Boston Tech Jobs and Startup Jobs

31

Clinical Services Director

Kyruus
Greater Boston Area
4 hours ago
+36
You’ll work across the company to ensure that the clinical voice is present with our internal teams and you’ll externally interact with clinical leaders and administrators to ensure adherence to best practices. You’ll have access to our client data, use our testing and production environments, and manage projects using Smartsheet. You’ll create, document and maintain a continuously improving process for the engagement of clinicians and the achievement of adequate levels of clinical keyword configuration and well configured providers. You’ll be the main clinical contact for a portfolio of customers and work with them to ensure optimal clinical configuration to support both the internal well configured customer goals as well as the search experience goals of the customer. You’ll manage customer clinical implementations through discovery of clinical strategy, determining configurations for clients, and resourcing as appropriate. You’ll develop new customer and prospect engagement opportunities, particularly around case studies and webinars stemming from clinical perspective. You’ll engage with clinical executives across our customer base, act as SME around Clinical Services as a key differentiator of our company.

Customer Support Specialist

Lose It!
Greater Boston Area
8 hours ago
+32
Mastery of product knowledge for entire Lose It! family of products (iOS app, Android app, Challenges app, embodyDNA). Delivering accurate and timely responses to customers over multiple channels (email, chat, App Store reviews). Clearly identifying, reproducing and logging bugs / product oversights. Detecting trends in customer issues and escalating appropriately. Updating processes and workflows in Zendesk using automations, triggers and macros. Guiding junior members of the team in their approach to customer care. Identifying opportunities for improvement, both for our team and our processes and the Lose It! suite of products.

VP of Real Estate & Center Development

Cricket Health
Cambridge
18 hours ago
Cricket Health is looking for a driven leader to be our VP of Real Estate & Center Development to oversee all pre-development, development, construction and maintenance of our innovative kidney health centers and corporate offices. This is a critical role for Cricket Health as we embark on an ambitious growth plan. We are looking for candidates with deep experience in real estate as well as strong communication, team leadership and project management skills. We are looking for someone that is a self-starter, that has good attention to detail and that can build our real estate development, and construction management capabilities from the ground up. You will be responsible for recruiting an all-star team to execute on our company’s vision. The ideal candidate will thrive in a fast-paced environment. This role will report to the Chief Financial Officer.

Business Operations Manager

Cricket Health
Cambridge
18 hours ago
We are seeking a passionate, strategic, and analytical Business Operations Manager to join our team in Cambridge, MA. You will be responsible for strategic initiatives across all of Cricket Health, with a focus on product and operations. The ideal candidate will have strong communication and analytical skills, will feel comfortable working cross-functionally and approaching problems in a data-driven and strategic way. This role will report to our Business Operations Lead.

Information Risk Consultant Data Loss Prevention

MassMutual
Greater Boston Area
18 hours ago
+39
We’re growing and our clients deserve the best. As part of the Data Protection Program, you will lead the Cybersecurity Data Loss Prevention strategy, requirements definition, proof of concepts for new tools and technologies and work closely with the security engineering teams that own the day to day operations of the DLP and other security tools. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience and self-awareness.

Director - Data, Privacy and AI Governance

Head of Data Modeling and Analysis

Senior IT Systems Auditor

Executive Assistant

Head of Data API Delivery

Actuary - Stable Value Products

Head of Strategic Risk

Technology Risk Lead

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Support Analyst

CrunchTime!
Greater Boston Area
18 hours ago
+26
We're looking for a highly motivated Support Analyst with experience working with enterprise software systems and General Manager level hospitality experience. The Support Analyst is responsible for responding to requests from Tier 2 (Customer Support) to research, troubleshoot, and identify root cause of technical issues for the CrunchTime Application Suite. An ideal candidate possesses exceptional analytical and problem-solving skills and is able to work independently as well as in collaboration with cross-departmental teams.

Product Specialist - Client Services

CrunchTime!
Greater Boston Area
18 hours ago
+26
As part of the Client Services Team, our Product Specialists are responsible for helping our world-class customers in the restaurant and hospitality industries gain value quickly and efficiently with their Crunchtime investment. Product Specialists consult, educate, train and challenge our customers as they adopt Crunchtime into their culture. Product Specialists not only explain how Crunchtime works but also why the Crunchtime process is essential to improve restaurant operations. This job requires you to lead the customer to success, not follow them into old habits. This is a vital role within our organization and the ideal candidate will consistently provide the highest levels of customer service. Deploying value to our customers quickly is critical to our success, so you should be able to effectively multi-task in order to meet tight deadlines. Our customers are located all over the world and candidates must be willing to travel both domestically and internationally.

Sr. Technical Support Engineer

Abacus Insights
Greater Boston Area
1 day ago
+35
Our Customer Success team is looking to bring on an experienced Senior Technical Support Engineer. If you are interested in being an early founding member of a team that is absolutely critical to the overall success of our company, this is a position for you. As a founding member of the team, you will be responsible for all of our customer environment’s and helping to operate our platform with a software engineering focus.

Network Engineer

DataRobot
Greater Boston Area
1 day ago
DataRobot is looking for Network and Security engineers to help us build out, maintain and improve our highly reliable cloud based and on-premise infrastructures. You will work with other team members to build and maintain highly available, high performance, and scalable systems. You will participate in building, maintenance and support our networks to support our global users and employees. You will participate in systems and network security testing. You will be part of our Core Infrastructure team, and will work closely with our Release Engineering, Test Automation and Development teams on automation of infrastructure processes. You will participate in creating and improving our security policies and procedures that will ensure the protection of customer and corporate data. You are expected to assist other team members on system and infrastructure related issues when necessary. You will participate in on-call rotation.

Healthcare General Manager

Manufacturing General Manager

Administrative Coordinator

Transportation General Manager

Life Sciences General Manager

Executive Assistant

Director of Corporate IT

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Insurance Agent Training Program

Simply Business
Greater Boston Area
2 days ago
+34
As a Customer Solutions Trainee/Lead Qualifier, you will be making outbound calls to prospective leads who have already filled out a quote request online, as well as taking part in self led trainings to support you in becoming a licensed agent.

Administrative Assistant

PathAI
Greater Boston Area
2 days ago
+21
Manage calendars and prioritize meetings and calls for leadership team. Manage travel itineraries. Assist with scheduling office meetings and events (board meetings, all-team meetings etc.). Assist in executive team expense reporting. Assist in preparing internal and external corporate documents. Support operations team with additional duties as assigned. Support recruiting processes and scheduling, providing lunch, and ensuring a smooth candidate experience. Cover front desk duties as needed. Perform general administrative tasks including mailings, emailing, scanning, filing, printing, preparing and sharing presentation materials. Serve as main point of contact for employees including meeting room logistics. Assist in keeping shared spaces neat.

Customer Success Manager

Alyce
Greater Boston Area
3 days ago
+26
Manage enterprise client relationships, creating account growth plans, and navigating scope conversations with positive outcomes for all involved. Drive solution adoption by providing best practices, solution usage maturity benchmarks, diagnosing barriers to adoption, and helping the customer address those obstacles. Develop and maintain a deep understanding of both the Alyce product and our customer's specific needs in support of their ongoing usage. Communicating in a concise but appealing manner, with the ability to simplify technical concepts for a non-technical audience. Be a customer advocate while capturing customer feedback and reporting requests to Product Management and Engineering. Provide proactive support to our clients.

Engineering Tech Lead

Tamr
Greater Boston Area
3 days ago
+33
We are seeking an outstanding engineering tech lead interested in building products that solve customer problems, ranging from back-end data processing and machine learning, to front end presentation and dashboarding. This is an opportunity to build enterprise software that solves the most time-consuming, manually intensive problem in data science: enriching, curating, and preparing data. Working with very strong colleagues, you will lead a team and help design and implement creative solutions to problems in microservice applications, data pipelining, distributed computing, large-scale computing, interactive-response-time processing, and system architecture.

Customer Success Manager

CrunchTime!
Greater Boston Area
3 days ago
+26
We're looking for a Customer Success Manager to join the growing Client Services team. The successful candidate will exhibit a high level of self-motivation and independence while working in a team environment. This candidate will be expected to interact with all functional areas of the organization and clients through the pre and post-implementation phases. This role will be responsible for building and maintaining relationships with our clients and ensure they are successfully and consistently using the application to its fullest extent. 

Senior Vice President of Service Delivery

Cricket Health
Cambridge
5 days ago
The SVP Service Delivery will be responsible for all healthcare operations of the business, including new market implementation, existing market management, patient enrollment and support, network development, customer relationship management, and clinical care delivery--virtual, clinic-based and in the home. This executive must be a proven operational leader with a strong track record of leadership.

Customer Success Specialist - Marlborough

SimplePractice
Greater Boston Area
6 days ago
We’re looking for a friendly, eager-to-learn Customer Success Specialist to join our team in Marlborough, MA.  In this role, you will use your passion for technology to provide our customers with a world class experience. SimplePractice is built for our customers, and supporting their success is our top priority. We strive to provide unparalleled support and encourage our customers to always let us know how we can improve our products. You’ll

Director of Network Development

Cricket Health
Greater Boston Area
6 days ago
As a Director of Network Development, you will be responsible for the recruitment, engagement and education of Physician providers within the state of California. This role uniquely blends strategy, analytics, sales, and innovation in a market-facing leadership position. You will assist in implementing our go-to-market strategy for partnering with high-value Nephrology and Primary Care providers. Working within a matrix organization is mandated. You will report directly to the Vice President of Network Development while providing support to Clinical and Account Management teams. 

Supervisor, Support Services

Wellframe
Greater Boston Area
1 week ago
+34
The Services Manager will support daily operations and help to drive effectiveness and efficiency of the Services team, which is part of Client Delivery under Client Strategy & Operations. The Services team supports Wellframe-provided services for client staff, user support and app engagement. This individual will ensure nothing short of exemplary support and the most accurate information is provided consistently to end users in accordance with established policies and procedures. In addition, they will partner closely with internal teams to provide real-time insights that will allow for the optimization of service delivery and product improvements. The Services Manager will report directly to the Senior Manager, Services. 

Manager, Customer Success Management

Tamr
Greater Boston Area
1 week ago
+33
We are looking for a Manager of our Customer Success team in the Boston area. Our Customer Success team partners with our clients to deliver transformational business outcomes. Working with some of the largest companies around the world (Global 2000), our CSMs pride themselves on not only building good relationships but also providing strategic advice - connecting clients with best practices and other companies solving similar challenges. Our ideal manager for the Customer Success team is a partner to other groups within Tamr and to our customers, helping both sides define and deliver on new opportunities.

Office Manager

Chronometriq
Cambridge
1 week ago
We are Chronometriq Chronometriq was founded in 2012 by passionate co-founders with the mission to liberate people from the waiting room. Soon after, they realized there was an opportunity to not only improve healthcare access for people, but also help clinics work more efficiently and at lower operating costs. Due to our accelerated growth, we are looking for an Office Manager to join our Boston team.   Your role As Office Manager USA, you

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