Boston Tech Jobs and Startup Jobs

7

Client Services Manager

Interactions
Greater Boston Area
2 hours ago
+23
Act as primary application contact for client and establish strong partnership with stakeholders within client organization. Ensure that client application issues are dealt with an efficient manner; inform management staff of any problems that may arise. Manage adherence to client and internal application business case metrics and profitability. Manage intake of client requests related to application revisions, extensions, and improvements. Develop and drive client application roadmap for continuous improvement, as well as short & long-range application enhancements. Facilitate continuous improvement activities for clients including regular call reviews, data coordination, analysis and presentation to clients. Work closely with the design and application development teams to keep abreast of application changes to identify potential issues and/or opportunities within or related to the client. Communicate opportunities for account growth and new business, involving Account Management Director and or VP. Facilitates client status reporting and reviews including:  call reviews, action logs, monthly account reviews, and periodic business reviews.

Client Services Manager

Client Services Manager

Account Manager

The Predictive Index
Greater Boston Area
2 days ago
+21
The Customer Success Manager will be the PI expert and bring the power of PI to our clients. They will use their relationships to manage and grow direct accounts for PI. This will include launching clients on our software, coordinating training with a local Certified Partner, and ensuring the client is actively using the system. This role is ideal for an individual who has the ability to grasp overall strategy while executing on specific tasks and projects at once.

Customer Success Manager

The Predictive Index
Greater Boston Area
5 days ago
+21
The Customer Success Manager will be the PI expert and assert the power of Talent Optimization to our customers. They will develop dynamic lasting relationships to manage and grow direct accounts for PI whilst enabling their customers to optimize their talent effectively. This will include driving customer objectives, supporting software utilization, and handling training with local Certified Partners. The ideal candidate will have the ability to understand and solve individual business challenges with confidence, while executing on specific tasks and projects at once.

Account Manager (Lead Recruiter)

Percy
Greater Boston Area
1 week ago
Manage all communication with existing clients. Maintain responsibility for the health of client relationships. Coach team members to increase our recruiting efficiency. Provide support for the acquisition of new clients. Provide broad support and leadership across our organization. Travel up to 3 days per week (as needed).

Business Development Representative (BDR)

Percy
Greater Boston Area
1 week ago
Hi! We're Percy, a next generation staffing firm that sits at the nexus of HR/tech and recruiting. With a mission to humanize the hiring process, we leverage home-grown technology and skilled recruiters to provide “white-glove” service for both the candidates we support and the clients we serve. We focus on building long-term relationships with companies that have high-volume and ongoing recruiting needs, which allows our business model to share

Customer Engagement Specialist

The Predictive Index
Greater Boston Area
1 week ago
+21
The Customer Engagement Specialist is an entry role into the world of the customer. This role is focused on the customer and setting them up for success. You will be working closely with the Customer Success team to drive customer retention, adoption, expansion and customer satisfaction. You will be proactively engaging customers to help guide them through the full PI experience; driving product adoption and providing value-added information. This includes partnering with the Customer Success Managers to host customer kickoff calls, monitor feature adoption, aid with online training sessions and preparation, and ensure a frictionless renewal and upsell process for customers.

Business Development Representative

CloserIQ
Greater Boston Area
1 month ago
+13
- 1+ years of sales or related experience - A strong desire to learn and succeed in tech sales - Comfortable on the phone, and happy to handle objections - Strong email writing skills and has the ability to learn quickly and adapt to change

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