Boston Tech Jobs and Startup Jobs

23

Recruiter

Percy
Greater Boston Area
4 hours ago
Calling all current and/or aspiring Recruiters!    Are you looking to play an integral role in the growth of a dynamic, profitable, and mission-driven start-up? If so, please read on...   Who (or what) is Percy?   Percy is a next generation recruiting firm that sits at the nexus of HR/tech and recruiting. With a mission to humanize the hiring process, we leverage proprietary technology and skilled recruiters to provide “white-glove” service

Sr. Director, Head of Partner Success

edX
Cambridge
1 day ago
+39
The role reports to the Vice President of Education Services. As a senior member of the group’s management team, you will also work in close collaboration with leaders and key groups across edX including content strategy, marketing, partner operations, and product delivery. 

Customer Success Systems Administrator

Klaviyo
Greater Boston Area
1 day ago
+44
The Mission of the Customer Success Systems Administrator will be to drive the effectiveness and efficiency of our Customer Success team through effective implementation of tools such as Gainsight, Tableau, Salesforce etc. You will report into the Manager of Customer Operations and partner closely with Success Leadership & Sales Ops to fully understand & optimize our efficiency to provide real-time insights that allow us to quickly adjust our customer success strategy to better support our customers and improve retention.

Channel Customer Success Manager

New Hire Onboarding Specialist

Recruiting Coordinator

Manager of Customer Success - Onboarding (Boston)

Manager, Customer Success (Boston)

Growth Success Manager

HR Leader

Senior Technical Recruiter

Product Expert

Onboarding Specialist (Boston)

Customer Success Engineer

Customer Success Manager (Boston)

Load 9 more jobs13 jobs at Klaviyo

Senior Manager of Client Success

Panorama Education
Greater Boston Area
1 day ago
+47
We’re looking for a Senior Manager to work directly with the Head of Districts & Schools in our organization’s high volume segment to ensure all clients have an exceptional experience partnering with Panorama. This role will collaborate with their team of direct reports to scale delivery in a hyper-growth environment and strengthen impact across the client base. Objectives include supporting CSMs in delivering value, maintaining client health, and ensuring revenue renewal and expansion. You will serve as a coach and mentor with a laser focus for the team members you manage, helping our team embrace continuous improvement and get better on a weekly basis. You will support the team in learning our product, removing barriers to success, and building skills to better serve our clients. In addition, you will be a thought leader who can take charge and own key pieces of the Districts & Schools strategy.

Technical Sourcer

Unity Technologies
Greater Boston Area
1 day ago
+55
Identify and engage diverse, talented and qualified individuals. Build a pipeline of top diverse talent through direct sourcing and using tools like LinkedIn. Qualify potential candidates for technical fit. Collaborate with other sourcers in our other global offices. Work closely with our Recruitment team, as well as with the HR team, Hiring Managers, and other internal teams.

Senior HR Operations Specialist

Relocation & Immigration Specialist

Sourcer

Senior HRIS Analyst, Global Workday

Recruiter

Load 2 more jobs6 jobs at Unity Technologies

B2B Client Success Consultant

Mirakl
Somerville
1 day ago
+29
Manage B2B clients, which are SMEs and large Enterprises, both during the project and run phases. Create tailored monitoring and self-service tools for all our Mirakl clients in North America. Provide tailored recommendations to our clients during their project phase to ensure a successful launch. Collaborate effectively with internal teams to set up powerful reporting and tools. Display strong analytical skills and identify the right KPIs to track. Produce efficient and qualitative self-service tools and content for our clients - remote workshops, webinars, etc.

Recruiting Coordinator

Grubhub
Greater Boston Area
2 days ago
+32
The Recruiting Coordinator is an integral partner in managing recruiting activities, leading operational initiatives and building candidate relationships. The ideal person will have incredible attention to detail, great customer service skills and an ability to manage a high volume of tasks.

People Partner

Leadership Development Program

Examity
Newton
2 days ago
+11
Starting once again this year in June 2020, the Leadership Development Program is Examity’s thirteen-month experiential initiative that delivers invaluable on-the-job training to qualified candidates in all facets of the business, including client implementation/data integration, account management, marketing strategy, and business development. Upon program completion, participants will have the opportunity to transition into a specialist role

Customer Success Manager, SMB

Skillsoft
Greater Boston Area
3 days ago
+27
Manage a portfolio of small to mid-sized clients ensuring customer retention and high satisfaction with SumTotal Systems. This is done by managing customer interaction across the business to ensure adoption of products, positive NPS (net promoter scores), focus on project and on-going support issues, reference-ability, strategic and quarterly business planning, and working with the Account Managers to ensure high dollar over dollar renewal rates.

Senior Technical Recruiter

Chewy
Greater Boston Area
1 week ago
+45
Chewy is looking for a Senior Technical Recruiter to join our team in Boston, MA. This individual will partner with key stakeholders to identify top talent for our rapidly growing e-commerce business. This role acts as a full-cycle recruiter who understands how to source quickly and creatively, while always keeping the candidate experience top of mind. Senior Technical Recruiters are responsible for owning stakeholder relationships and strategically partnering with the business to drive hiring needs. Chewy offers an incredible product offering surrounded by exceptional employees, and you'll be one of the key players in continuing our pattern of success by finding and hiring the best talent as we expand our IT footprint.

Manager, Talent Acquisition Operations

Technical Sourcer

Campus Recruiter

Associate Director, HR Business Partner

Load 1 more jobs5 jobs at Chewy

Manager, Customer Success Operations

PlacePass
Greater Boston Area
1 week ago
+36
Overview: As Manager of Customer Success Operations at PlacePass, you will be responsible for the performance of our small but mighty Customer Success organization. You will come to us with a passion for, and strong track record of, working cross-functionally at senior levels to develop data-driven processes and insights that measurably improve performance in a complex fast-growing environment, while also having the tools, knowledge, and

Partnership Associate

NeighborSchools
Greater Boston Area
1 week ago
+10
1. Provide Exceptional Customer Success: you’ll work 1:1 with NeighborSchools partners every day as they launch & grow their new home daycares. You’ll become an expert in every aspect of home daycare & small business management, and you’ll be there to support our partners every step along the way. 2. Collaborate with Partnership Managers: you’ll research, identify & contact high-potential child care experts. You’ll continually think of new & creative ways to introduce NeighborSchools to potential partners, and will directly contribute to our expansion throughout Massachusetts & beyond. 3. Do the Needful: as an early-stage startup, opportunities and responsibilities can shift quickly. Every week you’ll work with leadership, marketing, and engineering to continually improve our product and service, and will adapt quickly and embrace change as we expand our focus, refine our processes, and grow our team.

Professional Learning Manager

Panorama Education
Greater Boston Area
1 week ago
+47
Design and deliver custom, in-person and/or virtual learning experiences for diverse groups of participants (classroom teachers, school leaders, system-level leaders, parents). Help shape a vision for the future of Panorama’s Teaching and Learning offerings, including collaborating on the design and delivery of new workshops. Partner with Services and Account Management team members to understand client needs and design and deliver training and support opportunities to meet those needs. Create and deliver experiences, resources and tools that move Panorama users from seeing data to acting on it; work closely with product and engineering teams to integrate key concepts, frameworks and approaches into Panorama’s standard product offering. Collaborate with the Product Support team to manage the ongoing development of Panorama’s resource library and other content sources for all clients. Be an evangelist internally and with our clients for using data to measure, understand, and act in the areas most critical to radically improving student outcomes.

Director of Operations, Client Success

Panorama Education
Greater Boston Area
1 week ago
+47
Our ideal candidate is obsessed with creating an unparalleled client experience and delivering value to customers -- you understand that the foundation of Panorama’s long-term success is our clients and the impact we enable them to achieve. We’re looking for a proven strategic thinker, project manager, and culture builder -- you love creating, communicating, and iterating thoughtful processes to empower and scale high-performing teams. The Director of Operations will report to the VP of Client Success and sit on the Client Success Leadership Team. The CS team is currently 60 people across Account Management, Services, Support, and Teaching & Learning, and we expect continued team growth in the coming years. This role is responsible for building out the Client Success Operations team and initially managing 1-2 direct reports. This role is based in Boston.

Sr. HR Business Partner

Vistaprint
Waltham
1 week ago
+33
At Vistaprint, our HR Business Partners are strategic thought partners and important enablers of the business strategy.  We work closely with leaders to develop and implement people strategies that allow us to attract, develop and retain top talent across a range of operations.  In addition to day-to-day responsibilities supporting the Vistaprint community, the HRBP may take ownership of key wide initiatives, driving projects to completion. This role will have a considerable amount of autonomy, acting as a consultant to management on people related issues.   

Talent Acquisition Consultant

Immersive Labs
Greater Boston Area
2 weeks ago
+34
Recruiting exceptional candidates to join Immersive Labs rapidly growing sales, marketing and customer success teams in the US. Supporting with promoting Immersive Labs employer brand through attending industry and recruiting events. Partner with the hiring manager community to develop and refine an interview process that enhances our assessment quality while optimising the candidate experience. Conduct behavioural based phone and in-person interviews with candidates. Writing creative advertising copy on digital and social media channels. Directly sourcing and engaging future employees in a competitive market telling the Immersive labs story.

Customer Success Manager

EverQuote
Cambridge
3 weeks ago
We are excited to be seeking a Customer Success Manager to join our team! You will be an integral part of our Customer Success team and will be tasked with thinking critically and creatively about how to best support our clients to drive their business success with our support.

Senior Recruiter

Vistaprint
Greater Boston Area
3 weeks ago
+32
Supporting one of the most successful e-commerce companies of all time, the HR organization within Vistaprint is looking for a Senior Recruiter! Our focus is to find and retain world-class talent, whilst delivering an exceptional candidate experience.

Customer Success Manager

Klaxoon
Cambridge
1 month ago
Be the immediate go-to person for your clients and build a strong trusting relationship within a dynamic team. Key responsibilities: - Set up the solution : from the delivery of the product to the mastering of all the features. - Manage customer's requests (functional and technical support). - Make sure your clients receive appropriate advice and support whenever needed. - Track KPIs and make sure that the CQD is respected (Cost/ Quality/Delay)

Functional and Technical User Advisor

Klaxoon
Cambridge
1 month ago
Within the Customer Success team, you are the first contact for day-to-day issues or questions for our end users. Key responsibilities: - Manage customer's requests (functional support on the platform by live chat, emails or incoming calls) - Handle weekly onboarding sessions for any end-user that attends - Proactively reach out to end-users to ensure they are fully aware of the capabilities of the platform - Work with Client Success Manager's

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