Boston Tech Jobs and Startup Jobs

8

Desktop Support Technician

DraftKings
Greater Boston Area
2 days ago
+16
You’ll support Windows 10 MacBook Pro, iPads, and Android devices. Configure and deploy Mac OS X (High Sierra, Mojave) and Windows 10 through standard measures, as well as imaging technologies. Provide email support for mail clients like MS Outlook for Mac/PC, Mac Mail, Thunderbird, etc. Zimbra is a huge plus. Work moves quickly and you must be able to manage multiple projects at once and adapt to change quickly.

Technical Support Engineer

Everbridge
Greater Boston Area
5 days ago
+43
We are looking for an experienced Technical Support Engineer to join our Technical Support department. This position will work with our Customers providing product support, troubleshooting and resolving technical issues. The ideal candidate is self-motivated, friendly, out-going, enjoys technology, working independently as well as on teams and transitioning knowledge to customers and co-workers.  This is an exciting opportunity to help build our fast growing international company and your career. The ideal candidate will be passionate about technology and learning.  This position is Sunday to Wednesday.

Enterprise/Mid Market Technical Services Manager

Toast
Greater Boston Area
6 days ago
+45
In this role you will provide direct operational leadership and oversight of the Enterprise and Mid-Market segments of the Implementation, Configuration and Services Delivery functions. This person will work with Restaurant Success, Customer Success, Sales and other company leaders to provide an exceptional customer experience across the Toast product suite from the close of the Sales Cycle to the handoff to Account Management. This person’s

Tier 3 Support Escalation Engineer

Smartsheet
Greater Boston Area
1 week ago
Smartsheet is looking for a Tier 3 Support Escalation Engineer who will be responsible for tackling highly technical and escalated cases from the Support team. They will be required to thoroughly research, reproduce, and provide necessary documentation to escalate to our Service Reliability Engineering and/or Development teams. This critical to success role will help resolve our most complex technical issues.

IT Support Coordinator

The Predictive Index
Greater Boston Area
1 week ago
+21
We are seeking an energetic, solution-oriented, IT Support Coordinator who has proven experience providing technical day to day support to employees located at the main office and remote sites via remote access software. The IT Support Coordinator troubleshoots hardware and software application issues, installs and upgrades software, repairs computer equipment, and other as various tasks as needed.

Bilingual User Support Associate (English/Spanish)

Wellframe
Greater Boston Area
1 week ago
+16
The User Support Associate will be the first line of response for inbound communications via our helpdesk, ensuring all Wellframe users have a smooth experience with the Wellframe product, including the patient-facing mobile app and the clinician-facing dashboard. The role entails daily contact with our users to assist them with using the Wellframe app and dashboard and helping to troubleshoot issues as they arise, as well as working with internal stakeholders to optimize our service delivery, internal processes, and product.

Engineering Support Specialist

Cogo Labs
Greater Boston Area
1 week ago
+51
We are looking for an entry level Engineering Support Specialist to join the team in serving the needs of internal customers. The Engineering Support team monitors and maintains various pieces of the infrastructure used by these teams as they grow inside the incubator. We serve as front-line support for any problems the teams have, including triaging tickets and escalating issues as necessary. We're not looking for a specific set of hard skills, but the tenacity to learn as you go and the analytical mindset to do it quickly.

Field Service Technician

XL
Greater Boston Area
2 weeks ago
+10
Full-time position split between XLH’s Boston office or a regional home office, and outside partners and locations Average 75% travel (varies from 25% to 100% travel per month) Travel onsite to third party locations to diagnose and troubleshoot hybrid subsystems, and perform onsite vehicle repair and hybrid component installation work Support quality assurance activities and tracking Document repair work using XL Hybrids cloud-based data

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