Boston Tech Jobs and Startup Jobs

88

Manager, Customer Success (Boston)

Klaviyo
Greater Boston Area
2 hours ago
+42
As a Manager, Customer Success you will manage one of our Customer Success teams and be responsible for interviewing, hiring, evaluating, training, coaching, and leading a team of new and established Customer Success Professionals (Support, Onboarding Specialists or Customer Success Managers) in a fast-paced and rapidly changing environment. You will work closely with the other Customer Success Team-Leads and the Director of Customer Success to help build a team of highly successful Customer Success Professionals who are able to execute exceptional customer service to our rapidly growing customer base worldwide. As part of our customer success-focused, results-driven organization, you will also be responsible for driving sustainable, long-term customer value.

Product Expert - Full-time/Flex (Boston)

Onboarding Specialist (Boston)

Customer Success Engineer

Customer Success Manager (Boston)

Channel Customer Success Manager

Load 2 more jobs6 jobs at Klaviyo

Strategic Customer Success Engineer

GreatHorn
Waltham
2 hours ago
+38
GreatHorn is looking for a highly motivated Strategic Customer Success Engineer who will be responsible for setting up, configuring, and monitoring our strategic accounts, in both pre and post-sale scenarios. In addition, you will be charged with actively developing and delivering training materials and communicating GreatHorn’s value and success to customer stakeholders. As a Strategic Customer Success Engineer, you will work with prospects and customers to ensure that their journey from purchase to production is successful and effectively managed.

Sales Engineer

FareHarbor
Greater Boston Area
2 hours ago
+21
Title: Sales Engineer Reports to: Director of North American Sales Office: Needham, MA   The Sales Engineer at FareHarbor will assist the Americas Sales Team in selling features strategically, ramp Account Executives faster, and drive revenue growth for FareHarbor. Advanced problem solvers, Sales Engineers are experts at working within the FareHarbor dashboard, while simultaneously able to effectively communicate complex setups to Account

Senior Account Executive

GreatHorn
Waltham
2 hours ago
+38
We’re looking for an experienced results-driven sales professional with strong cyber security experience, preferably in SaaS, who wants to be part of a high-growth, fast-paced company. As a Senior Account Executive, you will work closely with the founding team on business, sales, and customer relationship development. This is a great opportunity to make waves and be part of building a high-performance sales team, working with cutting edge

Customer Advocacy Manager

CloudHealth by VMware
Greater Boston Area
6 hours ago
+55
Develop and drive a customer advocacy program that supports sales and marketing efforts and highlights the strength of the CloudHealth by VMware brand. Create well-written, compelling content such as case studies, video testimonials, blog posts and the like. Maintain a measurement, tracking and reporting process that includes an up-to-date database . Execute on customer advocacy initiatives like sourcing, asset management and tracking, etc. Collaborate with teams like sales, product, customer success, and other customer-facing functions to ensure alignment between groups. Assist with the CloudHealth Customer Advisory Board. Identify effective strategies for embedding customer advocacy into cross-functional areas including marketing campaigns.

Sales Engineer

Localytics
Greater Boston Area
7 hours ago
+22
Sales Engineers are Localytics strategic “game changers.” They partner with Account Executives to drive business impact for our prospects and customers. Our Sales Engineers feel comfortable commanding a room and leading whiteboarding sessions. SEs are experts in Localytics offerings as well as mobile engagement. They lead the Product relationship with enterprise level prospects. Consult with prospects to understand their business and the challenges they face. Translate those challenges to solutions and value with Localytics products and services.

Solution Architect

SHYFT Analytics
Greater Boston Area
14 hours ago
+35
The ideal candidate possesses a strong background in Pre-Sales in SaaS based biopharma software, data management, or analytics software with extensive experience. You should be confident articulating your ideas in written, verbal, and visual forms.

Director, Gaming Relations

DraftKings
Greater Boston Area
14 hours ago
+27
Oversee a team that manages key strategic partnerships with casino and gaming partners. Develop and maintain strong relationships with senior executives at partner companies. Design strategy to ensure that DraftKings is driving key partner business objectives. Implement processes to optimize day-to-day partner management and reporting of key metrics, including revenue. Collaborate with internal marketing, product, and events teams to develop custom activation strategies for partners. Collaborate with internal operations teams to optimize DraftKings retail sportsbooks. Track and report on relationships to DraftKings senior executives. Conduct regular analysis for key areas of growth. 

Sr. Presales Engineer (CloudHealth by VMware)

CloudHealth by VMware
Greater Boston Area
23 hours ago
+55
You are an accomplished sales engineer with experience in a B2B software environment (ideally SaaS). You have an established track record of success and enjoy being the model for the ideal sales engineer within a team. You are excited about enabling companies transform themselves using the public cloud and the service offerings in the cloud (AWS, Azure, GCP, etc.) You hold yourself accountable for the success of any initiative you are involved in. You want to be a part of a high-performance sales organization and hate losing to the competition. You are comfortable working in a fast paced, growing, entrepreneurial environment.

Solutions Designer (Sales Engineer)

RightHand Robotics
Somerville
2 days ago
+37
The role requires a detailed understanding of the customer warehouses and our product capabilities. Candidates should have a technical background in industrial engineering, process design consulting or similar, a passion for creating customer value, strong customer interpersonal skills, an ability to articulate and resolve design tradeoffs, and an unrelenting attention to detail.

Solutions Engineer, Partnerships

DigitalOcean
Greater Boston Area
3 days ago
We are looking for a passionate sales engineer who has Cloud experience either in Infrastructure or Software. A technical advisor with strong business acumen who will be the go-to tech advocate for our most strategic business partners. Reporting to the Director of Business Development, the Partner Sales Engineer will drive increased revenue by evangelizing the DO Developer Cloud to resellers from the C-Level to their sales & solution architects. This is an amazing growth opportunity for a Solution Engineer looking to be the future Captain of what will be a rapidly growing team supporting our partners. 

Sr Sales Engineer

Everbridge
Greater Boston Area
3 days ago
+43
Everbridge is seeking an experienced Technical Sales Engineer to support our growing team in the US. The Everbridge Sales Engineers are the primary technical resource for the field sales force and re-seller partners. This role is responsible for actively driving and managing the technology evaluation stage of the sales process and designing customer solutions that include Professional Services. The Senior Technical Sales Engineer must be able to articulate technology and product positioning to both business and technical users while establishing and maintaining strong relationships throughout the sales cycle.

Sr. Vendor Relationship Manager

Manager, Solution Services

Smartsheet
Greater Boston Area
3 days ago
Smartsheet is looking for a proven leader to help build, operate, and scale our Solution Services team in Boston. The right candidate is an experienced manager with a proven ability to create strong implementation programs to drive the customer adoption lifecycle for both large and small organizations, at scale. As Manager, Solution Services, you will build and oversee a team of Solution Implementation Managers. You will be responsible for the

Solution Implementation Manager

Smartsheet
Greater Boston Area
3 days ago
As a Customer Implementation Specialist, you will work closely with the Sales, Customer Success, Training and Consulting teams to ensure the plan for launch is successful and deployed within the first 2 months of engagement with Smartsheet. Within this role you will be considered the Subject Matter Expert pertaining to advanced Smartsheet functionalities in order to propose trainings, launch...

Client Engagement Manager

MassMutual
Greater Boston Area
3 days ago
+13
The Client Engagement Manager drives the distribution and use of MassMutual’s Workplace Solutions products and services. The Client Engagement Manager delivers Plan Sponsor/Advisor support for Emerging Markets retirement plans ($5 - $15 MM). The Client Engagement Manager provides education/enrollment assistance for new retirement plans, existing retirement plans with a minimum of $5M in assets, and assigned voluntary benefits cases.

Customer Success Manager

LeanIX, Inc.
Greater Boston Area
3 days ago
+16
We are looking for a customer-oriented and ambitious team player with exceptional analytical and consulting / advisory skills to support our customers in the best way possible. You will take on full responsibility for customer accounts in different lifecycle stages – from onboarding to renewal. The tasks range from data-driven analysis and execution to change management projects.

Request for Proposal (RFP) Coordinator

Interactions
Greater Boston Area
3 days ago
+20
We are looking to hire a Request For Proposal (RFP) Coordinator to support the sales, solution consulting, and customer success teams in fulfilling inbound requests for information and documentation associated with competitive bids (e.g. RFI’s & RFP’s), IT Security Questionnaires, Vendor Surveys and other requests from clients and prospective clients.

Account Manager

Percy
Greater Boston Area
4 days ago
Manage all communication with existing clients. Maintain responsibility for the health of client relationships. Coach team members to increase our recruiting efficiency. Provide support for the acquisition of new clients. Provide broad support and leadership across our organization. Travel up to 3 days per week (as needed).

Solutions Consultant

Smartsheet
Greater Boston Area
4 days ago
As a Solutions Consultant, you will work with Smartsheet customers and partners on engagements to convert business requirements into Smartsheet solutions. Within this role you will be considered the Subject Matter Expert pertaining to advanced Smartsheet functionalities in order to propose solutions for use cases across different industries and business groups. The right candidate is...

VP Client Engagement

Wellframe
Greater Boston Area
4 days ago
+30
The VP of Client Engagement will cultivate partnerships with our clients striving to maximize the impact of Wellframe’s digital health management solutions. The VP of Client Engagement will build and maintain executive level relationships. In addition, this individual will collaborate and deliver consulting services with teams and cross-functional business partners to ensure satisfaction, adoption, and expanded use of solutions across all levels of customer size and complexity. The VP of Client Engagement will be part of the Client Strategy and Operations team and work closely with sales in achieving growth goals. This position success measures will focus on: client satisfaction and advocacy, adoption, retention, and growth and report to the Chief Client Officer.

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