Boston Tech Jobs and Startup Jobs

3

Director, Customer Solutions

Markforged
Watertown
5 days ago
+34
We need exceptionally talented and versatile people to join our team in Watertown, MA and support our growing customer base. If you have a vision of how to drive an exceptional customer experience through excellent technical support, online content and training and can effectively lead a team to achieve that success, we would love to speak with you. We are looking for an innovative, dynamic, and driven leader to effectively lead our Customer Solutions team. We're looking for someone who has a passion for making customers successful and creating a positive team work environment that will thrive in a department that carries high expectations and visibility.

Salesforce Administrator

Agent Support Representative (WAH)

Humana Studio_h
Remote
1 week ago
+47
The MarketPoint Agent Support Representative 2 provides timely and effective sales support to Humana’s selling agents. The Agent Support Representative will handle a high volume of inbound phone calls to assist insurance agents with pre-enrollment inquiries including the following: agent compliance (contracting, licensing, and certification), member enrollment, and agent commissions.

Senior Sales Informaticist - Work at home EST or CST (Louisville preferred)

Senior Contact Center Engineer (Home office / remote / work at home eligible)

Contact Center Engineer ( home office / remote / work from home eligible)

Salesforce Administrator

Dynatrace
Waltham
1 week ago
+28
Manage global Salesforce.com business application across Sales, Marketing, Finance and other organizations by resolving tickets in help desk support queue, treating logged issues, and coordinating escalations as necessary. Perform Salesforce.com support across all processes related to the deployment of Salesforce Lead, Opportunity, Quote, Contract and Subscription, Renewals and Sales Orders. Create and manage all aspects of users’ security; profiles, roles, permissions, and sharing rules. Assist users in creating self-service reports. Perform tasks as needed to monitor corporate adherence to standard processes and compliance with corporate policies. Provide quality assurance testing of business applications and reports on as needed basis. Prepare and execute data migrations. Document knowledge base articles and system process flows.

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