Boston Tech Jobs and Startup Jobs

2

Senior eCommerce Analyst

iZotope
Cambridge
3 days ago
+29
We are looking for a Senior Ecommerce Analyst who is devoted to providing actionable insights to grow iZotope’s online business. The person in this role will be focused on analyzing and measuring the performance of our digital sales initiatives, including email campaigns, paid media advertising, new site functionality, and the success of various tests. This position will be crucial in helping the Ecommerce team make well-informed business decisions.

Junior Desktop Support Specialist

iZotope
Cambridge
3 days ago
+29
• Provide friendly and helpful customer service as first point of contact. • Assist Help Desk customers with troubleshooting of computer related issues such as password resets/email setup/software installs. • Maintain accurate records of completed and pending jobs using the iZotope ticketing system. • Follow IT policies and procedures to include incident/problem escalation. • Provide superior customer service to all Help desk patrons, support personnel, and fellow employees. • Demonstrate good social skills in a professional environment.

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