Boston Tech Jobs and Startup Jobs

103

Lead Solutions Architect (Home office / Remote / W…

Humana Studio_h
Greater Boston Area
16 hours ago
+47
The Lead Solutions Architect translates business needs into technical systems solutions. Integrates hardware, software and network interfaces to form a system. Advises executives to develop functional strategies (often segment specific) on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, Uses independent judgment requiring analysis of variable factors and determining the best course of action.

M&A Lead Solutions Architect (remote / home office / work at hom e eligible)

Informatics Lead (Medical Claims)

Chief of Staff, Edge Health

Director, Strategy

Lead, Network Engineer

Associate VP Cyber Data Protection Management

Senior Cloud IAM Engineer

Senior Systems Engineer - ServiceNow

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Growth Success Manager

Klaviyo
Greater Boston Area
19 hours ago
+44
The Growth Success Manager will join a team focused on nurturing the growth and retention of Klaviyo’s smallest customers. You thrive on data. Supporting a customer base of thousands of emerging ecommerce brands brands, you’ll identify segments that need support and development, and work with the team to drive adoption and success for those customers. We are looking for CSMs who are passionate about providing the best experience to customers who are scaling their businesses with Klaviyo. This is a great opportunity for someone with a passion for customer success, strong technical skills, and a previous background in ecommerce, email marketing or general strategic marketing solutions. We are very interested in individuals who have a track record of finding creative solutions to unique problems, who thrive in challenging situations and want to apply these skills to solve for customers using our software.

Office Manager / Team Assistant

LeanIX, Inc.
Watertown
21 hours ago
+32
As Team Assistant at LeanIX you will take on a valuable and versatile role in our fast-growing company and work closely with internal departments and management as well as external contacts such as customers, suppliers and business partners. You also play an important role in the onboarding of new colleagues. You are responsible for the entire office management and all related administrative activities.

Technical Support Lead

LeanIX, Inc.
Watertown
21 hours ago
+32
The Customer Support team at LeanIX is a critical part of our current and future success, and we are looking for absolutely, and only, the best people out there with a passion for educating our customers as well as solving their problems as they work within the LeanIX product suite. The Senior Customer Support Specialist will be a master of the customer support domain and will grow to serve as a hands-on team lead for the overall Customer Support team.

Senior Customer Success Engineer

LeanIX, Inc.
Watertown
22 hours ago
+32
We are looking for a Customer Success Engineer with extensive troubleshooting and analytical skills to serve our customers via email, chat and occasional phone calls/Web conferences. You are self-driven, with strong motivation for digging deep into complex and hard problems. You have a sense of urgency and draw satisfaction from going above and beyond the limits to provide solutions. You will be a champion for the customers' voice within our company.

Customer Success Manager

LogRocket
Greater Boston Area
1 day ago
+23
Get in on the ground floor at one of Boston's top, fast-paced startup, while solving a huge challenge for product managers and developers- understanding customer experience. We're looking for a super-motivated individual to be one of the first Customer Success Managers at LogRocket. We have a product that customers are already raving about; you will play a key role in building the processes that leads to successful long-term relationships with our customers. 

Actuary - Stable Value Products

MassMutual
Greater Boston Area
1 day ago
+39
MassMutual is seeking an accomplished Actuary to join the company’s Institutional Actuarial team within MassMutual Institutional Solutions. The Institutional businesses are undergoing growth and represent a key component of the company’s business strategy. In this individual contributor role, the incumbent will utilize their influence, business and technical knowledge to influence strategy and execute on driving risk controlled profitable growth. The primary responsibilities will be to support the Stable Value Products for both the Institutional and Workplace Solutions product lines. Key areas of focus include Product Development, Pricing, and Underwriting. This role will require combining technical actuarial skills with influence, collaboration, and effective communication with internal business lines, corporate and other MassMutual functions, as well as interaction with external clients, intermediaries and partners. Specific responsibilities include:

Head of Data API Delivery

Executive Assistant

Technology Risk Lead

IT Audit Consultant

Information Risk Consultant Data Loss Prevention

Director - Data, Privacy and AI Governance

Head of Data Modeling and Analysis

Load 4 more jobs8 jobs at MassMutual

Customer Support Team Lead

LogicManager
Greater Boston Area
1 day ago
+21
We are seeking candidates who possess splendid problem-solving and analytical skills, have a persistent craving to learn, and genuinely love helping people. This role’s core functions make it vital for team members to have superb communication skills, whether it be reaching out to a customer, or leading discussions internally with the Business, Product and Development teams. The ideal candidates are process-oriented and go out of their way to make sure tasks are done efficiently and effectively. The Customer Experience team is highly dynamic, and its rapid growth requires employees to be adaptable and persistent.

Senior Manager, Travel

Dynatrace
Waltham
1 day ago
+28
Reporting to the VP of Finance, the Senior Manager of Travel will assume the responsibilities of organizing and building out a global travel program. They will support the VP in driving the needs of our employee travel needs. This candidate will work cross functionally to understand near and long-term demands and needs to improve the consistency and quality of our travel experiences and governance with our global travel program.

Sr. Netsuite Business Analyst

Dynatrace
Waltham
1 day ago
+28
As a Senior Netsuite Business Analyst, you will help define User Stories and prioritize Team Backlog on behalf of our finance business functions. You will evaluate and document the requirements for each Product Feature, work with Solution Architects to solidify solution design, and work with Business Analysts and the Development Team to implement cloud-based solutions on the NetSuite and Salesforce platform(optional). You will be the primary means of communication between our Development Team and our business functions.

Senior Network Engineer

Chewy
Greater Boston Area
1 day ago
+45
As part of the infrastructure engineering team based in our Boston, MA office, the Senior Network Engineer will plan, design, implement, and support enterprise networking infrastructure across on premise and public cloud environments (AWS direct connect preferred). Key responsibilities include configuring, maintaining, optimizing, and troubleshooting new and existing network hardware, software, and communication links. Works on complex network issues; documentation, analysis and resolution of escalated tickets. The successful candidate will be a self-starter who exceeds with minimal supervision and works within teams using agile engineering principles.

Sr IT Compliance Analyst

Director of Data Science

User Operations Specialist

The Predictive Index
Greater Boston Area
1 day ago
+21
We’re looking for a Customer Service Specialist passionate about helping clients overcome obstacles. The ideal candidate is excited about executing a forward-facing part of our business while gaining vital experience with our product. A candidate with an ability to be authentic and operate in solutions mode can expect to be put in a position to succeed in this role.

Security Analyst - FedRAMP

Datadog
Greater Boston Area
1 day ago
+39
As a Security Analyst, you will contribute to upholding U.S. Government regulations and standards, including FedRAMP, DISA, SRG, and STIGs as well as supporting larger IT GRC team activities. You will assist engineers with aligning Datadog with these requirements, and provide subject matter expertise for the design, implementation, operations, management, and maintenance of Datadogs technology ecosystem. You will be responsible for tracking and executing Datadog’s Continuous Monitoring, Data Protection, and Change Management activities. In support of these activities you will assess threats and risks, validate system security requirements, analyze and collaborate on system security designs, verify compliance with system security requirements, perform system audits, testing, and act as a liaison with other departments and business units.

Director of Engineering - Data/BI

Hopper
Greater Boston Area
1 day ago
+35
We’re looking for a data-savvy individual to join our Engineering team to design and build a data environment that is robust, high-quality, and blazingly performant. You’ll work with a highly skilled and motivated team. Your efforts and expertise will have a direct impact on framing and solving some of the most challenging problems in mobile commerce at a scale and complexity that few organizations can match. You care deeply about formalism & correctness; you have strong software and data modeling skills. Data is at the core of what we do at Hopper, both in providing data-driven travel advice to our users, and in analyzing our user behavior to improve the product experience and enable us to best manage our business.

Customer Success Specialist, Support (French Speak…

CarGurus
Cambridge
1 day ago
+41
The Customer Success Specialist will combine a passion for customer engagement with a proven understanding of how CarGurus tools and systems work. The CSS will provide outstanding support to primarily non-paying dealers, shoppers, and private sellers; and balance increasingly impactful support cases as their experience and comfort level grows. As such, coach-ability and a strong desire to learn and grow are the cornerstone of this role.

Client Engagement Manager

ProfitWell
Greater Boston Area
1 day ago
+33
Work to solve client challenges in direct partnership with a Business & Pricing Analyst. Manage the full life-cycle and communication for a client relationship, including: Kickoff and onboarding activities; Project timelines and deliverables; Build custom, visually appealing presentations delivered to both middle management and C-suite executives. Upsell and cross-sell opportunities among our many products and offerings; Provide valuable, implementable results and recommendations using strategic business analysis. Collaborate with our internal team members to deliver a consistent, high-quality experience for clients. Serve as a product owner, taking the initiative to drive improvements and innovations from the front line, including streamlining processes, improving visualizations, creating better storytelling, and anything else to improve the Price Intelligently product.

Senior Customer Success Manager

Threat Stack
Greater Boston Area
1 day ago
+31
The Senior Customer Success Manager is responsible for the overall success and adoption of a portfolio of Threat Stack’s largest accounts. The perfect candidate should be adept at developing a consultative relationship with key decisions makers within assigned accounts and further elevating existing relationships.

Technical Business Analyst

Formlabs
Somerville
1 day ago
+16
Learn the ins and outs of our primary systems and how they support different business functions. Rapidly scale so you can take point on new feature implementations across systems and business users. Work with stakeholders in various departments to understand business challenges, propose solutions, and actively implement those solutions within our systems. Technical hands-on development in our integration platform. Guide projects, while also leveraging the team's expertise in our varied business systems and technologies.

Director of Strategic Initiatives

Bilingual Customer Support Specialist

Customer Support Specialist

Executive Assistant

Load 1 more jobs5 jobs at Formlabs

Jr. IT Manager

Thought Industries
Greater Boston Area
1 day ago
+30
We are looking for an experienced Junior IT Manager to join Thought Industries to ensure all our IT needs are met as we continue to build the future of our SaaS Learning Management Platform. In this role, you would be responsible for coordinating, planning, and leading computer-related activities in our organization, work closely with our outsourced IT partner, Electric, as well as help us stay ahead of our evolving IT needs and systems requirements. This is a full-time Boston HQ based position open to U.S. applicants. 

Manager, Business Intelligence

Skillsoft
Greater Boston Area
1 day ago
+27
· Regular evaluation of implemented tools for investment productivity and effectiveness. Continually assess functional capabilities vs. other tools in market and opportunities for enhancing existing or introducing new tools. · Evolve the existing landscape of reporting through developing new leadership level dashboards and presentations with consistent look and feel within the bounds of our brand. · Provide thought leadership and data journalism mentorship to other analysts. · Build and maintain the distribution of push reporting and self-service data products for all levels of the organization, enabling seamless access to information. Ensure federation of data assets while maintaining appropriate privacy and information security requirements. · Work with team partners on the architecture and supporting data structure to guarantee high-performance, scalable reporting solutions. Routinely assess reporting performance, intercepting impacts from technical changes and guaranteeing customer satisfaction. Define and manage SLA metrics to track the availability and quality of reports and dashboards.

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