Boston Tech Jobs and Startup Jobs

149

Manager, Business Operations

Grubhub
Greater Boston Area
1 hour ago
+29
Grubhub’s suite of Enterprise products enable national and regional restaurant brands to reach new diners, increase their sales, and provide new avenues for order fulfillment. The product suite provides brands with a high volume real-time set of payment transactions that can be configured to support a variety of client environments. In this client-facing role, you will partner with other Grubhub teams including Sales, Account Management, Product Management, and Engineering to maximize the brand experience, growth, and understanding of the Grubhub and LevelUp platforms while ensuring the highest levels of financial integrity. This role will provide insight to address the financial operations needs of our rapidly growing client base as well as improving our internal processes. Responsibilities start with pre-sales support and run through launch and continuing operations. The ideal candidate blends an outstanding set of client interaction skills with a passion for implementing scalable process.

Senior Enterprise Support Specialist

Solutions Engineer - Reliability

Service Desk Associate I

Enterprise Support Specialist - Night Shift

Load 1 more jobs5 jobs at Grubhub

Senior Storage Engineer

SS&C Intralinks
Waltham
4 hours ago
+40
In this position, you will grow your career AND you will work with the latest and greatest technology. The Intralinks Infrastructure Engineering and Support team is responsible for the underlying infrastructure of the customer facing production platform and supporting environments (Development, QC, Staging, etc.) across multiple datacenters. The team consists of System, Storage and Virtualization administrators.  A core focus of this team is in the availability (uptime), sustainability and auditability of these various environments supporting the Intralinks SaaS offerings.

Senior Linux Administrator

Hopper
Greater Boston Area
4 hours ago
+35
A stellar opportunity to have massive impact: join a rapidly growing team at a company continually redefining how people travel. As a Senior System Engineer, you will be at the forefront managing and maintaining the infrastructure that fuels our growing business. You will be asked to leverage your knowledge to operate and maintain our on-premise infrastructure ensuring the stability and reliability Hopper's customers have grown to love.

Workplace Experience Manager

Catalant Technologies
Greater Boston Area
4 hours ago
+25
Get the party started! You’ll help organize office celebrations. Tackle everything but the kitchen sink! From restocking beer and snacks, to making coffee, and managing fridge clean outs, you’ll create an awesome kitchen experience for the masses. You’ll maintain safe and clean office common areas that make employees proud to work here! This includes tidying the kitchen and conference rooms, running the dishwasher, handling shipping and deliveries. Like we said, everything but the kitchen sink. Help craft our evolving seating plan including ordering desks and managing desk movement as we continue to grow. Manage relationships with vendors and building management to ensure office equipment and facilities are serviced and working. Create a kick-ass remote employee experience. Yep, you’ll have the opportunity to drive our remote workforce’s involvement and inclusion in culture building activities; and plan workspace when they’re visiting our Boston office. And… drumroll please… partner with the People team by assisting on additional projects as needed. We’re a fun bunch, can laugh at ourselves (if LOLing was a sport, we’d win), and are chock full of passion when it comes to all things People.

Sr Systems Administrator

Interactions
Greater Boston Area
22 hours ago
+23
The Senior Systems Administrator is responsible for designing, planning, deploying, supporting and administering systems. The Senior System Administrator is also responsible for the implementation of appropriate tools to manage the Company's multi-site, 24x7 infrastructure.

Client Services Manager

Client Services Manager

Compliance Specialist

Client Services Manager

Load 1 more jobs5 jobs at Interactions

Customer Success Associate

BrandBot
Greater Boston Area
1 day ago
Support health and wellness business owners. Plan, organize, and manage ways to make these customers successful. Increase customer satisfaction through support, consulting, and education. Answer support tickets in a timely manner. Have a sense of urgency to make customers successful on the platform.

Application Support Engineer

MineralTree
Cambridge
1 day ago
+23
As an Application Support Engineer at MineralTree you will have the opportunity to provide technical guidance internally in this newly created role due to growth. In this dynamic position you will have the opportunity to wear many hats. Attention to technical detail is as important as being personable with your internal customers. On any given day job responsibilities can range from internal high level technical support activities, ad-hoc operations support, data analysis, process and procedure documentation and project coordination.

Site Reliability Engineer Intern

SS&C Intralinks
Waltham
1 day ago
+40
Work on incidents and customer issues and helping other team members research incidents. Build and update Status page io dashboards. Adding business critical functions in Alertsite. Refactor Alerts in Pager duty, Splunk and Zabbix.

Associate Account Manager

Everbridge
Greater Boston Area
1 day ago
+42
Everbridge seeks a well-organized multi-tasker with proficient communication and technical skills to serve as the primary liaison to new clients, responsible for analyzing client needs and applying Everbridge software products to meet those needs. The Customer Implementation Specialist is expected to work with new customers to implement Everbridge software to accelerate their time to value, ultimately leading to contract renewals and growth revenue opportunities.

SVP Corporate Development

Tier 1 Support Engineer, Boston

Privitar
Greater Boston Area
1 day ago
+22
The Tier 1 Technical Support Representative is the key, front-line support position, and the “eyes & ears” for the company, responsible for managing the relationship with our most valuable asset, our customers. The Technical Support Representative assists customers in resolving open issues; they help customers to achieve success through best-practice guidance and they help customers to achieve a high level of satisfaction with Privitar solutions and our customer support services. The position combines overseeing the rapid response to customer inquiries, handling enhancement requests, and analyzing common issues.

Information Systems Audit Consultant

MassMutual
Greater Boston Area
1 day ago
+13
We’re growing and our clients deserve the best. As an Information Systems Audit Consultant you’ll have an opportunity to function as an information technology risk and control expert, providing advice/mentoring to audit associates and information technology/business area management while championing compliance with standards for audit practices and procedures. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience and self-awareness.

Head of Defined Benefit

Mobile Developer - Early Career Intern Program Summer 2020

Information Risk Consultant Data Loss Prevention

Web Developer - Early Career Intern Program Summer 2020

Digital Business Analyst - Early Career Intern Program Summer 2020

Executive Administrator

Investment Management (GIA) Intern- ECP

Data Modeler (Analytical Systems)

Business Analytics Consultant

Head of Strategic Risk

Load 7 more jobs11 jobs at MassMutual

Director of Customer Success - East/EMEA, Strategi…

Smartsheet
Greater Boston Area
1 day ago
As Sr. Manager of Customer Success (East/EMEA), you will oversee our CSMs working in our Boston, London and field locations on the East Coast. You will partner closely with other Smartsheet leaders across Customer Success, Sales, Support, Professional Services, Marketing and Product to drive strong usage, retention, and growth.

Client Director, Emerging Markets

Cogito
Greater Boston Area
1 day ago
+31
In this role you will bring your deep cross industry knowledge to sell Cogito’s unique software to the largest companies within the vertical. You will be selling multi-million dollar enterprise business applications to both new and existing customers and will be responsible for extending Cogito’s position in assigned accounts, providing strategic vision, tactical execution and leadership necessary to drive business growth, increase adoption and market share.

Client Director, Telecommunications

Client Director, Insurance

Client Director, Financial Services/Banking

Customer Success Manager

Machine Learning Intern

People Intern

Load 3 more jobs7 jobs at Cogito

Senior Systems Scalability Engineer

Vestmark, Inc.
Greater Boston Area
1 day ago
+40
Vestmark is looking to add a Senior Systems Engineer to our growing System Performance and Scalability team. In this role, you will provide hands on experience resolving system performance and scale related issues and serve as the main technical contact for system scalability. You will partner with all departments in the company including software development, systems engineering, and client delivery to ensure that our platform is meeting the scalability requirements of our clients. You will coordinate a scalability analysis effort to ensure that current system scalability challenges are identified, analyzed, and ultimately mitigated by the organization.

Enterprise Customer Success Manager

Drift
Greater Boston Area
1 day ago
+35
We put the customer at the center of everything we do, and everyone who works at Drift has a part in driving customer success. The goal of the Enterprise Customer Success Team is to ensure our largest and most complex customers launch Drift successfully, adopt it into their organization, and achieve the results and value they want. In addition, you will provide strategic guidance to your small portfolio of customers to ensure they are optimizing Drift well beyond their initial implementation. You will be the “air traffic controller” for your customer base, closely collaborating with the Account Management and Product teams to ensure your customer base is successful and growing. All this while building strong relationships with your day-to-day and executive contacts within your customer base, positioning yourself and Drift as trusted advisors to the customer’s conversational marketing strategy. 

Support Analyst

CrunchTime!
Greater Boston Area
1 day ago
+25
We're looking for a highly motivated Support Analyst with experience working with enterprise software systems and General Manager level hospitality experience. The Support Analyst is responsible for responding to requests from Tier 2 (Customer Support) to research, troubleshoot, and identify root cause of technical issues for the CrunchTime Application Suite. An ideal candidate possesses exceptional analytical and problem-solving skills and is able to work independently as well as in collaboration with cross-departmental teams.

Product Specialist - Client Services

CrunchTime!
Greater Boston Area
1 day ago
+25
As part of the Client Services Team, our Product Specialists are responsible for helping our world-class customers in the restaurant and hospitality industries gain value quickly and efficiently with their Crunchtime investment. Product Specialists consult, educate, train and challenge our customers as they adopt Crunchtime into their culture. Product Specialists not only explain how Crunchtime works but also why the Crunchtime process is essential to improve restaurant operations. This job requires you to lead the customer to success, not follow them into old habits. This is a vital role within our organization and the ideal candidate will consistently provide the highest levels of customer service. Deploying value to our customers quickly is critical to our success, so you should be able to effectively multi-task in order to meet tight deadlines. Our customers are located all over the world and candidates must be willing to travel both domestically and internationally.

ServiceNow Administrator

Toast
Greater Boston Area
1 day ago
+50
The ServiceNow Administrator administers, supports and maintains Toast's ServiceNow platform and users. The ServiceNow Administrator will be responsible for maintaining and developing the ServiceNow platform and external integrations and function as a key contributor to many high value business initiatives for Toast. They will work closely with the IT and other internal teams to ensure the highest level of data accuracy. The ServiceNow Administrator will apply proven communication, analytical and problem-solving skills to help maximize the benefit of Toast’s ServiceNow implementation to the organization.

Director, Corporate Development & Strategy

Senior Technical Support Manager

Senior Director Enablement CS

Sales Development Representative Intern

Regional Manager, Restaurant Success (Inside)

Market Insights & Strategy MBA Intern: Summer 2020

Director of Restaurant Success

Sr. Business Analyst, Support

IT Help Desk Analyst

Bilingual Restaurant Success Manager - Inside

Sr. Restaurant Success Analyst

NetSuite Administrator

Chief of Staff Supporting CBO/CFO

Sr Manager, Strategic Operations

Senior Director, Operational Excellence

Systems Solutions Architect

Strategic Initiatives MBA Intern: Summer 2020

Travel Manager

Business Systems Manager

Sales Enablement Manager, Systems and Tools

Product MBA Intern: Summer 2020

IT Infrastructure Manager

Lead Executive Assistant

Director, Enterprise Systems Architect

Director of Business Systems

Customer Success Strategy and Operations MBA Intern: Summer 2020

Load 10 more jobs27 jobs at Toast

Customer Support, Manager

Klaviyo
Greater Boston Area
1 day ago
+44
Develop an in-depth knowledge of the Klaviyo product. Coach and mentor a team to provide the ultimate experience for Klaviyo customers. Communicate thoughtfully to provide resolutions to questions for both technical and non-technical end usersHandle customer situations directly. Resolve escalated customer complaints and provide support & guidance on non-technical related questions (e.g: marketing, sales, other e-commerce setup questions). Drive thoughtful and effective communication with both Klaviyo customers and Klaviyo teams. Create, iterate and document support processes, policies, and standards. Set clear goals and drive ongoing improvements to team operations and product utilization.

Security Risk and Compliance Manager

Manager of Customer Success - Onboarding (Boston)

Manager, Customer Success (Boston)

Growth Success Manager

Field Event Manager

L&D Specialist, Customer Support

L&D Specialist, Customer Success

Product Expert

Onboarding Specialist (Boston)

Director of Security Operations

Manager of Customer Operations

Director of Support

Load 9 more jobs13 jobs at Klaviyo

Director of Real Estate & Facilities

Formlabs
Somerville
1 day ago
+16
Grow our footprint and support business expansion to new sites and locations. Develop short and long-term plans and budgets based upon organizational goals. Create workspaces that maximize productivity and foster collaboration. Manage, enable, and optimize the efforts of our Operations and Facilities teams. Collaborate with other stakeholders across the company to make our spaces great. Work closely with real estate consultants to identify key requirements. Take charge of mid to long term real estate strategy. Own negotiation with local governments and landlords for favorable lease terms.

Director of Strategic Initiatives

Finance Accounts Receivable Internship/Co-op

Marketing Operations Intern (January-May 2020)

3D Print Farm Supervisor

Bilingual Customer Support Specialist

Customer Support Specialist

Americas Logistics Lead

Web Software Intern

Supply Chain Intern

SLS Thermal Engineer Intern

R&D Engineer Intern - SLS

R&D Engineer Intern - SLA

Python Software Intern

Mechanical Engineering Intern

Manufacturing Intern

Financial Accounts Payable Intern

Embedded Software Intern

Desktop Software Intern

Special Events Manager

Sales Operations Intern

NetSuite Administrator

Growth Marketing Intern

Quality Engineering Intern

Dental Technical Support Specialist

Optics Engineering Intern

Machine Shop Intern

MBA Intern

Customer Care

Load 10 more jobs29 jobs at Formlabs

Boston Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Boston
LOCAL GUIDE
Best Software Engineer Jobs in Boston
LOCAL GUIDE
Coolest Tech Offices in Boston
LOCAL GUIDE
Best Sales Jobs in Boston
LOCAL GUIDE
Best Perks at Boston Tech Companies
LOCAL GUIDE
Best Marketing Jobs in Boston
LOCAL GUIDE
Best Data Scientist Jobs in Boston
LOCAL GUIDE
Best Design Jobs in Boston
LOCAL GUIDE
Women in Boston Tech
LOCAL GUIDE
Your Guide to the Boston Hardware Scene
LOCAL GUIDE
Your Guide to the Boston Startup Community
LOCAL GUIDE
Top Boston Startup Funding Rounds