Boston Tech Jobs and Startup Jobs

9

Senior Client Partner, Brand Advertising

Unity Technologies
Remote
20 hours ago
+55
As a Senior Client Partner for Brands, you will be responsible for growing Unity Ads’ presence within the Midwest, focusing on driving revenue from major advertisers, brands, and agencies. This unique and exciting position will enable you to define the future of Unity’s massive ad business and work closely with Unity product, marketing, account management, and operations to ensure successful delivery and renewal of advertising campaigns. This role will be remote, based out of Chicago or Detroit. 

Virtual Customer Success Manager- Bilingual

Skillsoft
Remote
4 days ago
+27
Accountable for enabling success throughout the customer lifecycle using Skillsoft consulting best practices and methodologies, to drive renewal and growth outcomes for designated customer accounts as assigned by the Manager. Responsible for overall management of relationships and projects and is the main point of contact for the account team and the customer. Establishes relationships with stakeholders and mobilizers across the customer organization and enlists and manages internal Skillsoft resources including Client Service Consultants, Services, Technical Resources, and others throughout the lifecycle as needed. Responsible for planning and driving ongoing account strategy (including setting account goals and priorities). Conduct annual customer reviews of overall account health including benchmarking and best practices. Achieve annual certification in the use of Skillsoft methodologies, models and tools used to drive customer success, renewals and growth. Responsible for customer monthly license consumption reporting and quarterly data analysis providing solution findings and trends. Responsible and accountable for the customer Account Health Record, keeping details current and meeting established goals. Responsible for entering key customer activities into Salesforce on a regular basis. Responsible for pursuing strategic alignment opportunities throughout the customer organization.

Customer Success Manager - Compliance Solutions

Skillsoft
Remote
4 days ago
+27
Manage a portfolio of compliance clients ensuring customer retention and high satisfaction with Skillsoft. Own overall relationship with assigned clients, which includes increasing adoption, ensuring retention, and holistic customer satisfaction. Drive customer interaction across the business to ensure adoption of products, positive NPS (net promoter scores). Manage projects and on-going support issues, reference-ability, strategic and quarterly business planning. Team with Customer Sales Directors to ensure high dollar over dollar renewal rates during both expire and auto renewal anniversaries. Enable success throughout the customer life cycle and ensure best practices and methodologies that will drive renewal and growth outcomes for designated customer accounts. Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products and services. Plan and drive ongoing account strategy working with clients to establish critical goals, or other key performance indicators, and aid the customer in achieving their goals. Develop up-sell opportunities.

Customer Support Engineer

Tulip
Somerville
1 week ago
+30
We're looking for a Customer Support Engineer to join our Customer Team. In this role you will partner with Tulip’s customers to help guide them on their journey as they apply a new set of digital tools to their manufacturing operations. Your goal will be to build users into power users and aid them in their understanding of the Tulip platform and methodology.

Staff Accountant

NutraClick
Greater Boston Area
1 week ago
The Senior Staff Accountant will be a key hire in the process of building a strong, knowledgeable, service oriented accounting team. This person will work closely with the Accounting Manager and VP of Finance in developing the proper internal controls and educating colleagues of procedures necessary to foster a rapidly growing company.

Customer Success Representative

edX
Cambridge
1 week ago
+39
Triages and manage new and existing customer requests through Zendesk ticketing system. Develops deep understanding of edX course catalog to assist with catalog curation requests. Supports onboarding new customers onto the edX platform. Supports sales and account management through the procurement process and catalog curation. Identifies and synthesizes local market trends, based on customer and stakeholder interactions and feedback. Thinks creatively and systematically to help improve operational processes.

Oracle Cloud Financials Solutions Architect

Perficient
Remote
2 weeks ago
+35
The role of the Solutions Architect is for individuals passionate about identifying and delivering the right Business solution for each client. Our Oracle Business Consultants have a keen Business orientation with an understanding of how technology can be effectively applied to meet a variety of Business needs.   Our Solutions Architects fill a number of different roles on our project teams working with the Oracle ERP products for a wide range of clients. The specific responsibilities vary for each client and each project. Key to the success of our Business Consultants is the willingness and desire to quickly learn the client’s industry and the unique requirements of each engagement and to fill whatever role may be required to best support our client’s needs.

Product Manager (Newton, MA)

Examity
Newton
2 months ago
+11
We are seeking a collaborative and creative Product Manager to help scale and grow our organization. Reporting to the Vice President of Product, this position will play a crucial role in shaping our product vision and roadmap.

Staff Accountant

Examity
Newton
3 months ago
+11
As the Staff Accountant, you’ll collaborate with other accounting and finance professionals at Examity to help ensure no number goes uncounted. The Staff Accountant will balance budgets and precise reconciliations, possessing meticulous attention to the minor details. They must be capable of working well independently and with a team.

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