Boston Tech Jobs and Startup Jobs

10

Sr. Director, Head of Partner Success

edX
Cambridge
2 days ago
+39
The role reports to the Vice President of Education Services. As a senior member of the group’s management team, you will also work in close collaboration with leaders and key groups across edX including content strategy, marketing, partner operations, and product delivery. 

Customer Success Manager

EverQuote
Cambridge
2 days ago
+41
We are excited to be seeking a Customer Success Manager to join our team! You will be an integral part of our Customer Success team and will be tasked with thinking critically and creatively about how to best support our clients to drive their business success with our support.

Customer Success Engineer

Klaviyo
Greater Boston Area
1 week ago
+44
The support team at Klaviyo is a critical part of our future success. We take the success of our customers incredibly seriously and we are looking for only the best people out there. We are very interested in individuals who have a track record of finding creative solutions to unique problems, and who will thrive in challenging situations.

Product Expert

Channel Customer Success Manager

Growth Success Manager

Customer Success Systems Administrator

Senior Accountant

Manager, Customer Success

Load 3 more jobs7 jobs at Klaviyo

Enterprise Customer Success Manager

Thought Industries
Greater Boston Area
1 week ago
+30
Delivering and communicating ROI for our clients, throughout the customer lifecycle. Being the trusted partner for the customer on use-case and product functionality. Drive retention and growth among our most valuable customers by understanding their business needs and helping them succeed. Collaborate closely with Renewal Managers and Account Managers to support renewals and expansion opportunities. Identify opportunities for customers to act as Thought Industries advocates (e.g. testimonials, case studies). Represent the voice of the customer to inform our sales process and product roadmap. Quarterbacking experiences by various cross-functional teams at Thought Industries, on behalf of the customer.

Staff Accountant

NutraClick
Greater Boston Area
2 weeks ago
The Senior Staff Accountant will be a key hire in the process of building a strong, knowledgeable, service oriented accounting team. This person will work closely with the Accounting Manager and VP of Finance in developing the proper internal controls and educating colleagues of procedures necessary to foster a rapidly growing company.

Staff Accountant

EverQuote
Cambridge
3 weeks ago
+41
EverQuote is seeking a Staff Accountant to join our growing team! The Staff Accountant will assist in the accounting operations of the company by helping us with various general ledger activities while helping to streamline vital accounting practices. We are looking for candidates with an accounting degree and experience in at a high–growth technology forward company. This is an important role with high visibility throughout the organization!

Staff Accountant

Examity
Newton
1 month ago
+11
As the Staff Accountant, you’ll collaborate with other accounting and finance professionals at Examity to help ensure no number goes uncounted. The Staff Accountant will balance budgets and precise reconciliations, possessing meticulous attention to the minor details. They must be capable of working well independently and with a team.

Manager, Customer Success Operations

PlacePass
Greater Boston Area
1 month ago
+36
As Manager of Customer Success Operations at PlacePass, you will be responsible for the performance of our small but mighty Customer Success organization. You will come to us with a passion for, and strong track record of, working cross-functionally at senior levels to develop data-driven processes and insights that measurably improve performance in a complex fast-growing environment, while also having the tools, knowledge, and enthusiasm for rolling up your sleeves and tackling the financial, operational, and managerial aspects of Customer Success at PlacePass. 

Customer Success Manager

Klaxoon
Cambridge
2 months ago
- Set up the solution : from the delivery of the product to the mastering of all the features. - Manage customer's requests (functional and technical support). - Make sure your clients receive appropriate advice and support whenever needed. - Track KPIs and make sure that the CQD is respected (Cost/ Quality/Delay). - Build and obtain customer loyalty and a grow your portfolio. - Ensure that the solution is easy to use.

Functional and Technical User Advisor

Klaxoon
Cambridge
2 months ago
- Manage customer's requests (functional support on the platform by live chat, emails or incoming calls). - Handle weekly onboarding sessions for any end-user that attends. - Proactively reach out to end-users to ensure they are fully aware of the capabilities of the platform. - Work with Client Success Manager's to offer support when needed.

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