Boston Tech Jobs and Startup Jobs

19

Bilingual Restaurant Success Manager - Inside

Toast
Greater Boston Area
1 day ago
+50
As a Bilingual Restaurant Success Manager, you will operate as a key customer advocate for clients in your assigned territory. Using customer empathy and a consultative approach, you will drive customer satisfaction and measure success based upon a number of key performance indicators (KPIs): customer NPS, expansion revenue, retention, and referral revenue. As a pivotal internal and external stakeholder, you will partner with the Sales, Support, Services, Product and Finance teams to meet all customer needs. 

Director, Cards Partnerships

Manager, Customer Success

Data Engineering Manager/Senior Manager

Senior Manager Portfolio & Leasing

Regional Manager, Inside Customer (Restaurant) Success

Manager, Restaurant Success Analyst

Director of Corporate Social Responsibility

Payments Strategy Director

Network Engineer II

Director of Procurement

Director of Business Operations

Systems Solutions Architect

Sr. Restaurant Success Analyst

Senior Executive Assistant

Loan Operations Manager - Toast Capital

NetSuite Administrator

Director of Business Systems

Business Operations Team Lead

Business Systems Manager

Load 10 more jobs20 jobs at Toast

Customer Support Specialist

EverQuote
Cambridge
1 day ago
The Customer Support Team is an essential part of our Customer Success organization. As a Customer Support Specialist, you will handle both inbound and outbound calls and emails, building and maintaining strong relationships with our client base, while supporting agents utilizing our EverQuote Pro platform. Your role is to respond to inbound client inquiries for user support, as well as reach out to our customer base to help them optimize their utilization of our services.

Technical Support Lead

LeanIX, Inc.
Watertown
1 day ago
+32
The Customer Support team at LeanIX is a critical part of our current and future success, and we are looking for absolutely, and only, the best people out there with a passion for educating our customers as well as solving their problems as they work within the LeanIX product suite. The Senior Customer Support Specialist will be a master of the customer support domain and will grow to serve as a hands-on team lead for the overall Customer Support team.

Entry-Level IT Technician

Bullhorn
Greater Boston Area
2 days ago
+54
As an Entry-Level IT Technician, you will work with the head of Bullhorn's internal IT Group to provide world class desktop and server support to 1500+ users.  You will troubleshoot multiple computer platforms (Windows, iOS, and Smartphone).  You will support multiple administrative and desktop related applications and users who work from home or travel.

Event Manager

LeanIX, Inc.
Watertown
3 days ago
+32
We are looking for an enthusiastic Event Manager to oversee and organize marketing events that are dedicated to building pipeline and progressing existing relationships with prospects. You’ll ensure events are successful and cost effective in terms of our requirements, target audience and objectives. Deadlines, working with a global team, and focusing events around a challenging topic (Enterprise Architecture) do not frighten you. Bring in your ideas and experience to ensure our events are successful due to careful planning and budget management.

Vice President, Business Systems

Dynatrace
Waltham
3 days ago
+28
We are seeking an accomplished Leader with an extensive background managing Business Systems in the software industry, utilizing a cloud-only approach. The Vice President, Business Systems is responsible for building strong business relationships across global functions to drive an integrated strategic roadmap, and to lead the delivery of Business Systems’ services across the organization. This includes, management of the Business Systems strategy, architecture, development, governance, and program management; including, management of a growing team with maturing processes. The Vice President must have broad experience and knowledge of all aspects of SaaS business functions and processes; and have a strong record of successful collaboration and service delivery. The successful candidate will have the ability to work well in a fast-paced growth-oriented environment, have a demonstrated ability to drive meaningful change cross-functionally, have influencing skills, executive presence, expertise in portfolio management, and firm understanding of all IT compliance controls.

Director of Data Science

Chewy
Greater Boston Area
1 week ago
+45
We are hiring a Director of Data Science for our Personalization team in Boston, MA. This is a leadership position that will have exposure across the entire business, influencing the vision and implementation of machine learning systems that power Personalization. You bring experience spanning data science, software engineering and team leadership. This role offers a great opportunity for professional growth with the leading online pet retailer in the US. You will have a unique opportunity of providing pet parents with a personalized, easy and integrated experience on Chewy.com.

Senior Network Engineer

Executive Assistant

Information Risk Consultant Data Loss Prevention

MassMutual
Greater Boston Area
1 week ago
+39
We’re growing and our clients deserve the best. As part of the Data Protection Program, you will lead the Cybersecurity Data Loss Prevention strategy, requirements definition, proof of concepts for new tools and technologies and work closely with the security engineering teams that own the day to day operations of the DLP and other security tools. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience and self-awareness.

Director - Data, Privacy and AI Governance

Head of Data Modeling and Analysis

Senior IT Systems Auditor

Executive Assistant

Head of Data API Delivery

Actuary - Stable Value Products

Head of Strategic Risk

Technology Risk Lead

Load 5 more jobs9 jobs at MassMutual

Sr. Technical Support Engineer

Abacus Insights
Greater Boston Area
1 week ago
+35
Our Customer Success team is looking to bring on an experienced Senior Technical Support Engineer. If you are interested in being an early founding member of a team that is absolutely critical to the overall success of our company, this is a position for you. As a founding member of the team, you will be responsible for all of our customer environment’s and helping to operate our platform with a software engineering focus.

Support Coordinator

Acquia
Greater Boston Area
1 week ago
+35
Work with a broad customer base consisting of non-profits, educational institutions, governmental bodies, and Fortune 500 companies around the world. Use advanced problem-solving to resolve complex challenges in real time across a number of technical domains. Collaborate across the Support organization and other internal teams to provide the best possible outcomes to meet client need. Create and implement communications to meet the technical needs of a global audience.

Support Engineer

Executive Director, Career Collaborative

Bullhorn
Greater Boston Area
1 week ago
+54
As the Executive Director, you will employ both traditional and creative strategies to raise capital and energize communities to create real, sustainable growth for this important mission. You will be a resourceful, energetic, and innovative leader and contributor. This is a hands-on role for someone who will roll up their sleeves and get excited about making a difference in communities and lives.  

Insurance Agent Training Program

Simply Business
Greater Boston Area
1 week ago
+34
As a Customer Solutions Trainee/Lead Qualifier, you will be making outbound calls to prospective leads who have already filled out a quote request online, as well as taking part in self led trainings to support you in becoming a licensed agent.

Senior Manager, Travel

Dynatrace
Waltham
1 week ago
+28
Reporting to the VP of Finance, the Senior Manager of Travel will assume the responsibilities of organizing and building out a global travel program. They will support the VP in driving the needs of our employee travel needs. This candidate will work cross functionally to understand near and long-term demands and needs to improve the consistency and quality of our travel experiences and governance with our global travel program.

Sr. Netsuite Business Analyst

Dynatrace
Waltham
1 week ago
+28
As a Senior Netsuite Business Analyst, you will help define User Stories and prioritize Team Backlog on behalf of our finance business functions. You will evaluate and document the requirements for each Product Feature, work with Solution Architects to solidify solution design, and work with Business Analysts and the Development Team to implement cloud-based solutions on the NetSuite and Salesforce platform(optional). You will be the primary means of communication between our Development Team and our business functions.

Senior Customer Success Manager

Threat Stack
Greater Boston Area
1 week ago
+31
The Senior Customer Success Manager is responsible for the overall success and adoption of a portfolio of Threat Stack’s largest accounts. The perfect candidate should be adept at developing a consultative relationship with key decisions makers within assigned accounts and further elevating existing relationships.

Customer Success Associate

LeanIX, Inc.
Watertown
1 week ago
+32
We are looking for a driven, customer-oriented, team player with exceptional analytical and consulting / advisory skills to support our customers in the best way possible. You will take on full responsibility for customer accounts across the different stages of their lifecycle – from onboarding to renewal. The tasks may range from data-driven analysis and execution to supporting customer change management projects.

Customer Success Manager

EverQuote
Cambridge
3 weeks ago
We are excited to be seeking a Customer Success Manager to join our team! You will be an integral part of our Customer Success team and will be tasked with thinking critically and creatively about how to best support our clients to drive their business success with our support.

Associate Director, Data Science (with Consumer Ma…

Humana Studio_h
Greater Boston Area
3 weeks ago
+47
The Associate Director, Data Science develops, maintains, and collects structured and unstructured data sets for analysis and reporting. Creates reports, projections, models, and presentations to support business strategy and tactics. Decisions are typically related to identifying and resolving complex technical and operational problems within department(s), and could lead multiple managers or highly specialized professional associates.

Cisco Wireless Senior Network Engineer (remote virtual work at home eligible)

Manager, Telecomm/Voice Engineering-Avaya(remote virtual home office eligible)

Lead Enterprise Architect

Director, Contact Center Infrastructure Operations

Senior Storage Engineer (home office / remote / work from home) eligible

Senior Cloud IAM Engineer

Actuary, Market Support - Employer Group Market Risk Management

Senior Systems Engineer - ServiceNow

Lead Cloud Cyber Security Operations Engineer (virtual remote home office eligible)

Lead Enterprise Architect - Public Cloud ( virtual home office remote eligible)

Load 7 more jobs11 jobs at Humana Studio_h

Senior Data Science and Engineering Lead

GreatHorn
Waltham
3 weeks ago
+38
This is an opportunity for a skilled, entrepreneurial and thoughtful data scientist/engineer who is capable of working both independently and collaboratively on next generation PoCs and products. You will ideate, design, and develop applications, services and features from ground up. You will help transform complex analytical models into scalable, production-ready solutions for GreatHorn. You will work directly with Product Owners, the CTO, the VP of Engineering, and key customers to deliver data products which help our customers understand and act on the forces at work in their enterprise.

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