Boston Tech Jobs and Startup Jobs

12

Customer Experience Representative - Boston

Drizly
Greater Boston Area
18 hours ago
+33
Assist customers, retail partners, and regional managers via phone and email with ordering and account inquiries. Quickly address, solve, and track all customer support requests using Zendesk. Solve problems and address unsatisfactory experiences. Change course as priorities shift in real time with new inbound issues arriving.

Director of Data Science

Chewy
Greater Boston Area
1 day ago
+45
We are hiring a Director of Data Science for our Personalization team in Boston, MA. This is a leadership position that will have exposure across the entire business, influencing the vision and implementation of machine learning systems that power Personalization. You bring experience spanning data science, software engineering and team leadership. This role offers a great opportunity for professional growth with the leading online pet retailer in the US. You will have a unique opportunity of providing pet parents with a personalized, easy and integrated experience on Chewy.com.

Senior Network Engineer

Sr IT Compliance Analyst

Information Risk Consultant Data Loss Prevention

MassMutual
Greater Boston Area
2 days ago
+39
We’re growing and our clients deserve the best. As part of the Data Protection Program, you will lead the Cybersecurity Data Loss Prevention strategy, requirements definition, proof of concepts for new tools and technologies and work closely with the security engineering teams that own the day to day operations of the DLP and other security tools. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience and self-awareness.

Director - Data, Privacy and AI Governance

Head of Data Modeling and Analysis

Head of Data API Delivery

Technology Risk Lead

IT Audit Consultant

Load 2 more jobs6 jobs at MassMutual

Chief Commercial Officer

PathAI
Greater Boston Area
2 days ago
+21
The Chief Commercial Officer (CCO) is an executive position that reports directly to the CEO and works alongside the senior leadership team at PathAI. The CCO will hold primary responsibility for leading the strategy, development, execution and support of commercialization programs for PathAI's clinical products, which includes building relationships and partnerships with laboratories, hospitals, diagnostic companies, and payers. The primary objective of the role is to provide commercial leadership to realize PathAI’s vision of advancing medicine through the development and distribution of AI-powered technology for more accurate, standardized and predictive diagnostics.  The CCO will work closely with PathAI’s regulatory, scientific, and technology teams to shape company go-to-market and commercial strategy and partner on execution. The executive will have high visibility across the organization, including frequent interactions with PathAI leadership and Board.

Lead Solutions Architect (Home office / Remote / W…

Humana Studio_h
Greater Boston Area
2 days ago
+47
The Lead Solutions Architect translates business needs into technical systems solutions. Integrates hardware, software and network interfaces to form a system. Advises executives to develop functional strategies (often segment specific) on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, Uses independent judgment requiring analysis of variable factors and determining the best course of action.

M&A Lead Solutions Architect (remote / home office / work at hom e eligible)

Informatics Lead (Medical Claims)

Chief of Staff, Edge Health

Director, Strategy

Lead, Network Engineer

Associate VP Cyber Data Protection Management

Senior Cloud IAM Engineer

Senior Systems Engineer - ServiceNow

Load 5 more jobs9 jobs at Humana Studio_h

Manager, Support Services

Wellframe
Greater Boston Area
1 week ago
+34
The Services Manager will support daily operations and help to drive effectiveness and efficiency of the Services team, which is part of Client Delivery under Client Strategy & Operations. The Services team supports Wellframe-provided services for client staff, user support and app engagement. This individual will ensure nothing short of exemplary support and the most accurate information is provided consistently to end users in accordance with established policies and procedures. In addition, they will partner closely with internal teams to provide real-time insights that will allow for the optimization of service delivery and product improvements. The Services Manager will report directly to the Senior Manager, Services. 

Customer Success Manager

EverQuote
Cambridge
1 week ago
+41
We are excited to be seeking a Customer Success Manager to join our team! You will be an integral part of our Customer Success team and will be tasked with thinking critically and creatively about how to best support our clients to drive their business success with our support.

Manager of Customer Success

Tamr
Greater Boston Area
1 week ago
+33
We are looking for a Manager of our Customer Success team in the Boston area. Our Customer Success team partners with our clients to deliver transformational business outcomes. Working with some of the largest companies around the world (Global 2000), our CSMs pride themselves on not only building good relationships but also providing strategic advice - connecting clients with best practices and other companies solving similar challenges. Our ideal manager for the Customer Success team is a partner to other groups within Tamr and to our customers, helping both sides define and deliver on new opportunities.

Director of US Insights

Simply Business
Greater Boston Area
1 week ago
+34
The Data and Analytics department aims to inspire and empower Simply Business to create value through data. As a US Director of Insights, you will lead a team of talented Insight Analysts, inform the business strategy and be the most senior Data and Analytics person in the US. As the most senior Data and Analytics member in the US, you will have a fantastic opportunity to drive our business forward by informing the strategy and by partnering with all departments that need insight. You are expected to put your strategic, analytical and managerial skills to use in the context of a data-hungry and agile organization.

Customer Support Specialist

EverQuote
Cambridge
1 week ago
+41
The Customer Support Team is an essential part of our Customer Success organization. As a Customer Support Specialist, you will handle both inbound and outbound calls and emails, building and maintaining strong relationships with our client base, while supporting agents utilizing our EverQuote Pro platform. Your role is to respond to inbound client inquiries for user support, as well as reach out to our customer base to help them optimize their utilization of our services.

Technical Support Engineer

Neural Magic
Greater Boston Area
3 weeks ago
Build trust and advisory relationships with data science customers to help them better use our software to achieve success with their deep learning projects. Be on the frontline of customer love: respond and remediate customer requests to proactively guide and resolve issues. Be a voice for our customers during internal discussions at Neural Magic. Represent their needs and struggles to help drive the software in a strong direction. Stay on top of rapid innovation by testing and documenting new features and technologies as the public previews get released. Perform pre-release gap and bug analysis to determine the need for public-facing support content. Closely monitor and identify trends in customer experiences. Work with Neural Magic teams to enable customers to support themselves in the use of the software.

System Management Specialist

InterSystems
Cambridge
1 month ago
+31
InterSystems seeks a Systems Management Specialist with a background in large Windows and/or Unix environments and experience of OS Scripting. Providing support for our TrakCare (healthcare information system) deployments, the Systems Management Specialist is responsible for the overall delivery of the System Architecture Plan and the implementation, configuration and management of resources. 

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