Boston Tech Jobs and Startup Jobs

87

Entry-Level IT Technician

Bullhorn
Greater Boston Area
22 hours ago
+54
As an Entry-Level IT Technician, you will work with the head of Bullhorn's internal IT Group to provide world class desktop and server support to 1500+ users.  You will troubleshoot multiple computer platforms (Windows, iOS, and Smartphone).  You will support multiple administrative and desktop related applications and users who work from home or travel.

Leadership Development Program

Examity
Newton
1 day ago
+11
Starting once again this year in June 2020, the Leadership Development Program is Examity’s thirteen-month experiential initiative that delivers invaluable on-the-job training to qualified candidates in all facets of the business, including client implementation/data integration, account management, marketing strategy, and business development. Upon program completion, participants will have the opportunity to transition into a specialist role

Customer Success Manager, SMB

Skillsoft
Greater Boston Area
2 days ago
+27
Manage a portfolio of small to mid-sized clients ensuring customer retention and high satisfaction with SumTotal Systems. This is done by managing customer interaction across the business to ensure adoption of products, positive NPS (net promoter scores), focus on project and on-going support issues, reference-ability, strategic and quarterly business planning, and working with the Account Managers to ensure high dollar over dollar renewal rates.

Developer Support Engineer II - Managed Databases

DigitalOcean
Cambridge
2 days ago
+48
We are looking for a Developer Support Engineer to join our Developer Support Upstack team. Reporting to the Manager of Support for Upstack, you’ll be responsible for connecting customers from around the world with the resources needed to enable them to fully utilize our platform and advocating for their needs. As a Developer Support Engineer focused on providing exceptional support for our Managed Database offering, and through engagement and collaboration with our Upstack, Product, and Engineering teams, you’ll have the opportunity to connect with and directly impact each customers' experience and journey on our platform.

Customer Support Specialist

Formlabs
Somerville
2 days ago
+16
Our incredible Customer Support team connects with those users in a variety of different ways, through email, live chat, phone support, and live trainings. If you’re looking to give the best-in-class service for 3D printing professionals and enthusiasts around the world, we want you as a Customer Support Specialist. 

Dental CAD/CAM Trainer

Bilingual Customer Support Specialist

Technical Business Analyst

Director of Strategic Initiatives

Executive Assistant

Application Support Specialist

Load 3 more jobs7 jobs at Formlabs

Data Engineering Manager/Senior Manager

Toast
Greater Boston Area
2 days ago
+50
The Senior Manager, Data Warehouse will play an integral role in our budding Business Intelligence team. This person will lead a team of data engineers and help deliver a data platform for self service analysis throughout the organization. We are looking for a highly motivated, energetic candidate with experience managing top performers and working in cloud-based BI stacks who isn’t afraid to dive into data and get their hands dirty from time to time.

Bilingual Sr. Restaurant Success Analyst

Senior Manager Portfolio & Leasing

Regional Manager, Inside Customer (Restaurant) Success

Manager of Restaurant Success Analysts

Director of Corporate Social Responsibility

Payments Strategy Director

Network Engineer II

Director of Procurement

Bilingual Restaurant Success Manager - Inside

Director of Business Operations

Systems Solutions Architect

Travel Manager

Sr. Restaurant Success Analyst

Senior Executive Assistant

Sales Enablement Manager, Systems and Tools

Loan Operations Manager - Toast Capital

NetSuite Administrator

Director of Business Systems

Business Operations Team Lead

Business Systems Manager

Load 10 more jobs21 jobs at Toast

Event Manager

LeanIX, Inc.
Watertown
2 days ago
+32
We are looking for an enthusiastic Event Manager to oversee and organize marketing events that are dedicated to building pipeline and progressing existing relationships with prospects. You’ll ensure events are successful and cost effective in terms of our requirements, target audience and objectives. Deadlines, working with a global team, and focusing events around a challenging topic (Enterprise Architecture) do not frighten you. Bring in your ideas and experience to ensure our events are successful due to careful planning and budget management.

Vice President, Business Systems

Dynatrace
Waltham
2 days ago
+28
We are seeking an accomplished Leader with an extensive background managing Business Systems in the software industry, utilizing a cloud-only approach. The Vice President, Business Systems is responsible for building strong business relationships across global functions to drive an integrated strategic roadmap, and to lead the delivery of Business Systems’ services across the organization. This includes, management of the Business Systems strategy, architecture, development, governance, and program management; including, management of a growing team with maturing processes. The Vice President must have broad experience and knowledge of all aspects of SaaS business functions and processes; and have a strong record of successful collaboration and service delivery. The successful candidate will have the ability to work well in a fast-paced growth-oriented environment, have a demonstrated ability to drive meaningful change cross-functionally, have influencing skills, executive presence, expertise in portfolio management, and firm understanding of all IT compliance controls.

Sales Operations Manager

Alyce
Greater Boston Area
3 days ago
+26
Sales Operations Manager Hi there! We are Alyce, a Boston-based (near South Station) software startup that helps companies build real, human relationships with prospects, clients, partners, and employees through personalized gifts. We are a fast moving and motivated team with a big collective vision — to bring human back into B2B marketing and sales. We are seeking a full-time Sales Operations Manager to join our dynamic Boston team. Reporting

Operations Coordinator

Panorama Education
Greater Boston Area
4 days ago
+47
We are looking for a motivated team member who genuinely enjoys excelling in the world of internal employee customer service. This is a great opportunity for someone looking to build work experience in customer service and/or operations, or for an individual who wants to learn more about working in a tech start-up environment. We are a friendly, hard-working team that takes pride in helping our colleagues to be as effective as possible. Our ideal candidate will go above and beyond to make sure our team members feel supported in the office, takes pride in getting the details right, works efficiently and effectively, and is solutions-oriented. As a member of our Operations team, you will help lead day to day office operations, impact our culture via company-wide events, and be the first team member candidates and visitors speak with when they arrive at our office. As one of the most visible team members in the company, you’ll develop meaningful partnerships with colleagues on all Panorama teams, and be a valued team member of a mission-driven technology company at an exciting time in its history. 

Governance, Risk and Compliance (GRC) Manager

CircleCI
Greater Boston Area
5 days ago
Reporting to the head of security, the Governance, Risk and Compliance Manager will define, scale and oversee company-wide programs that build customer confidence, enable CircleCI operations to grow with minimal friction and ensure the company meets its third-party audit obligations. Specific domain ownership will include FedRAMP, SOC 2, GDPR/CCPA, Privacy Shield, SOX, IT controls, customer audits, legal liaison and day-to-day support for security. 

Associate Technical Support Engineer (Boston)

WhiteSource
Greater Boston Area
5 days ago
+26
In this role, you will provide support services to WhiteSource customers and prospects, assist with license resolution queries, troubleshoot, reproduce and devise workarounds to customer issues as well as escalating complex issues to senior staff and other departments.

Customer Support Specialist

Lose It!
Greater Boston Area
6 days ago
+32
Mastery of product knowledge for entire Lose It! family of products (iOS app, Android app, Challenges app, embodyDNA). Delivering accurate and timely responses to customers over multiple channels (email, chat, App Store reviews). Clearly identifying, reproducing and logging bugs / product oversights. Detecting trends in customer issues and escalating appropriately. Updating processes and workflows in Zendesk using automations, triggers and macros. Guiding junior members of the team in their approach to customer care. Identifying opportunities for improvement, both for our team and our processes and the Lose It! suite of products.

Sales/Revenue Operations Manager

MachineMetrics, Inc.
Greater Boston Area
5 days ago
+39
As our Sales/Revenue Operations Manager, you’ll work across Sales, Marketing, and Customer success to drive alignment and accountability across teams. Your mission will be to accelerate growth and provide more predictable revenue by streamlining and optimizing the business systems and processes. You’re a great fit if you have prior experience as a Revenue or Sales Operations Manager or similar—incorporating your tech-savviness and project management skills with cloud-based systems such as Marketing Automation and CRM (Hubspot), Accounting (Netsuite), and Customer Success (Churnzero). This is a new role within the company; we’ll look to you to create and fine-tune our processes which means you’ll make an impact from day one.

Clinical Services Director

Kyruus
Greater Boston Area
5 days ago
+36
You’ll work across the company to ensure that the clinical voice is present with our internal teams and you’ll externally interact with clinical leaders and administrators to ensure adherence to best practices. You’ll have access to our client data, use our testing and production environments, and manage projects using Smartsheet. You’ll create, document and maintain a continuously improving process for the engagement of clinicians and the achievement of adequate levels of clinical keyword configuration and well configured providers. You’ll be the main clinical contact for a portfolio of customers and work with them to ensure optimal clinical configuration to support both the internal well configured customer goals as well as the search experience goals of the customer. You’ll manage customer clinical implementations through discovery of clinical strategy, determining configurations for clients, and resourcing as appropriate. You’ll develop new customer and prospect engagement opportunities, particularly around case studies and webinars stemming from clinical perspective. You’ll engage with clinical executives across our customer base, act as SME around Clinical Services as a key differentiator of our company.

Manager - CSM

Rapid7
Greater Boston Area
5 days ago
+24
This key role within our Customer Success organization, reporting to the Director, Customer Success management, will be responsible for leading a team of Customer Success Managers in the care, retention, and growth of our State government, Local government, educational institutions as well as Federal government customers. This population of customers represents a significant portion of Rapid7’s annual recurring revenue, and this person will help to design and execute on our customer relationship strategy that is focused on driving high retention (90%+) and expansion across a highly diverse and large percentage of SLED/FED customers. The ideal candidate has experience in working with a large volume of customers in both proactive and reactive manners, participating in and driving cross-functional programs focused on improving customer experience, and has a proven track record for coaching and advancing their team to high standards of excellence. This leader has a passion for solving problems, is devoted to operational and engagement improvements, and is committed to developing the skills of their team.

Security Governance Analyst II

Strategic Customer Success Manager

Senior Customer Success Manager

Senior Director of Growth and Enablement Programs

VP, Security Services

Security Consultant - Penetration Tester

Customer Success Manager

Security Consultant - Product Consulting

Load 5 more jobs9 jobs at Rapid7

Customer Success Manager

Zaius
Greater Boston Area
5 days ago
+32
If you are a self-starter that enjoys a fast-paced, dynamic and autonomous environment, and thrives in challenging situations, Zaius is the place for you. The ideal candidate loves being on the front lines of partnering with top tier customers to adopt the platform and provide technical solutions to complex problems. The Customer Success Manager on the strategic accounts team is a true hybrid of technical aptitude, relationship management and digital marketing expertise that results in increased adoption, value, satisfaction and renewal of the customer.

Executive Assistant to President & Office Mana…

Transmit Security
Greater Boston Area
5 days ago
+27
The Senior Executive Assistant’s main duties include scheduling meetings, making travel arrangements and organizing daily calendars. To be successful in this role, you should be proactive, meet deadlines and communicate effectively. Our ideal candidate also has previous experience as an Executive Assistant and is familiar with office management technologies.

Information Risk Consultant Data Loss Prevention

MassMutual
Greater Boston Area
6 days ago
+39
We’re growing and our clients deserve the best. As part of the Data Protection Program, you will lead the Cybersecurity Data Loss Prevention strategy, requirements definition, proof of concepts for new tools and technologies and work closely with the security engineering teams that own the day to day operations of the DLP and other security tools. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience and self-awareness.

Director - Data, Privacy and AI Governance

Head of Data Modeling and Analysis

Senior IT Systems Auditor

Executive Assistant

Head of Data API Delivery

Actuary - Stable Value Products

Head of Strategic Risk

Technology Risk Lead

Load 5 more jobs9 jobs at MassMutual

Customer Engagement Specialist

The Predictive Index
Greater Boston Area
6 days ago
+21
The Customer Engagement Specialist is an entry role into the world of the customer. This role is focused on the customer and setting them up for success. You will be working closely with the Customer Success team to drive customer retention, adoption, expansion and customer satisfaction. You will be proactively engaging customers to help guide them through the full PI experience; driving product adoption and providing value-added information. This includes partnering with the Customer Success Managers to host customer kickoff calls, monitor feature adoption, aid with online training sessions and preparation, and ensure a frictionless renewal and upsell process for customers.

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