Boston Tech Jobs and Startup Jobs

35

Jr. IT Manager

Thought Industries
Greater Boston Area
2 hours ago
+30
We are looking for an experienced Junior IT Manager to join Thought Industries to ensure all our IT needs are met as we continue to build the future of our SaaS Learning Management Platform. In this role, you would be responsible for coordinating, planning, and leading computer-related activities in our organization, work closely with our outsourced IT partner, Electric, as well as help us stay ahead of our evolving IT needs and systems requirements. This is a full-time Boston HQ based position open to U.S. applicants. 

Manager, Business Intelligence

Skillsoft
Greater Boston Area
2 hours ago
+27
· Regular evaluation of implemented tools for investment productivity and effectiveness. Continually assess functional capabilities vs. other tools in market and opportunities for enhancing existing or introducing new tools. · Evolve the existing landscape of reporting through developing new leadership level dashboards and presentations with consistent look and feel within the bounds of our brand. · Provide thought leadership and data journalism mentorship to other analysts. · Build and maintain the distribution of push reporting and self-service data products for all levels of the organization, enabling seamless access to information. Ensure federation of data assets while maintaining appropriate privacy and information security requirements. · Work with team partners on the architecture and supporting data structure to guarantee high-performance, scalable reporting solutions. Routinely assess reporting performance, intercepting impacts from technical changes and guaranteeing customer satisfaction. Define and manage SLA metrics to track the availability and quality of reports and dashboards.

Senior Vice President of Service Delivery

Cricket Health
Cambridge
3 days ago
The SVP Service Delivery will be responsible for all healthcare operations of the business, including new market implementation, existing market management, patient enrollment and support, network development, customer relationship management, and clinical care delivery--virtual, clinic-based and in the home. This executive must be a proven operational leader with a strong track record of leadership.

Executive Assistant

MassMutual
Greater Boston Area
4 days ago
+39
- Act as the point of contact between the executives and internal/external clients. - Coordinate executive communications including receiving calls/messages and routing correspondence. - Manage travel itineraries. - Capture minutes, action items and follow-ups. - Produce reports, presentations and briefs. - Manage calendars and scheduling. - Monitors budget including tracking expenditures and providing reports. - Assist in record keeping and record management.

Technology Risk Lead

IT Audit Consultant

Information Risk Consultant Data Loss Prevention

Director - Data, Privacy and AI Governance

Head of Data Modeling and Analysis

Head of Data API Delivery

Actuary - Stable Value Products

Load 4 more jobs8 jobs at MassMutual

Supervisor, Support Services

Wellframe
Greater Boston Area
4 days ago
+34
The Services Manager will support daily operations and help to drive effectiveness and efficiency of the Services team, which is part of Client Delivery under Client Strategy & Operations. The Services team supports Wellframe-provided services for client staff, user support and app engagement. This individual will ensure nothing short of exemplary support and the most accurate information is provided consistently to end users in accordance with established policies and procedures. In addition, they will partner closely with internal teams to provide real-time insights that will allow for the optimization of service delivery and product improvements. The Services Manager will report directly to the Senior Manager, Services. 

Strategy and Pricing Analytics Manager

Skillsoft
Greater Boston Area
5 days ago
+27
The Manager, Strategy and Pricing Analytics will be an important member of Skillsoft's Strategy Team, which is responsible for strategic decisions that grow and transform the business, establish strategic partnerships, deploy new products and achieve corporate strategy goals. The Manager, Strategy and Pricing Analytics will be responsible for evolving our analytic capabilities, uncovering and driving insights into the business, and working cross-functionally to drive the Strategy Team's goals. This role will be critical to our success, playing an active part in shaping our strategic intelligence capabilities, approach to serving our internal business partners, and the outputs we deliver. In achieving these goals, this role will work across the organization both in terms of functional area and seniority level. The work will comprise both individually driven analytic projects and more cross-functional team driven projects. This is an opportunity to truly shape how relevant data and analytics are created, managed and purposed to directly impact our strategic goals around strategy, packaging and pricing.

Student Success Manager

Ready4
Greater Boston Area
5 days ago
This role is perfect for a detail-obsessed and creative self-starter. You should relish the opportunity to develop and execute partner-specific marketing initiatives. You’ll know your partnership agreements outside and in, and stay abreast of SimpliSafe’s marketing initiatives to uncover opportunities to enhance performance. This team moves fast and is always hustling so you will need to be able to effortlessly navigate several projects at the same time. You will vigorously measure, analyze and report program results to ensure that both SimpliSafe's and your partners' goals are always exceeded

Sr. Director, Head of Partner Success

edX
Cambridge
5 days ago
+39
The role reports to the Vice President of Education Services. As a senior member of the group’s management team, you will also work in close collaboration with leaders and key groups across edX including content strategy, marketing, partner operations, and product delivery. 

Customer Success Manager

EverQuote
Cambridge
5 days ago
+41
We are excited to be seeking a Customer Success Manager to join our team! You will be an integral part of our Customer Success team and will be tasked with thinking critically and creatively about how to best support our clients to drive their business success with our support.

Online Remote Proctors

Examity
Newton
6 days ago
+11
Examity is looking to immediately hire online proctors to meet the demands of our test takers. You will play a pivotal role in guaranteeing the integrity of online learning. This is will be a 40 hour per week, 3 month (Apr-Jun) remote opportunity. Must have reliable internet connection and own/have access to a personal computer.

Clinical Services Director

Kyruus
Greater Boston Area
6 days ago
+36
You’ll work across the company to ensure that the clinical voice is present with our internal teams and you’ll externally interact with clinical leaders and administrators to ensure adherence to best practices. You’ll have access to our client data, use our testing and production environments, and manage projects using Smartsheet. You’ll create, document and maintain a continuously improving process for the engagement of clinicians and the achievement of adequate levels of clinical keyword configuration and well configured providers. You’ll be the main clinical contact for a portfolio of customers and work with them to ensure optimal clinical configuration to support both the internal well configured customer goals as well as the search experience goals of the customer. You’ll manage customer clinical implementations through discovery of clinical strategy, determining configurations for clients, and resourcing as appropriate. You’ll develop new customer and prospect engagement opportunities, particularly around case studies and webinars stemming from clinical perspective. You’ll engage with clinical executives across our customer base, act as SME around Clinical Services as a key differentiator of our company.

Director, Data Science

Skillsoft
Greater Boston Area
6 days ago
+27
· Exploit the value of enterprise information and develop various predictive models that help us create better experience for our learners (repeat use, higher engagement, etc) and drive more value for our customers (retention, upgrades, etc). · Create segmentations for our learner and business audiences based on their expressed and inferred needs and actual behaviors; implement segmentations working with product and marketing functions to differentiate our solutions offerings. · Leverage strong mathematics, statistics and technology skills (machine learning, Python, etc.) in order to lead the development of sophisticated relationships between learner's behaviors and the type of solutions we build for them – content and platform solutions. · Uncover deep insights about learner and customer engagement and collaborate with product, customer success and marketing to increase the engagement points for our users. · Analyze retention, and its main drivers – develop strategies to increase retention and upgrades across the various customer and GTM segments using various predictive modeling techniques.

Executive Assistant

edX
Cambridge
1 week ago
+39
 edX seeks an Executive Assistant (EA) to support the daily operations of our business development and strategic partnerships initiatives. Whomever fills this role will provide high level administrative support to two edX leaders and manage the needs of their customers. This hire will report directly into the Chief Commercial Officer & SVP of Strategic Partnerships, while also supporting our VP of Business Development.

Director, Information Technology

Kyruus
Greater Boston Area
1 week ago
+36
You’ll contribute to the Kyruus mission by establishing and maintaining our internal information technology vision, strategy, and programs to meet business needs. You’ll be responsible for the execution of the strategy, policies, standards, and management practices that ensure that our corporate information assets and technologies are adequately protected across the entire organization and are aligned with specific business-driven risk appetites and profiles. You’ll be integral to the entire organization by through providing and sustaining thoughtful leadership for Kyruus, information technology initiatives and security program and establishing and cultivating relationships within Kyruuvianss to understand each department’s unique needs to empower the information technology team tocan best design and support secure solutions for user enablement. 

Director, Strategy

Humana Studio_h
Greater Boston Area
1 week ago
+47
Humana is seeking a team member with significant strategy consulting experience to manage and deliver strategy projects and analysis prioritized by Retail leadership.  You’ll lead team members during projects as you deconstruct issues and challenges, perform targeted research and analysis, and craft sound, logical solutions and recommendations.  While doing so, you’ll have the opportunity to collaborate with fellow team members, subject matter experts, members of Humana’s executive Management Team, and corporate, functional, and business unit leaders.

Lead, Network Engineer

Associate VP Cyber Data Protection Management

Lead Enterprise Architect

Senior Cloud IAM Engineer

Senior Systems Engineer - ServiceNow

Lead Cloud Cyber Security Operations Engineer (virtual remote home office eligible)

Load 3 more jobs7 jobs at Humana Studio_h

VP of Development

edX
Cambridge
1 week ago
+39
edX is looking for an influential, driven, and charismatic VP of Development to expand our mission of providing access to education all over the world by planning and fundraising major gifts from individual donors. As our first VP of Development, you will be responsible for creating and executing a strategy that meets our fundraising goals, with a focus on philanthropic donations, and leverages the expertise and strengths of our current Development team, one Fundraising Director. The VP of Development will be a key spokesperson for our organization; a strong candidate is one who is comfortable in an outward-facing role with the stature and distinction to cultivate and maintain senior-level relationships across a variety of donors. 

Customer Support Specialist Tier 1

Thought Industries
Greater Boston Area
1 week ago
+30
Support Thought Industries customers, helping them answer their questions or resolve an issue via support system, email and phone, as appropriate. Manage Tier 1 & 2 customer support, escalating when necessary. Assist the team with in-application support and tutorials. Assist with ongoing iterations and updates of self-help documents. Assist QA with bug testing to ensure customer issues have been resolved. Identify repeat issues and escalate with Product and Engineer management to prioritize the roadmap to reduce customer friction and increase customer satisfaction. Measure and share results of support activities across the company. Create new methods of supporting our customers, such as creating a customer community. Think about how to make improvements; not afraid to implement changes that increase customer success. Special projects that drive Support, Customer Success & Sales effectiveness.

Director of US Insights

Simply Business
Greater Boston Area
1 week ago
+34
The Data and Analytics department aims to inspire and empower Simply Business to create value through data. As a US Director of Insights, you will lead a team of talented Insight Analysts, inform the business strategy and be the most senior Data and Analytics person in the US. As the most senior Data and Analytics member in the US, you will have a fantastic opportunity to drive our business forward by informing the strategy and by partnering with all departments that need insight. You are expected to put your strategic, analytical and managerial skills to use in the context of a data-hungry and agile organization.

Vice President, Business Systems

Dynatrace
Waltham
1 week ago
+28
We are seeking an accomplished Leader with an extensive background managing Business Systems in the software industry, utilizing a cloud-only approach. The Vice President, Business Systems is responsible for building strong business relationships across global functions to drive an integrated strategic roadmap, and to lead the delivery of Business Systems’ services across the organization. This includes, management of the Business Systems strategy, architecture, development, governance, and program management; including, management of a growing team with maturing processes. The Vice President must have broad experience and knowledge of all aspects of SaaS business functions and processes; and have a strong record of successful collaboration and service delivery. The successful candidate will have the ability to work well in a fast-paced growth-oriented environment, have a demonstrated ability to drive meaningful change cross-functionally, have influencing skills, executive presence, expertise in portfolio management, and firm understanding of all IT compliance controls.

Customer Support Specialist

EverQuote
Cambridge
1 week ago
+41
The Customer Support Team is an essential part of our Customer Success organization. As a Customer Support Specialist, you will handle both inbound and outbound calls and emails, building and maintaining strong relationships with our client base, while supporting agents utilizing our EverQuote Pro platform. Your role is to respond to inbound client inquiries for user support, as well as reach out to our customer base to help them optimize their utilization of our services.

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