Boston Tech Jobs and Startup Jobs

10

Client Operations Manager

Wellframe
Greater Boston Area
16 hours ago
+34
We are looking for a talented Client Operations Manager to join Wellframe’s Client Delivery team. This is position focuses on supporting our health plan, provider and partner clients during the implementation of the Wellframe platform and throughout the client life cycle. The Client Operations Manager is the primary point of contact for assigned clients, working within a multidisciplinary, team-based client delivery model, owning the program management, ongoing day-to-day operations, and assist in defining and executing account management strategy and corresponding relationships for 3-5 client accounts on average.

User Support Associate

Wellframe
Greater Boston Area
1 day ago
+34
We are looking for a User Support Associate to join our growing Support Services team, helping Wellframe to provide outstanding service to our customers by answering questions, assisting with user onboarding, handling issues, and troubleshooting problems with our products and services. In addition of assisting our users, the User Support Associate also acts as a subject matter expert and liaison with internal teams to optimize service delivery, internal processes, and product improvements. 

Senior Client Partner

Wellframe
Greater Boston Area
3 days ago
+34
We are looking for a Senior Client Partner to join our Client Engagement team, to help us to cultivate partnerships with our clients striving to maximize the impact of Wellframe’s digital health management solutions. Reporting into the VP, Client Engagement, you will build and maintain executive level relationships. With an expectation of independent work and overall responsibility for accounts, you will collaborate and deliver services with teams and cross-functional business partners to ensure satisfaction, adoption, and expanded use of solutions across all levels of customer size and complexity.

Senior Client Operations Associate

Wellframe
Greater Boston Area
3 days ago
+34
You will be supporting Client Delivery efforts to ensure that the Wellframe technology platform is deployed in a timely and high quality fashion, ensuring that the client is positioned for success with respect to client adoption, member/patient acquisition and enhancing member/patient care. You will be playing a critical role in integrating client workflows with platform capabilities, building and owning project plans, setting project scope to align with key stakeholders and using data and analytics to tell compelling stories.

Director, Customer Solutions

Markforged
Watertown
1 week ago
+34
We need exceptionally talented and versatile people to join our team in Watertown, MA and support our growing customer base. If you have a vision of how to drive an exceptional customer experience through excellent technical support, online content and training and can effectively lead a team to achieve that success, we would love to speak with you. We are looking for an innovative, dynamic, and driven leader to effectively lead our Customer Solutions team. We're looking for someone who has a passion for making customers successful and creating a positive team work environment that will thrive in a department that carries high expectations and visibility.

Senior Manager, Client Management

Wellframe
Greater Boston Area
1 week ago
+34
We are looking for a talented Senior Manager to join our Client Management team. This role focuses on supporting Wellframe’s health plan, provider and partner clients to achieve success during the implementation of our platform, and throughout the client life cycle, as well as managing and mentoring a small team.

Agent Support Representative (WAH)

Humana Studio_h
Remote
1 week ago
+47
The MarketPoint Agent Support Representative 2 provides timely and effective sales support to Humana’s selling agents. The Agent Support Representative will handle a high volume of inbound phone calls to assist insurance agents with pre-enrollment inquiries including the following: agent compliance (contracting, licensing, and certification), member enrollment, and agent commissions.

Director - Cyber Data Analytics

Lead of Cybersecurity Data Protection & Analytics

Senior Contact Center Engineer (Home office / remote / work at home eligible)

Contact Center Engineer ( home office / remote / work from home eligible)

Associate Director, Data Science (Irving, TX, Louisville, KY or Boston, MA)

Load 2 more jobs6 jobs at Humana Studio_h

Manager of Customer Success Management

Abacus Insights
Greater Boston Area
2 weeks ago
+35
Abacus Insights is a mission-driven, start-up technology company that is focused on improving health outcomes, lowering the cost of healthcare, and delivering a more seamless healthcare experience. At our core, we are passionate about advancing healthcare and improving people’s lives through technology. Abacus Insights provides a flexible, efficient, and secure platform that organizes and exchanges data from various sources and formats, allowing

Manager of Data Analytics

Hopjump
Cambridge
4 months ago
+22
The Manager of Analytics role is core to the continued growth Hopjump's Analytics department. As a Manager, you will work with engineers and other analysts to grow revenue, improve processes and find new opportunities for growth. We're looking for analytical thinkers interested in scaling our business and using big data to give our users the best experience across our platform.

Enterprise Sales Lead

CareDash
Cambridge
4 months ago
+32
As the successful Enterprise Sales Lead candidate, you have demonstrated experience in digital marketing & advertising with a focus on healthcare, a successful track record selling to enterprise customers, and an extensive healthcare network. In this role, you will be expected to make an immediate impact by accelerating the growth of CareDash site revenue through prospecting, pitching, closing, and onboarding new enterprise healthcare advertiser partnerships. You will quickly gain a clear understanding for the nuances and characteristics that indicate a prospect would be a good partner for CareDash and evaluate prospects for these traits to ensure your time is being spent on high-potential opportunities. Additionally, you will have confidence selling into and negotiating with C-suite stakeholders and be comfortable with consultative, unscripted, conversational Q&A and pitching. As Enterprise Sales Lead, you will work together with the analytics, product, engineering/data, and account management teams to onboard and transition new partners. While working with cross-functional teams, you will be expected to clearly articulate and document what is expected from a client to set up a campaign and to maintain a high-touch relationship with new clients to work through additional needs and questions in the setup process. You are secure in operating independently, but self-aware enough to seek help and assistance when necessary. 

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