Customer Advocacy Manager
CloudHealth by VMware
Greater Boston Area
4 days ago
Develop and drive a customer advocacy program that supports sales and marketing efforts and highlights the strength of the CloudHealth by VMware brand.
Create well-written, compelling content such as case studies, video testimonials, blog posts and the like.
Maintain a measurement, tracking and reporting process that includes an up-to-date database .
Execute on customer advocacy initiatives like sourcing, asset management and tracking, etc.
Collaborate with teams like sales, product, customer success, and other customer-facing functions to ensure alignment between groups.
Assist with the CloudHealth Customer Advisory Board.
Identify effective strategies for embedding customer advocacy into cross-functional areas including marketing campaigns.