Boston Tech Jobs and Startup Jobs

148

Director, Cyber Security

Vestmark, Inc.
Greater Boston Area
17 hours ago
+40
We are looking for a Director of CyberSecurity to join the team. In this role, you will serve as the main technical contact for CyberSecurity related activities and ensure that Vestmark's security posture evolves to meet the demands of the growing threat landscape. This person will be working closely with leadership and staff to identify, analyze, manage, mitigate and remediate CyberSecurity risk. You will establish a culture of CyberSecurity company-wide, ensuring mitigation tactics are collectively employed to help us reduce risk as we scale. You will work with the IT and Managed Services group to identify security related infrastructure improvements, and ensure that the Vestmark threat surface is sufficiently protected using industry best practices and

Customer Success Administrator

Evolv Technology
Waltham
17 hours ago
+23
We are looking for a Customer Success Administrator to help support Evolv's Customer Success Organization (CSO). Our CSO consists of the Solutions and Global Services groups, encompassing both pre- and post-sales activity. The CSO leads or supports the majority of customer-based product activity including product experiences, pilots and demonstrations, technical interchanges, installations and training, and all other product related support. The CSO plays an integral role with our channel partners, leading product introductions and training, as well as providing materials to support the needs of the channel. The CSO also plays a critical role in the product development process through lessons-learned, voice-of-customer and general field-based activities.

Manager, Customer Success Management

Tamr
Greater Boston Area
17 hours ago
+33
We are looking for a Manager of our Customer Success team in the Boston area. Our Customer Success team partners with our clients to deliver transformational business outcomes. Working with some of the largest companies around the world (Global 2000), our CSMs pride themselves on not only building good relationships but also providing strategic advice - connecting clients with best practices and other companies solving similar challenges. Our ideal manager for the Customer Success team is a partner to other groups within Tamr and to our customers, helping both sides define and deliver on new opportunities.

Application Support Specialist

Formlabs
Somerville
17 hours ago
+16
The right person for this role excels at troubleshooting, masters new technology quickly, is great at documentation, and enjoys interacting directly with users to ensure they are successful. Do you thrive on understanding complex problems ranging over multiple systems? Would you like to interact with every part of our business and make a significant difference for Systems, Sales, Channel, Finance, Logistics, Manufacturing, Marketing, and other teams? 

Customer Support Specialist

Bilingual Customer Support Specialist

Director of Strategic Initiatives

Technical Business Analyst

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Systems Administrator

BHE
Greater Boston Area
17 hours ago
+23
Our engineering team is looking for talented individuals who want to bring our platform to the next level, expanding into new markets. In undertaking this challenge, our new engineers will be at the forefront of the latest technologies, learn about large-scale, new and emerging data sources, and help BHE maintain its leadership position. Our engineers work in a fast-paced, rapid-learning environment with leaders in software development, working with massive data sets, and healthcare data analytics. In our environment, everyone is encouraged to make a difference without experiencing the fixed ways of doing business in larger, bureaucratic organizations.

Security Consultant

Rapid7
Greater Boston Area
17 hours ago
+24
Construct creative, solution-based approaches to architecture design, implementation and production roll-out. Perform high-quality product enablement training for new and existing customers. Communicate design and implementation details in a highly effective manner to customer end users. Advise on security best practices as they relate to Rapid7 technologies. Automate and customize solutions to enable customers to use Rapid7 products most efficiently via API scripting, and custom dash boarding development. Participate within Rapid7 Community and Security Industry as an advocate and advisor. Build and maintain meaningful customer relationships in the pursuit of driving impeccable customer satisfaction.

Senior Web Strategy Specialist

Security Governance Analyst II

Strategic Customer Success Manager

Senior Customer Success Manager

Senior Application Integration Engineer

Order Management Specialist

Senior Director of Growth and Enablement Programs

VP, Security Services

Incident Response Consultant

Security Consultant - Penetration Tester

Customer Success Manager

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B2B Client Success Consultant

Mirakl
Somerville
18 hours ago
+29
Manage B2B clients, which are SMEs and large Enterprises, both during the project and run phases. Create tailored monitoring and self-service tools for all our Mirakl clients in North America. Provide tailored recommendations to our clients during their project phase to ensure a successful launch. Collaborate effectively with internal teams to set up powerful reporting and tools. Display strong analytical skills and identify the right KPIs to track. Produce efficient and qualitative self-service tools and content for our clients - remote workshops, webinars, etc.

Team Lead B2B

Mirakl
Somerville
18 hours ago
+29
You’re a doer who is focused on outcomes and results. You like to dig into tough challenges, roll up your sleeves, and get your hands dirty working through solutions. You’re not afraid of tackling problems head on, and bring an analytical, data-driven mindset to your work. When it comes to B2B markets, you have an established expertise and insight into how these companies do business today. That said, you get excited about how they can change their course, innovate, and adopt new business models. You are curious, have a growth mindset, and a desire to constantly learn more and become a true master of your domain.

Senior Customer Support Specialist

LeanIX, Inc.
Watertown
1 day ago
+32
The Customer Support team at LeanIX is a critical part of our current and future success, and we are looking for absolutely, and only, the best people out there with a passion for educating our customers as well as solving their problems as they work within the LeanIX product suite. The Senior Customer Support Specialist will be a master of the customer support domain and will grow to serve as a hands-on team lead for the overall Customer Support team.

Head of Internal Sustainability

Indigo
Greater Boston Area
1 day ago
+21
The role of the Head of Internal Sustainability will be responsible for driving the strategy and execution of Indigo’s internal/corporate sustainability efforts. The most urgent initial focus will be around understanding Indigo’s carbon footprint and creating a plan to move Indigo to being carbon positive. Beyond that project, this person will also be responsible for creating a broader sustainability strategy and building the culture within Indigo to focus collectively on sustainability for decisions both at the corporate level and so that every employee at Indigo understands our values and mission around sustainability and how that affects our business and cultural decisions.

Head of Grain Quality

Director, Carbon Strategy

Manager of Customer Success - Boston

Datadog
Greater Boston Area
1 day ago
+39
The opportunity:Datadog is scaling our Customer Success team as our product gains more traction in the market. We’re looking for a Manager of Customer Success to hire, coach, and manage a team of CSMs. Your team is responsible for the customer relationship, renewals, and growth across existing customer base. We were recently named on Forbes top 100 next leaders in cloud computing and on Deloitte’s Fast 500. This is an opportunity to join a company that’s a leader in the space, and early enough to contribute impactful work.

Enterprise Customer Success Manager - Boston

Datadog
Greater Boston Area
1 day ago
+39
Partner with Enterprise Account Executive (EAE) & Solution Engineering (SE) teams to onboard, train, and proactively drive adoption with our Enterprise customers. Proactively build relationships with customers to achieve loyalty & advocacy within their organization. Collaborate cross-functionally with internal Datadog teams (sales, support, enablement, product, finance, and legal). Be an internal advocate for the customer. Own and project manage the on-boarding process for new customers. Become a trusted advisor to the client and partner in building a clear and concise plan to meet their business goals. Monitor and analyze usage trends to uncover renewal risks and identify opportunity for contract growth/optimization.

Senior Director, Storefront Analytics

DraftKings
Greater Boston Area
1 day ago
+46
Coach and develop analytical managers to develop and retain talent at DraftKings. Invest in relationships and collaborate closely with partners across Product, Sales, Operations, Business Planning, and others to drive improvement in data access, quality, volume, service and profitability. Build enablement tools and work with team to use data in new ways that strengthens, automates, and eliminates duplication. Develop and implement consistent, repeatable performance measurement processes across storefront verticals. Intense focus on achieving both short and long term goals with ability to execute a continuous learning agenda in a fluid environment. Partner with analytics manager and Storefront leads to establish transparent prioritization queue of projects.

Operations Support Engineer

Internal Controls Manager, Technology

Executive Assistant

Data Science Engineering Manager

Senior Desktop Support Specialist

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Sr. Telecom/Voice Engineer

Humana Studio_h
Greater Boston Area
1 day ago
+47
The Senior Telecomm/Voice Engineer may support of one or more of the following: the PBX infrastructure, Voice over IP, IVR, voicemail services, wireless devices, call routing technologies, Audio/Video conferencing, WebEx, and related telephony services. The complex infrastructure may include multiple technologies from multiple vendors, such as CISCO Unified Communications or Nortel/Avaya configurations, and others. This position employs recognized best practices to minimize unplanned service outages and maintain facility availability. This position may coordinate with other IT functional areas on systems upgrades or modifications, to minimize disruptions. This position troubleshoots more complex problems that have escalated within the telecommunications function. This position may lead teams of telecommunications professionals involved in the design of complex configurations or in the evaluation and administration of the telecommunications system. Begins to influence department’s strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

Associate Director, Proposal Management

Lead, Cyber Data Protection Management (remote virtual work at home eligible)

Senior IT Disaster Recovery Engineer (virtual remote home office eligible)

Cisco Wireless Senior Network Engineer (remote virtual work at home eligible)

Manager, Telecomm/Voice Engineering-Avaya(remote virtual home office eligible)

Lead Enterprise Architect

Security Capability Lead ( virtual remote home office eligible)

Contact Center Engineer ( home office / remote / work from home eligible)

Senior Contact Center Engineer (Home office / remote / work at home eligible)

Director, Contact Center Infrastructure Operations

Senior Storage Engineer (home office / remote / work from home) eligible

Senior Cloud IAM Engineer

Actuary, Market Support - Employer Group Market Risk Management

Manager, Telecomm/Voice Engineering(remote virtual home office eligible)

Senior Security Contemporary Capability Leader ( Work at Home Eligible )

Senior Systems Engineer - ServiceNow

Lead Cloud Cyber Security Operations Engineer (virtual remote home office eligible)

Lead Enterprise Architect - Public Cloud ( virtual home office remote eligible)

Director, Network Engineering

Load 10 more jobs20 jobs at Humana Studio_h

Client Success Manager

Breezeway
Greater Boston Area
1 day ago
At Breezeway, the Client Success Manager (CSM) will understand customer experiences through ongoing conversation and analysis of feedback to develop retention strategies and provide feedback for the product road map. They’ll be involved in all aspects of support, account management, training of the product, educating customers and more.The CSM will work closely with our Client Success Reps (CSR), Product and Development teams to develop, execute and track success metrics, introduce and provide training on newly released functionality and funnel feedback to the appropriate departments.

Client Success Representative

Breezeway
Greater Boston Area
1 day ago
Breezeway is looking for a Client Success Representative to join our team and have immediate impact helping our clients get the most from our product. This individual will focus on training clients to use our mobile tools, understand client needs and identifying opportunities for our team to deliver exceptional value. If you have a flair for client communication and are passionate about helping customers learn, we'd love to chat with you. This position is an outstanding opportunity for a smart, energetic, self-motivated person who enjoys delivering results, can work independently in a fast-paced environment and has ambitious professional goals. Occasional travel may be required.

Services Operations Coordinator

Bullhorn
Greater Boston Area
1 day ago
+54
A Services Operations Coordinator will help create, roll out and monitor the processes and procedures for the Professional Services organisation.  You will act as a resource to uphold quality and increase productivity within the PS organization, while also providing administrative and analytical support to the existing Operations Team. 

Customer Success Manager

Klaxoon
Cambridge
1 day ago
Be the immediate go-to person for your clients and build a strong trusting relationship within a dynamic team. Key responsibilities: - Set up the solution : from the delivery of the product to the mastering of all the features. - Manage customer's requests (functional and technical support). - Make sure your clients receive appropriate advice and support whenever needed. - Track KPIs and make sure that the CQD is respected (Cost/ Quality/Delay)

Functional and Technical User Advisor

Klaxoon
Cambridge
1 day ago
Within the Customer Success team, you are the first contact for day-to-day issues or questions for our end users. Key responsibilities: - Manage customer's requests (functional support on the platform by live chat, emails or incoming calls) - Handle weekly onboarding sessions for any end-user that attends - Proactively reach out to end-users to ensure they are fully aware of the capabilities of the platform - Work with Client Success Manager's

IT Business Analyst

Toast
Greater Boston Area
1 day ago
+50
The IT Business Analyst’s role is to focus on our G&A business vertical to build business improvement projects that support the success of Toast's core operations. As a member of the Operational Excellence team, you will partner with G&A departments to identify process improvement opportunities through analysis and reporting. The IT Business Analyst will contribute in translating findings into business improvement recommendations and projects that reduce cost, improve efficiency and quality, and drive sustainable customer value. You will help to drive operational excellence by championing a culture of continuous improvement. 

Senior Director Enablement CS

Regional Manager, Inside Customer (Restaurant) Success

Regional Director, Services - Central

Payments Strategy Director

Network Engineer II

Director of Procurement

Director of Business Operations

Bilingual Restaurant Success Manager - Inside

Systems Solutions Architect

Travel Manager

Sr. Restaurant Success Analyst

Senior Manager, Strategic Operations

Sales Enablement Manager, Systems and Tools

Loan Operations Manager - Toast Capital

NetSuite Administrator

Lead Executive Assistant

IT Infrastructure Manager

Director of Business Systems

Director, Enterprise Systems Architect

Business Systems Manager

Chief of Staff Supporting CBO/CFO

Business Operations Team Lead

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