Boston Tech Jobs and Startup Jobs

30

Strategy and Pricing Analytics Manager

Skillsoft
Greater Boston Area
1 day ago
+27
The Manager, Strategy and Pricing Analytics will be an important member of Skillsoft's Strategy Team, which is responsible for strategic decisions that grow and transform the business, establish strategic partnerships, deploy new products and achieve corporate strategy goals. The Manager, Strategy and Pricing Analytics will be responsible for evolving our analytic capabilities, uncovering and driving insights into the business, and working cross-functionally to drive the Strategy Team's goals. This role will be critical to our success, playing an active part in shaping our strategic intelligence capabilities, approach to serving our internal business partners, and the outputs we deliver. In achieving these goals, this role will work across the organization both in terms of functional area and seniority level. The work will comprise both individually driven analytic projects and more cross-functional team driven projects. This is an opportunity to truly shape how relevant data and analytics are created, managed and purposed to directly impact our strategic goals around strategy, packaging and pricing.

Senior IT Disaster Recovery Engineer

Humana Studio_h
Greater Boston Area
1 day ago
+47
The Senior IT Disaster Recovery Engineer assists in development of risk management procedures, business continuance scenarios, contingency and disaster recovery plans for central and distributed systems and networks to maintain operations during downtime and/or major disasters. The Senior IT Disaster Recovery Engineer work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

Lead, IT Disaster Recovery

Agent Support Representative (WAH)

ESS Voice, Senior Telecom Administrator

Director - Cyber Data Analytics

Senior Desktop/End User Support Engineer

Lead of Cybersecurity Data Protection & Analytics

Associate Director, Go365 Technology Solutions

Associate Director, Data Science (Irving, TX, Louisville, KY or Boston, MA)

Data Security Analyst (Boston or Louisville, KY) - for Digital Health & Analytics

Lead Solution Architect

Director, Strategy

Lead, Network Engineer

Senior Systems Engineer - ServiceNow

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Senior Director, Practice Management

Cricket Health
Cambridge
1 day ago
Cricket Health is currently searching for a professional, compassionate and knowledgeable individual to fill the position of Practice Manager. As a Senior Director, Practice Management, you will be responsible for the overall operations, development, and success of our clinical practice, which includes virtual and in-person services for individuals diagnosed with chronic kidney disease (CKD) and end-stage renal disease (ESRD). In this role, you will be responsible for the clinical design of all CKD and ESRD care service lines nationally and the introduction of services into new local markets. You will also be responsible for the development of all administrative policies and procedures for our clinical services, including their successful implementation and evaluation. In this important role, the successful applicant will act as an information resource and ambassador to patients, the general public, Physicians, and staff. 

Technical Product Trainer

Abacus Insights
Greater Boston Area
2 days ago
+35
Abacus Insights is a mission-driven, start-up technology company that is focused on improving health outcomes, lowering the cost of healthcare, and delivering a more seamless healthcare experience. At our core, we are passionate about advancing healthcare and improving people’s lives through technology. Abacus Insights provides a flexible, efficient, and secure platform that organizes and exchanges data from various sources and formats, allowing

Executive Assistant

Agero + Swoop
Greater Boston Area
2 days ago
+26
The Executive Assistant role provides specialized administrative support to the Agero executive leadership team. This is a hugely visible role across both the executive team and Agero's corporate HQ. This role entails proper management of confidential information, meeting logistics management and general administrative support. Arranges and coordinates multiple executives daily calendar, travel arrangements, correspondence and files. Additionally, this role entails answering incoming calls & responding to emails.

Customer Success Representative

edX
Cambridge
1 day ago
+39
Triages and manage new and existing customer requests through Zendesk ticketing system. Develops deep understanding of edX course catalog to assist with catalog curation requests. Supports onboarding new customers onto the edX platform. Supports sales and account management through the procurement process and catalog curation. Identifies and synthesizes local market trends, based on customer and stakeholder interactions and feedback. Thinks creatively and systematically to help improve operational processes.

End User System Engineer

Agero + Swoop
Greater Boston Area
3 days ago
+26
nstalls, configures, and maintains organization’s server and endpoint environment. Analyzes and resolves problems associated with server and endpoint hardware, OS and applications. Detects, diagnoses, and reports problems on both server and endpoint systems. Provides third level support for administration and maintenance of PC and system applications.

Client Operations Manager

Wellframe
Greater Boston Area
3 days ago
+34
We are looking for a talented Client Operations Manager to join Wellframe’s Client Delivery team. This is position focuses on supporting our health plan, provider and partner clients during the implementation of the Wellframe platform and throughout the client life cycle. The Client Operations Manager is the primary point of contact for assigned clients, working within a multidisciplinary, team-based client delivery model, owning the program management, ongoing day-to-day operations, and assist in defining and executing account management strategy and corresponding relationships for 3-5 client accounts on average.

Information Risk Consultant Data Loss Prevention

MassMutual
Greater Boston Area
3 days ago
+39
We’re growing and our clients deserve the best. As part of the Data Protection Program, you will lead the Cybersecurity Data Loss Prevention strategy, requirements definition, proof of concepts for new tools and technologies and work closely with the security engineering teams that own the day to day operations of the DLP and other security tools. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience and self-awareness.

Business Information Security Officer

Senior Associate & Head of Platform

User Support Associate

Wellframe
Greater Boston Area
3 days ago
+34
We are looking for a User Support Associate to join our growing Support Services team, helping Wellframe to provide outstanding service to our customers by answering questions, assisting with user onboarding, handling issues, and troubleshooting problems with our products and services. In addition of assisting our users, the User Support Associate also acts as a subject matter expert and liaison with internal teams to optimize service delivery, internal processes, and product improvements. 

Operations Specialist

EverQuote
Cambridge
3 days ago
+41
The Operations Specialist will be a core team member in helping our newest employees succeed on a daily basis. This individual will work alongside our newest employees to onboard them in their first weeks of joining and assist them with ongoing support as they continue to grow with us. They will be a liaison to our newest employees and create strong working relationships with them. Additionally, this individual will work directly with our external partners and be a liaison between employees and partners. Lastly, this individual will partner with our finance team to ensure employee compensation is properly calculated and distributed.

Vice President, Business Systems

Dynatrace
Waltham
4 days ago
+28
We are seeking an accomplished Leader with an extensive background managing Business Systems in the software industry, utilizing a cloud-only approach. The Vice President, Business Systems is responsible for building strong business relationships across global functions to drive an integrated strategic roadmap, and to lead the delivery of Business Systems’ services across the organization. This includes, management of the Business Systems strategy, architecture, development, governance, and program management; including, management of a growing team with maturing processes. The Vice President must have broad experience and knowledge of all aspects of SaaS business functions and processes; and have a strong record of successful collaboration and service delivery. The successful candidate will have the ability to work well in a fast-paced growth-oriented environment, have a demonstrated ability to drive meaningful change cross-functionally, have influencing skills, executive presence, expertise in portfolio management, and firm understanding of all IT compliance controls.

Insurance Agent Training Program

Simply Business
Greater Boston Area
5 days ago
+34
As a Customer Solutions Trainee/Lead Qualifier, you will be making outbound calls to prospective leads who have already filled out a quote request online, as well as taking part in self led trainings to support you in becoming a licensed agent.

Senior Client Partner

Wellframe
Greater Boston Area
6 days ago
+34
We are looking for a Senior Client Partner to join our Client Engagement team, to help us to cultivate partnerships with our clients striving to maximize the impact of Wellframe’s digital health management solutions. Reporting into the VP, Client Engagement, you will build and maintain executive level relationships. With an expectation of independent work and overall responsibility for accounts, you will collaborate and deliver services with teams and cross-functional business partners to ensure satisfaction, adoption, and expanded use of solutions across all levels of customer size and complexity.

Senior Client Operations Associate

Wellframe
Greater Boston Area
6 days ago
+34
You will be supporting Client Delivery efforts to ensure that the Wellframe technology platform is deployed in a timely and high quality fashion, ensuring that the client is positioned for success with respect to client adoption, member/patient acquisition and enhancing member/patient care. You will be playing a critical role in integrating client workflows with platform capabilities, building and owning project plans, setting project scope to align with key stakeholders and using data and analytics to tell compelling stories.

Virtual Customer Success Manager- Bilingual

Skillsoft
Remote
6 days ago
+27
Accountable for enabling success throughout the customer lifecycle using Skillsoft consulting best practices and methodologies, to drive renewal and growth outcomes for designated customer accounts as assigned by the Manager. Responsible for overall management of relationships and projects and is the main point of contact for the account team and the customer. Establishes relationships with stakeholders and mobilizers across the customer organization and enlists and manages internal Skillsoft resources including Client Service Consultants, Services, Technical Resources, and others throughout the lifecycle as needed. Responsible for planning and driving ongoing account strategy (including setting account goals and priorities). Conduct annual customer reviews of overall account health including benchmarking and best practices. Achieve annual certification in the use of Skillsoft methodologies, models and tools used to drive customer success, renewals and growth. Responsible for customer monthly license consumption reporting and quarterly data analysis providing solution findings and trends. Responsible and accountable for the customer Account Health Record, keeping details current and meeting established goals. Responsible for entering key customer activities into Salesforce on a regular basis. Responsible for pursuing strategic alignment opportunities throughout the customer organization.

Customer Success Manager - Compliance Solutions

Skillsoft
Remote
6 days ago
+27
Manage a portfolio of compliance clients ensuring customer retention and high satisfaction with Skillsoft. Own overall relationship with assigned clients, which includes increasing adoption, ensuring retention, and holistic customer satisfaction. Drive customer interaction across the business to ensure adoption of products, positive NPS (net promoter scores). Manage projects and on-going support issues, reference-ability, strategic and quarterly business planning. Team with Customer Sales Directors to ensure high dollar over dollar renewal rates during both expire and auto renewal anniversaries. Enable success throughout the customer life cycle and ensure best practices and methodologies that will drive renewal and growth outcomes for designated customer accounts. Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products and services. Plan and drive ongoing account strategy working with clients to establish critical goals, or other key performance indicators, and aid the customer in achieving their goals. Develop up-sell opportunities.

Chief Commercial Officer

PathAI
Greater Boston Area
1 week ago
+21
The Chief Commercial Officer (CCO) is an executive position that reports directly to the CEO and works alongside the senior leadership team at PathAI. The CCO will hold primary responsibility for leading the strategy, development, execution and support of commercialization programs for PathAI's clinical products, which includes building relationships and partnerships with laboratories, hospitals, diagnostic companies, and payers. The primary objective of the role is to provide commercial leadership to realize PathAI’s vision of advancing medicine through the development and distribution of AI-powered technology for more accurate, standardized and predictive diagnostics.  The CCO will work closely with PathAI’s regulatory, scientific, and technology teams to shape company go-to-market and commercial strategy and partner on execution. The executive will have high visibility across the organization, including frequent interactions with PathAI leadership and Board.

Manager, Business Intelligence

Skillsoft
Greater Boston Area
1 week ago
+27
· Regular evaluation of implemented tools for investment productivity and effectiveness. Continually assess functional capabilities vs. other tools in market and opportunities for enhancing existing or introducing new tools. · Evolve the existing landscape of reporting through developing new leadership level dashboards and presentations with consistent look and feel within the bounds of our brand. · Provide thought leadership and data journalism mentorship to other analysts. · Build and maintain the distribution of push reporting and self-service data products for all levels of the organization, enabling seamless access to information. Ensure federation of data assets while maintaining appropriate privacy and information security requirements. · Work with team partners on the architecture and supporting data structure to guarantee high-performance, scalable reporting solutions. Routinely assess reporting performance, intercepting impacts from technical changes and guaranteeing customer satisfaction. Define and manage SLA metrics to track the availability and quality of reports and dashboards.

Sr. Netsuite Business Analyst

Dynatrace
Waltham
1 week ago
+28
As a Senior Netsuite Business Analyst, you will help define User Stories and prioritize Team Backlog on behalf of our finance business functions. You will evaluate and document the requirements for each Product Feature, work with Solution Architects to solidify solution design, and work with Business Analysts and the Development Team to implement cloud-based solutions on the NetSuite and Salesforce platform(optional). You will be the primary means of communication between our Development Team and our business functions.

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