Boston Tech Jobs and Startup Jobs

4

Master Customer Success Manager

Acquia
Greater Boston Area
3 days ago
+35
Team with Acquia Account Management’s Team to maintain strong relationships with customers and ownership of customers’ success with Acquia platform services; measured through renewal rate, NPS and other metrics that measure customer sentiment. Create and drive risk mitigation plans that map to value realization and success outcomes for customers. Drive customer awareness and engagement. Drive the risk mitigation strategy through effectively working cross functionally and ensuring accountability across multiple departments within Acquia. Update and maintain the CRM database with the most relevant account and relationship details. Must be able to proactively drive Acquia and Customers forward with minimal oversight. Engage in the day to day success management and risk mitigation of Acquia’s customers. Work directly with Sales, Account Management, Technical Support, Operations, Professional Services and Finance.

Customer Account Manager

Machine Learning Engineer

Klaviyo
Greater Boston Area
4 days ago
+44
Analyze large data sets (we’re collecting billions of individual actions every month). Build products that enable our customers to grow faster and communicate more effectively with their customers. Develop machine learning models and pipelines for research and production.

Manager, Data Science

Data Science Software Engineer

Strategy Operations (MBA) Intern

Agero + Swoop
Greater Boston Area
1 week ago
+26
Agero is seeking an analytical leader interested in building strategic plans and driving initiatives from ‘plan to pilot’. Analytical skills, an ability to influence others, and an entrepreneurial mindset will be critical for this role. An interest in how technology is improving consumer experiences in the automotive industry would be helpful.

Customer Success Manager

EverQuote
Cambridge
2 weeks ago
+41
We are excited to be seeking a Customer Success Manager to join our team! You will be an integral part of our Customer Success team and will be tasked with thinking critically and creatively about how to best support our clients to drive their business success with our support.

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