Boston Tech Jobs and Startup Jobs

13

Customer Service Representative, Billing

Bullhorn
Greater Boston Area
2 days ago
+54
As the Customer Support Representative, Billing you will be working closely with the Technical Support, Sales, Professional Services, and Revenue teams to provide updates on customer statuses. You will work with several departments to create an incredible customer experience with collection of past due invoices and incoming billing inquiries.  You will proactively work with your manager and clients to properly maintain invoicing.

Client Support Analyst

Bullhorn
Greater Boston Area
2 days ago
+54
The Client Support Analyst (CSA) provides support for basic incident resolution and requests made to the support desk.  They are the first point of contact for the client and are responsible for the initial assessment, triage, research, and resolution of basic incidents and requests.  The CSA manages the long term relationship with the Client Management Team, Client Project Team and Client System Administrator. They understand their client(s) specific workflows, requirements, business needs, erecruit customizations and integrations.

Administrative Assistant

Bullhorn
Greater Boston Area
2 days ago
+54
Bullhorn is looking for a rockstar Executive Assistant to support the Chief People Officer and Chief Financial Officer in our Boston office.  The ideal candidate will have previous Administrative Assistant experience and have a background managing calendars and booking travel.

Information Risk Consultant Data Loss Prevention

MassMutual
Greater Boston Area
1 week ago
+39
We’re growing and our clients deserve the best. As part of the Data Protection Program, you will lead the Cybersecurity Data Loss Prevention strategy, requirements definition, proof of concepts for new tools and technologies and work closely with the security engineering teams that own the day to day operations of the DLP and other security tools. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience and self-awareness.

Head of Data Modeling and Analysis

Information Systems Audit Consultant

Executive Assistant

Executive Administrator

Actuary - Stable Value Products

Head of Strategic Risk

Load 3 more jobs7 jobs at MassMutual

Director of Customer Success - East/EMEA, Strategi…

Smartsheet
Greater Boston Area
1 week ago
As Sr. Manager of Customer Success (East/EMEA), you will oversee our CSMs working in our Boston, London and field locations on the East Coast. You will partner closely with other Smartsheet leaders across Customer Success, Sales, Support, Professional Services, Marketing and Product to drive strong usage, retention, and growth.

Customer Success Associate

Smartsheet
Greater Boston Area
1 week ago
Smartsheet is looking for a proven Customer Success Associate to manage a set of small to medium sized accounts in order to help drive a high level of customer satisfaction, successful product use, and customer retention. You will serve as the primary point of contact for key customers, understand customer success criteria, address questions, resolve issues and over time serve as a trusted Smartsheet advisor. For the right candidate, this is a career-defining opportunity to join us at a critical moment and truly have a significant impact. The ideal candidate should have a proven track record of Software as a Service (SaaS) account management, maintaining high customer renewal rates as a result of ongoing customer engagement, technical leadership and outstanding communication skills.

Customer Service Representative

Agero
Greater Boston Area
1 week ago
+23
The Service Provider Support Associate assists the Service Provider network with all activities related to their relationship with Agero while Researching claim issues and corresponding with service providers to ensure proper resolution of claims. Additionally, they will assist providers with adherence to claims policies and guidelines in accordance with the companies terms and conditions.

Client Services Manager

Agero
Greater Boston Area
1 week ago
+23
Serve as a liaison between clients, outside vendors and internal departments to coordinate efficacious business partnerships. Identify new revenue opportunities with existing clients. Suggest new ideas, opportunities and partnerships. Plans and implements client activities and programs. Attend client and industry events to include trade shows and dealer conferences. Review and analyze program profitability and recommend corrective course of action.

Strategic Customer Success Manager - Boston, MA

Smartsheet
Greater Boston Area
1 week ago
Smartsheet is looking for a proven Strategic Customer Success Manager to manage a set of large strategic accounts in order to help drive a high level of customer satisfaction, successful product use, and customer retention. You will serve as the primary point of contact for key customers, understand customer success criteria, address questions, resolve issues and over time serve as a trusted Smartsheet advisor. For the right candidate, this is a career-defining opportunity to join us at a critical moment and truly have a significant impact. The ideal candidate should have a proven track record of Software as a Service (SaaS) account management, maintaining high customer renewal rates as a result of ongoing customer engagement, technical leadership, and outstanding communication skills.

Consultant

Smartsheet
Greater Boston Area
1 week ago
As a Solutions Consultant, you will work with Smartsheet customers and partners on engagements to convert business requirements into Smartsheet solutions. Within this role you will be considered the Subject Matter Expert pertaining to advanced Smartsheet functionalities in order to propose solutions for use cases across different industries and business groups. The right candidate is...

Director of Analyst Relations

Smartsheet
Greater Boston Area
1 week ago
Smartsheet is a diverse business with a variety of use cases that require us to engage with and influence analysts in existing and emerging markets. We also need to be able to play at a higher level in discussion about digital transformation, customer experience and engagement. This role will be responsible for continuing to build and execute on a strategic framework for Smartsheet to engage relevant industry analysts that influence our enterprise customer base. Working closely with key stakeholders throughout the business, this individual will manage our analyst relations program across multiple vectors -- proactive engagement, research subscriptions, go-to-market leverage and sales support. The ideal candidate is results-oriented, persuasive, analytical, curious and tenacious. We are looking for a persistent self-starter who is ready for a great challenge and an even bigger opportunity.

Client Development Manager (Account Executive)

Smartsheet
Greater Boston Area
1 week ago
Smartsheet is seeking an experienced sales professional to join our team as a Client Development Manager. The ideal candidate will have a history of over performance in quota attainment and developing customer accounts. This important role is part of the Sales team and is based at Smartsheet in Boston, MA and reports to the Commercial Sales Manager. 

Information Security Engineer

Bullhorn
Greater Boston Area
1 month ago
+54
As a Security Engineer at Bullhorn, you will be a key technical contributor to the cyber security program that will protect the business from external and internal threats. You will lead projects to implement new security tools, respond to security threats and/or incidents as well as overseeing the lifecycle of both network and application vulnerabilities. You will have time split between operational work to keep the established security responsibilities running smoothly and project-based work to help increase the security posture of the organization.

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