Boston Tech Jobs and Startup Jobs

27

Sr. Director, Head of Partner Success

edX
Cambridge
18 hours ago
+39
The role reports to the Vice President of Education Services. As a senior member of the group’s management team, you will also work in close collaboration with leaders and key groups across edX including content strategy, marketing, partner operations, and product delivery. 

Customer Success Systems Administrator

Klaviyo
Greater Boston Area
18 hours ago
+44
The Mission of the Customer Success Systems Administrator will be to drive the effectiveness and efficiency of our Customer Success team through effective implementation of tools such as Gainsight, Tableau, Salesforce etc. You will report into the Manager of Customer Operations and partner closely with Success Leadership & Sales Ops to fully understand & optimize our efficiency to provide real-time insights that allow us to quickly adjust our customer success strategy to better support our customers and improve retention.

Channel Customer Success Manager

Manager of Customer Success - Onboarding (Boston)

Manager, Customer Success (Boston)

Growth Success Manager

Product Expert

Onboarding Specialist (Boston)

Customer Success Engineer

Customer Success Manager (Boston)

Channel Account Manager: Agency

Business Development Representative

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Senior Manager of Client Success

Panorama Education
Greater Boston Area
18 hours ago
+47
We’re looking for a Senior Manager to work directly with the Head of Districts & Schools in our organization’s high volume segment to ensure all clients have an exceptional experience partnering with Panorama. This role will collaborate with their team of direct reports to scale delivery in a hyper-growth environment and strengthen impact across the client base. Objectives include supporting CSMs in delivering value, maintaining client health, and ensuring revenue renewal and expansion. You will serve as a coach and mentor with a laser focus for the team members you manage, helping our team embrace continuous improvement and get better on a weekly basis. You will support the team in learning our product, removing barriers to success, and building skills to better serve our clients. In addition, you will be a thought leader who can take charge and own key pieces of the Districts & Schools strategy.

Sales Development Representative, Industrial

Unity Technologies
Greater Boston Area
1 day ago
+55
Outreach to potential leads to generate customer interest and revenue. Contribute new ideas to design thoughtful and creative strategies that successfully introduce Unity to new customers and markets. Constantly review and improve our existing processes to further our team success. Be a Unity advocate throughout all that you do .

B2B Client Success Consultant

Mirakl
Somerville
1 day ago
+29
Manage B2B clients, which are SMEs and large Enterprises, both during the project and run phases. Create tailored monitoring and self-service tools for all our Mirakl clients in North America. Provide tailored recommendations to our clients during their project phase to ensure a successful launch. Collaborate effectively with internal teams to set up powerful reporting and tools. Display strong analytical skills and identify the right KPIs to track. Produce efficient and qualitative self-service tools and content for our clients - remote workshops, webinars, etc.

Director of Business Development

OpenScholar
Greater Boston Area
1 day ago
+13
Director of Business Development Sales | Boston, MA   As Director of Business Development, you'll manage your own pipeline throughout the entire sales cycle: from prospecting and lead generation to negotiation and closing deals. Must be an all-star hustler who is comfortable wearing all sorts of hats. This person will work closely with the CEO to grow the company.    What you’ll be doing: Developing and closing new business at the right

Leadership Development Program

Examity
Newton
1 day ago
+11
Starting once again this year in June 2020, the Leadership Development Program is Examity’s thirteen-month experiential initiative that delivers invaluable on-the-job training to qualified candidates in all facets of the business, including client implementation/data integration, account management, marketing strategy, and business development. Upon program completion, participants will have the opportunity to transition into a specialist role

Renaissance Account Executive

Percy
Greater Boston Area
1 day ago
Calling all current and/or aspiring “renaissance” Account Executives!    Are you looking to play an integral role in the growth of a dynamic, profitable, and mission-driven start-up? If so, please read on...   Who (or what) is Percy?   Percy is a next generation recruiting firm that sits at the nexus of HR/tech and recruiting. With a mission to humanize the hiring process, we leverage proprietary technology and skilled recruiters to provide

Customer Success Manager, SMB

Skillsoft
Greater Boston Area
2 days ago
+27
Manage a portfolio of small to mid-sized clients ensuring customer retention and high satisfaction with SumTotal Systems. This is done by managing customer interaction across the business to ensure adoption of products, positive NPS (net promoter scores), focus on project and on-going support issues, reference-ability, strategic and quarterly business planning, and working with the Account Managers to ensure high dollar over dollar renewal rates.

Sales Development Representative

Immersive Labs
Greater Boston Area
6 days ago
+34
In this position you will act as part of the sales team interfacing closely with marketing to develop new sales opportunities. You should be eager to advance in our organization and have keen business acumen, strong technical aptitude, and natural sales instincts. To be successful you'll need to have the confidence, discipline, and drive to hunt for new customers. You’ll be directly involved in powering our growth to the next level!

Business Development Representative

Mirakl
Somerville
1 week ago
+29
The Business Development Representative performs all business development activities within the full lifecycle of the top of the funnel and is responsible for identifying and qualifying leads, capturing and winning new business pursuits, and engaging in initial conversations with prospects to help achieve the annual revenue goals of the Sales Team. Additional responsibilities include:

Account Representative

edX
Cambridge
1 week ago
+39
The edX sales team is growing and we’re looking for a self-motivated Account Representative to join our team. If you are looking for a sales position that is different than the others...this is it! Leverage your brain power while you sell into global organizations that are looking for quality alternatives to educating their workforce. This is a multi-billion dollar industry that is ripe for disruption and edX has the ideal product. Time to apply your consultative selling skills to a market hungry for an improvement in continuing education and employee reskilling. In this role you will identify, negotiate, and close the sale of bulk access to the edX online education platform. You will close sales that change the way corporations educate their workforce...with the weight of Harvard and MIT behind you.

Manager, Customer Success Operations

PlacePass
Greater Boston Area
1 week ago
+36
Overview: As Manager of Customer Success Operations at PlacePass, you will be responsible for the performance of our small but mighty Customer Success organization. You will come to us with a passion for, and strong track record of, working cross-functionally at senior levels to develop data-driven processes and insights that measurably improve performance in a complex fast-growing environment, while also having the tools, knowledge, and

Sales Development Representative

Drizly
Greater Boston Area
1 week ago
+33
In this Sales Development Representative role, you will be an integral part of the Retail Acquisition team, responsible for adding retailers to our two-sided marketplace, which directly impacts our company goals and supports our consumers. You will fully own the sales cycle in the role from end to end with uncapped commission on deals you close.

Partnership Associate

NeighborSchools
Greater Boston Area
1 week ago
+10
1. Provide Exceptional Customer Success: you’ll work 1:1 with NeighborSchools partners every day as they launch & grow their new home daycares. You’ll become an expert in every aspect of home daycare & small business management, and you’ll be there to support our partners every step along the way. 2. Collaborate with Partnership Managers: you’ll research, identify & contact high-potential child care experts. You’ll continually think of new & creative ways to introduce NeighborSchools to potential partners, and will directly contribute to our expansion throughout Massachusetts & beyond. 3. Do the Needful: as an early-stage startup, opportunities and responsibilities can shift quickly. Every week you’ll work with leadership, marketing, and engineering to continually improve our product and service, and will adapt quickly and embrace change as we expand our focus, refine our processes, and grow our team.

Director of Operations, Client Success

Panorama Education
Greater Boston Area
1 week ago
+47
Our ideal candidate is obsessed with creating an unparalleled client experience and delivering value to customers -- you understand that the foundation of Panorama’s long-term success is our clients and the impact we enable them to achieve. We’re looking for a proven strategic thinker, project manager, and culture builder -- you love creating, communicating, and iterating thoughtful processes to empower and scale high-performing teams. The Director of Operations will report to the VP of Client Success and sit on the Client Success Leadership Team. The CS team is currently 60 people across Account Management, Services, Support, and Teaching & Learning, and we expect continued team growth in the coming years. This role is responsible for building out the Client Success Operations team and initially managing 1-2 direct reports. This role is based in Boston.

Inside Sales Specialist

Panorama Education
Greater Boston Area
1 week ago
+47
As an Outreach Specialist, you’ll be a part of our Boston-based inside sales team responsible for full cycle sales to medium-sized districts, nationwide. You’ll connect with superintendents and other district administrators from around the country to learn about their most pressing priorities and strategic initiatives, and paint a picture how Panorama can impact the quality of classrooms, schools, and districts by unlocking the power of their own data and the insights/actions hidden within to improve equity and student outcomes. This is an important role for our growth and one that requires passion for education, confidence presenting virtually, and a love of building relationships and persistence in bringing deals to close. 

Outreach Partner

OpenScholar
Greater Boston Area
3 weeks ago
+13
OpenScholar is looking for a business development representative with experience selling enterprise software, selling into the higher education industry or, ideally, both. As a business development representative you will: Use prospecting strategies to lead initial outreach to prospects Identify the needs and challenges of the prospective customer Determine the prospect's interest in the OpenScholar platform Schedule discovery meetings for

Customer Success Manager

EverQuote
Cambridge
3 weeks ago
We are excited to be seeking a Customer Success Manager to join our team! You will be an integral part of our Customer Success team and will be tasked with thinking critically and creatively about how to best support our clients to drive their business success with our support.

Business Development Representative

Seedling Inc
Greater Boston Area
3 weeks ago
+12
We're looking for a Business Development Representative (BDR) to join our sales team. Our BDRs research prospective customers, create outreach strategies and identify sales opportunities. As a BDR, you will conduct exploratory conversations with potential customers, use your business acumen to identify how Seedling could help a business grow, and successfully position the Seedling value proposition. This position offers a base salary and commission. Seedling employees who demonstrate high performance and commitment will have the opportunity for career development and advancement within sales.

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