Boston Tech Jobs and Startup Jobs

11

Customer Success Manager, SMB

Skillsoft
Greater Boston Area
19 hours ago
+27
Manage a portfolio of small to mid-sized clients ensuring customer retention and high satisfaction with SumTotal Systems. This is done by managing customer interaction across the business to ensure adoption of products, positive NPS (net promoter scores), focus on project and on-going support issues, reference-ability, strategic and quarterly business planning, and working with the Account Managers to ensure high dollar over dollar renewal rates.

Customer Success Manager

Ellevation Education
Greater Boston Area
2 days ago
+43
You will be an expert in our product and best practices, consulting with our partners on how best to leverage Ellevation in their districts. This requires a combination of organizational skills, relationship management, a service orientation, and entrepreneurship. Just as important, we are looking for someone who wants to be in a scaling organization, has tremendous communication skills, is motivated, proactive, and a self-starter.

Partnership Associate

NeighborSchools
Greater Boston Area
4 days ago
+10
1. Provide Exceptional Customer Success: you’ll work 1:1 with NeighborSchools partners every day as they launch & grow their new home daycares. You’ll become an expert in every aspect of home daycare & small business management, and you’ll be there to support our partners every step along the way. 2. Collaborate with Partnership Managers: you’ll research, identify & contact high-potential child care experts. You’ll continually think of new & creative ways to introduce NeighborSchools to potential partners, and will directly contribute to our expansion throughout Massachusetts & beyond. 3. Do the Needful: as an early-stage startup, opportunities and responsibilities can shift quickly. Every week you’ll work with leadership, marketing, and engineering to continually improve our product and service, and will adapt quickly and embrace change as we expand our focus, refine our processes, and grow our team.

Inside Sales Specialist

Panorama Education
Greater Boston Area
4 days ago
+47
As an Outreach Specialist, you’ll be a part of our Boston-based inside sales team responsible for full cycle sales to medium-sized districts, nationwide. You’ll connect with superintendents and other district administrators from around the country to learn about their most pressing priorities and strategic initiatives, and paint a picture how Panorama can impact the quality of classrooms, schools, and districts by unlocking the power of their own data and the insights/actions hidden within to improve equity and student outcomes. This is an important role for our growth and one that requires passion for education, confidence presenting virtually, and a love of building relationships and persistence in bringing deals to close. 

Director of Operations, Client Success

Panorama Education
Greater Boston Area
4 days ago
+47
Our ideal candidate is obsessed with creating an unparalleled client experience and delivering value to customers -- you understand that the foundation of Panorama’s long-term success is our clients and the impact we enable them to achieve. We’re looking for a proven strategic thinker, project manager, and culture builder -- you love creating, communicating, and iterating thoughtful processes to empower and scale high-performing teams. The Director of Operations will report to the VP of Client Success and sit on the Client Success Leadership Team. The CS team is currently 60 people across Account Management, Services, Support, and Teaching & Learning, and we expect continued team growth in the coming years. This role is responsible for building out the Client Success Operations team and initially managing 1-2 direct reports. This role is based in Boston.

Account Manager (Lead Recruiter)

Percy
Greater Boston Area
6 days ago
Hi! We're Percy, a next generation staffing firm that sits at the nexus of HR/tech and recruiting. With a mission to humanize the hiring process, we leverage proprietary technology and skilled recruiters to provide “white-glove” service for both the candidates we support and the clients we serve. We focus on building long-term relationships with companies that have high-volume and ongoing recruiting needs, and we sustain those relationships by

Business Development Representative (BDR)

Percy
Greater Boston Area
6 days ago
Hi! We're Percy, a next generation staffing firm that sits at the nexus of HR/tech and recruiting. With a mission to humanize the hiring process, we leverage proprietary technology and skilled recruiters to provide “white-glove” service for both the candidates we support and the clients we serve. We focus on building long-term relationships with companies that have high-volume and ongoing recruiting needs, which allows our business model to share

Manager, Customer Success

Ellevation Education
Greater Boston Area
2 weeks ago
+43
Mission: In this role you will lead the team responsible for the onboarding and ensuring long term success of our Ellevation partners. You will be responsible for leading a team through the transition to a new organizational structure that requires team members to be versed in all aspects of the Ellevation offering as well as proactive support throughout their journey with Ellevation. This will require iterating on our current onboarding practices and developing new success initiatives aligned with each customer segment. You will be responsible for supporting team members and helping them develop the skills and competencies they need to support our districts on how to use and rollout Ellevation in their district to ensure educators can be most effective in their work with students.

Director, Business Development

Examity
Greater Boston Area
1 month ago
Examity, the world leader in online test integrity and ranked 119th fastest-growing company in North America on the Deloitte’s 2018 Technology Fast 500, is looking for a Director of Business Development to join its growing team. This position is open to individuals willing to work in our Newton location or remotely.

Customer Success Associate

NeighborSchools
Greater Boston Area
2 months ago
+10
1.  Work 1:1 with NeighborSchools partners every day as they launch & grow their new home daycares. You’ll become an expert in every aspect of home daycare & small business management, and you’ll be there to support our partners every step along the way. 2.  Help new and expecting parents navigate their child care options and discover affordable, quality home daycares right in their neighborhoods that they otherwise don't even know about!  You'll facilitate tours and check-in afterwards to make sure that everything went well.  You'll be the hero to every mom and dad that is confused and overwhelmed by the child care conundrum!   3. Do the Needful: as an early-stage startup, opportunities and responsibilities can shift quickly. Every week you’ll work with leadership, marketing, and engineering to continually improve our product and service, and will adapt quickly and embrace change as we expand our focus, refine our processes, and grow our team.

Head of Sales (Enrollment)

CozyKin
Greater Boston Area
3 months ago
+22
Application Management: Oversee the use of various applications and platforms to produce data for the sales team. By evaluating data, ensure the success of an application or implement a new solution if the evaluation yields unsatisfactory results. Data Management: Manage and evaluate data to determine the effectiveness of a process by market, team and individual rep level. Drive daily operations, training, coaching and mentoring of the Enrollment team. Conduct data analysis for strategic planning to exceed enrollment department goals of deposit conversion, volume and efficiency as a team and across each Enrollment team member. Ensure each lead is tracked at all stages of the process -Engage families directly during matters that require resolution on senior-level decisions. Work cross functionally with multiple departments to develop and implement changes to the Enrollment process, including talking points, system utilization, measurement, and updates to our platform and service, among others. 

Boston Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Boston
LOCAL GUIDE
Best Software Engineer Jobs in Boston
LOCAL GUIDE
Coolest Tech Offices in Boston
LOCAL GUIDE
Best Sales Jobs in Boston
LOCAL GUIDE
Best Perks at Boston Tech Companies
LOCAL GUIDE
Best Marketing Jobs in Boston
LOCAL GUIDE
Best Data Scientist Jobs in Boston
LOCAL GUIDE
Best Design Jobs in Boston
LOCAL GUIDE
Women in Boston Tech
LOCAL GUIDE
Your Guide to the Boston Hardware Scene
LOCAL GUIDE
Your Guide to the Boston Startup Community
LOCAL GUIDE
Top Boston Startup Funding Rounds