementing HIPAA compliant access controls, and standing up our data visualization capability alongside product managers, data engineers, data analysts, and clinicians. We are looking for someone who is passionate about improving healthcare, wants to “do right” by patients and providers, cares deeply about data quality, and can build data pipelines “now” and build a team over time. As the arbiter of “truth” within Cricket, all cross-functional C-suite executives will be downstream stakeholders of your work including Cricket’s sales, engineering, product, finance, and medical leaders.

Machine Learning Engineer

PathAI
Greater Boston Area
1 week ago
+21
You will have the opportunity to work in a company culture that puts employees first, is relaxed but focused and hard-working. Every PathAI employee is a contributor to our mission to pioneer better patient care by providing the best, most innovative deep learning tools to biotech, pathologists, clinicians and healthcare organizations. You will work alongside leading innovators in the field of deep learning and medicine, and play a critical role in algorithm development.

Administrative Assistant

PathAI
Greater Boston Area
1 week ago
+21
Manage calendars and prioritize meetings and calls for leadership team. Manage travel itineraries. Assist with scheduling office meetings and events (board meetings, all-team meetings etc.). Assist in executive team expense reporting. Assist in preparing internal and external corporate documents. Support operations team with additional duties as assigned. Support recruiting processes and scheduling, providing lunch, and ensuring a smooth candidate experience. Cover front desk duties as needed. Perform general administrative tasks including mailings, emailing, scanning, filing, printing, preparing and sharing presentation materials. Serve as main point of contact for employees including meeting room logistics. Assist in keeping shared spaces neat.

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