Boston Tech Jobs and Startup Jobs

3

Sr. Security Solutions Engineer (Post-Sales)

Threat Stack
Greater Boston Area
1 week ago
+31
Maintain extensive knowledge of Threat Stack’s Cloud Security Platform and offerings. Partner with the Customer Experience team to define customer requirements, use-cases, and business objectives to drive customer adoption and growth. Manage and accelerate technical implementation through deployment, system configuration, and Platform enablement. Provide consultative insights on identified risk, security implications, and best practices to promote security awareness and drive overall risk reduction throughout the partnership. Capture feature requests and general feedback to share with Product Management, Engineering, and Marketing teams. Effectively lead solution demonstrations for executive level and technical customers to support customer renewals and expansion opportunities. Work in a collaborative environment and provide guidance to direct team members and other business units. Remain abreast with new technologies, emerging threats, and trends related to Information Security and DevOps.

AI Support Engineer

DataRobot
Greater Boston Area
1 week ago
As a Customer Support Engineer, you will take the lead in working with Cloud and Enterprise accounts handling the issues raised through the ticketing system (Zendesk). You will triage and troubleshoot incoming requests, keep the customer informed and engage engineering as needed. On a daily basis you will enjoy collaboration with the top data scientists. Questions related to user account management, application usage and platform operations. 

Sales Engineer

Examity
Greater Boston Area
2 months ago
+11
Reporting to the Business Development & Retention Manager, the Sales Engineer will assist the business development teams in a pre-sales role, helping to manage and close new business opportunities. In addition, this role will partner with the engineering team to convey requirements and technical options for clients and partners. Finally, the Sales Engineer will assist in educating Examity employees, partners, and new product users on our solution. 

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