Mid Level Boston Startup and Tech Jobs

2

AI Support Engineer

DataRobot
Greater Boston Area
1 day ago
As a Customer Support Engineer, you will take the lead in working with Cloud and Enterprise accounts handling the issues raised through the ticketing system (Zendesk). You will triage and troubleshoot incoming requests, keep the customer informed and engage engineering as needed. On a daily basis you will enjoy collaboration with the top data scientists. Questions related to user account management, application usage and platform operations. 

Sales Engineer

Examity
Greater Boston Area
1 month ago
+11
Reporting to the Business Development & Retention Manager, the Sales Engineer will assist the business development teams in a pre-sales role, helping to manage and close new business opportunities. In addition, this role will partner with the engineering team to convey requirements and technical options for clients and partners. Finally, the Sales Engineer will assist in educating Examity employees, partners, and new product users on our solution. 

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