Mid Level Boston Startup and Tech Jobs

46

Sr Systems Administrator

Interactions
Greater Boston Area
2 days ago
+23
The Senior Systems Administrator is responsible for designing, planning, deploying, supporting and administering systems. The Senior System Administrator is also responsible for the implementation of appropriate tools to manage the Company's multi-site, 24x7 infrastructure.

Client Services Manager

Client Services Manager

Compliance Specialist

Client Services Manager

Load 1 more jobs5 jobs at Interactions

Associate Account Manager

Everbridge
Greater Boston Area
2 days ago
+42
Everbridge seeks a well-organized multi-tasker with proficient communication and technical skills to serve as the primary liaison to new clients, responsible for analyzing client needs and applying Everbridge software products to meet those needs. The Customer Implementation Specialist is expected to work with new customers to implement Everbridge software to accelerate their time to value, ultimately leading to contract renewals and growth revenue opportunities.

Senior Manager, Industry Analyst Relations

Information Systems Audit Consultant

MassMutual
Greater Boston Area
2 days ago
+13
We’re growing and our clients deserve the best. As an Information Systems Audit Consultant you’ll have an opportunity to function as an information technology risk and control expert, providing advice/mentoring to audit associates and information technology/business area management while championing compliance with standards for audit practices and procedures. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience and self-awareness.

Information Risk Consultant Data Loss Prevention

Executive Administrator

Director of Customer Success - East/EMEA, Strategi…

Smartsheet
Greater Boston Area
2 days ago
As Sr. Manager of Customer Success (East/EMEA), you will oversee our CSMs working in our Boston, London and field locations on the East Coast. You will partner closely with other Smartsheet leaders across Customer Success, Sales, Support, Professional Services, Marketing and Product to drive strong usage, retention, and growth.

Enterprise Customer Success Manager

Drift
Greater Boston Area
2 days ago
+35
We put the customer at the center of everything we do, and everyone who works at Drift has a part in driving customer success. The goal of the Enterprise Customer Success Team is to ensure our largest and most complex customers launch Drift successfully, adopt it into their organization, and achieve the results and value they want. In addition, you will provide strategic guidance to your small portfolio of customers to ensure they are optimizing Drift well beyond their initial implementation. You will be the “air traffic controller” for your customer base, closely collaborating with the Account Management and Product teams to ensure your customer base is successful and growing. All this while building strong relationships with your day-to-day and executive contacts within your customer base, positioning yourself and Drift as trusted advisors to the customer’s conversational marketing strategy. 

ServiceNow Administrator

Toast
Greater Boston Area
2 days ago
+50
The ServiceNow Administrator administers, supports and maintains Toast's ServiceNow platform and users. The ServiceNow Administrator will be responsible for maintaining and developing the ServiceNow platform and external integrations and function as a key contributor to many high value business initiatives for Toast. They will work closely with the IT and other internal teams to ensure the highest level of data accuracy. The ServiceNow Administrator will apply proven communication, analytical and problem-solving skills to help maximize the benefit of Toast’s ServiceNow implementation to the organization.

Senior Technical Support Manager

Regional Manager, Restaurant Success (Inside)

Payments Strategy Director

Bilingual Restaurant Success Manager - Inside

NetSuite Administrator

Senior Director, Operational Excellence

Systems Solutions Architect

Business Systems Manager

IT Infrastructure Manager

Load 6 more jobs10 jobs at Toast

Manager, Systems Innovation

Indigo
Greater Boston Area
3 days ago
+21
Lead high-impact initiatives to incorporate cutting-edge ag technologies into Indigo’s businesses by crafting strategy, managing internal and external relationships, and leading meetings. Create frameworks for finding, valuing, and operationalizing new technologies that enable Indigo’s business model. Create visually compelling slides in PowerPoint to communicate core findings across Indigo and to outside stakeholders. Partner with Systems Innovation leadership to craft team strategy that supports Indigo’s objectives and Innovation Team mission.

Manager, GeoInnovation

Associate Manager, Geoinnovation FDS

Associate Manager, GeoInnovation

Customer Success Manager

Cogito
Greater Boston Area
3 days ago
+31
Cogito is searching for a Customer Success Manager to support clients who have licensed the Cogito Dialog platform to improve the behavioral intelligence of their sales and service agents. The ideal candidate will be a self-starting problem solver who has a track record of getting things done! On a daily basis the Customer Success Manager will work cross-departmentally to oversee a portfolio of clients and ensure each client is fully utilizing the platform and set up for long-term success. The candidate must possess a strong desire to support and grow a client base by driving to make things better, demonstrating consistent follow-up, and continually delivering value to Cogito’s customers. Cogito is willing to consider a remote working arrangement for the right candidate.

Help Desk Manager

SmartBear
Somerville
3 days ago
+42
Reporting to the Global Director of IT, the Help desk Manager will lead a team of 4 and be responsible for help desk and desktop support within the organization’s workstation computing environment. Primary responsibilities include installing, diagnosing, maintaining, and upgrading all desktop hardware & software, and addressing issues/tasks associated with end user issues as well as the on-boarding and off-boarding of employees.

SRC Engineer II

Nuance
Greater Boston Area
4 days ago
+41
In this role you will spend a majority supporting and being a central point of contact in the SRC with a line of business through phone based, direct contact support, as well as through ticketing systems.  You will be supporting the products and customers directly. You will also spend a portion of each day working with other team members on a variety of tasks from monitoring, incident management, completing capacity and deployment based service planning, defining monthly and weekly activities like patch & vulnerability management, and playing a pivotal role in our major incident response team should an incident impact the availability or reliability of one of the Enterprise products..  Because of this breadth, the Site Reliability engineer maintains a unique position to see the entire division and interact across all teams.

Director, Licensing

DraftKings
Greater Boston Area
4 days ago
+32
Drive the licensing process across all products both domestically and internationally. Manage process for obtaining, renewing, and tracking state licensing for Daily Fantasy Sports and future related products. Research licensing requirements based on business needs and objectives. Work with Licensing Specialist to complete business license applications and gather required supporting documents and signatures. Communicate effectively with Executives, Government Relations, Legal and Compliance concerning licensing matters. Properly handle very sensitive personal information of key executives. Maintain established file and tracking systems.

Manager, Brand and Customer Insights

AI Risk Management Specialist

DataRobot
Greater Boston Area
4 days ago
Identify and prioritize product opportunities and problems for Model Risk Analysts. Validate urgent problems with customer feedback and competitor research. Create product positioning and journey maps for the Model Risk Analyst role. Represent and maintain the voice-of-customer during product roadmap planning. Build use case scenarios for Model Risk Analysts resulting in problem-based requirements. Work with marketing, product, and R&D teams to provide consultation and guidance on Model Risk Analyst use cases. Ensure product launch plans appropriately factor in Model Risk Analyst requirements. Maintain deep awareness of Model Risk Analyst focused products available in industry. Continually collect, process, and report on feedback from Model Risk Analysts, from customers, user groups, and the community.

Executive Assistant

Director of Time Series Data Science

Corporate Development Manager

The Predictive Index
Greater Boston Area
1 week ago
+21
The Corporate Development Manager will utilize their expertise in strategic planning and relationship development to further the goals of PI and the corporate development team.This position offers an excellent opportunity for cross-functional work with internal stakeholders to assess and develop a strategy that directly impacts the growth of PI and our products. 

Business Systems Manager

Catalant Technologies
Greater Boston Area
1 week ago
+25
As our Business Systems Manager, you will be the technical owner and architect of Catalant’s enterprise business systems. You will report to the Director of Operations and work closely with sales, finance, and marketing leadership to execute on cross functional objectives. You will research, develop, and implement best practices across all systems to promote efficient day-to-day operations and to provide superior data for decision making. 

Network Security Engineer

Bullhorn
Greater Boston Area
1 week ago
+52
As a Senior Security Engineer at Bullhorn, you will be a key technical contributor to the cyber security program that will protect the business from external and internal threats. You will lead projects to implement new security tools, respond to security threats and/or incidents as well as overseeing the lifecycle of both network and application vulnerabilities. You will have time split between operational work to keep the established security responsibilities running smoothly and project-based work to help increase the security posture of the organization.

Systems Administrator II

Bullhorn
Greater Boston Area
1 week ago
+52
Design, build, implement, and manage products and solutions for Bullhorn’s production environment. Monitor and maintain all production system equipment and services. Participate in the planning and coordination of new product deployment and enhancement projects, ensuring preparedness in servicing the product. Develop system analysis and reporting tools and tools for task automation. Document technical environments, processes and procedures, testing plans, project plans. Provide direct support to Software Development, Quality Engineering, Customer Support, Professional Services and third party vendors as needed to resolve production problems.

Technical Operations Supervisor

Bullhorn
Greater Boston Area
1 week ago
+52
As Bullhorn’s Technical Operations Supervisor (Internally known as Tier III Support Engineering Supervisor), you will be responsible for a team that serves as the highest point of escalation for our clients in resolving the most complex technical and application-related inquiries. You will function as the leader of a crossroads group between various internal teams (engineering, development, support, professional services, sales engineering), ensuring that issues are solved efficiently and to the satisfaction of our customers. You will also be responsible for public communication around product maintenance, and application-impacting events.

Customer Success Manager, Boston

Privitar
Greater Boston Area
1 week ago
+22
We are expanding our customer success organization in the US and are looking for an experienced Customer Success Manager in the Boston office. You will be responsible for driving customer adoption and success through strategic management and tactical execution across an assigned portfolio of accounts. The primary functions of this role are to ensure the building of strong, lasting and productive relationships both internally and externally. Additional responsibilities will include the ability to influence customer satisfaction; platform adoption; and retention and expansion of the Privitar business.

Client Services Manager

Agero
Greater Boston Area
1 week ago
+14
Serve as a liaison between clients, outside vendors and internal departments to coordinate efficacious business partnerships. Identify new revenue opportunities with existing clients. Suggest new ideas, opportunities and partnerships. Plans and implements client activities and programs. Attend client and industry events to include trade shows and dealer conferences. Review and analyze program profitability and recommend corrective course of action.

Manager of Customer Success Enablement

Drift
Greater Boston Area
1 week ago
+35
The CS Enablement Manager will play a central role in ensuring our CS team is equipped to help our prospects be successful with Drift. This will include both onboarding new reps and leveling up the existing team. We expect our enablement team to understand our broader Customer Success strategy, identify areas to improve, design learning and certification experiences, and execute all the way through to full job readiness. You should be prepared to share your work, and be able to measure the impact you are having on performance. You must learn from every cycle, and constantly improve your process, efficiency, and results.

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