Boston Tech Jobs and Startup Jobs

21

Senior Vice President of Service Delivery

Cricket Health
Cambridge
1 day ago
The SVP Service Delivery will be responsible for all healthcare operations of the business, including new market implementation, existing market management, patient enrollment and support, network development, customer relationship management, and clinical care delivery--virtual, clinic-based and in the home. This executive must be a proven operational leader with a strong track record of leadership.

Sr IT Compliance Analyst

Chewy
Greater Boston Area
1 day ago
+45
Oversee processes on development and maintenance of information security policies, standards, and procedures to address risk and security compliance requirements; Work with IT Leadership to support the execution of strategies and objectives in accordance with IT Compliance frameworks, guidelines and requirements; Advise and train IT process owners on best practices related to IT General Controls, IT security, remediation of any issues and deficiencies; Conduct risk assessments of information systems which includes creating asset profiles, evaluating threat likelihood and impact, and identifying mitigating controls to determine inherent and residual risk to systems; Help IT management to maintain an effective SOX control environment and ensure adequate controls are in place to mitigate risks; Support ongoing internal audit reviews to ensure all required documentation is provided Work with the IT Teams in the completion of the SOX certification for new systems and during significant upgrades/updates of existing systems;

Director of Data Science

Senior Network Engineer

Executive Assistant

MassMutual
Greater Boston Area
1 day ago
+39
- Act as the point of contact between the executives and internal/external clients. - Coordinate executive communications including receiving calls/messages and routing correspondence. - Manage travel itineraries. - Capture minutes, action items and follow-ups. - Produce reports, presentations and briefs. - Manage calendars and scheduling. - Monitors budget including tracking expenditures and providing reports. - Assist in record keeping and record management.

Technology Risk Lead

IT Audit Consultant

Information Risk Consultant Data Loss Prevention

Director - Data, Privacy and AI Governance

Head of Data Modeling and Analysis

Head of Data API Delivery

Actuary - Stable Value Products

Load 4 more jobs8 jobs at MassMutual

Supervisor, Support Services

Wellframe
Greater Boston Area
2 days ago
+34
The Services Manager will support daily operations and help to drive effectiveness and efficiency of the Services team, which is part of Client Delivery under Client Strategy & Operations. The Services team supports Wellframe-provided services for client staff, user support and app engagement. This individual will ensure nothing short of exemplary support and the most accurate information is provided consistently to end users in accordance with established policies and procedures. In addition, they will partner closely with internal teams to provide real-time insights that will allow for the optimization of service delivery and product improvements. The Services Manager will report directly to the Senior Manager, Services. 

Customer Success Manager

EverQuote
Cambridge
3 days ago
+41
We are excited to be seeking a Customer Success Manager to join our team! You will be an integral part of our Customer Success team and will be tasked with thinking critically and creatively about how to best support our clients to drive their business success with our support.

Clinical Services Director

Kyruus
Greater Boston Area
3 days ago
+36
You’ll work across the company to ensure that the clinical voice is present with our internal teams and you’ll externally interact with clinical leaders and administrators to ensure adherence to best practices. You’ll have access to our client data, use our testing and production environments, and manage projects using Smartsheet. You’ll create, document and maintain a continuously improving process for the engagement of clinicians and the achievement of adequate levels of clinical keyword configuration and well configured providers. You’ll be the main clinical contact for a portfolio of customers and work with them to ensure optimal clinical configuration to support both the internal well configured customer goals as well as the search experience goals of the customer. You’ll manage customer clinical implementations through discovery of clinical strategy, determining configurations for clients, and resourcing as appropriate. You’ll develop new customer and prospect engagement opportunities, particularly around case studies and webinars stemming from clinical perspective. You’ll engage with clinical executives across our customer base, act as SME around Clinical Services as a key differentiator of our company.

Machine Learning Scientist

PathAI
Cambridge
4 days ago
+21
Understand PathAI’s products and services and introduce technology innovations with respect to functionality, performance, reliability, and scalability. Design, develop and maintain the machine learning infrastructure that powers PathAI. Research and development of novel machine learning algorithms for the product platform. Research and development of machine learning algorithms to expand product capabilities. Participate in building new experiences, improve existing products, ensure quality assurance test designs and contribute to test systems architecture discussions.

Director, Information Technology

Kyruus
Greater Boston Area
5 days ago
+36
You’ll contribute to the Kyruus mission by establishing and maintaining our internal information technology vision, strategy, and programs to meet business needs. You’ll be responsible for the execution of the strategy, policies, standards, and management practices that ensure that our corporate information assets and technologies are adequately protected across the entire organization and are aligned with specific business-driven risk appetites and profiles. You’ll be integral to the entire organization by through providing and sustaining thoughtful leadership for Kyruus, information technology initiatives and security program and establishing and cultivating relationships within Kyruuvianss to understand each department’s unique needs to empower the information technology team tocan best design and support secure solutions for user enablement. 

Sr. Software Engineer - AI/ML-1

Humana Studio_h
Greater Boston Area
5 days ago
+47
The Senior Software Engineer develops software in the Machine Learning Platform and Cognitive AI Team. Uses the cloud platform and open source software libraries to implement the Machine Learning Data pipeline. Incorporates advanced AI techniques as needed by the business requirements. Implements the tools, frameworks and automation needed to reliably deploy applications incorporating AI and Machine Learning Models. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

Director, Strategy

Lead, Network Engineer

Provider Systems Data Analytics & Machine Learning Lead

Associate VP Cyber Data Protection Management

Data Scientist 2

Senior AI/ML Data Engineer (Experience Center)

Senior Data Scientist, Analytics Platform as a Service

Lead Enterprise Architect

Senior Data Engineer (Cognitive/Machine Learning)

Senior Cloud IAM Engineer

Senior Systems Engineer - ServiceNow

Lead Cloud Cyber Security Operations Engineer (virtual remote home office eligible)

Load 9 more jobs13 jobs at Humana Studio_h

Director of US Insights

Simply Business
Greater Boston Area
5 days ago
+34
The Data and Analytics department aims to inspire and empower Simply Business to create value through data. As a US Director of Insights, you will lead a team of talented Insight Analysts, inform the business strategy and be the most senior Data and Analytics person in the US. As the most senior Data and Analytics member in the US, you will have a fantastic opportunity to drive our business forward by informing the strategy and by partnering with all departments that need insight. You are expected to put your strategic, analytical and managerial skills to use in the context of a data-hungry and agile organization.

Customer Support Specialist

EverQuote
Cambridge
6 days ago
+41
The Customer Support Team is an essential part of our Customer Success organization. As a Customer Support Specialist, you will handle both inbound and outbound calls and emails, building and maintaining strong relationships with our client base, while supporting agents utilizing our EverQuote Pro platform. Your role is to respond to inbound client inquiries for user support, as well as reach out to our customer base to help them optimize their utilization of our services.

VP of Real Estate & Center Development

Cricket Health
Cambridge
1 week ago
Cricket Health is looking for a driven leader to be our VP of Real Estate & Center Development to oversee all pre-development, development, construction and maintenance of our innovative kidney health centers and corporate offices. This is a critical role for Cricket Health as we embark on an ambitious growth plan. We are looking for candidates with deep experience in real estate as well as strong communication, team leadership and project management skills. We are looking for someone that is a self-starter, that has good attention to detail and that can build our real estate development, and construction management capabilities from the ground up. You will be responsible for recruiting an all-star team to execute on our company’s vision. The ideal candidate will thrive in a fast-paced environment. This role will report to the Chief Financial Officer.

Business Operations Manager

Cricket Health
Cambridge
1 week ago
We are seeking a passionate, strategic, and analytical Business Operations Manager to join our team in Cambridge, MA. You will be responsible for strategic initiatives across all of Cricket Health, with a focus on product and operations. The ideal candidate will have strong communication and analytical skills, will feel comfortable working cross-functionally and approaching problems in a data-driven and strategic way. This role will report to our Business Operations Lead.

Chief Commercial Officer

PathAI
Greater Boston Area
1 week ago
+21
The Chief Commercial Officer (CCO) is an executive position that reports directly to the CEO and works alongside the senior leadership team at PathAI. The CCO will hold primary responsibility for leading the strategy, development, execution and support of commercialization programs for PathAI's clinical products, which includes building relationships and partnerships with laboratories, hospitals, diagnostic companies, and payers. The primary objective of the role is to provide commercial leadership to realize PathAI’s vision of advancing medicine through the development and distribution of AI-powered technology for more accurate, standardized and predictive diagnostics.  The CCO will work closely with PathAI’s regulatory, scientific, and technology teams to shape company go-to-market and commercial strategy and partner on execution. The executive will have high visibility across the organization, including frequent interactions with PathAI leadership and Board.

Machine Learning Engineer

PathAI
Greater Boston Area
1 week ago
+21
You will have the opportunity to work in a company culture that puts employees first, is relaxed but focused and hard-working. Every PathAI employee is a contributor to our mission to pioneer better patient care by providing the best, most innovative deep learning tools to biotech, pathologists, clinicians and healthcare organizations. You will work alongside leading innovators in the field of deep learning and medicine, and play a critical role in algorithm development.

IT Manager

Eleanor Health
Greater Boston Area
1 week ago
+24
We're searching for an IT Manager, or experienced IT Support Specialist, who thrives in a high growth, team-oriented environment and who is passionate about contributing to our patient-centered mission. We work in a dynamic, fast-paced environment and the ideal candidate will be able to multitask several projects at once, quickly adapt to changing priorities and be eager to take on new challenges. This individual will lead and manage all IT needs for Eleanor’s clinics in North Carolina and New Jersey and our headquarters in Waltham, MA. The IT Manager will coordinate the work of in-market contractors, internal resources, and other partners to provide superb customer service, and system reliability, to our staff, patients, and other stakeholders

Customer Support Specialist

Lose It!
Greater Boston Area
1 month ago
+32
Mastery of product knowledge for entire Lose It! family of products (iOS app, Android app, Challenges app, embodyDNA). Delivering accurate and timely responses to customers over multiple channels (email, chat, App Store reviews). Clearly identifying, reproducing and logging bugs / product oversights. Detecting trends in customer issues and escalating appropriately. Updating processes and workflows in Zendesk using automations, triggers and macros. Guiding junior members of the team in their approach to customer care. Identifying opportunities for improvement, both for our team and our processes and the Lose It! suite of products.

Sr. Technical Support Engineer

Abacus Insights
Greater Boston Area
1 month ago
+35
Our Customer Success team is looking to bring on an experienced Senior Technical Support Engineer. If you are interested in being an early founding member of a team that is absolutely critical to the overall success of our company, this is a position for you. As a founding member of the team, you will be responsible for all of our customer environment’s and helping to operate our platform with a software engineering focus.

Customer Success Specialist - Marlborough

SimplePractice
Greater Boston Area
1 month ago
+21
In this role, you will use your passion for technology to provide our customers with a world class experience. SimplePractice is built for our customers, and supporting their success is our top priority. We strive to provide unparalleled support and encourage our customers to always let us know how we can improve our products. You’ll be an integral member of the Customer Success team, getting to know and responding to thousands of SimplePractice customers, and working collaboratively with our team to constantly improve our Customer Success materials and processes. This role will give you front row access in a startup while you provide tangible value and support to our growing community.

Office Manager

Chronometriq
Cambridge
1 month ago
As Office Manager USA, you are directly responsible for organizing and coordinating the functions of Chronometriq’s USA home office functions with clients and departments in the USA, along with the corporate office in Canada so that the needs of the US office are met for office administration and procedures. The goal of the Office Manager role is to develop intra and extra-office communication protocols, streamline administrative procedures, inventory control, alignment with corporate vision, office staff supervision and task delegation.

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