Mid Level Boston Startup and Tech Jobs

8

Enterprise Customer Success Manager

Thought Industries
Greater Boston Area
2 days ago
+30
Delivering and communicating ROI for our clients, throughout the customer lifecycle. Being the trusted partner for the customer on use-case and product functionality. Drive retention and growth among our most valuable customers by understanding their business needs and helping them succeed. Collaborate closely with Renewal Managers and Account Managers to support renewals and expansion opportunities. Identify opportunities for customers to act as Thought Industries advocates (e.g. testimonials, case studies). Represent the voice of the customer to inform our sales process and product roadmap. Quarterbacking experiences by various cross-functional teams at Thought Industries, on behalf of the customer.

Senior Customer Success Engineer

LeanIX, Inc.
Watertown
2 days ago
+32
We are looking for a Customer Success Engineer with extensive troubleshooting and analytical skills to serve our customers via email, chat and occasional phone calls/Web conferences. You are self-driven, with strong motivation for digging deep into complex and hard problems. You have a sense of urgency and draw satisfaction from going above and beyond the limits to provide solutions. You will be a champion for the customers' voice within our company.

Inside Sales Specialist

Panorama Education
Greater Boston Area
3 days ago
+47
As an Outreach Specialist, you’ll be a part of our Boston-based inside sales team responsible for full cycle sales to medium-sized districts, nationwide. You’ll connect with superintendents and other district administrators from around the country to learn about their most pressing priorities and strategic initiatives, and paint a picture how Panorama can impact the quality of classrooms, schools, and districts by unlocking the power of their own data and the insights/actions hidden within to improve equity and student outcomes. This is an important role for our growth and one that requires passion for education, confidence presenting virtually, and a love of building relationships and persistence in bringing deals to close. 

Customer Success Manager - Risk Mitigation Special…

Acquia
Greater Boston Area
1 week ago
+35
This position is designed for an experienced Customer Success Manager who has a passion for problem solving, a high attention to detail, strives for customer success and satisfaction, is articulate and credible, and metrics driven. The ideal candidate will have past experience working with large, complex organizations in the technology industry. This is a great opportunity to hit a hot market with best-of-breed open source technology and be an integral part of our Global Account Program.

Customer Success Manager

Quick Base
Cambridge
2 weeks ago
+37
We're looking for exceptional Customer Success Managers as we continue to aggressively grow! As a Customer Success Manager, you will serve as a trusted advisor to our customers. You have a consultative mindset and strive to please, embodying our company’s value of being Customer Obssessed. You can understand a wide variety of business objectives and processes across industries, tying them back to the Quick Base product, ultimately demonstrating the value of doing more with Quick Base. You will be critical in collecting the ‘voice of the customer’ and funneling feedback to appropriate channels. In short, you will own the success journey of our customers ensuring they have the right resources to realize their business objectives.

Business Development Manager

LEAP Group Holdings, Inc.
Greater Boston Area
4 weeks ago
+27
Generate, qualify and develop new business leads. Cold and warm calling prospective LEAP users. Conduct software demonstrations to potential customers, highlighting the benefits of LEAP’s product's features. Prepare and present proposals. Monitor and report on sales activities/KPIs using Salesforce. Close business and exceed quotas. Participate in sales conferences and events.

Customer Success Manager

Klaxoon
Cambridge
2 months ago
- Set up the solution : from the delivery of the product to the mastering of all the features. - Manage customer's requests (functional and technical support). - Make sure your clients receive appropriate advice and support whenever needed. - Track KPIs and make sure that the CQD is respected (Cost/ Quality/Delay). - Build and obtain customer loyalty and a grow your portfolio. - Ensure that the solution is easy to use.

Global Account Executive

Klaxoon
Cambridge
2 months ago
We want someone who is eager to commit and help Klaxoon grow in the US. Your role will be to conduct daily prospecting actions by phone and email, and work closely with our customers to understand their needs and business objectives, with the following responsibilities.

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