Boston Tech Jobs and Startup Jobs

60

Support Engineer

Acquia
Greater Boston Area
21 hours ago
+35
We’re looking for a Support Engineer to join our Support team to help provide comprehensive technical application support and analysis in a fast-paced SaaS environment. In the role, one must be able to work directly with customers in high-pressure situations; have strong analytic, organizational, time management, and communication skills. We’re looking for a team player that possesses the willingness to do whatever it takes to achieve the highest level of customer satisfaction. This role is cross-functional interacting with Engineering, Operations and Professional Services teams.

Master Customer Success Manager

Associate Support Engineer

System Administrator (Atlassian)

Director, Support

Gainsight System Administrator

Load 2 more jobs6 jobs at Acquia

Information Risk Consultant Data Loss Prevention

MassMutual
Greater Boston Area
1 day ago
+39
We’re growing and our clients deserve the best. As part of the Data Protection Program, you will lead the Cybersecurity Data Loss Prevention strategy, requirements definition, proof of concepts for new tools and technologies and work closely with the security engineering teams that own the day to day operations of the DLP and other security tools. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience and self-awareness.

Senior Associate & Head of Platform

Business Information Security Officer

Senior IT Security Engineer

Payfactors
Greater Boston Area
1 day ago
+25
Payfactors is looking for a Senior IT Security Engineer to join our Engineering Team. You will play a key role in IT security working with IT, Compliance, and Corporate Business Teams. The right individual for this role will be experienced with IT Administration, corporate device security, and data loss prevention systems. If you thrive by working in a fast paced start-up environment and working with securing web applications and platforms, consider this opportunity as the next level in your professional development. 

Chief Commercial Officer

PathAI
Greater Boston Area
1 day ago
+21
The Chief Commercial Officer (CCO) is an executive position that reports directly to the CEO and works alongside the senior leadership team at PathAI. The CCO will hold primary responsibility for leading the strategy, development, execution and support of commercialization programs for PathAI's clinical products, which includes building relationships and partnerships with laboratories, hospitals, diagnostic companies, and payers. The primary objective of the role is to provide commercial leadership to realize PathAI’s vision of advancing medicine through the development and distribution of AI-powered technology for more accurate, standardized and predictive diagnostics.  The CCO will work closely with PathAI’s regulatory, scientific, and technology teams to shape company go-to-market and commercial strategy and partner on execution. The executive will have high visibility across the organization, including frequent interactions with PathAI leadership and Board.

Office and Experience Manager

Klaviyo
Greater Boston Area
1 day ago
+44
In your role, you will partner directly with the office and culture team as well as with the People Operations team to create innovative and modern company-wide traditions. This role is critical, serving as an important liaison between our Klaviyos, Facilities, and the core People Operations team. By utilizing and developing key and unique skills, as well as the freedom to come to the table with fresh ideas and novel solutions, you will be fostering a culture of POSSIBLE. At Klaviyo, our people come first and this team helps us set that tone with boots on the ground initiatives. Having fun is just the cherry on top. Sound good? Keep reading!

Manager, Data Science

Customer Adoption Specialist

Rapid7
Greater Boston Area
1 day ago
+24
The Customer Adoption Specialist is responsible for expediting Rapid7’s customers’ time to value and ensuring ongoing success by engaging and driving usage of Rapid7 platform solutions. Rapid7 is looking for a candidate with a strong operational mindset, analytical skills, a history of helping customers achieve value, and a passion for technology. This role will require you to work cross-functionally to ensure Rapid7 delivers a best-in-class customer experience that allows customers to achieve their security program objectives by leveraging our industry-leading solutions. Success in the role will require a self-starter with a passion for solving complex problems and using data/insights to drive process improvements.

Senior Customer Success Manager

Strategic Customer Success Manager

Security Consultant

Security Consultant

Customer Success Representative

Customer Success Manager

Systems Administrator

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Manager, Business Intelligence

Skillsoft
Greater Boston Area
2 days ago
+27
· Regular evaluation of implemented tools for investment productivity and effectiveness. Continually assess functional capabilities vs. other tools in market and opportunities for enhancing existing or introducing new tools. · Evolve the existing landscape of reporting through developing new leadership level dashboards and presentations with consistent look and feel within the bounds of our brand. · Provide thought leadership and data journalism mentorship to other analysts. · Build and maintain the distribution of push reporting and self-service data products for all levels of the organization, enabling seamless access to information. Ensure federation of data assets while maintaining appropriate privacy and information security requirements. · Work with team partners on the architecture and supporting data structure to guarantee high-performance, scalable reporting solutions. Routinely assess reporting performance, intercepting impacts from technical changes and guaranteeing customer satisfaction. Define and manage SLA metrics to track the availability and quality of reports and dashboards.

Customer Success Manager

LogRocket
Greater Boston Area
2 days ago
+23
Get in on the ground floor at one of Boston's top, fast-paced startup, while solving a huge challenge for product managers and developers- understanding customer experience. We're looking for a super-motivated individual to be one of the first Customer Success Managers at LogRocket. We have a product that customers are already raving about; you will play a key role in building the processes that leads to successful long-term relationships with our customers. 

Office Manager / Team Assistant

LeanIX, Inc.
Watertown
2 days ago
+32
As Team Assistant at LeanIX you will take on a valuable and versatile role in our fast-growing company and work closely with internal departments and management as well as external contacts such as customers, suppliers and business partners. You also play an important role in the onboarding of new colleagues. You are responsible for the entire office management and all related administrative activities.

Senior Customer Success Engineer

LeanIX, Inc.
Watertown
2 days ago
+32
We are looking for a Customer Success Engineer with extensive troubleshooting and analytical skills to serve our customers via email, chat and occasional phone calls/Web conferences. You are self-driven, with strong motivation for digging deep into complex and hard problems. You have a sense of urgency and draw satisfaction from going above and beyond the limits to provide solutions. You will be a champion for the customers' voice within our company.

Sr. Netsuite Business Analyst

Dynatrace
Waltham
2 days ago
+28
As a Senior Netsuite Business Analyst, you will help define User Stories and prioritize Team Backlog on behalf of our finance business functions. You will evaluate and document the requirements for each Product Feature, work with Solution Architects to solidify solution design, and work with Business Analysts and the Development Team to implement cloud-based solutions on the NetSuite and Salesforce platform(optional). You will be the primary means of communication between our Development Team and our business functions.

Associate Manager, Field Data Solutions

Indigo
Greater Boston Area
2 days ago
+21
Understand the full program scope of capturing data from growers about their farming practices and how it fits into the broader Carbon program. Develop processes, tools, and training materials to ensure effective and articulate communication for the Field Data Solutions team and operations across the Data Collection Specialist team, Field Operation Specialist team, Carbon Operations team, Product team, and other teams as necessary. Manage the relationship between the Field Data Solutions team, Carbon teams, Agronomy team, and other relevant teams. Assist in the plan to understand how Carbon growers management practice information will be collected in year 0 to ensure success by testing, refining, communicating plans, and iterating to improve processes. Collaborate with Carbon Operations team to develop communication methods to inform growers about carbon information requirements. Manage a portion of the collaborative efforts between the Field Data Solutions team and the Carbon team and begin to enable improvements.

Sr. IT Manager, Supply Chain

Security Analyst - FedRAMP

Datadog
Greater Boston Area
2 days ago
+39
As a Security Analyst, you will contribute to upholding U.S. Government regulations and standards, including FedRAMP, DISA, SRG, and STIGs as well as supporting larger IT GRC team activities. You will assist engineers with aligning Datadog with these requirements, and provide subject matter expertise for the design, implementation, operations, management, and maintenance of Datadogs technology ecosystem. You will be responsible for tracking and executing Datadog’s Continuous Monitoring, Data Protection, and Change Management activities. In support of these activities you will assess threats and risks, validate system security requirements, analyze and collaborate on system security designs, verify compliance with system security requirements, perform system audits, testing, and act as a liaison with other departments and business units.

Security Analyst - Customer Trust & Privacy

Security Analyst - Compliance Operations

Security Analyst - Compliance Operations

IT Systems Engineer

Load 1 more jobs5 jobs at Datadog

Client Engagement Manager

ProfitWell
Greater Boston Area
2 days ago
+33
Work to solve client challenges in direct partnership with a Business & Pricing Analyst. Manage the full life-cycle and communication for a client relationship, including: Kickoff and onboarding activities; Project timelines and deliverables; Build custom, visually appealing presentations delivered to both middle management and C-suite executives. Upsell and cross-sell opportunities among our many products and offerings; Provide valuable, implementable results and recommendations using strategic business analysis. Collaborate with our internal team members to deliver a consistent, high-quality experience for clients. Serve as a product owner, taking the initiative to drive improvements and innovations from the front line, including streamlining processes, improving visualizations, creating better storytelling, and anything else to improve the Price Intelligently product.

Information Security Analyst

Wellframe
Greater Boston Area
2 days ago
+34
This role is responsible for the security compliance program for organizational applications and infrastructure. This role ensures compliance with internal security requirements in key IT areas, including performing security assessments and on-going evaluations for organizational compliance and risk management frameworks; e.g., SOC 2, HIPAA, HITRUST, ISO/IEC 27001, NIST, FedRAMP, etc., reviewing enterprise agreements related to information systems and/or architecture, responding to security questionnaires, administering information security policies and procedures, performing risk assessments, and assisting with business continuity and disaster recovery plans.

Senior Customer Success Manager

Threat Stack
Greater Boston Area
2 days ago
+31
The Senior Customer Success Manager is responsible for the overall success and adoption of a portfolio of Threat Stack’s largest accounts. The perfect candidate should be adept at developing a consultative relationship with key decisions makers within assigned accounts and further elevating existing relationships.

Director of Strategic Initiatives

Formlabs
Somerville
2 days ago
+16
Synchronizing our marketing and sales goals. Developing geographic and industry market entry. Refining our product pipeline and go to market execution. Improving performance of our global network of distributors. Organizational design for new functions and business units.

Systems Performance Manager

Customer Success Manager

Customer Support Specialist

Bilingual Customer Support Specialist

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Manager of GTM Business Systems

Mimecast
Lexington
2 days ago
+58
This individual will have a strong background in Netsuite (or CRM tool) from a Sales Rep and Manager perspective and be comfortable recommending system improvements and enhancements to the Netsuite Team, prioritizing must-haves versus nice-to-have’s and represent the GTM team at our monthly business systems agility meetings. In parallel, this individual must have the talent and desire to coach, train and mentor Sales Managers and Sales Rep’s into the effective adoption and utilization of our business systems. Key to the role will be the ability to coach “self-help” as opposed to becoming a crutch for the sales force.

Associate Desktop Support Analyst

Mimecast
Lexington
2 days ago
+58
Mimecast Associate Desktop Support Analyst needs to work well under pressure and can deliver and execute solutions timeously to ensure a flawless internal IT service delivery for Mimecast. Assist in the planning and maintenance of IT business systems at the various offices worldwide according to Mimecast Global specifications and local business requirements as well as provide efficient and effective support to local and global Mimecast employees using defined case management procedures.

Executive Assistant

Nuance
Greater Boston Area
2 days ago
+46
Nuance is seeking an experienced Executive Administrative Assistant to support our EVP, Healthcare and provide assistance to two SVPs within Healthcare leadership. We are looking for someone with a strong background supporting the most senior level executives. The successful candidate will be flexible, thoughtful, self-motivated, quick-thinking, and able to juggle multiple and diverse responsibilities with exceptional organization. This candidate should have proven complex scheduling skills, excellent MS Office skills, strong operational skills, and global travel management experience. This person should be independent, self-motivated, enthusiastic, confident in nature, calm under pressure and adept at influencing and collaborating with senior leaders, colleagues, and customers.

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