Boston Tech Jobs and Startup Jobs

21

Lab Technician

DUST Identity
Greater Boston Area
2 days ago
+22
The DUST Identity Operations team is growing, and we’re looking for energetic lab technicians who want to be part of a critical and growing chemical lab and engineering team. This role is an exciting opportunity to get involved with an early-stage company and to have a long-lasting impact. It’s an opportunity to grow your skill set and to dive into a company where you can assist in laying the foundations of a large production and engineering group. If you’re looking for ownership and autonomy and are motivated to join a growing team where you have the opportunity to join at the ground level, let’s talk!

IT Specialist

Klaviyo
Greater Boston Area
3 days ago
+44
The IT Specialist will join a team focused on empowering all Klaviyos around the world to get their best work done. You’ll be a key player and immediate contributor in a fast moving IT team. We are looking for a specialist that is passionate about technology, solving problems and providing the best end user experience to complex IT problems. Day one, you’re ready to hit the ground running and ready to contribute to a highly collaborative team.

Manager of Customer Success - Onboarding (Boston)

Manager, Customer Success (Boston)

Growth Success Manager

Product Expert

Onboarding Specialist (Boston)

L&D Specialist, Customer Support

Field Event Manager

L&D Specialist, Customer Success

Load 5 more jobs9 jobs at Klaviyo

Vice President, Security

Acquia
Greater Boston Area
3 days ago
+35
Acquia’s Information Security team is seeking an experienced Vice President, Security to work in our Boston, MA office. You will oversee, coordinate efforts, and provide direction to the project managers in the IT sub departments including Information Technology, Enterprise Applications, and Information Security. The successful candidate will have a solid understanding of security and compliance processes, excellent project management skills,

Strategic & Technical Operations Manager

Support Coordinator

Support Engineer

Enterprise Customer Success Manager

Drift
Greater Boston Area
4 days ago
+35
We put the customer at the center of everything we do, and everyone who works at Drift has a part in driving customer success. The goal of the Enterprise Customer Success Team is to ensure our largest and most complex customers launch Drift successfully, adopt it into their organization, and achieve the results and value they want. In addition, you will provide strategic guidance to your small portfolio of customers to ensure they are optimizing Drift well beyond their initial implementation. You will be the “air traffic controller” for your customer base, closely collaborating with the Account Management and Product teams to ensure your customer base is successful and growing. All this while building strong relationships with your day-to-day and executive contacts within your customer base, positioning yourself and Drift as trusted advisors to the customer’s conversational marketing strategy. 

Sales Operations Manager

Alyce
Greater Boston Area
1 week ago
+26
Sales Operations Manager Hi there! We are Alyce, a Boston-based (near South Station) software startup that helps companies build real, human relationships with prospects, clients, partners, and employees through personalized gifts. We are a fast moving and motivated team with a big collective vision — to bring human back into B2B marketing and sales. We are seeking a full-time Sales Operations Manager to join our dynamic Boston team. Reporting

Business Systems Analyst, Workday HCM

LiveRamp
Greater Boston Area
1 week ago
We are looking for a sharp mind that thrives in a multi-project, fast paced and fun environment. You should be experienced business systems analyst with a background in implementing and integrating leading SaaS applications. Work closely with Human Resources to understand business requirements and execute them through successful implementation and testing.

Analytics Manager

LiveRamp
Greater Boston Area
1 week ago
Own analytics support across multiple Fortune 500+ brands. Partner with our account and sales teams to understand how Data Plus Math can help solve unique business challenges using data and analytics. Reinforce the value of the Data Plus Math platform through advanced insights and strategic recommendations for our clients and their advertising campaigns. Utilize big data querying techniques, while structuring and pulling data from various sources. Create innovative analytics, track client adoption, and work with our product team to get high-value analyses productizedLeverage your methodical & driven personality to keep projects on-schedule and stakeholders informed.

Manager of IT

Drift
Greater Boston Area
1 week ago
+35
Managing our internal networks across offices in Boston and San Francisco and WeWork locations in Seattle and Tampa. Leading our onboarding and offboarding IT process ensuring efficient ordering, accountability and implementation of an employee’s IT needs. Managing the day to day employee IT requests efficiently to ensure a good balance of servicing employees properly while balancing costs and efficiencies of the IT organization. Manage the collaboration tools and systems between our offices to promote effective collaboration between offices and our expanding WFH policy. Effectively manage the day to day with regards to our “major” communication centers including Zoom Rooms, Zoom Digital Signage, and our “Backyard” company-wide meeting areas. Work effectively with managers throughout the Company to increase efficiencies of their organization through the use of IT tools and systems.

Customer Champion

Wistia
Cambridge
1 week ago
+38
As a Customer Champion on the Customer Happiness team, you’ll embody this work; tackling the issues our customers encounter by providing support that's timely, easy, and most of all, human. Even though there’s plenty of challenging and occasionally tedious work to go around, you’ll always value taking time for creativity, curiosity, and patience over rigidity and the status quo.

Web Analytics Manager

Vistaprint
Waltham
1 week ago
+32
Be immersed in diverse teams (e.g., Product Owners, Designers, Developers) where you will lead exploratory analyses to uncover customer insights to improve the customer site experience. Uncover optimization opportunities and continually bring forward ideas and insights. Design, execute, and analyze A/B tests as well as partner with other analytics leads to inform the development, maintenance, and improvement of tools for analyzing and executing tests. Collaborating in a fast paced, agile environment that focuses on delivering customer value early and often. Mentor and/or manage junior analysts, guiding their work to manage teams deliverables.

Lead Systems Engineer

Vistaprint
Greater Boston Area
1 week ago
+32
This Lead DevOps / Systems Engineer plays a crucial part within Vistaprint’s Systems Engineering team of ensuring the highest quality of IT services are being delivered to Vistaprint’s internal stakeholders. You will act as a cross-functional and technical resource in supporting the organization’s IT infrastructure, globally. You will provide infrastructure as a service across the globe at Vistaprint’s manufacturing plants, corporate offices, data centers, and cloud environments. Vistaprint builds cloud services in AWS, Azure, and GCP.  Vistaprint’s on premises platform is comprised of VMWare hypervisors, Microsoft Windows and multiple flavors of Linux for servers, and EMC for traditional unified storage. Identify and implement new technologies, prioritize day-to-day infrastructure issues/requests and implement best practices resulting in consistent, efficient, solution delivery. This position is in Vistaprint’s Infrastructure organization and our systems must be up 24x7xForever. As such, you will be an escalation point for our Tier 1 and Tier 2 teams.

Data Science Chapter Lead

Vistaprint
Greater Boston Area
1 week ago
+32
In support of this transformation, we are hiring for a newly created Data Science Chapter Lead position who will manage a team of data scientists responsible for the overarching goals of (i) developing best-in-class models and algorithms to create new data products and/or improve existing ones and (ii) establishing a data science community within Vistaprint, to foster exchange between various data capability chapters.

General Manager, Packaging & Stationary

Vistaprint
Greater Boston Area
1 week ago
+32
It is an exciting time to join Vistaprint as our founder and CEO, Robert Keane, recently returned to lead Vistaprint as CEO and there is a new executive team in place. Together with all employees, we are renewing the company’s focus on delighting customers, fostering an entrepreneurial culture and accelerating our world-class capabilities. We have a tremendous opportunity in front of us. Vistaprint’s vision of helping small business owners live their dreams is exciting and inspirational. In order to capitalize on our opportunity, we have embarked on a transformation journey to deliver “jaw-dropping customer value”. This transformation journey will lead us to achieve world-class technology, services, and innovation, and create an environment where our team members are inspired and enabled to do their best work. In order to support this goal, we executed several changes, some of them still ongoing:

Web Analytics Manager

Vistaprint
Waltham
1 week ago
+32
Collaborate with stakeholders across key business areas such as sales, marketing, pricing and strategy and translate their needs into robust and meaningful dashboards. Work on a wide variety of analytics projects ranging from simple data requests such as identifying orders with delayed deliveries, to larger ones such as customer segmentation, churn prediction, or profit margin optimization. Apply data science techniques on large data sets to develop strategic insights, present them in a compelling way, and, most importantly, work towards integrating the results into our business processes. Identify operational weaknesses and help improve or innovate new processes to keep teams as efficient as possible. Keep up with the industry and mentor other members of the team.

Customer Success Manager (SMB)

Drift
Greater Boston Area
1 week ago
+35
Attend comprehensive organization training and learn the Drift story, how we work and our goals for the future. Experience an in-depth product training, including learning how to use the product for your own business. Have 1:1 meetings with your direct manager and meet with other key players. Shadow colleagues, learn best practices for what make Drift Customers successful. Deliver customer on-boarding calls and build strategic business plans for customers. Be fully responsible for your very own portfolio of customers and running calls independently!

Customer Success Manager

Alyce
Greater Boston Area
2 weeks ago
+26
Manage enterprise client relationships, creating account growth plans, and navigating scope conversations with positive outcomes for all involved. Drive solution adoption by providing best practices, solution usage maturity benchmarks, diagnosing barriers to adoption, and helping the customer address those obstacles. Develop and maintain a deep understanding of both the Alyce product and our customer's specific needs in support of their ongoing usage. Communicating in a concise but appealing manner, with the ability to simplify technical concepts for a non-technical audience. Be a customer advocate while capturing customer feedback and reporting requests to Product Management and Engineering. Provide proactive support to our clients.

Assembler

Piaggio Fast Forward
Greater Boston Area
2 weeks ago
+27
Piaggio Fast Forward (PFF) is hiring Assemblers to join our new team responsible for the assembly of our first product, gita™. As an early member of the team, you will assist in design, test, and implementation of the assembly processes. The assemblers will be expected to function as a member of the production team whose goal is to assemble required components, operate manufacturing equipment, and maintain the quality and integrity of the products and facility at all times. In this role, your primary focus is to build components by assembling parts and subassemblies while following processes to meet production goals. Strong communication skills are necessary for success as an Assembler at PFF.

Field Engineer

Soofa
Cambridge
2 months ago
+29
Assemble the “brains and hearts” of our Soofa Signs, including solar-powered Electronic Paper displays and pedestrian sensors. Perform crucial field tests involving cell connectivity and solar loading. Troubleshoot devices in the lab and in the field using electrical and data analysis skills. Document tests and failures. Create work instructions for manufacturing. Spec components for sourcing and manufacturing. Communicate with contractors and manufacturers to inquire about technical specs and help overcome technical issues. Assist in implementing, maintaining, and improving electrical instruments, equipment, facilities, components, products, and systems. Assist with driving processes for mass production and development to continuously improve platform, sensors, algorithms, data/applications. Manage R&D and maintenance inventory.

Customer Success Associate

BrandBot
Greater Boston Area
2 months ago
Support health and wellness business owners. Plan, organize, and manage ways to make these customers successful. Increase customer satisfaction through support, consulting, and education. Answer support tickets in a timely manner. Have a sense of urgency to make customers successful on the platform.

Operations Engineer

Soofa
Cambridge
2 months ago
+29
Assemble the “brains and hearts” of our Soofa Signs, including solar-powered Electronic Paper displays and pedestrian sensors. Perform crucial field tests involving cell connectivity and solar loading. Troubleshoot devices in the lab and in the field using electrical and data analysis skills. Document tests and failures. Create work instructions for manufacturing. Spec components for sourcing and manufacturing. Communicate with contractors and manufacturers to inquire about technical specs and help overcome technical issues. Assist in implementing, maintaining, and improving electrical instruments, equipment, facilities, components, products, and systems. Assist with driving processes for mass production and development to continuously improve platform, sensors, algorithms, data/applications. Manage R&D and maintenance inventory.

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