Boston Tech Jobs and Startup Jobs

26

Senior Vice President of Service Delivery

Cricket Health
Cambridge
3 days ago
The SVP Service Delivery will be responsible for all healthcare operations of the business, including new market implementation, existing market management, patient enrollment and support, network development, customer relationship management, and clinical care delivery--virtual, clinic-based and in the home. This executive must be a proven operational leader with a strong track record of leadership.

Executive Assistant

MassMutual
Greater Boston Area
4 days ago
+39
- Act as the point of contact between the executives and internal/external clients. - Coordinate executive communications including receiving calls/messages and routing correspondence. - Manage travel itineraries. - Capture minutes, action items and follow-ups. - Produce reports, presentations and briefs. - Manage calendars and scheduling. - Monitors budget including tracking expenditures and providing reports. - Assist in record keeping and record management.

Technology Risk Lead

IT Audit Consultant

Information Risk Consultant Data Loss Prevention

Director - Data, Privacy and AI Governance

Head of Data Modeling and Analysis

Head of Data API Delivery

Actuary - Stable Value Products

Load 4 more jobs8 jobs at MassMutual

Supervisor, Support Services

Wellframe
Greater Boston Area
4 days ago
+34
The Services Manager will support daily operations and help to drive effectiveness and efficiency of the Services team, which is part of Client Delivery under Client Strategy & Operations. The Services team supports Wellframe-provided services for client staff, user support and app engagement. This individual will ensure nothing short of exemplary support and the most accurate information is provided consistently to end users in accordance with established policies and procedures. In addition, they will partner closely with internal teams to provide real-time insights that will allow for the optimization of service delivery and product improvements. The Services Manager will report directly to the Senior Manager, Services. 

Senior Events Manager

Privitar
Greater Boston Area
5 days ago
+22
 Working closely with colleagues in the global demand and field sales teams to evaluate industry events and programmes for their ability to generate sales interest and pipeline. Produce events from concept through completion: identify opportunities, define strategy and goals, assemble project teams, manage vendors, source speakers. Use events to build brand, develop sales pipeline, and strengthen customer and partner relationships. Management of event assets (Physical and promotional). Tracking and reporting events budget. Measure and optimise ROI on events to develop future programmes. Create post-event wrap-up reports, sharing key learnings and best practices. Provide internal event management support for non-marketing events as needed.

Customer Success Manager

EverQuote
Cambridge
5 days ago
+41
We are excited to be seeking a Customer Success Manager to join our team! You will be an integral part of our Customer Success team and will be tasked with thinking critically and creatively about how to best support our clients to drive their business success with our support.

Online Remote Proctors

Examity
Newton
6 days ago
+11
Examity is looking to immediately hire online proctors to meet the demands of our test takers. You will play a pivotal role in guaranteeing the integrity of online learning. This is will be a 40 hour per week, 3 month (Apr-Jun) remote opportunity. Must have reliable internet connection and own/have access to a personal computer.

Clinical Services Director

Kyruus
Greater Boston Area
6 days ago
+36
You’ll work across the company to ensure that the clinical voice is present with our internal teams and you’ll externally interact with clinical leaders and administrators to ensure adherence to best practices. You’ll have access to our client data, use our testing and production environments, and manage projects using Smartsheet. You’ll create, document and maintain a continuously improving process for the engagement of clinicians and the achievement of adequate levels of clinical keyword configuration and well configured providers. You’ll be the main clinical contact for a portfolio of customers and work with them to ensure optimal clinical configuration to support both the internal well configured customer goals as well as the search experience goals of the customer. You’ll manage customer clinical implementations through discovery of clinical strategy, determining configurations for clients, and resourcing as appropriate. You’ll develop new customer and prospect engagement opportunities, particularly around case studies and webinars stemming from clinical perspective. You’ll engage with clinical executives across our customer base, act as SME around Clinical Services as a key differentiator of our company.

Manager of Customer Success

Tamr
Greater Boston Area
6 days ago
+33
We are looking for a Manager of our Customer Success team in the Boston area. Our Customer Success team partners with our clients to deliver transformational business outcomes. Working with some of the largest companies around the world (Global 2000), our CSMs pride themselves on not only building good relationships but also providing strategic advice - connecting clients with best practices and other companies solving similar challenges. Our ideal manager for the Customer Success team is a partner to other groups within Tamr and to our customers, helping both sides define and deliver on new opportunities.

Director, Information Technology

Kyruus
Greater Boston Area
1 week ago
+36
You’ll contribute to the Kyruus mission by establishing and maintaining our internal information technology vision, strategy, and programs to meet business needs. You’ll be responsible for the execution of the strategy, policies, standards, and management practices that ensure that our corporate information assets and technologies are adequately protected across the entire organization and are aligned with specific business-driven risk appetites and profiles. You’ll be integral to the entire organization by through providing and sustaining thoughtful leadership for Kyruus, information technology initiatives and security program and establishing and cultivating relationships within Kyruuvianss to understand each department’s unique needs to empower the information technology team tocan best design and support secure solutions for user enablement. 

Director, Strategy

Humana Studio_h
Greater Boston Area
1 week ago
+47
Humana is seeking a team member with significant strategy consulting experience to manage and deliver strategy projects and analysis prioritized by Retail leadership.  You’ll lead team members during projects as you deconstruct issues and challenges, perform targeted research and analysis, and craft sound, logical solutions and recommendations.  While doing so, you’ll have the opportunity to collaborate with fellow team members, subject matter experts, members of Humana’s executive Management Team, and corporate, functional, and business unit leaders.

Lead, Network Engineer

Associate VP Cyber Data Protection Management

Lead Enterprise Architect

Senior Cloud IAM Engineer

Senior Systems Engineer - ServiceNow

Lead Cloud Cyber Security Operations Engineer (virtual remote home office eligible)

Load 3 more jobs7 jobs at Humana Studio_h

Director of US Insights

Simply Business
Greater Boston Area
1 week ago
+34
The Data and Analytics department aims to inspire and empower Simply Business to create value through data. As a US Director of Insights, you will lead a team of talented Insight Analysts, inform the business strategy and be the most senior Data and Analytics person in the US. As the most senior Data and Analytics member in the US, you will have a fantastic opportunity to drive our business forward by informing the strategy and by partnering with all departments that need insight. You are expected to put your strategic, analytical and managerial skills to use in the context of a data-hungry and agile organization.

Vice President, Business Systems

Dynatrace
Waltham
1 week ago
+28
We are seeking an accomplished Leader with an extensive background managing Business Systems in the software industry, utilizing a cloud-only approach. The Vice President, Business Systems is responsible for building strong business relationships across global functions to drive an integrated strategic roadmap, and to lead the delivery of Business Systems’ services across the organization. This includes, management of the Business Systems strategy, architecture, development, governance, and program management; including, management of a growing team with maturing processes. The Vice President must have broad experience and knowledge of all aspects of SaaS business functions and processes; and have a strong record of successful collaboration and service delivery. The successful candidate will have the ability to work well in a fast-paced growth-oriented environment, have a demonstrated ability to drive meaningful change cross-functionally, have influencing skills, executive presence, expertise in portfolio management, and firm understanding of all IT compliance controls.

Customer Support Specialist

EverQuote
Cambridge
1 week ago
+41
The Customer Support Team is an essential part of our Customer Success organization. As a Customer Support Specialist, you will handle both inbound and outbound calls and emails, building and maintaining strong relationships with our client base, while supporting agents utilizing our EverQuote Pro platform. Your role is to respond to inbound client inquiries for user support, as well as reach out to our customer base to help them optimize their utilization of our services.

Chief Commercial Officer

PathAI
Greater Boston Area
1 week ago
+21
The Chief Commercial Officer (CCO) is an executive position that reports directly to the CEO and works alongside the senior leadership team at PathAI. The CCO will hold primary responsibility for leading the strategy, development, execution and support of commercialization programs for PathAI's clinical products, which includes building relationships and partnerships with laboratories, hospitals, diagnostic companies, and payers. The primary objective of the role is to provide commercial leadership to realize PathAI’s vision of advancing medicine through the development and distribution of AI-powered technology for more accurate, standardized and predictive diagnostics.  The CCO will work closely with PathAI’s regulatory, scientific, and technology teams to shape company go-to-market and commercial strategy and partner on execution. The executive will have high visibility across the organization, including frequent interactions with PathAI leadership and Board.

Sr. Netsuite Business Analyst

Dynatrace
Waltham
1 week ago
+28
As a Senior Netsuite Business Analyst, you will help define User Stories and prioritize Team Backlog on behalf of our finance business functions. You will evaluate and document the requirements for each Product Feature, work with Solution Architects to solidify solution design, and work with Business Analysts and the Development Team to implement cloud-based solutions on the NetSuite and Salesforce platform(optional). You will be the primary means of communication between our Development Team and our business functions.

Senior Manager, Travel

Dynatrace
Waltham
1 week ago
+28
Reporting to the VP of Finance, the Senior Manager of Travel will assume the responsibilities of organizing and building out a global travel program. They will support the VP in driving the needs of our employee travel needs. This candidate will work cross functionally to understand near and long-term demands and needs to improve the consistency and quality of our travel experiences and governance with our global travel program.

Executive Assistant

DataRobot
Greater Boston Area
1 week ago
DataRobot is seeking a hungry, multitasking, and ambitious individual to support three senior executives based. You will have an extraordinary attention to detail, the ability to meet tight deadlines, and the composure to juggle multiple critical requests. This role requires a high level of discretion in handling confidential information and integrity when supporting senior professionals inside and outside the company.

IT Manager

Eleanor Health
Greater Boston Area
2 weeks ago
+24
We're searching for an IT Manager, or experienced IT Support Specialist, who thrives in a high growth, team-oriented environment and who is passionate about contributing to our patient-centered mission. We work in a dynamic, fast-paced environment and the ideal candidate will be able to multitask several projects at once, quickly adapt to changing priorities and be eager to take on new challenges. This individual will lead and manage all IT needs for Eleanor’s clinics in North Carolina and New Jersey and our headquarters in Waltham, MA. The IT Manager will coordinate the work of in-market contractors, internal resources, and other partners to provide superb customer service, and system reliability, to our staff, patients, and other stakeholders

Senior Technical Support Engineer

Interactions
Greater Boston Area
2 weeks ago
+23
We are hiring a Senior Technical Support Engineer to join our Response Center team and support our Federal clients (candidates must be US citizens).   You will work alongside other members of the Response Center team and report directly to the Director of Support Services. Drawing on your deep technical expertise, your main task will be to resolve service outages and build automated responses for recurrence prevention.  To succeed in this role you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical resources.

Technical Support Engineer

Neural Magic
Greater Boston Area
2 weeks ago
Build trust and advisory relationships with data science customers to help them better use our software to achieve success with their deep learning projects. Be on the frontline of customer love: respond and remediate customer requests to proactively guide and resolve issues. Be a voice for our customers during internal discussions at Neural Magic. Represent their needs and struggles to help drive the software in a strong direction. Stay on top of rapid innovation by testing and documenting new features and technologies as the public previews get released. Perform pre-release gap and bug analysis to determine the need for public-facing support content. Closely monitor and identify trends in customer experiences. Work with Neural Magic teams to enable customers to support themselves in the use of the software.

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