Boston Tech Jobs and Startup Jobs

3

AI Support Engineer

DataRobot
Greater Boston Area
1 week ago
As a Customer Support Engineer, you will take the lead in working with Cloud and Enterprise accounts handling the issues raised through the ticketing system (Zendesk). You will triage and troubleshoot incoming requests, keep the customer informed and engage engineering as needed. On a daily basis you will enjoy collaboration with the top data scientists. Questions related to user account management, application usage and platform operations. 

Pre-sales Engineer

Immersive Labs
Greater Boston Area
3 weeks ago
+34
Engage with sales teams and partner with customers to understand their needs, define requirements and demo the technical aspects of the platform. Meet with prospective customers, to understand their technical requirements. Plan and manage product proof of concept efforts. Drive user adoption across a variety of use cases. Help upskill new staff on the technical aspects of the platform and on cyber security in general. Collaborate with the content team to produce multi-format content utilising various teaching methods; written, exercises, questions and gamification.

Sales Engineer

Examity
Greater Boston Area
2 months ago
+11
Reporting to the Business Development & Retention Manager, the Sales Engineer will assist the business development teams in a pre-sales role, helping to manage and close new business opportunities. In addition, this role will partner with the engineering team to convey requirements and technical options for clients and partners. Finally, the Sales Engineer will assist in educating Examity employees, partners, and new product users on our solution. 

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