Boston Tech Jobs and Startup Jobs

181

Team Lead, NA PMO

Bullhorn
Greater Boston Area
17 hours ago
+52
As a Team Lead, your time will be split between managing strategic enterprise projects and managing a team of Project Managers. The Team Lead will be responsible for the successful delivery of all projects managed by their team. This role requires in-depth knowledge of managing Enterprise Saas projects with a proven track record of successful project delivery.  In this role, you will work closely with project managers, customers, and all functional areas within Bullhorn to ensure projects are delivered with a high degree of accuracy and customer satisfaction.

Senior Project Manager

Perceptive Automata
Greater Boston Area
21 hours ago
+34
The Senior Project Manager will ensure the delivery of Perceptive Automata’s customer programs by ensuring all related projects are delivered on-time and within scope. This will entail working at the intersection of product, engineering, data science, business development, and operations. You will be the owner of all project plans and align the organization’s efforts using them. You’ll collaborate seamlessly across domains and teams, ensure alignment and transparency and ruthlessly drive to project delivery. You will have a deep passion for the work you do and know that you are helping to steer us towards our mission of bridging the gap between humans and machine intelligence to solving real-world problems using cutting-edge neuroscience and computer science.

Senior Technical Support Manager

Toast
Greater Boston Area
21 hours ago
+50
Toast is seeking a Senior Technical Support Manager to join the Support organization. Working with the Director of Technical Escalation Management, this role will assist in developing and executing objectives regarding meeting key service levels, employee and team leadership development, and operational efficiencies. As an integral member of the Support leadership team, this role is responsible for the strategic direction and direct oversight of team managers of Tier 2 technical support operations. This role is responsible for alignment and optimization of the escalation processes with our internal, and partner, Tier 1 support team.

Senior Director Enablement CS

Regional Manager, Restaurant Success (Inside)

Manager, Data Insights

Director of Restaurant Success

Sr. Support Business Analyst

Product Manager, New Product Area

Payments Strategy Manager/Director

IT Help Desk Analyst

Bilingual Restaurant Success Manager - Inside

Sr. Restaurant Success Analyst

NetSuite Administrator

Chief of Staff Supporting CBO/CFO

Sr Manager, Strategic Operations

Senior Manager, Implementation Operations

Senior Director, Operational Excellence

Systems Solutions Architect

Customer Configuration Analyst - Boston, MA

Toast Payments Manager, Relationship Management

R&D Enablement Coordinator

Travel Manager

Business Systems Manager

Sr. Manager of Enterprise Program Management

Sales Enablement Manager, Systems and Tools

IT Infrastructure Manager

Lead Executive Assistant

Guest Engagement Program Lead, CS

Director, Enterprise Systems Architect

Director of Business Systems

Commercial Lead, Digital Ordering

ServiceNow Administrator

Project Coordinator

Director, Corporate Development & Strategy

Load 10 more jobs33 jobs at Toast

Senior Project Manager

SessionM
Greater Boston Area
21 hours ago
+19
Opportunity for experienced, senior-level Project Manager to lead and manage large-scale global enterprise/SaaS projects! Come help us introduce the next generation of consumer engagement solutions that allow our clients to better segment and market the breadth of their customers through multiple channels. SessionM is looking for a super smart, super dedicated Senior Project Manager to to lead our large integration projects and integrate our customers systems with the SessionM platform. This position combines a great instinct for problem solving with a client-friendly and client-focused personality. We are looking for experienced project managers who have proven track records of being solution and delivery focused, and who can perform at a high level - leading strategic, cross-functional, cross-company, business and technical SaaS implementations. managing and navigating scope and schedule changes while keeping prioritized business values and drivers at the forefront

Customer Success Manager, SMB

Skillsoft
Greater Boston Area
1 day ago
+27
Manage a portfolio of small to mid-sized clients ensuring customer retention and high satisfaction with SumTotal Systems. This is done by managing customer interaction across the business to ensure adoption of products, positive NPS (net promoter scores), focus on project and on-going support issues, reference-ability, strategic and quarterly business planning, and working with the Account Managers to ensure high dollar over dollar renewal rates.

Project Manager

SmartSense by Digi
Greater Boston Area
1 day ago
+36
We are looking for a highly organized and detail-oriented Project Manager to join our Field Services Group, where you’ll create and implement a comprehensive plan for ensuring regulatory compliance across thousands of manufacturing, distribution and retail locations across the United States. We have a product that is leading the movement to the connected enterprise: your job will be to manage deployments for the world’s largest companies and help us meet and exceed our targets.

Information Risk Consultant Data Loss Prevention

MassMutual
Greater Boston Area
1 day ago
+13
We’re growing and our clients deserve the best. As part of the Data Protection Program, you will lead the Cybersecurity Data Loss Prevention strategy, requirements definition, proof of concepts for new tools and technologies and work closely with the security engineering teams that own the day to day operations of the DLP and other security tools. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience and self-awareness.

Data Science Project Manager

Head of Data Modeling and Analysis

Executive Administrator

Director of Data Management & Delivery Operations

Project Manager (Advanced Analytics & Data Science)

Delivery Lead - Data Analytics

Head of Core Data Platform

Head of Strategic Risk

Scrum Master

Head of Defined Benefit

Information Systems Audit Consultant

Load 8 more jobs12 jobs at MassMutual

Strategic Projects Director

Indigo
Greater Boston Area
1 day ago
+21
The Strategic Project Director will work with the Systems Innovation Co-Leads and the Chief Innovation Officer to lead high priority explorations into new technologies, business, and ideas that could fundamentally change Agriculture. This role will own slide material development and communication of high priority projects and team strategies to be delivered to Board Members, Investors, and at Quarterly Leadership Offsites.

Sr. Manager – IT Architecture & Integration

Senior Project Manager

Manager, Systems Innovation

General Manager, Carbon Consumer Platform

Director, Systems Innovation

Director of International Field Data Solutions

Director, Global Real Estate and Facilities

Director of Global Strategy, Microbial Innovation

Carbon Market Development Associate Manager

Associate Manager, Future of Work

Agricultural Economist

Head of Internal Sustainability

Head of Grain Quality

Manager, GeoInnovation

Head of Marketplace, Canada

Associate Manager, Geoinnovation FDS

Associate Manager, Onboarding

Associate Manager, GeoInnovation

Terraton Experiment Director

Sustainability Manager, Facilities

Director, Carbon Strategy

Junior Hedging Specialist

Load 10 more jobs23 jobs at Indigo

Client Director, Telecommunications

Cogito
Greater Boston Area
1 day ago
+31
Cogito instantly analyzes hundreds of conversational behaviors to provide live guidance combined with a real-time measure of customer experience. As we continue to build business, we’re hiring Client Directors into both our Strategic Accounts and Enterprise Sales teams. This Client Director role is responsible for growing our top line by selling software to the largest companies within Telecommunications. Successful candidates will have experience selling multi-million dollar enterprise business applications to both new and existing customers and will be responsible for extending Cogito’s position in assigned accounts, providing strategic vision, tactical execution and leadership necessary to drive business growth, increase adoption and market share.

Cogito Business Consultant

Client Director, Insurance

Client Director, Financial Services/Banking

Customer Success Manager

Director of Data Science

Program Manager

Client Director, Emerging Markets

Load 4 more jobs8 jobs at Cogito

Customer Engagement Specialist

The Predictive Index
Greater Boston Area
1 day ago
+21
The Customer Engagement Specialist is an entry role into the world of the customer. This role is focused on the customer and setting them up for success. You will be working closely with the Customer Success team to drive customer retention, adoption, expansion and customer satisfaction. You will be proactively engaging customers to help guide them through the full PI experience; driving product adoption and providing value-added information. This includes partnering with the Customer Success Managers to host customer kickoff calls, monitor feature adoption, aid with online training sessions and preparation, and ensure a frictionless renewal and upsell process for customers.

Help Desk Manager

SmartBear
Somerville
1 day ago
+42
Reporting to the Global Director of IT, the Help desk Manager will lead a team of 4 and be responsible for help desk and desktop support within the organization’s workstation computing environment. Primary responsibilities include installing, diagnosing, maintaining, and upgrading all desktop hardware & software, and addressing issues/tasks associated with end user issues as well as the on-boarding and off-boarding of employees.

Technical Support Engineer

Fuze
Greater Boston Area
1 day ago
+29
The Technical Support Engineer role is a combination of customer service and technical ability. This role is a customer facing role, by phone and email with a strong importance on communication. This role is dedicated to addressing customer product issues and change requests, limiting the customer involvement when possible, with the goal of an enjoyable experience. The candidate for this role is to drive customer satisfaction with a combination of product knowledge and customer engagement.

Events Associate

ProfitWell
Greater Boston Area
1 day ago
+33
As our Events Associate, you’ll partner with our Events Manager to plan and execute numerous events ranging from our three day annual conference, monthly events (workshops, social events and VIP dinners), sponsored events to webinars and podcasts. Our events are corporate branding initiatives meant to ignite passion for our industry and company brand, not strictly social events.

Client Operations Manager

Wellframe
Greater Boston Area
1 day ago
+34
The Client Operations Manager at Wellframe supports our health plan, provider and partner clients to achieve success during the implementation and throughout the client life cycle. The Client Operations Manager will be the primary point of contact for his or her assigned clients, working within a multidisciplinary, team-based client delivery model. Reporting to the Director of Client Strategy & Operations within the Client Delivery team, the Client Operations Manager will own the program implementation, ongoing day-to-day operations, account management strategy and corresponding relationships for 3-6 client accounts.

Vice President, Travel and Hospitality

SessionM
Greater Boston Area
1 day ago
+19
Drive account growth by developing an understanding of SessionM’s products and services, identifying client opportunities and strategically introducing SessionM’s capabilities to new clients on an on-going basis. Collaborate with SessionM product, marketing, data and sales support teams to execute sales strategies and tactics designed to land new client labels. Work across internal departments to ensure that client expectations and requirements are clearly understood and deliverables are met. Work with Sales Engineering and Product Management to execute a seamless launch. Provide weekly feedback on sales activities and progress against targets.

Security Risk and Compliance Manager

Klaviyo
Greater Boston Area
1 day ago
+44
• Develop and manage complex controls frameworks. Knowledge of, or experience working with Cloud technologies/environments, including evaluating and implementing controls on Software as a Service (SaaS) services and Cloud infrastructure. • Develop and execute methods to identify internal and external risks to data and to enhance objective, data driven risk modelsAssist and/or build controls to mitigate risk, re-engineer or assist in re-engineering new processes where required (e.g. on-boarding, off-boarding, vulnerability management, etc.) across all critical business systems. • Manage the third-party vendor on-boarding and annual review process by evaluating the security of current and prospective partners. • Responsible for the execution and management of security compliance certification programs across the company that our customers depend onBuild automation into the design of control to eliminate the human elements. • Build the team through personal growth and recruitment.

Manager of Customer Success - Onboarding (Boston)

Manager, Customer Success (Boston)

Growth Success Manager

Manager, Partner Enablement

Field Event Manager

L&D Specialist, Customer Support

L&D Specialist, Customer Success

Product Expert

Onboarding Specialist (Boston)

Director of Security Operations

Manager of Customer Operations

Director of Support

Customer Support, Manager

Load 10 more jobs14 jobs at Klaviyo

Director of Strategic Initiatives

Formlabs
Somerville
1 day ago
+16
Synchronizing our marketing and sales goals. Developing geographic and industry market entry. Refining our product pipeline and go to market execution. Improving performance of our global network of distributors. Organizational design for new functions and business units.

3D Print Farm Supervisor

Bilingual Customer Support Specialist

Customer Support Specialist

Americas Logistics Lead

Logistics Program Manager

Logistics Coordinator

Special Events Manager

NetSuite Administrator

Dental Technical Support Specialist

Customer Care

Space Planning Program Manager

Director of Real Estate & Facilities

Load 9 more jobs13 jobs at Formlabs

Customer Service Representative

ezCater
Greater Boston Area
1 day ago
+39
Manage orders from start to finish, respond to inquiries, maintain a 94% "insanely helpful" quality score, and problem-solve with customers & catering partners throughout the lifecycle of an order. ezCater's customers expect a consistent level of high-quality customer service, which you are passionate about providing. 

Manager, Workforce Management

Part-time Customer Service Ninja

Facilities Associate

Project Manager, Menu Strategy

Load 1 more jobs5 jobs at ezCater

Director of Education (DataRobot University)

DataRobot
Greater Boston Area
1 day ago
Expand the team of trainers and administrative support to meet the company’s growth plans. Maintain high, measured standards of effectiveness and satisfaction. Oversee effective communications and coordination with customers and with DataRobot sales and support groups. Expand curriculum offerings as needed. Expand and support the use of DataRobot in university programs. Provide performance reporting.

Data Analyst Experience Manager

Director of Data Science Experience

Director of Data Science Product

Director of AI Risk Management

Director of Data Science, Customer Experience

Director of AI Governance

AI Risk Management Specialist

Enablement Associate

Executive Assistant

AV / IT Expert

AI Solutions Director

Transportation General Manager

Telecommunications General Manager

Life Sciences General Manager

Data Engineering Experience Manager

Technical Enablement Program Manager

Director of Time Series Data Science

DataRobot AI Success Partner

Load 10 more jobs19 jobs at DataRobot

SRC Engineer II

Nuance
Greater Boston Area
1 day ago
+41
In this role you will spend a majority supporting and being a central point of contact in the SRC with a line of business through phone based, direct contact support, as well as through ticketing systems.  You will be supporting the products and customers directly. You will also spend a portion of each day working with other team members on a variety of tasks from monitoring, incident management, completing capacity and deployment based service planning, defining monthly and weekly activities like patch & vulnerability management, and playing a pivotal role in our major incident response team should an incident impact the availability or reliability of one of the Enterprise products..  Because of this breadth, the Site Reliability engineer maintains a unique position to see the entire division and interact across all teams.

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